Professional Documents
Culture Documents
Audit Conducted By
Commercial Purchaser
Retailer
(1) Where appropriate non-compliances were raised against the ETI code / SMETA Additions & local law
and recorded as non-compliances on both the audit report, CAPR and on Sedex.
(2) Any Non-Compliance against customer code alone shall not be uploaded to Sedex. However, in
the CAPR these ‘Variances in compliance between ETI code / SMETA Additions/ local law and
customer code’ shall be noted in the observations section of the CAPR.
Any exceptions to this must be recorded here (e.g. different sample size):
This report provides a summary of the findings and other applicable information found/gathered during the social audit
conducted on the above date only and does not officially confirm or certify compliance with any legal regulations or
industry standards. The social audit process requires that information be gathered and considered from records review,
worker interviews, management interviews and visual observation. More information is gathered during the social audit
process than is provided here. The audit process is a sampling exercise only and does not guarantee that the audited
site prior, during or post–audit, are in full compliance with the Code being audited against. The provisions of this Code
constitute minimum and not maximum standards and this Code should not be used to prevent companies from
exceeding these standards. Companies applying this Code are expected to comply with national and other
applicable laws and where the provisions of law and this Code address the same subject, to apply that provision which
affords the greater protection. The ownership of this report remains with the party who has paid for the audit. Release
permission must be provided by the owner prior to release to any third parties.
Obs:
-No SAQ was provided for review during audit.
1. The products manufactured in the facility were hardware & power tools, plastic packaging products.
2. Overall responsibility for meeting the standards was taken by Mr. X / Vice General Manager.
3. There were a total of 98 employees on site (96 were migrant employees and 2 local employees, all are permanent). Migrant employees are mainly from
XXX and etc.
4. The youngest worker on site was 18 years old.
5. There is no union at this facility. Employee committee presented during the audit, attend the opening meeting, close meeting and interview.
6. There was evidence of both male and female in management and among supervisor. The distribution was Male 70%, Female 30%.
7. The peak month in the facility was from XXX to XXX.
8. No sub-contractor was used by the facility.
Issues Found:
NC’s:
3 Safety and Hygienic Conditions
1. No MSDS was posted at where chemical used or stored.
2. No inspection records of pressure vessel were provided for review during audit.
3. Plastic smashing workers wore masks, but did not wear earplugs.
Good Example:
None observed
*Please note the table above records the total number of Non-compliances (NC), Observations (Obs) and Good Examples (GE). This gives the reviewer an
indication of problem areas but does not detail severities of each issue – Reviewers need to check audit results by clause.
D: Products/Activities at site, for Hardware & power tools, plastic packaging products
example, garment manufacture,
electricals, toys, grower
Yes
No
Details: N/A
H: Process overview: The main products manufactured by the facility are Hardware
(Include products being produced, main & power tools, plastic packaging products. The main
operations, number of production lines, production processes are listed as follows: Injection moulding,
main equipment used) assembly, inspection and packing.
A: Time in and time out Day 1 Time in: Day 2 Time in: Day 3 Time in:
9:30 8:45 N/A
Day 1 Time out: Day 2 Time out: Day 3 Time out:
17:00 15:30 N/A
“
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity
in a country of which they are not a national and where they do not intend to remain permanently or has
purposely migrated on a temporary basis to another in-country region to seek and engage in a remunerated
activity
Worker Analysis
Local Migrant*
Total
Home
Permanent Temporary Agency Permanent Temporary Agency
workers
Worker numbers –
2 0 0 42 0 0 0 44
Male
Worker numbers –
0 0 0 54 0 0 0 54
female
Total 2 0 0 96 0 0 0 98
Number of Workers
0 0 0 12 0 0 0 12
interviewed – male
Number of Workers
interviewed – 0 0 0 14 0 0 0 14
female
Total – interviewed
0 0 0 26 0 0 0 26
sample size
Payment cycle:
___0____% daily paid
___0___% weekly paid
__100__% monthly paid
___0____% other – please give details
I: What did the workers like the most about working at this Wages were always paid on time and good
site? working environment
Yes
No
If Yes, please give details:
M: Attitude of workers:
(Include their attitude to management, workplace, and the interview process. Both positive and negative information should be
included) Note: Do not document any information that could put workers at risk
6 employees were selected for individual interview and total of 20 employees divided into 4 groups were
selected for group interview. All the interviewed employees were favourable with the management and
The employees were assured of confidentiality and they spoke freely of their views of the facility. All
employees said they were satisfied with their employment at the facility.
All employees said they were satisfied with their employment at the facility and the current wages which in
their view were in line with wages in the locality. They felt free to leave this employer and understood the
notice period required. They had good relationships with their supervisors and managers who treated them
with respect.
They were able to make suggestions to their supervisors and team leaders and sometimes they had seen
these suggestions used. They felt able to complain directly to their supervisors but also felt free to give their
general concerns to their employee committee representative who would take it to the employee
management committee.
