Professional Documents
Culture Documents
Procter &Gamble
Procter & Gamble Co. (P&G, NYSE: PG) is a Fortune 500 American multinational corporation
headquartered in Downtown Cincinnati, Ohio that manufactures a wide range of consumer
goods. It is 6th in Fortune's Most Admired Companies 2010 list. P&G is credited with many
business innovations including brand management and the soap opera.
Procter & Gamble is a leading member of the U.S. Global Leadership Coalition, a Washington
D.C.-based coalition of over 400 major companies and NGOs that advocates for a larger
International Affairs Budget, which funds American diplomatic and development efforts abroad.
Our Purpose
We will provide branded products and services of superior quality and value that improve the
lives of the world’s consumers, now and for generations to come. As a result, consumers will
reward us with leadership sales, profit and value creation, allowing our people, our
shareholders and the communities in which we live and work to prosper.
Our Values
1. Integrity
2. Leadership
We are all leaders in our area of responsibility, with a deep commitment to delivering
leadership results.
We have a clear vision of where we are going.
We focus our resources to achieve leadership objectives and strategies.
We develop the capability to deliver our strategies and eliminate organizational barriers.
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3. Ownership
We accept personal accountability to meet our business needs, improve our systems
and help others improve their effectiveness.
We all act like owners, treating the Company’s assets as our own and behaving with the
Company’s long-term success in mind.
5. Trust
We respect our P&G colleagues, customers and consumers, and treat them as we want
to be treated.
We have confidence in each other’s capabilities and intentions.
We believe that people work best when there is a foundation of trust.
Our Principles
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Company in Pakistan.
Established in 1837, The Procter & Gamble Company began as a small, family operated soap
and candle company in Cincinnati, Ohio, USA. Today, P&G markets almost 300 products to
more than five billion consumers in 140 countries, Pakistan being one of them.
History
Procter & Gamble started its operations in Pakistan in 1991 with the goal of becoming the finest
Global Local Consumer Goods Company operating in Pakistan.
Corporate Responsibility
P&G believes in working with and within local communities to respond to their social needs and
Help them develop their strengths. P&G Pakistan has initiated and runs several programs.
P&G Background
Welcome to the P&G Pakistan site - P&G Pakistan is a subsidiary of the Procter and Gamble
Corporation, the leading consumer goods company with a mission to improve the lives of
Consumers wherever it operates.
P&G is an international Company reaching out to almost the entire world population with more
than 250 brands in 130 countries. Many of these world brands (Ariel, Tide, Pert Plus, and
Pantene pro-V, Head & Shoulders, Pampers and Always) have become famous household
names and are found in almost every home.
Headquartered in Cincinnati-Ohio in the USA, P&G has local operations across the globe in
more than 80 different countries, including numerous manufacturing sites and 18 R&D-
technical centers. P&G is an internationally owned company with publicly traded shares,
currently owned by over one million shareholders from around the globe.
P&G employs over 100,000 people from all over the world, spread evenly between 1-USA, 2-
Europe/Middle East and Africa and 3-Latin America/Asia. P&G hires and respects individuals
regardless of race, color, religion, gender, age, national origin, citizenship or disability, and
actively promotes diversity within its organization as well as in its business operations.
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Fundamentals to Win
P&G's goal is simple - "to create the most successful global brands in every category
Everywhere we compete. And we have the strength to do it"
Today P&G has more leading brands than any other consumer good company in the world. It
has strong relationships with its retail customers around the world. And innovative people
continue to set industry standard.
We are committed to providing products of consistently excellent quality and standards — products that
have a positive effect on the lives of the world's consumers. As we continue to succeed in this aim, we
can keep growing as a marketing community
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SAFEGUARD
Safeguard, launched in 1995 by Procter & Gamble has set new standards for defining "health
& hygiene" in Pakistan. It is an anti- bacterial soap that provides germ protection for twice as
long as ordinary soaps making it the doctors' number 1 recommended choice throughout the
world. In addition to germ protection, it also caters to various other needs such as beauty care
and protection against sweat odor. Safeguard® is the No. 1 antibacterial soap worldwide; it is
the only bar soap registered with the FDA. Safeguard is designed to provide excellent germ
protection for the whole family.
