Operations Manual VER1 - BNR Procedural Guidelines

OPERATIONS
MANUAL
Version 1
(PROCEDURAL GUIDELINES
ON BUSINESS NAME
REGISTRATION)
TABLE OF CONTENTS
NEW APPLICATION........................................................................................................................... 5
Walk-in/Over-the-Counter Application ........................................................................................ 5
Hybrid Application – application filed online and payment via DTI ROs/POs/Negosyo Centers . 7
RENEWAL ....................................................................................................................................... 10
Walk-in/Over-the-Counter Renewal Application ....................................................................... 10
Hybrid Renewal Application – application filed online and payment via DTI ROs/POs/Negosyo
Centers ....................................................................................................................................... 12
Walk-in/Over-the-Counter or Hybrid renewal application with incomplete details ................. 15
CANCELLATION............................................................................................................................... 18
Voluntary Cancellation ............................................................................................................... 18
Voluntary Cancellation – within renewal period (regular filing and late filing) ......................... 20
Mandatory Cancellation ............................................................................................................. 22
Automatic Cancellation of BN Registration due to death of owner........................................... 24
Automatic Cancellation of BN Registration due to death of owner – within renewal period
(regular filing and late filing) ...................................................................................................... 26
CERTIFICATION ............................................................................................................................... 28
Request for Certification related to the Certificate of BN Registration ..................................... 28
Request for Certification related to the Certificate of BN Registration (by other government
agencies) ..................................................................................................................................... 30
Request for Other Personal/Classified/Confidential Information - (request from
Ombudsman/Court or other government office doing an investigation for archived BN
registration record) .................................................................................................................... 32
CHANGES/AMENDMENTS OF INFORMATION .............................................................................. 34
Changes and/or Amendments to the Certificate of Business Name Registration – by virtue of
marriage or judicial decree......................................................................................................... 34
marriage or judicial decree (within renewal period and containing incomplete details i.e.
missing civil status and/or missing gender) ............................................................................... 36
marriage or judicial decree (with wrong gender i.e. male instead of female) ........................... 38
Changes and/or Amendments to the Certificate of Business Name Registration – residence
and/or business address and other business information ......................................................... 40
Change in Territorial Scope ........................................................................................................ 42
Reconsideration ............................................................................................................................. 44
Request for Reconsideration ...................................................................................................... 44
1|Page
Other/Additional Requirements ................................................................................................... 47
Additional Documentary Requirements for Representative...................................................... 47
NEW REGISTRATION ...................................................................................................................... 51
Registration of Business Name similar to existing BNs with general descriptors e.g.
ENTERPRISES, TRADING, or GENERAL MERCHANDISE ............................................................... 51
Request for Correction of Typo Errors .......................................................................................... 54
Request to Add Descriptor ............................................................................................................ 56
ePayment – Unpaid Transaction ................................................................................................... 58
Contact Details ............................................................................................................................... 59
Annex A - Sworn Statement ………………………………………………………………………………………………….…60
Annex B.1 - Affirmative Certification ……………………………………………………………………………………….61
Annex B.2 - Negative Certification……………………………………………………………………………………………62
Annex C - Correction Request Form……………………………………………………………………………………….…63
2|Page
FOREWORD
The business name registration is a Government-to-Citizen (G2C) transaction and

is one of the critical frontline services of the DTI. To strengthen our performance in
efficiently providing said service to the public, the Business Name Registration
Division (BNRD) produced this Operations Manual/Procedural Guidelines (Version
1) to guide frontline personnel deployed in all DTI Regional and Provincial Offices
including Negosyo Centers in processing business name registrations and other
related transactions in accordance with the Department Administrative Order
(DAO) No. 18-07, Series of 2018, on the Revised Implementing Rules and
Regulations of Act No. 3883 otherwise known as the Business Name Law.
In 2018, reforms to make business name registration easier and more convenient
were introduced through the said DAO. The following year, the Business Name
Registration System Next Generation (BNRS Next Gen) was launched allowing the
end-to-end online registration of business names. It is a concrete manifestation of
DTI’s continuing commitment to eliminate red tape and thus ease doing business,
especially among MSMEs.
The BNRS Next Gen, while conceived well before the pandemic, has now assumed
even more urgency and relevance. By leveraging technology and human resource
capacities, DTI hopes to remain relevant in changing times and responsive to
challenges under the “New Normal” now and in the future.
While online transaction is highly encouraged to fully implement the zero-contact

policy, walk-in/over-the-counter applications may still be accommodated at the DTI
Regional/Provincial Offices and Negosyo Centers but with limited face-to-face
interactions. By detailing the steps involved in the registration and renewal of
business names including requests for amendments, cancellation and certification
contained in this Manual, frontliners are enabled to handle walk-in client requests
for assistance and information with competence. This Manual shall be available to
frontliners as reference and is complementary to the Citizen’s Charter (client’s
reference).
3|Page
GENERAL INSTRUCTIONS:
 Ensure the completeness of all documentary requirements. All required

information in the application form must be completely filled out.
 Valid IDs to be presented by the BN Applicant/Owner or Authorized

Representative must bear the full name, signature and photograph and must
be valid at the time of application.
 In case that the BN Applicant/Owner does not have a valid and active email
address, DO NOT INDICATE AN INVALID EMAIL ADDRESS to complete
the application. Instead, you may assist the client in creating their personal
email address or the client may provide a VALID email address of his/her
family member, relative, or friend as the Certificate of Business Name
Registration and Official Receipt as well as the Undertaking which contains
personal information of the applicant will be sent to the email address
provided during registration. Such personal information collected for the
processing of BN registration and other BN-related transactions shall not be
disclosed in whole or in part, whether verbal or written to any person except
if with consent of the data subject (BN applicant) or when subpoenaed by
the court.
 Take time to read and double check the information in the Summary page
before proceeding with the payment.
4|Page
NEW APPLICATION
Description: Walk-in/Over-the-Counter Application
Qualification  Must be at least eighteen (18) years of age

of the
Applicant:  Filipino Citizen; or
 Non-Philippine National; or
 Recognized Refugee or Recognized Stateless person
Note: where the laws of the home country of the authorized

non-Philippine national provides for the legal or contract age
lower than 18 years, said authorized non-Philippine national
shall submit proof thereof
Documents  Presentation of one (1) valid government-issued ID

Required:
 One (1) duly accomplished DTI-prescribed application form
signed by the applicant
Additional Requirements:
If Non-Philippine National
 Clear certified copy of the Alien Certificate of Registration; and
 Certificate of Registration for Sole Proprietorship/Certificate of

Authority to engage in business in the Philippines
If Recognized Refugee or Recognized Stateless Person

 Clear certified copy of the Certificate of Recognition issued by
the DOJ-RSPPU or presentation of the original Certificate of
Recognition and submission of a duplicate copy.
Procedure: ROs/POs/Negosyo Centers
Step 1: Receive and check completeness of the submitted

documents. If incomplete, return the application to applicant and
point out deficiencies. If complete, proceed with the registration
process.
Step 2: Process the registration and ensure that there are no

errors (e.g. typos, wrong territorial scope) before payment.
Note: Review the summary page and check that all the details
are correct.
5|Page
Step 3: Collect payment and issue system-generated Official
Receipt.
Note: Only Special Collecting Officers are authorized to collect
payment.
Step 4: Issue Certificate of Business Name Registration.