One employee committee representative attended the opening, close meeting and interview. During the
whole audit, the representative was positive to cooperation with audit. All non-compliance and observation
findings were accepted by her without negative comment.
O: Attitude of managers:
(Include attitude to audit, and audit process. Both positive and negative information should be included)
The facility management showed a positive attitude to this audit during the whole process. Locked areas
encountered during the audit were unlocked timely. All documents were provided for review timely. At the
end of the audit, all findings and suggested corrective actions were accepted by the facility management
and no negative information was raised from managers.
Note for auditors and readers. This is not a full Human Rights Assessment, but instead a check on the
business’s implementation of processes to meet their Universal rights covering UNGP responsibilities.
Current systems:
1. This facility had established relevant policy and endorsed at the highest level to cover the human rights
impacts and issues, and such policy had been communicated to all appropriate parties, including its
own suppliers.
2. The facility had a designated responsible person- Mr. X / Vice General Manager to responsible for
implementing standards concerning Human rights.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Policy regarding human rights issues provided for review;
2. Appointment letters to enhance the implement of human right issues;
3. Training records provided for employees regarding communications and acknowledgement;
4. Internal audit documents;
5. Written social compliance commitments from Suppliers and social compliance assessment reports for its
suppliers;
6. Management interview and employee interview.
Findings
H: Lost day work cases per 100 workers: Last year: 0 This year: 0
[(Number of lost days due to work accidents and
work related injuries * 100) / Number of total
workers]
0.B.1 Suppliers are expected to implement and maintain systems for delivering compliance to this Code.
0.B.2 Suppliers are expected to be operating legally in premises with the correct business licenses and
permissions and to have systems to ensure that all relevant land rights have been complied with
0.B.3 Suppliers shall appoint a senior member of management who shall be responsible for compliance with
the Code.
0.B.4 Suppliers are expected to communicate this Code to all employees.
0.B.5 Suppliers should communicate this code to their own suppliers and, where reasonably practicable,
extend the principles of this Ethical Code through their supply chain.
Current systems:
1. The facility implemented and maintained systems for delivering compliance to this Code.
2. Overall responsibility for meeting the standards was taken by Mr. X/Vice General Manager.
3. There was an internal audit team for internal audit of the social standards of the facility and they
reported to the General Manager their findings.
4. Implementation of any necessary changes was given to the individual department heads after
agreement with the Vice General Manager.
5. The facility communicated this Code to all employees by regular trainings.
6. The facility communicated the code to their suppliers by providing copy of CSR manual and asking
suppliers to sign the written social compliance commitments; and the facility also conducted social
compliance assessments for its suppliers annually.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. A CSR manual created by the facility which contained all required documents and all appropriate
procedures for meeting the client’s code of conduct and the legal requirements.
2. Appointment papers for compliance responsible persons
3. Internal audit documents (e.g. annual audit reports) from the internal audit team
4. Client’s code of conduct at the facility (posted in Chinese in the workshops)
5. Training records for employees
6. Written social compliance commitments from Suppliers and social compliance assessment reports for
its suppliers
7. Management interview and employee interview
C: If Yes, is there evidence (an indication) of effective The facility had provided relevant trainings for
implementation? Please give details. employees.
Land rights
N: Does the site have all required land rights licenses Yes
and permissions (see SMETA Measurement Criteria)? No
Details: the facility had provided property
ownership certificate for all occupied buildings
for review.
Yes
R. Does the Facility demonstrate that alternatives to a No
specific land acquisition were considered to avoid or Details: NA, not applicable for this facility.
minimize adverse impacts
Please give details.
Non–compliance:
Observation:
Comments:
Factory should establish a transparent system for confidential reporting and
ensure that confidential information are kept confidential.
ETI
1.1 There is no forced, bonded or involuntary prison labour.
1.2 Workers are not required to lodge “deposits” or their identity papers with their employer and are free to
leave their employer after reasonable notice.
Current systems:
1. The facility had a written policy of prohibiting forced, bonded and prison labor. The policy stated that
the facility did not require deposit or withhold employees’ ID cards. The facility did not limit the
employees’ freedom and prohibited forced, bonded or involuntary prison labour. Employees were free
to leave their employer after reasonable notice, etc.
2. There was a written recruitment procedure which states that employees must present their ID cards for
proof of age but only copies must be kept in the personnel files and the original ID cards would be
given back to the employees.
3. The employee handbook – given to all employees on joining, states that employees were free to leave
with 3 days’ prior written notice within their probation period and could resign with one month’s prior
written notice after the probation period; the employees would be given their full wages on their last
day of work; the employees were free to leave the workplace outside of their working hours; the
overtime was voluntary, etc.
4. Security guards stated that their main responsibility is to only protect the safety of the facility’s
employees and properties, and security guards were not allowed to abuse employees and conduct
body search.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Policy of prohibiting forced, bonded and prison labor
2. Recruitment procedure
3. Employee handbook
4. Personnel files and labor contracts
5. Resignation records
6. Onsite observation, management and employee interview
Observation:
Comments:
Not applicable
ETI
2.1 Workers, without distinction, have the right to join or form trade unions of their own choosing and to
bargain collectively.