Based on clinical testing, Safeguard provides both effective germ removal and deodorant
protection. Effectively removes germs, yet is mild enough for the whole family, and also
provides deodorant protection. Safeguard is manufactured by Procter & Gamble (P&G). In
Pakistan its manufacturing plant is located at Hub,Balochistan.
Ingredients/Chemical name
1. Active ingredient
Triclosan
2. Inactive ingredients
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Water
Sodium lauryl sulfate
Sodium laurate sulfate
Glycloe distearate
Lauramide DEA
Sodium sulfate
Fragrance
Citric acid
Hydantion
Tetra sodium EDTA
FC&D red #4
FD&C yellow#5
Product Type
Consumer product
Safeguard is the fast moving consumer product.
Convenience good
It is an essential good vis-à-vis it’s target audience, which is all household(primarily children)
who can afford buying soap and who wants to fulfill an everyday need(primarily bathing) that
provides them and their family with a100% anti bacterial solution – complete protection of all
germs/bacteria and cleanliness from dirt.
Brand Slogan
Levels of Product
Products are designed on three levels, which are core product, actual product and augmented
Product.
Core product
It can be defined as the core problem solving benefits or services that consumers seek. Our core
Product is an anti-bacterial soap.
Actual Product
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Core product is turned into actual product by developing product features such as design,
quality level, brand name, and packaging. Safeguard is our actual product, which is a high
quality anti- bacterial soap.
Augmented Product
Augmented product is built around core and actual product by providing additional services and
benefits to consumers. Safeguard is providing additional benefits by offering Safeguard Lemon,
Safeguard Menthol, and Safeguard Aloe Vera.
Safeguard Family
Pure White Pure White is the flagship offering of Safeguard signifying the core benefit
of superior germ protection
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Honey Makes your skin soft.
Place
Place is a marketing term that includes company activities that make the product available to
Target consumer. P&G partners with a large body of independently owned dealership that sells
the company’s many different products. P&G selects its dealers carefully and supports them
strongly. IBL (that is the sole dealer of P&G products in Pakistan) keep an inventory of
companies products demonstrate them to potential buyers, negotiate prices, and close sales
and serves consumers to delight them repeatedly.
Consumer can get it from any Departmental store, super store, Journal store, Utility stores etc.
The product distribution system is wide and it spreads all over Pakistan. Large number of
Wholesalers and shopkeepers are involved in the distribution of the product.
It is available very easily from any nearby super stores even very small stores in street-corners
Do have enough supply of the product to deliver to consumers.
Distribution channel
IBL (International Brands (Pvt) Ltd.) is the sole distributor of Safeguard along with other
products of P&G in Pakistan. Head office of IBL is located in Karachi, it has its regional offices in
each province, and regional office for Punjab is located at Gulberg in Lahore. They supply
product up to 400 whole sellers and 6500 retailers in Lahore. In Punjab they have sub-regional
office located at Faisalabad.
Supply Chain
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Supply chain in the country is made regionally by distributor of the product in each specified
region who then supplies it to the local wholesalers and retailers. From retail stores the
consumer can buy it.
Price:
Price is the amount of money customers have to pay to obtain the product. P&G offers
discounts, trade-in allowances and credit terms. These actions adjust prices for the current
competitive situation and bring them into line with the buyer’s perception of product’s value.
P&G acquires a strategy to set the prices for the products, it holds that the price should not be
settled down by the sellers view of the market but by the buyers view (in buyers view the price
is the cost which a customer can sacrifices in order to obtain that product) they see themselves
as buying value or solutions to their problems and customers are interested in more than just
the price, they are interested in the total costs of obtaining, using and disposing of a product.