Note: Ensure that there are no errors (e.g. business name,
territorial scope, owner’s name). In case there are errors, go to
Request for Correction on page 54 (applicable to typos only).
Process flow:
*Review the summary page and check that all the details are correct
** Only Special Collecting Officers are authorized to collect payment
*** Ensure that there are no errors (e.g. business name, territorial scope,
owner’s name). In case there are errors, go to Request for Correction on page
54 (applicable to typos only)
6|Page
NEW APPLICATION
Description: Hybrid Application – application filed online and payment via DTI
ROs/POs/Negosyo Centers
Qualification  Must be at least eighteen (18) years of age

of the
Applicant:  Filipino Citizen; or

Required:
 One (1) Undertaking with reference code signed by the
applicant
Note: Undertaking may be downloaded from the system or
may be provided by the DTI ROs/POs/Negosyo Centers.



documents. If incomplete, return the application to applicant and
point out deficiencies. If complete, proceed with the registration
process.
Step 2: Go to Transaction Inquiry and input the client’s reference

code. Ask the client to check and verify the information shown.
7|Page
Note: If there are errors, cancel the transaction and ask the client
to fill-out another application form and process accordingly.
Ensure that there are no errors (e.g. typos, wrong territorial
scope) before payment. Review the summary page to check that
all the details are correct.
If filed by a representative, the owner should be informed about

the typo error and be given the option to cancel the transaction
made online or proceed with the payment of the application. If the
latter, after payment, the owner should email the BNRS Helpdesk
to request for the correction of the typo error he/she committed
(correction does not apply to wrong territorial scope).
Please note that the Request for Correction Form may only be
used if the typo error was committed by the DTI personnel.

Receipt.
payment.

territorial scope, owner's name). In case there are errors, go to
Process flow:
8|Page
*If there are errors, cancel the transaction and ask the client to fill-out another
application form and process accordingly. Ensure that there are no errors
(e.g. typos, wrong territorial scope) before payment. Review the summary
page to check that all the details are correct.
If filed by a representative, the owner should be informed about the typo error and be
given the option to cancel the transaction made online or proceed with the payment of
the application. If the latter, after payment, the owner should email the BNRS Helpdesk
to request for the correction of the typo error he/she committed (correction does not apply
to wrong territorial scope).
**Only Special Collecting Officers are authorized to collect payment.
*** Ensure that there are no errors (e.g. business name, territorial scope, owner's name).
In case there are errors, go to Request for Correction on page 54 (applicable to typos
only).
Request for Correction Form may only be used if the typo error was committed
by the DTI personnel. Otherwise, the owner should email the BNRS Helpdesk
to request for the correction of the typo error they committed.
9|Page
RENEWAL
Description: Walk-in/Over-the-Counter Renewal Application
Note: For Early Renewal, the Validity Date shall commence on

the day following the expiration date.

Required:



documents; If incomplete, return the application to applicant and
point out deficiencies. If complete, proceed with the renewal
process.
Step 2: Process the renewal and ensure that there are no errors
(e.g. typos, wrong territorial scope) before payment.
Note: Review the summary page and check that all the details
are correct.
Step 3: Collect payment based on the prescribed fee (with or

without surcharge) and issue system-generated Official Receipt.
payment.

10 | P a g e
Process flow:
*Review the summary page and check that all the details are correct.
*** Ensure that there are no errors (e.g. business name, territorial scope,
owner’s name). In case there are errors, go to Request for Correction on
page 54 (applicable to typos only).
11 | P a g e
RENEWAL
Description: Hybrid Renewal Application – application filed online and

payment via DTI ROs/POs/Negosyo Centers


Required:
 One (1) Undertaking with reference code signed by the
applicant
Note: Undertaking may be downloaded from the system or may

be provided by the DTI ROs/POs/Negosyo Centers.



process.
Step 2: Go to Transaction Inquiry and input the client's reference

code. Ask the client to check and verify the information shown.
Note: If there are errors, cancel the transaction and ask the client
to fill-out another application form and process accordingly.
Review the summary page to check that all the details are
correct.
If filed by a representative, the owner should be informed about

the typo error and be given the option to cancel the transaction
made online or proceed with the payment of the application. If the
latter, after payment, the owner should email the BNRS Helpdesk
12 | P a g e
to request for the correction of the typo error he/she committed
(correction does not apply to wrong territorial scope).
Please note that Request for Correction Form may only be used
if the typo error was committed by the DTI personnel.

payment.

territorial scope, owner's name). In case there are errors, go to
Process flow:
*If there are errors, cancel the transaction and ask the client to fill-out
another application form and process accordingly. Review the summary
page to check that all the details are correct.
13 | P a g e
If filed by a representative, the owner should be informed about the typo
error and be given the option to cancel the transaction made online or
proceed with the payment of the application. If the latter, after payment,
the owner should email the BNRS Helpdesk to request for the correction
of the typo error he/she committed (correction does not apply to wrong
territorial scope).
Please note that Request for Correction Form may only be used if the
typo error was committed by the DTI Personnel.
***Ensure that there are no errors (e.g. business name, territorial scope,
owner's name). In case there are errors, go to Request for Correction on
14 | P a g e
RENEWAL
Description: Walk-in/Over-the-Counter or Hybrid renewal application with

incomplete details


Required:



process.
Step 2: Process the renewal and ensure that there are no errors
(e.g. typos, wrong territorial scope) before payment.
Note: Review the summary page to check that all the details are
correct.
In case of missing/wrong gender, missing/wrong civil status, and

wrong email address:
Step 3: Send request for correction via email to BNRS
Helpdesk/Viber (BN Amazing Group) and attach a copy of
application form and ID.
15 | P a g e
BNRD
Step 1: Receive and evaluate the request for correction. If

approved, proceed with the correction. If not approved, provide
reason for disapproval.
Step 2: Inform ROs/POs/Negosyo Center of the action taken.
ROs/POs/Negosyo Center (cont.)
Step 4: Check if correction has been made by going to

Transaction Inquiry. If so, proceed with the payment; otherwise,
advise BNRD.

payment.

