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Updating the Stetler Model of Research Utilization

to Facilitate Evidence-Based Practice


Cheryl B. Stetler, PhD, RN, FAAN

The evidence-based practice movement raises ques- instruments. Use of research-as-a-process refers to use of indi-
tions about the continuing viability of research utiliza- vidual components of the research method for the purpose of
tion models. This manuscript describes the updated, routine problem-solving rather than for the conduct of
practitioner-oriented Stetler Model. First developed in research. Both research products and research-as-a-process
1976 with Marram, it was refined in 1994 with
come into play in the Stetler Model of RU, but the model’s
conceptual underpinnings and a set of assumptions.
The model has been further refined on the basis of a
primary focus is use of research findings.
related utilization-focused integrative review meth-
odology, targeted evidence concepts, and continuing Evidence-Based Practice
experience through use of the model with clinical Neither evidence nor EPB is uniformly defined. Although many
nurse specialists. The revised model continues to of the emerging nursing-related models for EBP build on prac-
focus on a series of judgmental activities about the titioner-oriented definitions from medicine,10,11 their focus is
appropriateness, desirability, feasibility, and manner usually creation of formal change within an organizational
of using research findings in an individual’s or setting for groups of nurses and/or interdisciplinary groups.12,13
group’s practice. Nursing at Baystate Medical Center14 developed an EBP
model that de-emphasizes practice based on tradition and

T he concept of research utilization (RU) emerged in nursing


in the early 1970s.1-3 Since that time, several RU models
have been incorporated into basic research texts,4,5 and appli-
instead stresses use of research findings as well as other sources
of credible information or data. Other sources include reliable,
verifiable data from quality improvement, operational, or eval-
cation of such models have been published in nursing jour- uation projects; consensus of national or local experts; and
nals.6 In the 1990s a “new” concept, evidence-based practice affirmed clinical experience. Stetler15 has clarified this EBP
(EBP),7 appeared. Its emergence raises questions about the model by further differentiating external and internal
relationship of RU and EBP. Also, with publication of models evidence. External evidence refers primarily to research findings
for evidence-based nursing, the status and relevancy of tradi- but also includes consensus of national experts. Internal
tional RU models need to be addressed. evidence refers to the aforementioned “other sources of credible
A frequently cited RU model is the Stetler/Marram Model.1 information or data.” The credibility of the latter data is
Now referred to as the Stetler Model, on the basis of a 1994 enhanced through use of research-as-a-process.
refinement,8 this model reflects a practitioner-oriented approach, Although the terminology of evidence was adopted,14 this
that has been updated within the context of EBP. This article nursing department’s goal was to enhance use of research—
outlines model refinements, including an expanded set of assump- both as a product and as a process. The Stetler Model8 and the
tions, and affirms its core as a critical-thinking process, whether Stetler approach to use of research-as-a-process16 provided
used by an individual or by individuals operating within a group. conceptual underpinnings for this EBP model. Use of evidence
to create formal change for groups of practitioners thus was
BACKGROUND seen as important but so, too, was use by individual nurses as
RU is the process of transforming research knowledge into part of critical thinking and reflective practice.17
practice. There are 2 types of research knowledge, specifically,
knowledge regarding the products of research and knowledge Relationship of Research Utilization and
regarding the process of research. In turn, there are 2 types of Evidence-Based Practice
RU, specifically, use of research as a set of products and use of The relationship of EBP and RU is somewhat murky in the
research as a set of processes.9 Use of research products refers literature, especially since nursing’s long-term efforts with RU
to use of research findings, including validated measuring are apparently unknown to the medical profession, which is
leading the EBP movement. The 2 concepts are not the same,
Cheryl B. Stetler is a consultant of evidence-based practice, Amherst,
but their integration, as occurred at Baystate Medical Center,
Massachusetts. provides an enhanced approach to the overall application of
research in the service setting. Figure 115 illustrates this rela-
Nurs Outlook 2001;49:272-9.
Copyright © 2001 by Mosby, Inc. tionship, with RU providing the requisite preparatory steps for
0029-6554/2001/$35.00 + 0 35/1/120517 research-related actions that, when implemented and
doi:10.1067/mno.2001.120517 sustained, result in EBP. In addition, both EBP as defined

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

Figure 1. From research to outcomes with EBP.