Consumer Price for 125 gm bar = Rs. 19.13+2.87 GST (Rs. 22)
Consumer Price for 75 gm bar = Rs. 13.04+1.96 GST (Rs. 15)
THE STREGNTH
The brand’s Germ-kill heritage (tricolsan) is seen as strong and adds on trustworthiness.
Excellence for treating the skin irritation, cuts/bruises and seasonal applications
Brand comes from a reputable (old) company.
Loyal following of ‘Originals’.
THE WEAKNESS
Dissolves quickly in water.
Commander Safeguard
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Commander Safeguard is an animated superhero developed by the Pakistani advertising
agency IAL Saatchi & Saatchi. The character is popular in Pakistan and in Mexico, where it is
known as Capitan Escudo.
Commander safeguard is the first Pakistani "3D Animated Series". It is sponsored by Procter &
Gamble Pakistan; The show was produced and animated by Post Amazers to promote Hand
Washing habits among children. The animated series was created to augment the educational
material on health and hygiene. Commander Safeguard is a great example of how private sector
brains can contribute to public sector good. Till now, 9 episodes (excluding two Independence
Day special episodes) of 15 to 20 minutes have been aired on many Pakistani TV channels. It’s
one of the most popular local TV shows for children in Pakistan. In 2007, it was adopted in
Mexico as Capitan Escudo. The response was over whelming, beating sponge bob cartoon in
popularity ratings.
UNILIVER
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Introduction
No matter who you are, or where in the world you are, the chances are that our products are a
familiar part of your daily routine. Every day, around the world, people reach for Unilever
products.
Unilever today
Our brands are trusted everywhere and, by listening to the people who buy them, we've grown
into one of the world's most successful consumer goods companies. In fact, 150 million times a
day, someone somewhere chooses a Unilever product.
Look in your fridge, or on the bathroom shelf, and you're bound to see one of our well-known
brands. We create market and distribute the products that people choose to feed their families
and keep themselves and their homes clean and fresh.
People's lives are changing fast. As the way we all live and work evolves, our needs and tastes
change too. At Unilever we aim to help people in their daily lives. So we keep developing new
products, improving tried and tested brands and promoting better, more efficient ways of
working.
We have a portfolio of brands that are popular across the globe - as well as regional products
and local varieties of famous-name goods. This diversity comes from two of our key strengths:
Strong roots in local markets and first-hand knowledge of the local culture.
Focusing on performance and productivity, we encourage our people to develop new ideas and
put fresh approaches into practice. Hand in hand with this is a strong sense of responsibility to
the communities we serve. We don't only measure success in financial terms; how we achieve
results is important too. We work hard to conduct our business with integrity - respecting our
employees, our consumers and the environment around us.
Unilever is one of the world's leading suppliers of fast-moving consumer goods. Here are some
recent highlights from our three global divisions - Foods, home care and personal care.
Foods
The acquisition of Bestfoods in 2000 brought us leadership in the culinary category.
Knorr is now our biggest brand, with €2.3 billion sales in over 100 countries and a product range
covering soups, bouillons, sauces, noodles and complete meals.
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We are the number one producer of frozen foods in Europe, under the Findus brand in
Italy, Birds Eye in the UK and Iglo in other European countries.
We are the category leader in margarine and spreads in most European countries and
North America, with brands such as Becel (the Netherlands), Flora (UK) and Take Control (US).
We have met consumer demand for healthy foods by launching pro.active, a spread which
contains ingredients that can help reduce cholesterol levels.
In the branded olive oil category we are a leader, the most important brand being
Bertolli. Appealing to consumers' taste for Mediterranean food, we have launched Bertolli
pasta sauces and dressings.
We are the world's leading ice cream producer, with brands such as Algida and Wall's in
Europe, and Ben & Jerry's in the United States. Innovations such as Magnum snack-sizes and
Cornetto miniature and multi-packs have sparked progress.
We are the largest seller of packet tea in the world through our Lipton and Brooke Bond
brands.
Many of our home care products are market leaders including Brilhante, Cif, Comfort,
Domestos, Omo, Skip and Snuggle.