16 | P a g e
Process flow:
BNRD
*Review the summary page to check that all the details are correct.
**In case of missing/wrong gender, missing/wrong civil status, and wrong email address.
***If so, proceed with the payment; otherwise, advise BNRD.
****Ensure that there are no errors (e.g. business name, territorial scope, owner’s name). In
case there are errors, go to Request for Correction on page 54 (applicable to typos only).
17 | P a g e
CANCELLATION
Description: Voluntary Cancellation
Note: Applicable only to BN within the five (5) year validity period.
If BN has already expired and is past the renewal period, the

same can no longer be cancelled. Hence, go to Voluntary
Cancellation – within renewal period on page 20.
Documents  Other BN-Related Application Form signed by the owner

Required:
 Affidavit of Cancellation under oath stating that no financial
obligation subsists, and that the cancellation is not intended
to defraud creditors. Further, notifications have been made to
concerned parties of said cancellation.
Note: In lieu of an Affidavit of Cancellation, a Sworn

Statement executed before the DTI Regional/Provincial
Director or the Head of Office (Please see Annex A) may also
be accepted in compliance with the Anti-Red Tape Authority
(ARTA) Memorandum Circular (MC) No. 2020-06, Series of
2020.1
 Presentation of one (1) valid government-issued ID
Note: Cancellation of BN Registration may have legal

implications. Thus, for purposes of due diligence, a copy
(physical/electronic) of the applicant’s ID may be made and kept
on file within the prescribed retention period for future reference.

point out deficiencies. If complete, proceed with the cancellation
process.
Step 2: Go to BN Search to check the existence of the BN

registration and verify if the same is still within the validity period.
Once so determined, initiate the cancellation process. Ensure
that the BN registration is the same one being requested for
cancellation.
1 ARTA MC No. 2020-6, Series of 2020, also provides that Government Agencies shall not require
the notarization of documentary requirements if the same is not required by law to be notarized.
This includes documents that Government Agencies require to be notarized simply to convert
private documents into public documents.
18 | P a g e
Step 3: Collect payment for Documentary Stamp Tax (DST) and
issue system-generated Official Receipt.
payment.
Step 4: Issue the Cancellation Certification signed by the

Regional/Provincial Director or authorized signatory.
Process flow:
*Once so determined, initiate the cancellation process. Ensure that the BN

registration is the same one being requested for cancellation. If beyond the
validity period but within the renewal period, go to Voluntary Cancellation -
within renewal period on Page 20.
19 | P a g e
CANCELLATION
Description: Voluntary Cancellation – within renewal period (regular filing and

late filing)
Note: Cancellation is no longer applicable to an expired BN.

Hence, inform client that the cancellation is no longer applicable
and a Negative Certification may be issued in lieu of the
Cancellation Certification, if the client so warrants.
Documents  Other BN-Related Application Form signed by the owner

Required:
 Affidavit of Cancellation under oath stating: that no financial
obligation subsists, and that the cancellation is not intended
to defraud creditors. Further, notifications have been made to
concerned parties of said cancellation.
Note: In lieu of an Affidavit of Cancellation, a Sworn Statement

executed before the DTI Regional/Provincial Director or the
Head of Office (Please see Annex A) may also be accepted in
compliance with ARTA MC No. 2020-06, Series of 2020


process.
Step 2: Email to bnrshelpdesk@dti.gov.ph a copy of the submitted

documents.
BNRD
Step 1: Receive and evaluate the submitted documents. Once

verified, retrieve the BN registration and proceed with the
archiving.
Step 2: Inform ROs/POs/Negosyo Centers of the action taken.
ROs/POs/Negosyo Centers (cont.)

20 | P a g e
Receipt.
payment.
Step 4: Issue system-generated Negative Certification.
Process flow:
BNRD
*Only Special Collecting Officers are authorized to collect payment.
21 | P a g e
CANCELLATION
Description: Mandatory Cancellation
Documents  Final and Executory Decision for Cancellation from

Required: Regional/Provincial Office/Fair Trade Enforcement Bureau
 Writ of Execution by an administrative body, tribunal, or court
 Cancellation of Recognition of Refugee or Stateless person
Procedure: ROs/POs
Step 1: Email to bnrshelpdesk@dti.gov.ph a copy of the

submitted documents.
BNRD

verified, retrieve the BN registration and proceed with the
cancellation. If past the validity period but within the renewal
period, effect archiving.
Step 2: Inform ROs/POs of the action taken.
ROs/POs
Step 2: Issue Negative Certification using the template signed by

the Regional/Provincial Director or authorized signatory (if
needed).
22 | P a g e
Process flow:
BNRD
23 | P a g e
CANCELLATION
Description: Automatic Cancellation of BN Registration due to death of owner
Note: Applicable if the subject BN registration under this process

is within the five (5) year validity period.
If BN has already expired and is past the renewal period, the same
can no longer be cancelled. Hence, go to Automatic Cancellation
of BN Registration due to death of owner – within renewal period
on page 26.
Documents  One (1) duly accomplished other BN-Related Application

Required: Form
 Clear certified copy of the death certificate of the registered

BN owner or any of the following:
- Photocopy of PSA-authenticated Death Certificate
- Photocopy of the Original Death Certificate issued by
Civil Registry
Note: Original document must be presented at the time of
submission.

Procedure: ROs/POs/Negosyo Center

documents; if incomplete, return the application to applicant and
process.
Step 2: Go to BN Search to check the existence of the BN

registration and verify if the same is still within the validity period.
Once so determined, initiate the cancellation process. Ensure that
the BN registration is the same one being requested for
cancellation.
Step 3: Collect payment for Documentary Stamp Tax (DST) and

issue system-generated Official Receipt.
24 | P a g e
payment.
Step 4: Issue system-generated Cancellation Certification signed

by the Regional/Provincial Director or authorized signatory.
Note: The effectivity of the BN Cancellation Certification should
coincide with the date of death of the BN owner.
Process flow:
*Verify if the same is still within the validity period. Once so determined,
initiate the cancellation process. Ensure that the BN registration is the
same one being requested for cancellation.
Note: If past the validity period but within the renewal period, go to
Automatic Cancellation of BN Registration due to death of owner – within
renewal period on page 26.
***The effectivity of the BN Cancellation Certification should coincide with
the date of death of the BN owner.
25 | P a g e
CANCELLATION
Description: Automatic Cancellation of BN Registration due to death of owner

– within renewal period (regular filing and late filing)
Applicable to the BN Registration past the validity period but within

the renewal period.
Note: Cancellation is no longer applicable to an expired BN.

