Harvard Business Writing in Business Exam

1. The author of a long business document like True 18. Revising is one of the four parts or True
a report has to put limits on the amount of stages of the writing process.
detail.
19. Select the best definition of tone in Tone is the writer's
2. Because reading is linear, writing needs a True writing. attitude toward the
linear structure. audience and the
3. Character is a resource for creating subject as conveyed
True
persuasion. through a message.
20. Select the phrase that best Find the action.
4. Direct writing means writing that tells the True completes this sentence:
audience what the writer thinks.
The first step of Writing for Action
5. Editing and Correcting is one of the four True Style is...
parts or stages of the writing process.
21. Select the phrase that best but isn't necessarily
6. Emotions are too unpredictable to use for completes this sentence:
False ready for the
persuading a business audience. The goal of drafting is to write a first audience.
7. The following topic implies an informative draft that expresses your thinking,
False
purpose: 22. Select the word that best completes
The advantages of doing job-related Thought
this sentence:
academic work Action plans are critical to
8. The following topic implies an informative organizations because they
True
purpose: translate ________ into action.
The terms of a company's tuition support for 23. Select the word that best completes
employees doing academic work related to Act
this sentence:
their jobs. The purpose of persuasive writing is
9. The goal of the editing part of the writing to motivate an audience to think,
True feel, or ______ in the way the
process is to make the sentences easy to
read. communicator intends.

10. The goals of an action plan summarize the 24. Select the word that best describes
True Cautious
major outcomes of the plan. the tone of this sentence:
We have enjoyed many successes
11. In business, persuasion typically involves
False over the last few quarters;
one or two communications.
nevertheless, we must remember
12. It is usually not necessary to divide an that success is never guaranteed
action plan into short-term and long-term False
and can evaporate quickly.
steps.
25. The term "digital disinhibition" means
13. Narrative can be an effective organizer of the tendency of people using digital True
informative communication. True
media to say things they would
14. The opening of an informative never say if the recipient were
communication has three functions. Two of Connecting physically present.
them are telling the audience the the
26. Ultra short form communication
information that will be delivered and why information cannot be used for persuasion. False
they need to know it. What is the third? to the
audience's 27. Using the passive voice in business
writing is never justified. False
existing
knowledge 28. What is the objective of an action
15. Order of importance can be an effective
plan based on a diagnosis? Capitalize on
organizer of informative communication. True
positives, eliminate
16. Reason is a resource for creating or reduce negatives
persuasion. True Distribute
17. Recipients of ultra-short form messages information
Assign responsibility
such as texts don't care about sentence False
construction, punctuation, or spelling. Fix a problem
29. Which correctly states the Comprehensive 38. Which two are ways of generating ideas for a II
tradeoff of long business coverage of a topic written message. and
documents? versus audience I. Taking notes III
reluctance to read II. Asking questions
III. Making an outline
30. Which of the following is not one Don't be concerned
IV. Asking an expert what you should write
of the six steps stated in "The about spelling or
V. Reading a book about writing
Guidelines for Writing Successful punctuation.
Emails"? 39. Writers in business have to be prepared to receive True
Which of these items is not a unanticipated information and adapt their persuasion
31. Assertive
quality of good business writing? messages as necessary.

32. Which one of the following is not 40. You can use the same audience analysis questions True
Interesting facts even if for informative and persuasive writing.
a means of engaging the readers not closely related to
of a long document? the topic
33. Which one of the following is not Argument
an essential element of an action
plan?
34. Which one of the following items
The identity of the
is not useful for analyzing the
audience
audience of an informative
Any barriers to
communication?
communication
The audience's
knowledge of the topic
The audience's attitude
toward the topic
The communicator's
attitude toward the
audience
The communicator's
previous experience
with the topic
35. Which one of the following items
All are frequently used
is seldom used for persuading
(Emotion, Character,
business audiences?
Argument, Qualitative
evidence)
36. Which practice is most important
to clear writing? Using logical sentence
structure
37. Which two are benefits of
understanding your writing I and V
process?
I. Improves the reliability of your
writing process
II. Allows you to write a message
faster
III. Makes you slow down and
think
IV. Increases your attention to
detail
V. Increases your writing
efficiency