2.2 The employer adopts an open attitude towards the activities of trade unions and their organisational
activities.
2.3 Workers’ representatives are not discriminated against and have access to carry out their representative
functions in the workplace.
2.4 Where the right to freedom of association and collective bargaining is restricted under law, the
employer facilitates, and does not hinder, the development of parallel means for independent and free
association and bargaining.
Current systems:
1. There was no union representative in the facility.
2. The facility appointed a qualified person to be responsible for communicating, deploying and
monitoring the freedom of association practices as prescribed by labour law.
3. Employees could freely communicate issues related to working condition, wage & benefits, and
Freedom of Association etc. to managements directly, through regularly meeting with top management
or posting their documented issues into suggestion box etc.
4. Through employees’ interview, all the employees confirmed that the facility did not interfere with them
to join the union or other organisational activities.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Minutes of the works committee meeting
2. Site policy on freedom of association
3. Interview with employees
4. Interview with employees committee members
5. Interview with managers
F: Name of union and union N/A. There was no Is there evidence of free elections?
representative, if applicable: union in the facility. Yes No N/A
G: If no union what is parallel means Employee committee Is there evidence of free elections?
of consultation with workers e.g. Yes No N/A
worker committees?
H: Are all workers aware of who their Yes No Through interview, the employees knew
representatives are? the representative of each workshop.
J: Do workers know what topics can Yes No The production employees could raise
be raised with their representatives? any topic related their working conditions
with their representatives.
Non–compliance:
Observation:
Comments:
Not applicable
ETI
3.1 A safe and hygienic working environment shall be provided, bearing in mind the prevailing knowledge
of the industry and of any specific hazards. Adequate steps shall be taken to prevent accidents and injury
to health arising out of, associated with, or occurring in the course of work, by minimising, so far as is
reasonably practicable, the causes of hazards inherent in the working environment.
3.2 Workers shall receive regular and recorded Health & Safety training, and such training shall be repeated
for new or reassigned workers.
3.3 Access to clean toilet facilities and to potable water, and, if appropriate, sanitary facilities for food
storage shall be provided.
3.4 Accommodation, where provided, shall be clean, safe, and meet the basic needs of the workers.
3.5 The company observing the code shall assign responsibility for Health & Safety to a senior management
representative.
Current systems:
1. General Health and Safety management
-Mr. X /Vice General Manager is appointed as Health & Safety Manager for the site.
-Potable water was freely available in all areas.
-Sufficient clean toilets segregated by gender were available at all times to employees
-Ventilation, temperature and lighting were adequate for the production processes.
-Minutes of meetings show that there were monthly meetings between the H&S committee (employees)
and the H&S manager, and each point was acted on.
2. Fire Safety
-There were at least 2 exits from each work area and these were clearly marked.
-Sufficient fire extinguishers and fire hydrants were installed.
-Fire alarms were installed in each workshop and warehouse.
-Smoke detectors and explosion-proof light were installed in warehouse.
-Evacuation diagrams were posted in all areas and understood by all employees interviewed
-Fire drills were organized and recorded every 6 months.
-Safety exit sign and emergency light was installed above safety exits in the facility.
3. Electrical safety
-All electrical equipment was maintained in good condition such as sockets, plugs, switches and main fuse
boards.
-There were competent electricians at the site and their training certificates were available for review.
4. Chemical safety
-Release agent and lubricant oil were used in the factory, chemicals were stored in chemical warehouse
with secondary containers.
-No MSDS was posted at where chemical used or stored.
-Emergency eyewash equipment was installed in the factory.
5. Machine safety
-All machines were installed with safety guards. Machine safety operation instructions were posted at
6. Medical services
-There were adequate first aid kits in each production area and they were well stocked.
-The factory had 3 trained and qualified first aiders, certificate were available and provided for review.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Health and safety policy
2. Health and safety manual
3. Health and safety committee minutes
4. Training records and certificates
5. Fire equipment maintenance records
6. Fire drill records
7. Building structure safety certificate and fire acceptance report
8. Accident reports
9. Interviews with H&S manager
10. Interviews with employees and H&S committee members
Yes
A: Does the facility have general Health No
& Safety and occupational Health & Details: The facility had established general Health & Safety
Safety policies and procedures that are and occupational Health & Safety policies and procedures
fit for purpose and are these and employees would be given relevant training on their entry
communicated to workers? date.
Yes
B: Are the policies included in worker’s No
manual? Details: Employees’ manual including facility’s general Health
& Safety and occupational Health & Safety policies and
procedures and detailed requirements.
Yes
C: Are there any structural additions No
without required permits/inspections Details:
(e.g. floors added)?
Yes
D: Are visitors to the site informed on No
H&S and provided with personal Details: All visitors would be introduced with H&S and provided
protective equipment with personal protective equipment if necessary.