Hence, inform client that the cancellation is no longer applicable
and a Negative Certification may be issued in lieu of the
Cancellation Certification, if the client so warrants.
Documents  One (1) duly accomplished other BN-Related Application

Required: Form
 Clear certified copy of the death certificate of the registered

BN owner or any of the following:
- Photocopy of PSA-authenticated Death Certificate
- Photocopy of the Original Death Certificate issued by
Civil Registry
submission.


documents; if incomplete, return the application to applicant and
point out deficiencies. If complete, proceed with the process.
Step 2: Email to bnrshelpdesk@dti.gov.ph a copy of the submitted

documents;
BNRD
Step 1: Receive and evaluate the submitted documents. If

approved, retrieve the BN registration and proceed with the
archiving thereof. If not approved, provide reason for disapproval.
26 | P a g e
Step 2: Inform ROs/POs/Negosyo Centers of the action taken.

Receipt.
payment.
Step 4: Issue system-generated Negative Certification signed by

the Regional/Provincial Director or authorized signatory.
Process flow:
BNRD
27 | P a g e
CERTIFICATION
Description: Request for Certification related to the Certificate of BN

Registration
Documents  One (1) duly accomplished Other BN-Related Application

Required: Form

documents; If complete, proceed with the certification; if not,
return the documents and point out deficiencies.
Step 2: Input details in Request for Certification (business name

and/or owner’s name). Select the corresponding BN records.
Note: Go to BN Search and Transaction Inquiry and ensure that
the certification being processed corresponds to the records
subject of the request.

Receipt.
payment.
Step 4: Issue system-generated Certification.

Note: Depending on the search result, the system will generate
either Affirmative Certification or Negative Certification.
28 | P a g e
Process flow:
*Go to BN Search and Transaction Inquiry and ensure that the certification
being processed corresponds to the records subject of the request.
***Depending on the search result, the system will generate either
Affirmative Certification or Negative Certification.
29 | P a g e
CERTIFICATION
Description: Request for Certification related to the Certificate of BN

Registration (by other government agencies)
Documents  Formal request from other government agencies

Required:
 Presentation of one (1) valid government-issued ID of the
person representing the government agency (if walk-in).
Step 1: Receive request from other government agencies.
For system-generated:
Step 2: Input details in Request for Certification (business name
and/or owner’s name). Select the corresponding BN records.
Note: Go to BN search and Transaction Inquiry and ensure that
the certification being processed corresponds to the records
subject of the request.
Step 3: Issue the system-generated Certification signed by the

Regional/Provincial Director or authorized signatory.
Note: Depending on the search result, the system will generate
either Affirmative Certification or Negative Certification.
For manual certification:

Step 2: Go to the BN Search and Transaction Inquiry to retrieve
details. Ensure that the details being processed are the records
subject of the request. Input details in the certification template.
Please see Annex B.
Step 3: Issue the manual Certification based on the template for

manual certification signed by the Regional/Provincial Director or
authorized signatory.
30 | P a g e
Process flow:
*Go to BN search and Transaction Inquiry and ensure that the certification being
processed corresponds to the records subject of the request.
**Depending on the search result, the system will generate either Affirmative
Certification or Negative Certification.
31 | P a g e
CERTIFICATION
Description: Request for Other Personal/Classified/Confidential Information -

(request from Ombudsman/Court or other government office
doing an investigation for archived BN registration record)
Documents  Formal request from Ombudsman/Court/other government

Required: agency
Step 1: Receive request from Ombudsman/Court.
Step 2: Retrieve pertinent details by going to Request for

Certification, BN Search, and Transaction Inquiry. Ensure that the
information being requested for certification corresponds to the
records subject of the request.
Note: Archived records can be requested from BNRD (if
available).
For other details in the archive:

Step 3: Email to bnrshelpdesk@dti.gov.ph a copy of the request.
BNRD

verified, retrieve information relative to the BN registration (if
available).
Step 2: Prepare the audit trail report and send to

ROs/POs/Negosyo Center.
Step 4: Receive and check audit trail report.

Note: Additional information (if available) should be included in
the certification.
Step 5: Prepare and issue manual Certification signed by the

Regional/Provincial Director or authorized signatory. Please see
Annex B.
32 | P a g e
Process Flow:
BNRD
*Archived records can be requested from BNRD (if available).

**Additional information (if available) should be included in the certification.
33 | P a g e
CHANGES/AMENDMENTS OF INFORMATION
Description: Changes and/or Amendments to the Certificate of Business Name

Registration – by virtue of marriage or judicial decree
Note: Applicable if the subject BN registration under this process

is within the five (5) year validity period.
If BN is past the validity period but within the renewal period, no

updating of information can be effected even if subject BN has
complete details regarding civil status and gender. Hence, inform
the client that subject BN must be renewed first after which
updating may proceed. If with incomplete details, go to
Change/Amendment of Information within renewal period and with
incomplete details on page 36.

Required: Form signed by the BN owner
 Clear certified copy of the marriage certificate or appropriate

judicial decree of the registered BN owner or any of the
following:
- Photocopy of PSA-authenticated marriage certificate or
appropriate judicial decree;
- Photocopy of marriage certificate from the Civil Registry
Note: All original documents must be presented during the
application
Step 1: Receive and check completeness of submitted

documents. If complete, proceed with the verification; if not, return
the documents and point out deficiencies.
Step 2: Verify that the BN registration meets the following criteria:
1) the BN registration is existing;

2) the BN registration is within the validity period; and
3) the BN registration has complete details.
If criteria have been met, proceed with the updating. Use Update
Information menu.
Note: Go to BN Search and Transaction Inquiry and ensure that
the amendment being processed corresponds to the records
34 | P a g e
subject of the request. Review the summary page and ask client
to confirm the changes before payment.
Step 3: Collect payment of prescribed fee and issue system-

generated Official Receipt.
payment.
Step 4: Issue the new Certificate of Business Name Registration.

Note: Ensure that all changes have been made (owner’s name
and civil status) and ask client for confirmation. In case of errors,
go to Request for Correction on page 54 (applicable to typos only).
Process flow:
*Go to BN Search and Transaction Inquiry and ensure that the certification
being processed corresponds to the records subject of the request.
Review the summary page and ask client to confirm the changes before
payment.
***Ensure that all changes have been made (owner’s name and civil
status) and ask client for confirmation. In case of errors, go to Request for
Correction on page 54 (applicable to typos only).
35 | P a g e

Registration – by virtue of marriage or judicial decree (within
renewal period and containing incomplete details i.e. missing civil
status and/or missing gender)
Note: If BN is past the validity period but within the renewal period,
no updating of information can be effected. Hence, inform the
client that Subject BN must be renewed first after which updating
may proceed.

