Professional Documents
Culture Documents
Social Movement Theory Analytics
in Leadership Engineering
by Patty Johnson
February 18, 2011
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Data Mining for Social Movement Theory Analytics in Leadership Engineering
“Smoke filled conference rooms with fist banging, object throwing, and a lone
woman or none at all were norms at the outset of my business career. Despite some
changes, professional women’s groups participate in a chorus of head nods when I speak
of the times. … You are at a meeting. You say something and are ignored or negated.
Within minutes (at this point women begin nodding their heads) a man in the group
presents the same idea, with almost identical words. Everyone thinks it’s a great idea and
no one seems to notice that you said the same thing a few minutes ago. You are
dumbfounded the first time this happens. The third time you stop speaking” (Perschel 3).
Glen Kelman, Redfin CEO, was listed as one of “10 Examples of Tremendous
decided to charge clients only one-third of the amount typical for real estate agents. This
created a serious problem as other agents refused to use his service and proposed that
others do the same. Kelman turned to social media and started a blog to outline his
dilemma and the reasoning behind his decision. He said, "I honestly believe that if Redfin
were stripped absolutely bare for all the world to see, naked and humiliated in the
sunlight, more people would do business with us" (Stansberry). His approach is
incredibly forthcoming and highly successful. How can others emulate his leadership
style? Where did he get the inspiration to choose this path of action?
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How does the leader of tomorrow prepare today? What tools are necessary and
relevant to how businesses function and remain sharp? How does one remain up to speed
with current trends, leadership styles and management approaches? How do we analyze
data and tap into creative minds to engineer leaders? Imagine listening and learning from
the best and the brightest minds on the planet through social media tools. An ancient
Chinese Proverb states, “A single conversation with a wise man is worth more than ten
years of study” (Quote Garden). Social movements coupled with social media identify
paths of daily opportunities to listen, learn and then lead; thereby engineering leaders.
In seeking to find solutions to challenges leaders and businesses are facing today,
where can one turn? Data mining for social movement theory analytics in leadership
engineering through social media is the direction of the future and provides inspiration
for future leaders to follow. Data mining provides the information and statistics to help
identify patterns. Social movements demonstrate the power of people to affect change or
to implement new thinking. Social media provides tools to create instant communication
and direction. The combination of all three creates an energetic environment that can
engineer leaders.
Data Mining
Can data mining fill in the gaps and give focus to an otherwise murky situation?
What exactly is data mining and what value does it bring? Jason Frand, Technology
Professor at UCLA, explains it this way, “data mining (sometimes called data or
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knowledge discovery) is the process of analyzing data from different perspectives and
summarizing it into useful information” (Frand). Simply having lots of data is not
necessarily a great thing unless a way can be found to use it and apply it.
Social Media
What is social media and how can it be applied? Social media is technology for
social interaction. A few of the most popular social media tools include Facebook,
Twitter, RSS feeds, email, and texting, Utilizing social media tools such as Facebook or
Twitter allows a person to learn tips, tools and techniques from role models in real time.
Social media outlets are tools of today that are helping to engineer the leaders of
author on leadership, tweeted “We can’t self-help our way to greatness. It requires
humility and wisdom to know we need coaching, advice and encouragement from others”
(Stallard).
One of the goals of social media is identifying people who are considered
influential in their respective spheres. The discovery of those with whom one identifies
propinquity creates an instant rapport and engaging environment which motivates one to
emulate the actions and decisions of those he/she is “following.” Tweets (texts on
Twitter) are microblogs that are limited to 140 characters which can be sent directly to a
cell phone. Once one has identified a person or company of interest, he/she can choose to
“follow” (receive) the posted tweets. Tweeting is the preferred tool for engineering
leaders as the information can be relayed, read and received in an incredibly short time
astounding average of 55 million tweets each day (Bosker). Facebook currently touts
subscribers” (Hrastnik).
and/or organizations with the skill set and knowledge that one individually seeks to gain.
Social Movements
What are social movements? What role do they play in leadership applications?