Yes
E: Is a medical room or medical facility No
provided for workers? Details: N/A, there was no medical room or medical facility
Non–compliance:
In accordance with ETI 3.1 A safe and hygienic working environment shall be
provided, bearing in mind the prevailing knowledge of the industry and of any
specific hazards. Adequate steps shall be taken to prevent accidents and injury
to health arising out of, associated with, or occurring in the course of work, by
minimising, so far as is reasonably practicable, the causes of hazards inherent in
the working environment.
2. Description of non–compliance:
NC against ETI NC against Local Law NC against customer
2. On-site observation,
code:
document review
No inspection records of pressure vessel were provided for review during audit.
and employees
interview.
Local law and/or ETI requirement:
In accordance with Production Safety Law of the People’s Republic of China,
Article 30, Special equipment that threatens the safety of people's lives and is
potentially more dangerous, as well as containers and transport vehicles for
dangerous articles, to be used by production and business units shall be made
by professional manufacturers in accordance with relevant State regulations,
and they shall only be put to use after they pass the test and check by
professionally qualified testing and checking authorities and safe use certificates
or safety tags are issued. The said authorities shall be responsible for the results of
the test and check.
In accordance with ETI 3.1 A safe and hygienic working environment shall be
provided, bearing in mind the prevailing knowledge of the industry and of any
specific hazards. Adequate steps shall be taken to prevent accidents and injury
to health arising out of, associated with, or occurring in the course of work, by
minimising, so far as is reasonably practicable, the causes of hazards inherent in
the working environment.
3. Description of non–compliance:
NC against ETI NC against Local Law NC against customer
code:
Plastic smashing workers wore masks, but did not wear earplugs.
3. On-site observation
Local law and/or ETI requirement:
Please refer to NC
In accordance with Law of the People’s Republic of China on Prevention and
photo#1
Control of Occupational Diseases,Article 20, The employer shall have effective
facilities for prevention of occupational disease and shall provide individual
workers with article for prevention of occupational diseases. The articles for
prevention of occupational diseases provided by the employer to individual
workers shall meet the requirements for prevention and control of occupational
diseases; otherwise, such articles may not be used.
In accordance with ETI 3.1 A safe and hygienic working environment shall be
provided, bearing in mind the prevailing knowledge of the industry and of any
specific hazards. Adequate steps shall be taken to prevent accidents and injury
to health arising out of, associated with, or occurring in the course of work, by
minimising, so far as is reasonably practicable, the causes of hazards inherent in
the working environment.
Observation:
ETI
4.1 There shall be no new recruitment of child labour.
4.2 Companies shall develop or participate in and contribute to policies and programmes which provide for
the transition of any child found to be performing child labour to enable her or him to attend and remain in
quality education until no longer a child.
4.3 Children and young persons under 18 shall not be employed at night or in hazardous conditions.
4.4 These policies and procedures shall conform to the provisions of the relevant ILO Standards.
Current systems:
1. There was a formal procedure for checking ages of employees at application stage, and this includes
checking IDs and there were formal checks of validity of IDs.
2. Once employees had joined, their original ID’s were copied and given back to them whilst copies only
were kept in their personnel file.
3. Checks of all employees’ files showed that the youngest employee is currently 18 years old.
4. There are a total of 98 employees at the site whose age ranged from 18-53 years.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Employee Handbook showed that no labour under 16 years would be employed by the facility.
2. The employee’s personnel files were provided for review. Each employee file includes a bio-data sheet,
a recent photo and the age documentation, which is in the form of photocopied national identification
card. The card lists the employee’s name, household address and the date of birth.
3. The facility’s policy on child labour was reviewed. It stated that the facility would never employ and use
any child labor under the age of 16 years old.
4. On site observation.
5. Management and employee interview.
Non–compliance:
Observation:
Comments:
Not applicable
ETI
5.1 Wages and benefits paid for a standard working week meet, at a minimum, national legal standards or
industry benchmark standards, whichever is higher. In any event wages should always be enough to meet
basic needs and to provide some discretionary income.
5.2 All workers shall be provided with written and understandable information about their employment
conditions in respect to wages before they enter employment and about the particulars of their wages for
the pay period concerned each time that they are paid.
5.3 Deductions from wages as a disciplinary measure shall not be permitted nor shall any deductions from
wages not provided for by national law be permitted without the expressed permission of the worker
concerned. All disciplinary measures should be recorded.
Current systems:
1. The local minimum wage standard was RMB 2300 per month equivalent to RMB 13.22 (2300/21.75/8) per
hour since XX-April-20XX, and RMB 2420 per month equivalent to RMB 13.90 (2420/21.75/8) per hour
since XX-April-20XX.
2. The wages were well organized with a good controlled set of processes which are understood by all
employees.
3. The wages of employees in all departments were calculated by hourly rate and paid monthly.
4. The minimum wage paid by the facility was RMB16.00 per hour, which was higher than legal standards.
5. All employees were provided with written and understandable information about their employment
conditions in respect to wages before they entered employment and about the particulars of their
wages for the pay period concerned each time that they were paid.