Required: Form signed by the BN owner;
 Clear certified copy of the marriage certificate or appropriate

judicial decree of the registered BN owner or any of the
following:
- Photocopy of PSA-authenticated marriage certificate or
appropriate judicial decree;
- Photocopy of marriage certificate from the Civil Registry
Note: All original documents must be presented during the
application

documents. If complete, proceed with the process; if not, return
the documents and point out deficiencies.
Step 2: Go to BN Search and Transaction Inquiry to check if the

subject BN registration exists, is past the validity period but within
the renewal period, and lacks complete details. Once verified,
proceed with the updating. Retrieve the BN registration and
ensure that it is the same BN subject of update request. Fill out
the missing information and ask client to confirm the changes
before payment.

payment.
36 | P a g e
Note: Ensure that all changes have been made (owner’s name
and civil status). Ask client to confirm the changes. In case of
errors, go to Request for Correction on page 54 (applicable to typo
errors only).
Process flow:

**Ensure that all changes have been made (owner’s name and civil
status). Ask client to confirm the changes. In case of errors, go to Request
for Correction on page 54 (applicable to typo errors only).
37 | P a g e
Description: Changes and/or Amendments to the Certificate of

Business Name Registration – by virtue of marriage or
judicial decree (with wrong gender i.e. male instead of
female)
Documents  One (1) duly accomplished Other BN-Related

Required: Application Form signed by the BN owner
 Clear certified copy of the marriage certificate or

appropriate judicial decree of the registered BN
owner or any of the following:
- Photocopy of PSA-authenticated marriage
certificate or appropriate judicial decree;
- Photocopy of marriage certificate from the Civil
Registry
Note: All original documents must be presented
during the application

documents. If complete, proceed with the updating; if not
Step 2: Go to BN Search and Transaction Inquiry to

check if the subject BN registration exists and contains
erroneous gender entry. Once verified, request BNRD to
correct erroneous gender entry via email/Viber (BN
Amazing Group);
BNRD
Step 1: Receive and evaluate request. If approved,

proceed with the correction otherwise, provide reason for
disapproval.
Step 2: Inform ROs/POs/Negosyo Center of the action

taken.
ROs/POs/Negosyo Center (cont.)
38 | P a g e
Step 3: Check if correction has been made by going to
Transaction Inquiry. If so, proceed with the payment;
otherwise, advise BNRD.
Step 4: Collect payment of prescribed fee and issue

system-generated Official Receipt.
Note: Only Special Collecting Officers are authorized to
collect payment.
Step 5: Issue the new Certificate of Business Name

Registration.
Note: Ensure that all changes have been made (owner’s
name and civil status). Ask client to confirm the changes.
In case there are errors, go to Request for Correction on
Process flow:

**Ensure that all changes have been made (owner’s name and civil status). Ask client to confirm
the changes. In case there are errors, go to Request for Correction on page 54 (applicable to
typos only).
39 | P a g e

Registration – residence and/or business address and other
business information

Required: Form signed by the BN owner

documents. If complete, proceed with the certification otherwise,
Step 2: Retrieve the BN registration and proceed with the

updating. Go to BN Search and Transaction Inquiry and ensure
that the BN registration is the same as the BN subject of update
request.
Note: Review the summary page and ask the client to confirm the
changes before payment.

generated Official Receipt;
payment.
Step 4: Issue the system-generated Certification.

Note: Ensure that all changes have been made. Ask client to
confirm the changes. In case there are errors, go to Request for
Correction on page 54 (applicable to typos only).
Since the Certification does not contain such information, the
Undertaking (with the filled-out application form/transaction
summary) will serve as proof that the information has been
updated.
40 | P a g e
Process flow:
*Review the summary page and ask the client to confirm the changes
before payment.
***Ensure that all changes have been made. Ask client to confirm the
changes. In case there are errors, go to Request for Correction on page
54 (applicable to typos only). Since the Certification does not contain such
information, the Undertaking (with the filled-out application
form/transaction summary) will serve as proof that the information has
been updated.
41 | P a g e
Description: Change in Territorial Scope
The territorial scope of the subject BN registration can be changed

upon renewal or anytime during the validity period of the
registration and shall have the effect of new application for BN
registration, which includes issuance of a new Certificate of BN
Registration and new validity period replacing the previous BN
registration. The new territorial scope must fall within the previous
territorial scope as follows:
E.g.
Current territorial scope: Barangay - Bel-Air, Makati City

Proposed territorial scope: Regional - NCR
Current territorial scope: Regional - Region 6

Proposed territorial scope: City/Municipality - Iloilo City, Iloilo
In cases where the previous territorial scope is beyond or outside

the proposed territorial scope, client must submit requirements for
Cancellation of BN Registration.
Note: In the event that the business name is no longer registrable,

the client may request for upgrade of territorial scope instead.

Required: Form signed by the owner

documents. If complete, proceed with the certification; if not,
Step 2: Retrieve the BN registration and proceed with the

updating. Go to BN Search and Transaction Inquiry to ensure that
the BN registration corresponds to the records subject of the
request.
Note: Review the summary page and ask the client to confirm the
changes before payment. BNRD will not correct wrong input of
territorial scope.

42 | P a g e
payment.

Note: Ensure that there are no errors.
Process flow:
*Review the summary page and ask the client to confirm the changes
before payment. BNRD will not correct wrong territorial scope.
***Ensure that there are no errors.
43 | P a g e
Reconsideration
Description: Request for Reconsideration
Note: All existing rules on BN registrability except for the

BN Descriptor (e.g. “Enterprises”, “Trading”, “General
Merchandise”), in some cases, should be complied with
and may be granted reconsideration. Other criteria for
approval may be considered based on the following:
 New application due to non-renewal;
 The business is operational and registered with other

government agencies e.g. LGU (with valid
Mayor’s/Business Permit) and BIR (with Certificate of
Registration); and
 Must have Dominant portion and Descriptor.
Documents  Letter requesting for reconsideration citing therein the

Required: reason/s, signed by the owner
 One (1) duly accomplished Application Form signed by

the owner
 Previous Certificate of Business Name Registration (if

available)
 Resolution of the Regional/Provincial Office or NCRO

on the request for reconsideration

documents. If complete, proceed with the process; if not,
Step 2: Evaluate the request based on the above-

mentioned criteria and issue Resolution. If request for
reconsideration is granted, email BNRD
(bnrshelpdesk@dti.gov.ph) a copy of the resolution
together with the application form and owner’s ID.
44 | P a g e
BNRD
Step 1: Receive and evaluate the resolution. If approved,

process the registration until the generation of Reference
Code otherwise, provide reason for disapproval.
Step 2: Inform ROs/POs/Negosyo Center of the action

taken.
Step 3: Receive Reference Code and check details. If all

details are correct, continue the registration.
Note: Revert to BNRD if there are errors.
Step 4: Collect payment and issue system-generated

Official Receipt.
collect payment.

territorial scope, owner's name). In case there are errors,
go to Request for Correction on page 54 (applicable to
typos only).
45 | P a g e
Process flow:
*Revert to BNRD if there are errors.

