NAMA KKELOMPOK

1. ARDA WIDYA SARI

2. ARDHANA FANTIKA
3. CLARA ADE RESHA BR.SIMBOLON
4. ENNANDA OKTAREZA BANCIN
5. LULUK SAKLY

TUGAS
HUBUNGAN TINGKt PELAYANAN FARMASI DENGAN TINGKAT KEPUASAN PASIEN
DIINSTALASI FARMAMMSI DI RS X TAHUN 2020.
1. OLAH DATA TERSEBUT MENGGUNAKAN SPSS DENGAN UJI STATISTIK CHIS SQUARE
PELAYANAN FARMASI KEPUASAN PASIEN
BAIK PUAS
KURANG BAIK CUKUP PUAS
BAIK PUAS
KURANG BAIK CUKUP PUAS
BAIK PUAS
KURANG BAIK CUKUP PUAS
BAIK CUKUP PUAS
BAIK CUKUP PUAS
BAIK PUAS
KURANG BAIK CUKUP PUAS
BAIK PUAS
BAIK PUAS
BAIK PUAS
KURANG BAIK CUKUP PUAS
HASIL :

Case Processing Summary

Cases

Valid Missing Total

N Percent N Percent N Percent

Pelayanan Farmasi
14 100.0% 0 .0% 14 100.0%
* Kepuasan Pasien

Pelayanan Farmasi * Kepuasan Pasien Crosstabulation

Kepuasan Pasien

cukup puas puas Total

Pelayanan kurang baik Count 5 0 5

Farmasi
Expected Count 2.5 2.5 5.0

% within Pelayanan Farmasi 100.0% .0% 100.0%

% within Kepuasan Pasien 71.4% .0% 35.7%

% of Total 35.7% .0% 35.7%

baik Count 2 7 9

Expected Count 4.5 4.5 9.0

% within Pelayanan Farmasi 22.2% 77.8% 100.0%

% within Kepuasan Pasien 28.6% 100.0% 64.3%

% of Total 14.3% 50.0% 64.3%

Total Count 7 7 14

Expected Count 7.0 7.0 14.0

% within Pelayanan Farmasi 50.0% 50.0% 100.0%

% within Kepuasan Pasien 100.0% 100.0% 100.0%

% of Total 50.0% 50.0% 100.0%

 Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2-

Value df sided) sided) Exact Sig. (1-sided)

Pearson Chi-Square 7.778a 1 .005

Continuity
4.978 1 .026
Correctionb

Likelihood Ratio 9.873 1 .002

Fisher's Exact Test .021 .010

Linear-by-Linear
7.222 1 .007
Association

N of Valid Casesb 14

a. 4 cells (100.0%) have expected count less than 5. The minimum expected count is 2.50.

b. Computed only for a 2x2 table