Our global core brands in the personal care market are Axe, Dove, Lux, Pond's, Rexona
and Sunsilk.
Our History
Unilever's corporate mission – to add vitality to life – shows how clearly the business
understands 21st century-consumers and their lives. But the spirit of this mission forms a
thread that runs throughout our history.
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Timeline
19th Although Unilever wasn't formed until 1930, the companies that joined forces to
Century create the business we know today were already well established before the start
of the 20th century.
1900s Unilever's founding companies produced products made of oils and fats,
principally soap and margarine. At the beginning of the 20th century their
expansion nearly outstrips the supply of raw materials.
1910s Tough economic conditions and the First World War make trading difficult for
everyone, so many businesses form trade associations to protect their shared
interests.
1920s With businesses expanding fast, companies set up negotiations intending to stop
others producing the same types of products. But instead they agree to merge -
and so Unilever is created.
1930s Unilever's first decade is no easy ride: it starts with the Great Depression and
ends with the Second World War. But while the business rationalises operations,
it also continues to diversify.
1940s Unilever's operations around the world begin to fragment, but the business
continues to expand further into the foods market and increase investment in
research and development.
1950s Business booms as new technology and the European Economic Community lead
to rising standards of living in the West, while new markets open up in emerging
economies around the globe.
1960s As the world economy expands, so does Unilever and it sets about developing
new products, entering new markets and running a highly ambitious acquisition
programme.
1970s Hard economic conditions and high inflation make the '70s a tough time for
everyone, but things are particularly difficult in the Fast Moving Consumer Goods
(FMCG) sector as the big retailers start to flex their muscles.
1980s Unilever is now one of the world's biggest companies, but takes the decision to
focus its portfolio, and rationalize its businesses to focus on core products and
brands.
1990s The business expands into Central and Eastern Europe and further sharpens its
focus on fewer product categories, leading to the sale or withdrawal of two-thirds
of its brands.
The 21st The decade starts with the launch of Path to Growth, a five-year strategic plan,
Century and in 2004 further sharpens its focus on the needs of 21st century-consumers
with its Vitality mission.
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Our Vision
Unilever products touch the lives of over 2 billion people every day – whether that's through
feeling great because they've got shiny hair and a brilliant smile, keeping their homes fresh and
clean, or by enjoying a great cup of tea, satisfying meal or healthy snack.
A Clear Direction
The four pillars of our vision set out the long term direction for the company – where we want
to go and how we are going to get there:
Positive impact
We aim to make a positive impact in many ways: through our brands, our commercial
operations and relationships, through voluntary contributions, and through the various
other ways in which we engage with society.
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Continuous commitment
We're also committed to continuously improving the way we manage our environmental
impacts and are working towards our longer-term goal of developing a sustainable business.
Setting out our aspirations
Our corporate purpose sets out our aspirations in running our business. It's underpinned by
our code of business Principles which describes the operational standards that everyone at
Unilever follows, wherever they are in the world. The code also supports our approach to
governance and corporate responsibility.
BADAMI
BLUE BAND
BROOK BOND A1
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BROOK BOND SUPREME
CORNETTO
ENERGILE
KNORR
LIPTON
PEARL DUST
RAFHAN
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UNILEVER FOODSOLUTION `
WALL’S
CLEAR
CLOSE UP
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LIFEBUOY SHAMPOO
LIFEBUOY SOAP
LUX
POND’S
REXONA
SUNSILK
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COMFORT
RIN
SURF EXCEL
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LIFEBUOY SOAP
Lifebuoy aims to provide affordable and accessible hygiene solutions that enable people to lead
a life free from hygiene related worries, everywhere, regardless of the boundaries of
nationality, religion and socio-economic status.
In 2005, over 200 000 bars of Lifebuoy soap were donated to UNICEF and the International
Committee of the Red Cross to support their earthquake relief operations in Northern India and
Pakistan. Lifebuoy have also Partnered with UNICEF by training teams and sending them to the
earthquake hit areas for relief and health education.