***Ensure that there are no errors (e.g. business name, territorial scope, owner's name). In case
there are errors, go to Request for Correction on page 54 (applicable to typos only).
46 | P a g e
Other/Additional Requirements
Description: Additional Documentary Requirements for Representative
Note: This provision covers additional documentary

requirements for applications filed by a representative of the BN
owner or any other third party requesting for certification.
Documentary requirements for filing new, renewal, certification,

and cancellation are still required.
In cases where the authorized representative was not able to

bring the original document signed by the BN owner or applicant
(e.g. Undertaking for New and Renewal Application or Other BN-
Related Application Form for Request for Certification), an
electronic copy of such document signed by the applicant may be
accepted in compliance with the ARTA MC No. 2020-06, Series
of 2020.2
Negosyo Centers shall accept submission of the said documents

thru email. Negosyo Centers shall designate an email address
where the said documents may be submitted.
 Original Authorization Letter, duly signed by the owner

Note: In lieu of an Authorization Letter, a Special Power of
Attorney (SPA) may be accepted. The SPA should be valid and
effective and should clearly state the specific actions which the
authorized representative/Attorney-In-Fact may undertake on
behalf of the principal. The signing of document(s) should not
be part of the SPA. Only the applicant of the business name
should sign the application form, other BN-related application
form, or Undertaking.
For Incapacitated Applicant
 Submission of Medical Certificate attesting that the BN

applicant can no longer sign the application form, other BN-
related application form, or affidavit of cancellation with no
financial obligation.
2 ARTA MC No. 2020-06 provides that Government Agencies shall accept electronic copies of the
documentary requirements, including photographs, in place of hard copies, unless a hard copy of
the requirement is required by law.
47 | P a g e
Quoting Legal Service’s opinion on the thumb mark instead of
signature of owner:
“In the case of San Agustin vs Sales, and in a long line of cases, the
Supreme Court held that a thumb mark is a valid mode of signature —
A thumb mark has been repeatedly considered as a

valid mode of signature. Likewise, the Court, in the
case of Dr. Yason v. Arciaga, held that a signature
may be made by a person's cross or mark.
This pronouncement, however, presumes that the person is mentally

capacitated to understand the effect and consequences of his/her
act/assent.”
48 | P a g e
Documents For Incapacitated applicant (with mental disability)
Required:
 Submission of Medical Certificate attesting that the BN
applicant can no longer sign the application form, other
BN-related application form, or affidavit of cancellation
with no financial obligation.
 Photocopy of Judicial Appointment of Guardian

submission.
Quoting Legal Service’s opinion on the Judicial Appointment of

Guardian:
“In the case of Dr. Jose and Yason vs Arciaga, the Supreme Court held
that:
A person is not incapacitated to enter into a contract

merely because of advanced years or by reason of
physical infirmities, unless such age and infirmities
impair his mental faculties to the extent that he is
unable to properly, intelligently and fairly
understand the provisions of said
contract. Respondents failed to show that Claudia was
deprived of reason or that her condition hindered her
from freely exercising her own will at the time of the
execution of the Deed of Conditional Sale.
Also, it is of no moment that Claudia merely affixed her
thumbmark on the document. The signature may be
made by a person’s cross or mark even though he is
able to read and write.
The pertinent provisions of the Rules of Court on appointment of

guardians/representatives of incompetent persons provide --
Rule 92, Section 2. Meaning of word "incompetent." —

Under this rule, the word "incompetent" includes
persons suffering the penalty of civil interdiction or who
are hospitalized lepers, prodigals, deaf and dumb who
are unable to read and write, those who are of unsound
mind, even though they have lucid intervals, and
persons not being of unsound mind, but by reason of
age, disease, weak mind, and other similar causes,
cannot, without outside aid, take care of themselves
and manage their property, becoming thereby an easy
prey for deceit and exploitation.
Rule 93, Section 1. Who may petition for appointment

of guardian for resident. — Any relative, friend, or other
49 | P a g e
person on behalf of a resident minor or incompetent
who has no parent or lawful guardian, or the minor
himself if fourteen years of age or over, may petition the
court having jurisdiction for the appointment of a
general guardian for the person or estate, or both, of
such minor or incompetent. Xxxx
The appointed judicial guardian has the duties and responsibilities to

manage the properties and affairs of the ward, to pay her debts, settle
her accounts, collect debts, render inventory of the ward’s estate,
appear in courts in actions for the ward and other duties specified by
the Rules of Court.”
50 | P a g e
NEW REGISTRATION
Description: Registration of Business Name similar to existing BNs with

general descriptors e.g. ENTERPRISES, TRADING, or
GENERAL MERCHANDISE
Qualification of  Must be at least eighteen (18) years of age

the Applicant:
 Filipino Citizen; or

Required:
 Clear certified copy of the Alien Certificate of Registration;
and
 Certificate of Registration for Sole Proprietorship/Certificate

of Authority to engage in business in the Philippines

 Clear certified copy of the Certificate of Recognition issued
by the DOJ-RSPPU or presentation of the original Certificate
of Recognition and submission of a duplicate copy.
Step 1: Once it is determined that the business name is similar

to an existing business name registration (i.e. with the same
dominant name as a previously registered BN, and contains
any of the following words: “enterprises”, “trading”, or “general
merchandise” as BN Descriptor), send BNRD a copy of the
application form and existing business name(s);
51 | P a g e
BNRD
Step 1: Once received, contact the owner of the existing BN

and inquire regarding the nature of business. If the nature of
business is not in conflict with the proposed BN, process the
application until the generation of a reference code.
Step 2: Provide ROs/POs/Negosyo Center with the reference

code or reason for disapproval.
Step 2: Receive the Reference Code and continue the

registration process or inform the client that the proposed
business name is in conflict with an existing business name
that is engaged in the same line of business. Advise the client
to submit an alternative BN for registration.