earlier14 and the Stetler RU model are grounded in critical needed resources and, if applicable, the cooperation, support,
thinking. They both are “mindsets” for professional practice or readiness of stakeholders. Finally, both versions of the
and are enhanced by a culture of clinical scholarship.17 model1,8 contained the term “evidence,” and the 1994 model
used concepts currently identified with EBP, eg, strength of
The 2 concepts are not the same, findings and a systematic review.
but their integration, as occurred The updated model retains the elements just described but
at Baystate Medical Center, now highlights, as detailed later, the synthesis process and
provides an enhanced approach to additional concepts of evidence. Other changes in the model
the overall application of research include increased specification of the preparatory phase,
increased attention to the application and evaluation processes
in the service setting.
at a group level, and refinement of assumptions on the basis of
concepts of evidence and variations in practice. Most refine-
ments to the model are the result of the following:
EVOLUTION OF THE STETLER MODEL
1. The author’s development, with clinical nurse specialists
Unlike other models, the Stetler Model1,8 was developed as a and other nursing leadership at Baystate, of an in-depth
prescriptive approach that, again, emphasizes the key role of method for utilization-focused integrative reviews.18
critical thinking in RU. Specifically, this model formulated a 2. Experience with an alternative model of evaluation19 for
series of critical-thinking and decision-making steps designed cases in which use is at a group or organizational level.
to facilitate safe and effective use of research findings. 3. Continuing model experience through use with clinical
The 1994 version was based on research on the concept of nurse specialists.18,20,21
RU and outlined a set of underlying assumptions that clarified 4. Literature on EBP relative to both individual clinicians and
the complex and varied nature of RU. It also included a set of planned organizational change.22,23
applicability criteria that are used to determine the desirability
and feasibility of applying a validated study or studies to an Other changes in the model include
identified issue or catalyst. These criteria are substantiating increased specification of the
evidence; current practice, which relates in part to the extent of preparatory phase, increased atten-
the need or desire to change; fit, of the substantiated findings tion to the application and evalua-
for the targeted user(s) and related setting; and feasibility, of tion processes at a group level, and
implementing the substantiated findings. Feasibility involves, refinement of assumptions on the
first and foremost, assessment of the degree of risk, as basis of concepts of evidence and
compared to the expected benefit of research-based change. variations in practice.
Feasibility also includes determination of the availability of

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

Table 1. Assumptions of the practitioner-oriented Stetler Model of RU

Assumptions Comments
1. The formal organization may or may not be Use of research findings can occur informally and routinely at the level of an
involved in an individual’s utilization of research. individual clinician, manager, educator, or other specialist when that individual has
relevant competencies and continuously updates his or her knowledge base. Use by
individuals can also be directed by the organization through research-based policies,
procedures, and additional prescriptive documents or facilitated by organizational
education, use of experts, or other strategies.
2. Utilization may be instrumental, conceptual Use of research findings may be direct and observable or indirect and difficult to
and/or symbolic. identify. Use can change one’s way of thinking or influence a direct, observable plan
of action. It also can, appropriately or inappropriately, be used to persuade others to
shift their thinking and behavior.
3. Other types of evidence and/or nonresearch-related Theoretical, experiential, and other forms of information are more likely to be used to
information are likely to be combined with supplement research findings than they are to be ignored. Some of this information
research findings to facilitate decision-making may take the form of alternative sources of evidence, eg, consensus of national
or problem-solving. experts (external evidence) or local program data and local consensus per affirmed
experience14,15 (internal evidence).
4. Internal and external factors can influence an RU is influenced not only by scientific criteria but also by
individual’s or group’s view and use of evidence. characteristics of the individual user(s) and the related environment—both local and
external to the setting.
5. Research and evaluation provide us with probabilistic Findings from research, as well as results from local evaluations, are often expressed in
information, not absolutes. terms of means, standard deviations, or other inferential statistics. Also, at times
research explains only “some of the variance.” Such data do not provide
unconditional direction for application to all patients* in all situations. Targeted
individuals’ preferences, needs, disease experience, or biologic or cultural status may
require reasoned variation from a generally applicable finding.
6. Lack of knowledge and skills pertaining to research Given the complex nature of RU and the often complex nature of practice, the
utilization and EBP can inhibit appropriate and following are essential to effective and safe utilization: knowledge of basic concepts
effective use. of research; RU knowledge and skills, including use of prescriptive models and
utilization-focused appraisal/synthesis; EBP knowledge and skills, including use of
EBP models and tables of evidence; knowledge and interpretive skills regarding
inferential statistics and the applicability of findings at the individual level, including
appropriate vs inappropriate variation; knowledge of the substantive area under
consideration; and critical-thinking skills.
*Other individuals may be the target of application, such as staff nurses, managers, students, families, administrators, etc.