Social movements are group efforts to propel change or to introduce new ideas. With the
introduction of social media, social movements or “opportunities for action” provide real
time access to industry and opinion leaders which can engineer the leaders of tomorrow
(Canel 15). Since no one has time to research everything coupled with unexpected
opportunities to act that rarely surface when one is seasoned and prepared, social media
tools can inspire, instruct and institute leaders. Professor Domhoff, University of
California, Santa Cruz, said, “But case studies also show that these movements go
as women’s suffrage and civil rights. History concurs that these movements would not
presented in a positive way with solutions and not only complaints. This is where
Facebook is the tool of choice for framing today’s social movements. Political
careers are launched and made through Facebook while Twitter allows followers to feel
personally connected with up-to-date news. Levi Russell, Tea Party communications
director, said, “Facebook allows us to promote and organize events in a whole new way”
(Unze). Organizations have yet to realize the full potential available to engineer leaders
with daily opportunities to get involved, listen, learn and then lead.
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How do social movements define our world? Social movements give voice to the
population. Those who are educated and current on social and professional issues,
position themselves to
Figure 2: Facebook Social Graph
make a difference. This
a stand on an issue or
traits that he/she wishes to acquire. By being exposed to these behaviors and traits
demonstrated through social media and social movements, they can be emulated; thus,
bridging the gap from theory to practice. Figure 2 beautifully highlights connections
Leadership Engineering
Business School study demonstrates that “the being of being a leader and the actions of
the effective exercise of leadership can be accessed, researched, and taught” (Erhard, et
al. 2). Just because one isn’t born with inherent leadership abilities, does not preclude
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him/her from achieving leadership skills. The skills that are researched and achieved
through diligent efforts generally pay the most dividends. Sometimes people are placed in
situations where he/she must either stand up or choose to remain silent. One more readily
chooses to stand when one feels prepared to do so. The global laboratory, that social
politically active mother who decided to blog and tweet about the Utah Legislature
during session. She gathered quite a following as there were many people interested in
keeping up with what was happening on Utah’s Hill, but who were unable to witness or
study it. Richardson enjoyed this level of involvement so much that she volunteered to do
it again the next session. Her continued study of the legislative process through the
members of the Utah House and Senate became incredibly valuable to those who
followed her. Richardson learned things that she could not have learned anywhere else.
She shared her thoughts and discoveries with those who were following her. This created
followers) to lead and make a difference. Boundary lines were recently changed and the
incumbent Utah House Representative for Richardson’s area was deposed. This created a
unique and unforeseen opportunity to hold an emergency election in which she was
prepared to jump in and run. Speaking to her community, she said, “We need the ability
to have someone hit the ground running, who knows the people and the process on the
Utah State Representative where she will continue to Tweet, blog and remain socially
leg of lamb over anything else with cheese, bacon and coffee coming next in line. With
the recession in full swing, staples outweighed the typical stolen items one would expect
to see. Through data mining, it was determined that £1.6bn worth of products was stolen
out, suppliers soaked their clients for £209m in fraudulent charges. The list isn’t complete
yet, £73m went to credit card fraud, 39m to outright robberies and a whopping 666m was
lost through waste. The bill for the increased cost of additional security (the knee-jerk
solution) came to £785m. The grand total for covering the cost of theft was £4.6bn
(Hadfield). Data mining can help manage inventory, but it cannot groom a leader. The
implement a solution. Shoplifting was clearly the social movement choice in responding
to the economic pressures. Responding through social media, a simple, fast and effective
method of sharing information and thoughts, executives were able to truly benefit from
real-time knowledge. The trickle-down effect of their decisions impacts the economy and
ultimately all consumers. Retailers and businesses took note of what other business
leaders across the globe were doing to address this issue before coming to a conclusion of
their own. The utilization of social media tools inspires new thought while providing
model behavior of those deemed impressive enough to “follow.” The success of leaders
becomes the success of business which becomes the success of the community.
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Global Laboratory for the Leaders of Tomorrow
As you can see, data mining for social movement theory analytics demonstrates
daily opportunities for leadership engineering and provides a path for future leaders to
follow regardless of the industry. Data mining can highlight patterns in behavior,
perspectives and thought processes that lead to impressive leaders. Social media tools are
opportunities to engineer leaders. They are also incredibly powerful in garnering electoral
Ghandi said, “You must be the change you wish to see in the world” (ThinkExist).
The world has yet to truly tap into the talent and creativity inherent in utilizing social
media and social movements to create the leaders of tomorrow. There are a few who have
begun to seriously incorporate this global laboratory for his/her growth and skill set. The
future holds only the limits which one places on himself/herself. Communities have yet to
see the benefits and the capabilities derived from social media and social movements.
The impact this will have on our world can be all that it is visualized to be.
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Works Cited
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