generated Official Receipt;
collect payment.
Step 4: Issue the Certificate of Business Name Registration.

territorial scope, owner's name). In case there are errors, go
to Request for Correction on page 54 (applicable to typos
only).
In the event that the owner of the existing BN in possible

conflict with the BN being proposed by the new applicant
cannot be contacted and the new applicant insists to register
his/her proposed BN, the new registration may be allowed
provided that the applicant has fully read and understood the
Undertaking/Terms and Conditions and signed/agreed without
reservation that failure to comply with the undertaking (i.e. to
voluntarily cancel and change the business name immediately
upon receipt of notice or order from the DTI or upon conclusive
determination that a prior owner and lawful user of an identical
or confusingly similar business name exists) shall be sufficient
ground for the cancellation/revocation of his/her registered
business name.
52 | P a g e
Process flow:

**Ensure that there are no errors (e.g. business name, territorial scope, owner's name). In case
there are errors, go to Request for Correction on page 54 (applicable to typos only).
53 | P a g e
Request for Correction of Typo Errors
Description: In cases where typographical errors are made

notwithstanding best efforts to avoid them, the
ROs/POs/Negosyo Centers may request for correction
under the following circumstances:
 New application - typographical errors may include:

owner’s name (first, middle, last, and/or suffix),
business name (dominant or descriptor), email
address, date of birth, gender, civil status, business
address, residence address, and contact numbers
(within one (1) year after the registration);
 Renewal application – typographical errors may

include: owner’s name (first, middle, and/or last),
business name (dominant), email address, date of
birth, wrong/missing gender or civil status; business
address, residence address, and contact numbers
(during the first renewal);
 Renewal application – missing suffix processed

during new application (should ensure that the BN
owner and the requesting party is one and the same);
 Change of territorial scope – only allowed for lateral

changes e.g. from Barangay A to Barangay B of the
same city/municipality (within one (1) month after the
registration);
Note: For renewal transactions, changes in descriptor

are not allowed
Documents  Duly accomplished correction request form signed
Required: by the Regional/Provincial Director, Head of the
Division, or authorized signatory (senior staff).
Please see Annex C.
 Duly notarized Affidavit of “One and the Same” or

bearing the correct name (applicable to BN owner’s
name error only)
Step 1: Send accomplished correction request form to

BNRD via email bnrshelpdesk@dti.gov.ph, re: Request
for Correction; indicate the details in the body of the
54 | P a g e
email/Viber at BN Amazing Group (request must also be
logged at the SharePoint).
BNRD
Step 1: Receive and evaluate the accomplished

correction request form.
Step 2: If the request is approved, proceed with the

correction. Otherwise, provide reason for disapproval.
Advise ROs/POs/Negosyo Centers of the action taken.
Step 2: If the request is approved, confirm correction and

issue the necessary documents. If not, follow BNRD’s
advice.
Process flow:
55 | P a g e
Request to Add Descriptor
Description: Descriptors that are not included in the current list of

descriptors due to the emerging nature of the business
may be requested for inclusion in the said list.
Step 1: Send request to add descriptor via email

(bnrshelpdesk@dti.gov.ph re: Request to Add
Descriptor) or through Viber at BN Amazing Group.
Include in the request the proposed descriptor and a
brief explanation of the nature of the business.
BNRD
Step 1: Receive and evaluate the request.
Step 2: If approved, add the descriptor. If not, advise

ROs/POs/Negosyo Center accordingly.
Step 2: Confirm addition of descriptor and continue

with the pending registration.
56 | P a g e
Process flow:
57 | P a g e
ePayment – Unpaid Transaction
Description: Online payment did not reflect on the system.
Step 1: Ask the client about the ePayment facility used

to pay the transaction. Send the Reference code and
ePayment facility info to BNRD via email or Viber.
BNRD
Step 1: Receive and evaluate the transaction. Check

with the ePayment report.
Step 2: If successful, reflect the payment. If not, advise

ROs/POs/Negosyo Center accordingly.
Step 2: Confirm payment or advice client based on

BNRD’s feedback.
Process flow:
58 | P a g e
Contact Details
Business Name Registration Division
 Office Address: 2F HPGV Bldg., 395 Sen. Gil J. Puyat Ave., Makati City 1200
 Telephone Number: (+632) 8867.5650 | Fax No.: (+632) 8890.4861
 Mobile number for public: (0917) 595 3930
 Mobile numbers for internal DTI: (0917) 816 7193 - POLICY

(0917) 840 7268 – SUPPORT and PSIC
(Descriptor)
 Office Email Address: br@dti.gov.ph
 Support Email Address: bnrshelpdesk@dti.gov.ph
Viber Group: BN Amazing Group
59 | P a g e
Annex A
SWORN STATEMENT
I _____________________________________________, of legal age, currently residing at

_________________________________________________________________________,
after having been duly sworn in accordance with the law, do hereby depose and state that:
1. I am the owner of the Business Name Registration duly registered with the Department of
Trade and Industry (DTI) with the following details:
Business Name: ______________________________________________________

Territorial Scope: _____________________________________________________
Certificate No./Business Name No.: _______________________________________
Date of Registration: ___________________________________________________
2. Pursuant to DTI’s Department Administrative Order No. 18-07, Series of 2018, Rule IX
Section 1.1 Voluntary Cancellation, it is my initiative to request for the cancellation of my
Business Name Registration due to the following condition(s): (check the appropriate
condition(s))
 Ceases to carry on with the business under the BN prior to its expiry date;
 Sale or transfer of the business to any other person;
 Upon conclusive determination that a prior owner and lawful user of an identical or
confusingly similar BN exists;
 Transfer of business to another geographical location beyond or outside the registered
BN’s territorial scope.
3. As far as my personal knowledge as the registered owner, I attest to the fact that this
request for cancellation is not intended to defraud creditors and that I have no outstanding
and pending financial obligation in connection to my business/thatI have notified all the
creditors of this cancellation.
4. I am executing this sworn statement to attest the truthfulness of the foregoing

declarations under penalties of perjury to respectfully request DTI to CANCEL the above-
mentioned Business Name Registration, moreover to serve all legal intents.
FURTHER AFFIANT SAYETH NAUGHT.
IN WITNESSWHEREOF, I hereby affix my signature on this ____ day of ______ 20___ at

