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Is the likert scale used for qualitative or quantitative? Can the Likert Scale measure qualitative data?
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What is the best Likert scale to use?
Brajender Verma, Zonal Marketeer at NBFC (2016-present) What is the Likert Scale and how is it used?
Answered Aug 19, 2018
How do I summarize Likert Scale Questionnaire
It is used for quantitative research. results?
In simple words we can not measure outcomes of qualitative research in number Is a Likert scale quantitative?
or we can not quantify it whereas in quantitative research, results are always
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measured in numbers.
1 - Strongly agree
2 - Agree
4 - Disagree
5 - Strongly disgree
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But you could also use in in qual as a tool to probe or gather individual impression.
However it is much more effective to just ask respondents how they feel
spontaneously.
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The Likert Scale is best used to measure and evaluate customer sentiment on a
specific product, service or experience.
Likert items that center around the same topic should be grouped together in your
survey, creating whatʼs called a “single-topic” Likert scale.
The scale itself, regardless of whether it uses numeric or text labels, should be
consistent on each item; this prevents confusion for your customers and simplifies
the analysis of their answers for you.
The most valuable Likert item sets include additional questions that capture open-
ended feedback to tell you more about why each cust...(more)
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Christina Dixon
Updated Aug 23, 2018
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Can SPSS be used for analysing both quantitative and qualitative data?
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