6. Through document review, auditor found that there were 98 employees in the facility in May 20XX,
except 8 employees who were hired on May 20XX. 90 out of 98 employees participated in basic
endowment insurance, basic medical insurance, maternity insurance, unemployment insurance and
employment injury insurance.
7. Benefits of paid annual leave were given to all employees and child-bearing leave to appropriate
employees.
8. All employees were paid on or before 30th of each month and each employee was given a pay slip
and signed for their wages.
9. Based the records provided by the facility, all employees were paid corrected for their overtime wages,
150% and 200% of normal wage rate was paid for overtime work in normal days and rest days,
respectively; no overtime work was arranged on holidays.
10. Through document review and employee interview, the numbers of workers on attendance and payroll
records were consistent with the number of workers in the employee register. All employees in the
facility were paid by hourly rate. All employees were paid on or before 30th of every month after the
working period and paid by bank transfer, the pay slips also given to employees when the wages
issued. The calculated period was from 1st to 30th of every month. Through document review and
employees interview, all employees were paid meet the local minimum wage. In employees’ wage, no
illegal deduction from employees’ wage.
Details:
1. Document review
2. Employee interview
3. Local and national laws
4. Wages and benefits policy
5. Local legal minimum wage documents
6. Payroll records from April 20XX to Mach 20XX and attendance records from XX April 20XX to XX May
20XX(audit day) were reviewed.
7. Leave records
8. Social insurance and payment receipts from the local labour department
9. Labour contracts for all employees (to examine agreed wage rates)
10. Resignation records
11. Payslips of all employees interviewed
12. Production records
Non–compliance:
Observation:
Comments:
Not applicable
D: Wage for standard/contracted hours: Legal minimum: RMB 16.00 per Yes
(Minimum legal and actual minimum wage at site, RMB 2300 per hour No
please state if possible per hr, day, week, and month) month N/A. There was
equivalent to no Collective
RMB 13.22 per Bargaining
hour since 1 Agreement in
April 20XX the facility
C: Sample Size Checked Based on management interview, peak season was from October
(State number of worker records checked to the next March.
and from which weeks/months – should 26 samples from July 20XX
be current, peak, and random/low. 26 samples from November 20XX
Please see SMETA Best Practice Guidance
26 samples from March 20XX
and Measurement Criteria)
D: Are there different legal minimum Yes If Yes, please give details:
wage grades? If Yes, please specify No
all.
E: If there are different legal minimum Yes If No, please give details:
grades, are all workers graded and No
paid correctly? N/A
F: For the lowest paid production Lowest Wages Please indicate the breakdown of workforce
workers, are wages paid for found: Note: full per earnings:
standard/contracted hours time employees
(excluding overtime) below or above and please state
the legal minimum? hour / week /
month etc.
RMB16.00/ hour.
ETI
6.1 Working hours must comply with national laws, collective agreements, and the provisions of 6.2 to 6.6
below, whichever affords the greater protection for workers. Sub–clauses 6.2 to 6.6 are based on
international labour standards.
6.2 Working hours, excluding overtime, shall be defined by contract, and shall not exceed 48 hours per
week.
6.3 All overtime shall be voluntary. Overtime shall be used responsibly, taking into account all the following:
the extent, frequency and hours worked by individual workers and the workforce as a whole. It shall not be
used to replace regular employment. Overtime shall always be compensated at a premium rate, which is
recommended to be not less than 125% of the regular rate of pay.
6.4 The total hours worked in any 7-day period shall not exceed 60 hours, except where covered by clause
6.5 below.
6.5 Working hours may exceed 60 hours in any 7-day period only in exceptional circumstances where all of
the following are met:
– this is allowed by national law;
– this is allowed by a collective agreement freely negotiated with a workers’ organisation
representing a significant portion of the workforce;
– appropriate safeguards are taken to protect the workers’ health and safety; and
– The employer can demonstrate that exceptional circumstances apply such as unexpected
production peaks, accidents or emergencies.
6.6 Workers shall be provided with at least one day off in every 7-day period or, where allowed by national
law, 2 days off in every 14-day period.
Current systems:
1. Based on employees’ interview, overtime is voluntary.
2. The facility used electronic time keeping system (finger print) to keep all employees working hours.
3. According to the provided attendance records and employee interview basic working hours were 8
hours per day and 40 hours per week with no more than 2 hours overtime per day and no more than 66
hours overtime per month. The maximum consecutive working days for all employees were 6 days.
4. Based on the attendance records provided by the facility:
1) For March 20XX (current month), the monthly overtime hours were 66 hours per month, the average
number of hours worked in a week for the 26 selected samples were 54 hours per week. Maximum
working hours per week were 54 hours (all 26 randomly selected samples).
2) For November 20XX (peak month), the monthly overtime hours were 60 hours per month, the
average number of hours worked in a week for the 26 selected samples were 54 hours per week.
Maximum working hours per week were 54 hours (all 26 randomly selected samples).
3) For July 20XX (random month), the monthly overtime hours were 36 hours per month, the average
number of hours worked in a week for the 26 selected samples were 48.5 hours per week.