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The way forward
For the past few years, major changes have been made to the classic Lifebuoy soap bar to
ensure that it provides improved hygiene protection and a more enjoyable healthy washing
experience for its billions of consumers.
Lifebuoy soap's classic hard red brick shape has been replaced with a new signature
Lifebuoy shape. The new shape makes the bar easier to grip and use
The Lifebuoy Brand team have developed a new formulation providing even better germ
protection which creates a rich lather on the skin
Lifebuoy soap's characteristic medicated, carbolic smell has been replaced with a more
enjoyable and contemporary 'health' fragrance
Lifebuoy is now a toilet soap with 2 more variants offering specific multiple benefits
White offers moisturizing and a distinct fragrance
Green is anti-acne (neem and lemon)
Lifebuoy has become more than just a bar of soap – today the brand provides hygiene and
health solutions for families.
Key facts
Today Lifebuoy is mainly sold in Asia and parts of Africa. It is a market leader in every
Asian market where it is sold
Lifebuoy soap has been proven in laboratories to provide 100% more effective germ
protection than ordinary soaps
To date, millions of people in rural and urban Pakistan have experienced the pioneering,
Lifebuoy sponsored Health Education programme – the single largest private hygiene education
programme in the world
Nearly half of the Lifebuoy brand's consumption is in rural Asia, where most of the population
lives on less than US$1 per day.
Lifebuoy Care
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Lifebuoy Nature
Lifebuoy total
For more than 60 years, Lifebuoy has been the No.1 protector of Pakistan with an Endeavour to
improve lives of millions by spreading the message of health and hygiene.
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Lifebuoy germ busters
“Koi Darr Nahi” was the unified voice of all the trained Lifebuoy Germ Busters once the Germ
World hit their town. For more than 60 years, Lifebuoy has been the No.1 protector of Pakistan
with an endeavor to improve lives of millions by spreading the message of health and hygiene.
Germ busters
In 2006 Lifebuoy brought to life its activation platform of “ignite the hero within” by launching
the activation of Lifebuoy Germ Busters. A Lifebuoy Germ Buster inspires Pakistani kids to be
empowered & protect his world from health hygiene threats. The Lifebuoy Germ Buster
activation was launched in the form of a germ world where kids would come in & got training to
fight germs. Washing hands with Lifebuoy twice a day was the key task they had to perform in
order to become a Lifebuoy Germ Buster. Children across Pakistan who took part in the
training were imbued with the spirit to fight against germs while enjoying the experience of
eradicating the germs from the face of the Germ World. To strengthen this cause Inzimam ul
Haq, Pakistan Cricket team captain also joined the Lifebuoy Germ Busters in this fight.
In 2007 Lifebuoy launched the Lifebuoy Germ Busters anthem to reunite Pakistani kids against
the threat of germs.
Do you find any healthy change in your skin after using lifebuoy/safeguard?
Lifebuoy Yes No
Safeguard Yes No
How it makes your skin after use?
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LIFEBUOY SAFEGUARD
Dry Dry
Soft Soft
Smooth Smooth
Oily Oily
1 2 3 4 5
Quality
Smell
Color
LIFEBUOY
1 2 3 4 5
Quality
Smell
Color
___________________________________________________________________
___________________________________________________________________
________________________________________________________________
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Write additional comments:
Lifebuoy
__________________________________________________________________
Safeguard
__________________________________________________________________
Thank you!!!
We survey almost 50 people to find the comparison between lifebuoy and safeguard
following are the charts which describe what people thinks about safeguard and
lifebuoy.
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36%
Lifeboy
Safeguard
64%
Out of 50 people 64% said they prefer using Safeguard while remaining 36% said they prefer using
Lifebuoy
4%
46%
42% Beauty Soap
Skin-Soften
Anti-Bacterial
Any Other
8%
46% people said they prefer using Beauty Soap, 8 % said they like to use Skin-Soften, 42% people said
they prefer Anti-Bacterial, while only 4% of them selected the option other.
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Which is more affordable to you?