[City/Municipality] ______________________________.
______________________________
Affiant
Signature over printed name
_________________________________________________________________________
For DTI use only
SUBSCRIBED AND SWORN TO BEFORE ME on this ___ day of _________ 20___ at [DTI
Office] ________________________________. Affiant exhibiting to me his/her [Type of ID]
_________________ with number ______________, bearing her photograph and signature and
avowed the truthfulness of the foregoing declarations.
______________________________
DTI Regional/Provincial Director
60 | P a g e
Annex B.1 – Affirmative Certification
REFERENCE CODE: EQZ9779510001241
CERTIFICATION
TO WHOM IT MAY CONCERN:
This is to certify that per available records of this Office pursuant to Act No. 3883,
as amended (otherwise known as the Business Name Law), the cited name/business
name hereunder has/have an existing business name registration/ s :
1. APPROVED BUSINESS NAME

TERRITORIAL SCOPE
NAME of the BN OWNER
VALIDITY PERIOD
BN NUMBER

TERRITORIAL SCOPE
VALIDITY PERIOD
BN NUMBER

TERRITORIAL SCOPE
VALIDITY PERIOD
BN NUMBER
Issued this 10th day of April 2019 in Makati City, Philippines, in response with the
letter request of JUAN DELA CRUZ JR, # 18B MERCURIO ST. CALAYLAYAN (POB.)
ABUCAY BATAAN 2114, dated 10th of April 2019.
This certification is issued to the requesting party for whatever legal purpose it may serve.
Position, Agency
61 | P a g e
Annex B.2 – Negative Certification
REFERENCE CODE: AQV1258110001255
CERTIFICATION
TO WHOM IT MAY CONCERN:
This is to certify that per available records of this Office pursuant to

Act No. 3883, as amended (otherwise known as the Business Name Law),
the cited name/business name hereunder has/have no existing business
name registration/s:
Business Name/s:
1. DIANEE BARBER SHOP

2. MAMAMIA BAKERY
Owner’s Name/s:
1. JUAN DELA CRUZ

2. JUANA DELA CRUZ
Issued this 16th day of April 2019 in Makati City, Philippines, in

response with the letter request of DEXTER DELA CRUZ CRUZ SR, 123,
MABAYUAN, BARANGAY 112 1403, CITY OF CALOOCAN, NCR, THIRD
DISTRICT, dated 16th of April 2019.
This certification is issued to the requesting party for whatever legal purpose
it may serve.
Position, Agency
62 | P a g e
Annex C – Correction Request Form
CORRECTION REQUEST FORM

Instructions: Only authorized users may request for the correction of typographical error/s in
Business Name Registration. All requests must be duly noted by the Director/Head
of Office of the requesting party.
REQUESTOR INFORMATION:
Full Name
Designation
Office
Contact Nos.
E-mail Address
REFERENCE CODE: ________________________
ENTRIES TO BE CORRECTED:
DATA FIELD/S
(e.g. BN, Owner’s FROM TO
Name, Address)
I, ___________________________, request that the above typo error/s be

corrected and that the facts set forth in this form are true and correct to the best
of my knowledge or information.
_________________________________ ________________________
SIGNATURE DATE
NOTED BY:
NAME AND SIGNATURE OF DATE

DIRECTOR / HEAD OF OFFICE
63 | P a g e

Operations Manual VER1 - BNR Procedural Guidelines

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Operations Manual VER1 - BNR Procedural Guidelines

Uploaded by

Copyright:

Available Formats

OPERATIONS

The business name registration is a Government-to-Citizen (G2C) transaction and

While online transaction is highly encouraged to fully implement the zero-contact

 Ensure the completeness of all documentary requirements. All required

 Valid IDs to be presented by the BN Applicant/Owner or Authorized

Description: Walk-in/Over-the-Counter Application

Qualification  Must be at least eighteen (18) years of age

 Recognized Refugee or Recognized Stateless person

Note: where the laws of the home country of the authorized

Documents  Presentation of one (1) valid government-issued ID

 Certificate of Registration for Sole Proprietorship/Certificate of

If Recognized Refugee or Recognized Stateless Person

Procedure: ROs/POs/Negosyo Centers

Step 1: Receive and check completeness of the submitted

Step 2: Process the registration and ensure that there are no

Step 4: Issue Certificate of Business Name Registration.

Qualification  Must be at least eighteen (18) years of age

 Recognized Refugee or Recognized Stateless person

Documents  Presentation of one (1) valid government-issued ID

 Certificate of Registration for Sole Proprietorship/Certificate of

If Recognized Refugee or Recognized Stateless Person

Procedure: ROs/POs/Negosyo Centers

Step 1: Receive and check completeness of the submitted

Step 2: Go to Transaction Inquiry and input the client’s reference

If filed by a representative, the owner should be informed about

Step 3: Collect payment and issue system-generated Official

Step 4: Issue Certificate of Business Name Registration.

Description: Walk-in/Over-the-Counter Renewal Application

Note: For Early Renewal, the Validity Date shall commence on

Documents  Presentation of one (1) valid government-issued ID

 Certificate of Registration for Sole Proprietorship/Certificate of

If Recognized Refugee or Recognized Stateless Person

Procedure: ROs/POs/Negosyo Centers

Step 1: Receive and check completeness of the submitted

Step 3: Collect payment based on the prescribed fee (with or

Step 4: Issue Certificate of Business Name Registration.

Description: Hybrid Renewal Application – application filed online and

Note: For Early Renewal, the Validity Date shall commence on

Documents  Presentation of one (1) valid government-issued ID

Note: Undertaking may be downloaded from the system or may

 Certificate of Registration for Sole Proprietorship/Certificate of

If Recognized Refugee or Recognized Stateless Person

Procedure: ROs/POs/Negosyo Centers

Step 1: Receive and check completeness of the submitted

Step 2: Go to Transaction Inquiry and input the client's reference

If filed by a representative, the owner should be informed about

Step 3: Collect payment based on the prescribed fee (with or

Step 4: Issue Certificate of Business Name Registration.

Description: Walk-in/Over-the-Counter or Hybrid renewal application with

Note: For Early Renewal, the Validity Date shall commence on

Documents  Presentation of one (1) valid government-issued ID

 Certificate of Registration for Sole Proprietorship/Certificate of

If Recognized Refugee or Recognized Stateless Person

Procedure: ROs/POs/Negosyo Centers

Step 1: Receive and check completeness of the submitted

In case of missing/wrong gender, missing/wrong civil status, and

Step 1: Receive and evaluate the request for correction. If

Step 2: Inform ROs/POs/Negosyo Center of the action taken.

ROs/POs/Negosyo Center (cont.)

Step 4: Check if correction has been made by going to

Step 5: Collect payment based on the prescribed fee (with or

Step 6: Issue Certificate of Business Name Registration.

Description: Voluntary Cancellation