ASSUMPTIONS AND CONCEPTUAL BASE evidence, of the original statement that “experiential and
The refined set of assumptions underlying the 2001 version is theoretical information are more likely to be combined with
presented in Table 1. As before, a core assumption is that RU research information than they are to be ignored.”8 Available
is not operationalized only in the form of organizational poli- research often does not completely answer relevant ques-
cies, procedures, or protocols. Rather, research on knowledge tions. Thus, research-related decisions may be made on the
utilization and case examples provide evidence of informal use basis of a compilation of evidence, including consensus, as
by individual clinicians and managers.8,24 well as other information, such as a conceptual framework.
Although noted in the 1994 narrative, the fact that use can • Assumption No. 4 (see Table 1) converts the 1994 version’s
take different forms, often in terms of cognitive changes or narrative discussion of environmental inputs and internal
enlightenment,8,24 has now been listed as an assumption. throughputs8 into an added assumption, ie, that factors
Estabrooks25 recently affirmed this multiple use of research external to available science can influence utilization deci-
findings among a nursing population. sions. Such factors include an individual’s knowledge, atti-
tudes, and adopter style,23,26 as well as environmental and
organizational characteristics.23 A related factor is that
RU [research utilization] is the research findings are interpreted, and such interpretations are
process of transforming research not free from the “documented ... wide range of weaknesses
knowledge into practice. and flaws in unaided human thought processes.”27 This is
true whether the user is an individual, group, or organization.
The next assumption in Table 1, regarding probabilistic
Two other key assumptions relate to the observation that RU information, relates to the necessity of determining the applic-
is not an activity that necessarily results in the use purely of ability of generalized findings or related recommendations to
research findings or even in commonly perceived research results: an individual patient, staff member, or other target of use. As
• Assumption No. 3 is a refinement, per the language of noted in the 1994 version, “Specific intervention characteris-

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

Figure 2. 1994 Stetler Model.

tics are most often not viewed as determining outcomes but rather than 1. The first is the traditional graphic, which now
rather as affecting the probability of specific effects.”28 Two contains 5 rather than 6 phases. The new section contains, per
refinements to this assumption are as follows: phase, clarifying information and options, parts of which come
• The concept of appropriate, versus inappropriate, variation from the 1994 phase IV and narrative. Once again, individuals
is introduced. Not all variation in practice from a general or individuals operating as a group can use the model, and all
research finding is inappropriate; rather, it can indicate phases apply to both sets of users. However, specific content
reasoned individualization. Appropriate variation is made within some phases, especially phase IV, now provides alterna-
on the basis of pragmatic reporting by the researcher and tives clearly applicable to planned organizational use. There also
skillful reading by the potential user of exclusion criteria are certain decisions that are now iteratively made as the user
and data regarding standard deviations, confidence inter- moves through the model. For example, although highlighted in
vals, or reports of outliers or clinically significant phase III, the concept of fit is addressed more clearly on multiple
subgroups. Appropriate variation also is made on the basis occasions.
of the application of findings and related qualifiers18,29 by
an RU-competent practitioner who understands the need Phase I Refinements
to assess a target’s preferences,30 issues of risk versus benefit, Initiating RU should be a “conscious, critical thinking
and other relevant conditions.8 The bottom line of RU, process.”8 The preparatory phase, therefore, is more specific
given this assumption, is the application of findings to indi- about the need for clarity of purpose and potential significance
vidual patients, staff members, or other targets through a of internal or external factors. It reminds the user to consider,
critical-thinking process. Without such thinking, applica- upfront, the following:
tion of research can become a mechanistic, unthinking task • External, environmental factors that can influence potential
that sometimes leads to inappropriate practice. application, eg, politics, an imposed deadline, or the prior-
• The term “evaluation” is included in the probabilistic infor- itized goals of the organization.
mation assumption to remind users that internal data, eg, • Internal, personal factors that can diminish objectivity, eg,
from an RU pilot, usually are derived on the basis of a personal beliefs or the intuitive appeal of new interventions.
sample of targeted individuals or units and must be treated The model now directs users to be conscious of the types of
with the same caution as research findings. research18 to be sought and selected for review. For example,
The final assumption, as with the 1994 version, states the users need to consider whether a specific type of catalyst or
requirement that users of the model have a certain level of specific stakeholders demand use of only experimental research.
competency15 or the support of individuals with such compe- More likely, for a nursing-related problem, a mix of research
tencies. Competencies directly relevant to EBP have been added. will provide valuable insights, at times along with other types of
information such as consensus guidelines. In any case, users
MODEL REFINEMENTS should clearly differentiate the sources of relevant information
The 1994 model is provided in Figure 2 for comparison. identified in a literature search and select appropriately.
Those unfamiliar with that version8 may find a review helpful
because all relevant conceptual details and related examples are Phase II Refinements
not repeated in this article. The focus of this phase continues to be a utilization-focused
The refined visual mode (Figures 3A and 3B) has 2 sections versus traditional research critique of each source of evidence.