44%
Lifeboy
56% Safeguard
Out of 50 people 56% said Lifebuoy is more affordable for them while 44% are in the favor of Safeguard.
34%
Yes
No
66%
34% people said that Lifebuoy is easy to grip while 66% people don’t think like this.
SAFEGUARD
24%
Yes
No
76%
While in the same question most of the people think that Safeguard is easier to grip. 76% people are in
favor of that while only 24% don’t think like that.
Yes
No
62%
38% people said that they are satisfied with Packaging and branding of Lifebuoy and rest
of people don’t think like this.
SAFEGUARD
16%
Yes
No
84%
84% people are satisfied with the packaging and branding of Safeguard.
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8%
Yes
No
92%
Yes
No
98%
Do you find any healthy change in your skin after using Lifebuoy?
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38%
Yes
No
62%
62% of people said that they found no change in their skin while using Lifebuoy and on the other
hand 38% people think that they found some changes in their skin while using Lifebuoy.
Do you find any healthy change in your skin after using Safeguard?
24%
Yes
No
76%
76% of people said that yes they found some healthy changes in their skin while using Safeguard
and on the other hand 24% people don’t think like this.
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How it makes your skin after use?
12%
46%
24%
Dry
Soft
Smooth
Oily
18%
46% of people said that Lifebuoy makes our skin dry. 18% people think that it makes our skin
soft. 24% people think that it makes our skin smooth and only 12% people said that it makes our skin
oily.
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22%
4%
38%
Dry
Soft
Smooth
Oily
36%
22% of people think that Safeguard makes their skin dry. 36% people think that Safeguard
makes their skin soft. 38% people said that use of Safeguard makes their skin smooth and only 4%
people think that use of Safeguard makes our skin oily.
Quality of Safeguard
18% 2% 4%
24%
1(very low)
2(low)
3(medium)
4(good)
5(excellent)
52%
2% of people think that quality of Safeguard is very low. 4% people said that according to them
quality of Safeguard is low. According to 24% people quality of Safeguard is medium. 52% people said
that Safeguard has good quality and 18% people think that quality of Safeguard is excellent.
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Smell of Safeguard
16% 2%
6%
30%
1(very low)
2(low)
3(medium)
4(good)
5(excellent)
46%
2% people said that smell of Safeguard is very low. 6% people said that smell of Safeguard is
low. 30% people said that smell of Safeguard is medium. 46% people said that smell of Safeguard is good
and 16% people said that Safeguard has excellent smell.
Color of Safeguard
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24% 2% 2%
38%
1(very low)
2(low)
3(medium)
4(good)
5(excellent)
34%
Only 2% people said that color of Safeguard is very low. 2% people said that Safeguard’s color is
low. 38% people said that color of Safeguard is medium. 34% people said that color of Safeguard is good
and 24% people said that color of Safeguard is excellent.
Quality of Lifebuoy
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8% 6%
18% 24%
1(very low)
2(low)
3(medium)
4(good)
5(excellent)
44%
6% people said that quality of Lifebuoy is very low. 24% people said that Lifebuoy’s quality is
low. 44% people said that Lifebuoy has medium quality. 18% people said that quality of Lifebuoy is good
and 8% people said that Lifebuoy’s quality is excellent.
Smell of Lifebuoy
24% 2% 16%
1(very low)
18% 2(low)
3(medium)
4(good)
5(excellent)
40%
16% people said that smell of Lifebuoy is very low. 18% people said that Lifebuoy’s smell is low.
40% people said that Lifebuoy has medium smell. 24% people said that smell of Lifebuoy is good and
only 2% people said that smell of Lifebuoy is excellent.
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Color of Lifebuoy
12% 6% 14%
1(very low)
2(low)
3(medium)
30% 4(good)
5(excellent)
38%
14% people said that color of Lifebuoy is very low. 30% people said that Lifebuoy’s color is low.
38% people said that color of Lifebuoy is medium. 12% people said that color of Lifebuoy is good and 6%
people said that Lifebuoy’s color is excellent.
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