Maximum working hours per week were 50 hours (all 26 randomly selected samples).
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Employee interview
2. Management interview
3. Local and national laws
4. Facility policy on working hours
5. Payroll records from April 20XX to March 20XX
6. Employees contracts
7. Attendance records from XX-April-20XX to XX-May-20XX (audit day) were reviewed.
8. Leave Records
9. Resignation records
10. Production records, Inspection records
11. Comprehensive calculating working hours permit.
Non–compliance:
Observation:
Comments:
Not applicable
C: Are Yes If NO, please give details including % and which type
standard/contracted No of workers do NOT have standard hours defined in
working hours defined contracts/employment agreements.
in all Details
contracts/employme
nt agreements?
NA
F: Are workers Please select all applicable: Is this allowed by local law?
provided with at least 1 in 7 days Yes
1 day off in every 7- 2 in 14 days No
day-period, or 2 in 14- No
day-period (where If ‘No’, please explain:
the law allows)?
Maximum number of days worked without a day off (in sample):
6 days
I: Actual overtime Highest OT hours: 2 hours /day in March 20XX (current month)
hours worked in 2 hours /day in November 20XX (peak month)
sample (State per 2 hours /day in July 20XX (random month)
day/week/month)
14 hours /week in March 20XX (current month)
14 hours /week in November 20XX (peak month)
10 hours /week in July 20XX (random month)
K: Approximate __90__%
percentage of total
workers on highest
overtime hours
Overtime Premiums
M: Are the correct Yes Please give details of normal day overtime premium
legal overtime No as a % of standard wages:
premiums paid? N/A – there is no legal 150%, 200% of normal rate were paid by facility for
requirement to OT premium employees’ overtime working in normal working days
and weekends respectively.
N/A
ETI
7.1 There is no discrimination in hiring, compensation, access to training, promotion, termination or
retirement based on race, caste, national origin, religion, age, disability, gender, marital status, sexual
orientation, union membership or political affiliation.
Current systems:
1. As informed by interviewed employees, most employees spoke highly of the facility owner.
2. No employee was required to do the examination of the hepatitis B virus and HIV.
3. Anti-discrimination procedure on hiring, compensation, promotion and access to training was available
for review during the audit.
4. Gender divisions did not exist in the facility; both female and male employees were distributed in all
types of work.
5. There was an internal grievance process, all sampled employees were aware of the grievance channels
in case they encountered any discrimination cases.
6. There was no evidence of sexual harassment.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. The hiring and termination procedure, leave application records and employee handbook.
2. Payrolls
3. Attendance records
4. Termination records
5. Training records
Non–compliance:
Observation:
ETI
8.1 To every extent possible work performed must be on the basis of recognised employment relationship
established through national law and practice.
8.2 Obligations to employees under labour or social security laws and regulations arising from the regular
employment relationship shall not be avoided through the use of labour–only contracting, sub–contracting,
or home–working arrangements, or through apprenticeship schemes where there is no real intent to impart
skills or provide regular employment, nor shall any such obligations be avoided through the excessive use of
fixed–term contracts of employment.
Current systems:
All employees were recruited by the facility directly. No labour agency was used to hire employees. No
temporary employee, apprenticeship schemes or home employee was identified by the auditor. No
subcontractor was used.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. The hiring and termination practices
2. Personal files
3. Payroll records were provided for review.
Observation:
Comments:
Not applicable
Responsible Recruitment
All Workers
Migrant Workers:
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity in a
country of which they are not a national and where they do not intend to remain permanently or has purposely
migrated on a temporary basis to another in-country region to seek and engage in a remunerated activity
A: Type of work undertaken by migrant All types of work in the facility include migrant employees.
workers:
B: Migrant worker recruitment Total number of (in country recruitment agencies) used: N/A
Total number of (outside of local country) recruitment agencies
used: N/A
Yes
D: Are Any migrant workers in skilled, No
technical, or management roles
If Yes number and example of roles
Migrant Workers (this should include all There were 8 migrant employees who were working in skilled and
migrant workers including permanent management roles such as production department supervisor.
workers, temporary and/or seasonal
workers)
Recruitment Fees:
A: Are there any fees Yes
No
A: Number of agencies used N/A. There was no agency employee in the facility.
(average): And names if available: N/A
Details: N/A
Contractors:
Note: contractors in this context are generally individuals who supply several workers to a site. Usually the contractors
are paid by the site and the wages of the workers are paid by the contractor. Common terms include, gang bosses,
labor provider,
Yes
A: Any contractors on site? No
Please describe finding: If Y, how many contractors are present
Yes
C: Do all contractor workers understand No
their terms of employment? N/A
Please describe finding: N/A
8A.1 There should be no sub–contracting unless previously agreed with the main client.
8A.2 Systems and processes should be in place to manage sub–contracting, homeworking and external
processing.
Note to auditor on homeworking:
Report on whether it is direct or via agents. How many workers, relationship with site and what control
systems are in place.