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

Figure 3A. Stetler Model, Part I: Steps of research utilization to facilitate EBP.

In a utilization review, as Brown31 notes, “unlike critiques you with substantiation and supplants the integrative utilization
may have done in the past, when seeking research-based review process initiated in 19948 through reference to the
answers for clinical questions it is the findings that are newer, more developed method.18 The 4 comparative applica-
appraised not the study per se.” bility criteria still form the core of this phase. However, the
A major revision to this phase is use of a set of utilization- synthesis process now is highlighted because it is often a black
focused review tables, available in a companion publication.18 box, with critical conceptual processes unspoken and integra-
Specifically, reference is made to both a methodologic factor tive interpretations at times seemingly ungrounded.
table and a utilization factor table, each with a related set of It is still possible that experts with a specialized, evolving
detailed instructions.18 These instructions deal with proba- knowledge base can use a single study, but the likelihood is
bilistic meanings and the need to “reflect studied relationships or that multiple studies will be reviewed and their findings
variables in terms that could pragmatically be used in daily activ- synthesized. The model also suggests that users seek already
ities.”8 This includes the need to specify caveats or qualifiers for published systematic reviews. These too must be critiqued18
application. The methodologic factor table makes reference to and supplemented with more recent, additional research.
strength of findings8 and uses the EBP contribution of strength The detailed tables noted in phase II enable users to iden-
of evidence tables.14 The utilization factor table integrates the tify, organize, and thence integrate information readily across
original “statement of findings”8 concept for individual studies. multiple studies. Integration, or the “art” of synthesis, ie, the
Over time, advanced practice nurses can integrate table instruc- process of organizing, condensing, and deriving meaning from
tions into their critical-thinking processes. However, groups collated information, was noted in 1994 but now is more fully
should complete the review tables for each selected study to explored through the referenced integrated review article.18
enhance the decision process and to facilitate group member in- Part of the utilization decision is articulation of not only the
volvement and understanding of RU. conceptual but also the pragmatic meaning of synthesized find-
ings, in terms of what the research cumulatively tells us about
Phase III Refinements practice. This may be done mentally by an individual expert for
This phase combines the 1994 phases III and IV. It also inte- his or her own practice, or it can involve a team of individuals
grates the 1994 synthesis concept from phase V to better link making recommendations regarding the implications of

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

Figure 3B. Stetler Model, Part II: Additional, per phase details.