Note to auditor on subcontracting : auditor should use this section for subcontractors of part made or wholly
made finished goods, this section should not be used for raw material manufacturers unless instructed
otherwise by customers
Current systems:
1. A site tour showed that all production processes were present in the facility
2. No sub-contractor or homeworking was used by the facility.
3. The facility had set up policy in place to manage sub–contracting, homeworking and external
processing.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Site tour (Calculation on total production and estimated capacity)
2. Materials in/out records
3. Management interview
4. Employee interview
Observation:
Comments:
Not applicable
C: Number of sub– 0
contractors/agents used
E: What checks are in place to N/A. No sub-contractor was used in the facility.
ensure no child labour is being
used and work is safe?
ETI
9.1 Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse
or other forms of intimidation shall be prohibited.
Additional elements:
9.2 companies should provide access to a confidential grievance mechanism for all workers
B: If Yes, are workers aware of these All employees were trained on the facility confidential
channels and have access? Please give grievance mechanism.
details.
C: If yes, what type of mechanism is used Suggestion box and employees also could speak to their
e.g. hotline, whistle blowing mechanism, supervisors directly.
comment box etc. Please give details.
Workers
D: Is there a grievance mechanism is Communities
place for: Suppliers
Other
Yes
I: If yes, are workers aware of these the No
disciplinary procedure If no please give details
N/A
Yes
J: Does the disciplinary procedure allow No
for deductions from wages (fines) for If Yes please give details N/A
disciplinary purposes (see wages section)
Current systems:
1. The facility established anti-harsh or inhumane treatment policy. The policy stated that physical abuse
or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms
of intimidation shall be prohibited.
2. The facility established a disciplinary procedure for employees’ misbehaviour which included oral
warning, written warning and finally termination.
3. The anti-harsh or inhumane treatment policy and disciplinary procedure were communicated to the
employees through regular trainings.
4. Employee interview confirmed that employees were aware of anti-harsh or inhumane treatment policy
and disciplinary procedure.
5. There is an internal process for grievance, where employees can report any grievances (harassment,
bullying, discrimination etc.) and any received complaint will be handled by management.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. The anti-harsh or inhumane treatment policy and disciplinary procedure
2. Training records regarding anti-harsh or inhumane treatment policy and disciplinary procedure
3. Internal grievance procedure
4. Facility tour
5. Management interview and employee interview
Non–compliance:
Comments:
Not applicable
Additional Elements
10A.1 Only workers with a legal right to work shall be employed or used by the supplier.
10A.2 All workers, including employment agency staff, must be validated by the supplier for their legal right
to work by reviewing original documentation.
Current systems:
1. Per document review, facility management representation and employee interview, all employees in
the facility were XXX, around 98% employees were migrant employees who came from other provinces
and 2% were local employees.
2. All employees had the proper legal rights to work in this region. The youngest age is 18 years old. All of
them were recruited directly by the facility and no agency was involved in facility’s recruitment
processes.
3. No agency staff or foreign employee was used by the facility.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Hiring procedure
2. Personnel files
3. Employee handbook
Non–compliance:
Comments:
Not applicable
Note for auditors and readers. This environment section is intended to take not more than 0.25 auditor days.
It is an assessment only and the main requirement is to establish whether a site is meeting applicable
environmental laws and/or has any certifications or environmental management systems in place. Following
this assessment the client/supplier may decide a full environmental audit is required (see also best practice
guidance/environment and guidance for auditor)
Current systems:
1. Environmental Impact Assessment (EIA)report, EIA approval, environmental projection acceptance
check report for the completed construction project and water discharge permit were provided for
review during the audit
2. No evidence showed that the facility had completed the appropriate section of the SAQ, no SAQ was
provided for review during audit.
3. The facility established the power use statistical system and provided its monitoring records of energy
consumption.
4. The facility provided its ODS (Ozone Depleting Substances) inventory for review.
5. The facility established the environment policy or declare, and approval for above policy or declare
from the management was available.
6. The facility provided its GHG emissions inventory (direct and indirect/related to energy consumption) for
review and did not calculate the emission quantity of GHG.
7. Mr. X/Vice General Manager was in charge of environmental issues.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. On site observation
2. Management interview
3. Employee interview
4. Environmental management manual
5. Energy use monitor records
Non–compliance:
2. Description of non–compliance:
NC against ETI/Additional Elements NC against Local 2. Management
NC against customer code: interview, document
review, employee
It was noted that no environmental legal register in place and regularly interview and on site
updated, also no cycle, ways to update the environmental legal. observation.
10B4.8 Businesses shall have available for review any environmental certifications
or any environmental management systems documentation
Observation:
A: Responsible for Environmental issues (Name and Mr. X/Vice General Manager
Position):
Yes No
B: Has the site conducted a risk assessment on the Details: The facility had conducted an internal risk
environmental impact of the site, including assessment on environmental impact of the site, and
implementation of controls to reduce identified risks had taken same action for reduce the identified
risks.