research for a change in practice. Their recommendations may and thereby use the findings immediately, and to consider use
transform synthesized findings into an action plan or general means the final decision to apply the findings is delayed until
policy statement21 and should include relevant qualifiers.21 additional information or internal evidence is obtained by the
Once users complete this synthesis of findings, the strength individual or group. A “consider use” decision is likely when,
of that accumulated evidence or derived meaning is explicitly for example, the change is significantly different from current
judged through reference to an evidence-related table of practice, significant risks are involved, and/or findings are of a
recommendations.18,21 The overall strength of the reviewed low strength.15 The outcome of the “consider use” decision,
evidence will be affected not only by the types and quality of after phase IV evaluation, would be to “not use,” “use,” or “use
available research, but also by the degree to which other, with modification.”
supplemental types of evidence, such as consensus and local,
affirmed experience,15 are considered. As in the 1994 model, Phase IV Refinements
well-substantiated evidence is a desired goal, but more limited The translation/application phase now focuses on the how-to’s
findings and supplemental sources of evidence may be inter- of implementation of the synthesized findings or recommen-
preted to meet an identified need. In either case, reviewers now dations, including cases in which planned change is required.
have a language to enable reflection, designation, and sharing It starts with confirmation of type, method, and level of use
of the explicit basis of RU decisions. (Figure 3B) and then requires review of the operational details
The overall nature of the utilization decision—to use, of application. For example, who should do what, when, and
consider use, or to not use—is still a gestalt process made on how? With some findings and expert individual users, little if
the basis of both the preponderance/strength of the evidence any translation is required. For example, the articulated find-
and the nature of the other applicability criteria. It is impor- ings may be concrete and easy to implement. On the other
tant to note the definitions of these utilization terms because hand, research may provide only some of the details required
they influence phase IV decision-making. To not use means a to create a guideline, detailed procedure, policy, or plan of
decision to reject the findings totally, to use means to accept action. As indicated in 1994, users may have to “fill in some of

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Updating the Stetler Model of Research Utilization to Facilitate Evidence-Based Practice Stetler

the blanks”8 with consensus, theoretical information, or expert evaluation process, during which internal evidence is identified,
judgment. In that case, some aspects of the resulting docu- collected, fed back to users, and used to enhance application of
ment or action may be research-based, whereas others are not. translated findings. Multiple refinements in the implementation
As a consequence, the model suggests designation of the actual plan or the translation products may be needed over time to
and differential levels of evidence within a set of actions, as obtain continuous, unit-to-unit improvement and ultimate
well as “a clear understanding of how far from the scientific achievement of the targeted organizational goal.
base the ... (user) ... is going or how much the findings are With either formal approach to RU evaluation, the model
being ‘adapted,’ rather than adopted.”8 now notes 2 types of evaluative information. First, formative
Another aspect of translation/application, when relevant, is data are needed to provide information on the integrity of the
development of plans for formal organizational change. Such innovation, ie, whether the findings are in fact being used as
plans should reflect RU in terms of evidence-based strategies intended. Then, summative data are needed to assess outcome
for dissemination of translated findings and facilitation of or goal achievement.15 RU-as-a-process provides direction to
behavioral change in targeted users.19,22,23,32 A component of these evaluative efforts. Lastly, formal evaluation requires
these formal change plans is evaluation, and thus the lines adherence to an organization’s standards for approval for such
between phases IV and V have become blurred. RU activity. Some organizations require only administrative
approval, whereas others might see any formal evaluation as an
Phase V Refinements issue for an Institutional Review Board.
As in the 1994 version, a contingency approach to evaluation is
provided, given the fact that use varies according to different SUMMARY
levels, types, and methods. An individual clinician still should Kim34 categorized the Stetler Model as an individual assimila-
evaluate his or her application of findings and, if considering tion model because of its individual practitioner focus. The
model now provides more explicit direction both for individ-
uals and for individuals operating within groups responsible for
The model now provides more RU/EBP. This direction, as before, is in the form of a series of
explicit direction both for indi- critical-thinking steps designed to buffer the potential barriers
viduals and for individuals oper- to objective, appropriate, and effective utilization of research
ating within groups responsible findings.
for RU/EBP. The 2001 version of the Stetler Model of RU describes its rela-
tionship to EBP. The term “evidence” was actually incorporated
into the model in 1976, and related concepts were described in
use, “obtain additional practical information (through) obser- 1994. Now, the term and concepts of evidence have been fully
vation/evaluation, consensus, (or) an action test.”8 However, in integrated, and the RU model can be said to facilitate EBP.
the revised model, planned change evaluation relevant to the
The enthusiasm and feedback of many clinical nurse specialists and other
“use” decision is differentiated from the evaluative implications nursing leaders made this revision possible. The editorial input of Kristina
of a formal “consider use” decision. The latter option requires a Engstrom was also invaluable. ■
pilot test of the findings’ application. Such “consideration” is
designed, as the Iowa model suggests, to enable testing of the
“feasibility of the change, monitoring the effects on a small REFERENCES
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