Usage/Discharge analysis
Total hazardous waste Produced: Not provided by the Not provided by the
(please state units) facility facility
10C.8 Businesses should communicate their Business Ethics policy, covering bribery, corruption, or any type
of fraudulent Business Practice to all appropriate parties, including its own suppliers. .
10C.9 Has the site recently been subject to (or pending) any fines/prosecutions for non-compliance to
Business Ethics regulations. If so is there evidence that sustainable corrective actions have been
implemented
Note for auditors and readers. This Business Ethics section is intended to take not more than 0.25 auditor
days. It is an assessment not an audit.
Current systems:
1. The facility established the formal Business Ethics policy and procedure.
2. The facility had arranged training about conflict of interest process (including declaration of conflict of
interest) for management staff and employees.
3. The facility established policy which prohibits offering or accepting bribes, kickbacks or inappropriate
gifts or entertainment, and the facility established the formal procedure that ensures gifts to or from
suppliers and customers was not excessive in cost and frequency included a regularly monitoring of its
business. Relevant training had been provided to for management, supervisors and employees before.
4. The facility established procedure to ensure records were not falsified and accurate and has not
established procedures to prevent and investigate misrepresentation by employees, managers and
their agents.
5. The facility had established Intellectual Property Management Procedure, but the facility did not sign
any non-disclosure agreement (separate or part of employment contract) for employees and
employee, furthermore, the training about intellectual property and business information loss or
unauthorized disclosure had not been arranged before.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
1. Management interview
2. Document review
3. Employee interview
Non–compliance:
In accordance with 10C.7 Suppliers should ensure that the staff whose job roles
carry a higher level of risk in the area of ethical Business Practice e.g. sales,
purchasing, logistics are trained on what action to take in the event of an issue
arising in their area.
Observation
Comments:
Not applicable
Internal Policy
A: Does the facility have a Business Ethics Policy for third parties including suppliers
Policy and is the policy communicated and
applied internally, externally or both, as Please give details: The factory established a Business
appropriate? Ethics Policy and the policy is communicated and applied
internally and externally.
B: Does the site give training to relevant Yes, the factory had given training to relevant personnel
personnel (e.g. sales and logistics) on (e.g. sales and logistics) on business ethics issues on XX-
business ethics issues September-20XX.
Yes
C: Is the policy updated on a regular (as No
needed) basis?
Please give details: Based on document review and
management interview, no evidence showed that the
policy was updated regularly.
Yes
D: Does the site require third parties No
including suppliers to complete their own
business ethics training Please give details: Based on document review and
management interview, no evidence showed the site
required third parties including suppliers to complete their
own business ethics training.
Other findings
Nil
Community Benefits
(Please list below any specific community benefits that the site management stated that they were involved in, for
example, HIV programme, education, sports facilities)
Nil
NOTE: The provisions of the ETI base Code Instruction to Audit Company: fill in the relevant
constitute minimum and not maximum standards, clauses from the Customer Supplier Code - where
and this code should not be used to prevent applicable.
companies from exceeding these standards.
Companies applying the ETI Base Code are
expected to comply with national and other
applicable law and, where the provisions of law
and the ETI Base Code address the same subject,
to apply that provision which affords the greater
protection.
0.A. Universal Rights covering UNGP 0.A. Universal Rights covering UNGP
0.B. Management Systems & Code Implementation 0.B. Management Systems & Code Implementation
ETI 2. Freedom of association and the right to ETI 2. Freedom of association and the right to
collective bargaining are respected collective bargaining are respected
ETI 3. Working conditions are safe and hygienic ETI 3. Working conditions are safe and hygienic
ETI 4. Child labour shall not be used ETI 4. Child labour shall not be used
ETI 5. Living wages are paid ETI 5. Living wages are paid
ETI 6. Working Hours are not excessive ETI 6. Working Hours are not excessive
ETI 9. No harsh or inhumane treatment is allowed ETI 9. No harsh or inhumane treatment is allowed
Additional Elements
10A.1 Only workers with a legal right to work shall
be employed or used by the supplier.
10A.2 All workers, including employment agency
staff, must be validated by the supplier for their
legal right to work by reviewing original
documentation.
Machine operation instructions Ladders on injection moulding Emergency lighting and exit sign,
were posted machines were installed with fire alarm
handrails
Fire extinguishers and fire hydrant Inspection records of fire hydrant Inspection records of fire
extinguishers
Hazardous storage First aid kits Inspection records of first aid kits
Bathroom and toilet in bedroom Exit sign and emergency light in Fire alarm and first aid kits in
dormitory dormitory
Waste water monitor report Noise monitor report Air emission monitor report
Waste water discharge permit Travelling crane inspection Forklift inspection records
records
Management employee training Health and safety training records Employees were trained on social
records compliance procedures
Internal audit records Corrective action records for Management review records
internal audit
Health and safety committee Fire drill records Fire drill records
meeting records
Hazardous waste transfer GHG list and monitor records Energy monitor records
records
Photos of non-conformities:
Nil Nil
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