LEADING PROVIDER OF

TECHNOLOGY ENABLED SOLUTIONS

www.elitetech.ps
We promise to exceed your expectations.
Elite Tech was established in 2014 as Part of Abdeen Group with the vision of serving its
customers by utilizing Information Technology as a vehicle to reach their business objectives.
Elite Tech is a leading provider of technology enabled solutions in East Jerusalem and Ramallah.
Our services portfolio Include: Enterprise Consultation, Solution Implementation, Sales, Training
and High level technical support as well as after sale service.

Mission Vision

Our goal as a business is to meet the needs by
exceeding the customers’ expectations with
high tech solutions and services.
Elite tech is the destination for highly
trained enterprise solutions engineers.
To provide the utmost integrity and client
satisfaction through our services.
We believe the best way to serve our
Customers by utilizing information
technology as the vehicle to meet the
business objectives.
 Elite Tech employees are our family and they
are the most valued assets of the company.
We recognize that our employees
Quality, innovation and performance are the
Factors in achieving our success. With our customers suggestions
and our engineers cooperative
attitude.
We committed to deliver the highest We provide innovative solutions
Quality customer service and utilizing existing or a new
provide customers with an technologies
accurate and complete response to invent a better future in our
on time business Together.

We are accountable for the highest

Elite Tech embraces trust and honesty in
everything we do.
Each one of us has personal values which
guide us to meet our commitments to
customers and suppliers.
standards of behavior including
fairness in all aspects of our work.
We will consistently treat customers
and company resources with the
respect they deserve.
 IT Enterprise Solutions

Microsoft Cloud and On-Premises Solutions:

As a Microsoft partner with silver competencies, EliteTech is unique in its depth of

Services Microsoft business support experience across strategy and execution, business
operations, applications and infrastructure solutions. With this in-depth knowledge and
& experience, our Microsoft consultants are able to ensure that our clients always stay ahead
of the curve on important advancements and provide an important voice on how
Microsoft can better create infrastructure to meet your needs

Datacenter Solutions:
Solutions
The physical data center infrastructure needs to be designed, implemented, managed and
maintained in terms of providing the optimum environment to ensure that the hardware
which hosts the enterprise applications operates reliable and efficient.

Tech EliteTech Offers a Complete Data Center Solution That Includes:

- Data Center Cabling System - Copper and Fiber - Power Cabling and Electrical Wiring
- Raised Flooring
Elite - UPS and Generators
- Firefighting System
- Access Control System
- Environmental Monitoring System
 Server and Storage Solutions:

Server Consolidation reduces server hardware requirements and operating costs by over
50%, decrease datacenter energy costs by up to 80%, reduce server provisioning time by
up to 70% and increase server utilization by over or more 25% High Availability provides
higher availability of hardware, operating system and applications, eliminate downtime for
common maintenance operations and perform maintenance at any time without disrupting
users and services:
- Higher Availability
- Instant Restores
- Centralized Management
Services
- Maximum Utilization
- Flexibility, Scalability and Simplicity
& - Servers and Storage Virtualization

Unified Communications:

EliteTech offers solutions for the modern enterprise that scale from 100 users to thousands
Solutions
of users.
Microsoft Skype For business Unified Communications system provides a complete
communications system for your business users. Combine voice, unified messaging,
presence, IM and more – along with remote Desktop sharing and mobile access EliteTech

Tech also work on deferent IP telephony solutions like Cisco, Avaya and Elastic.

Elite Network Security:

We understand what it takes to address the problem of rapidly changing security risks.
Based on the evolving risks and specific needs of the organization, EliteTech expert
security consultants design and implement Security Solutions that are reliable, flexible and
integrated with your ICT infrastructure and business. Requirements
EliteTech provides your organization with a team of highly qualified security. Consultants
and engineers to create a secure ICT Infrastructure

EliteTech Can Provide You The Solution And Services For:

- Firewalls with IPS,DDOS
- DLP
- NAC
- Identity Access Management
- Mobile Device Management
- Advanced Malware defense
-Penetration Testing and Vulnerability Management
 IT Managed Services:

Customer Support:

EliteTech Provide on-site and 0ff-site Support services to all its customers
Our qualified staff will always ensure rapid problem resolution and timely responses
of users to all your enquiries

Services
& Maintenance Contracts:
EliteTech Service Teams provide routine planned maintenance and urgent repairs We
also specialize in providing teams of Engineers who are able to carry out modifications or
extensions to existing systems at short notice
Formal maintenance contracts are tailored to meet individual needs that may range
from an annual service visit to permanently manned sites Service agreements cover all
Solutionsof your Organization IT Environment needs

Consultation Services:

Tech EliteTech provides our customers with focused offerings and practices in areas where
we have a unique advantage to providing a solution to their business problems. we
provide innovative solutions which delight our customers by reducing IT risk and
maximizing IT performance around Our solutions
Elite
s Name: Eng. Ashraf Abdeen
r Position: Operations Manager
e
b Key Qualifications: Eng. Ashraf is the Operations manager of Elite Tech He and the CEO
of Abdeen Group Mr. Mohammad Abdeen is the Founder of Elite Tech, Mr. Ashraf is

m actively involved with all the major decisions associated with Elite Tech. Under his leader

e
ship his responsibilities include managing all Elite Tech business management.
Also has excellent experience in enterprise storage and server solutions deployment in
M addition to consultation and implementation knowledge. He has rich background working
with hardware, software and multiple Platforms configurations.
ff Eng. Ashraf has long years of experience in solution setup, deployment, configuration and
a customer support. Additionally, he has strong experience with the Enterprise solutions
t applications including and not limited to Microsoft system Administration, HP Enterprise
S Storage Systems, HP Blade System, HP Command View and Virtualization applications

h Education:
c Bachelor Degree in Computer Engineering / Jerusalem Degree in Computer Engineering –
e New York -U.S.A
T Experience & Certificates:
e
tl i
HP Open View Operations “Operations Manager” V8 HP Open View Network Node Manger
V 7.53 HP Open View Performance Insight V 5.3

E
AIS – HP Storage Works
AIS – Specialty in HP Data Protector 2007
APC – HP Enterprise Storage Solutions
ASE – HP Storage Works 2005
ASP –HP Service Sales 2008
APS –HP Blades System 2007
APS –HP Prolinat ML/DL Servers 2007
APS –HP Proliant storage
MCSE – Microsoft Certified System Engineer 2003 MCSA – Microsoft Certified System
Administrator 2003 MCP – Microsoft Certified Professional 2000
MCP-Microsoft Certified Professional 2012
 Name: Ibrahim J. Izghari
Position: Presales and Technical Manager

Key Qualifications:
Responsible of all technical support teams and support contracts. Providing continuous
staff management, development and coordinating training to ensure that all the Elite Tech
support personnel receive up to date technological and process information to better
support clients, additionally working with management a and other internal functional
areas to produce reports and enhance existing support procedures. Providing
professional support services for Enterprise IT solutions including installation,
configuration, and troubleshooting and technical supervises. Strong experience with
network design, solution deployment and system integration including Hardware and
s software. Furthermore, Engineer Ibrahim has strong experience with providing onsite

r technical support services including servers, storage and backup solutions installation,

e configuration and ongoing maintenance services.

Education:
b National Institute for Information Technology.

m Experience & Certificates:

e Microsoft Certified Solutions Expert MCSE 2012

M Microsoft Certified Solutions associate MCSA2012

ff Microsoft Certified Solutions Expert Messaging solutions exchange 2013

a Cisco Certified Network Associate

t MCITP Enterprise administrator

S MCITP Messaging solutions 2010

MCSE – Microsoft Certified System Engineer 2003
h MCSA – Microsoft Certified System Administrator 2003

c
e
T
---------
Name: Mohammad Hisham Darwish
e
tl i
Position: Cisco Networking and Cisco Unified Communication Solutions

Key Qualifications:
E ➢ Strategic Thinking for Next Generation Managed Services and Professional
networking management.

➢ Build a framework for managed services and refresh projects from process,
management, technical senior escalation, Network design, and more, within a great
speed and to the highest level of professional output.

➢ Proper Scoping and oversight critical thinking that is extremely necessary to build a
successful account from a technical, output, and that makes it most profitable with the
less amount of work

Education:
Bachelor of Science in Information Technology - Major Networks from Al-Quds
University
Experience & Certificates:

Cisco ID Number: CSCO11988437

• Cisco Express Foundation Field Engineer Representative

• Cisco Express Collaboration Systems Engineer Representative v2
• Oracle Communications Session Border Controller Certified Implementation Specialist
• Cisco Certified Network Professional - (CCNP).
• Cisco Certified Design Professional - (CCDP).
• Cisco Certified Network Associate Data Center - (CCNA Data Center).
• Cisco Certified Design Associate - (CCDA).
• Cisco Certified Network Associate Voice - (CCNA Voice).
• Cisco Certified Network Associate - (CCNA).

B. Other Certifications:

• Oracle SBC Implementation Specialist

• Raymond James Certification of Appreciation
• NICE Enterprise Recording Certificate.
• MCSA Training.

Name: Rashad Faqeeh

Position: Technical Support Engineer

Key Qualifications:
Rashad provide professional ongoing support and Software development as well as
Hardware systems. He has unique expertise with hardware and software support,
troubleshooting and repair. He also provides customer support on daily basis to ensure IT
environment. Stability.

Education:
Degree in system Engineering, National Institute for Information Technology A -Plus ICDL
- International Computer Drive License Network Plus
CCNA - Cisco Certified Network Associate Red Hat/Linux Administrator
MCITP - Microsoft Certified IT Professional
 Name: Eng. Ahmed Mansour
Position: Enterprise Solutions Specialist

Key Qualifications:
Responsible for the Enterprise Systems, Microsoft Technologies, HP Enterprise
Solutions. DELL Solutions, Symantec, Veeam, System Administration, Solid
Troubleshooting.
Experience & Certificates:
Microsoft Certified Solutions Expert | Private Cloud Microsoft Certified Solutions Expert |
Communication
Microsoft Certified Technology Specialist | System Center Configurations Manager 2012

s
Microsoft Certified Solutions Associate | Windows Server 2012

r
HP [ATP] - Rack and Tower Server Solutions Integrator v8.1

e
HP Technical Certified I SMB Solutions [2012]
Veeam Sales Professional
b Veeam Technical Sales Professional

m ---------
e Name: Eng. Ahmad Abdeen
M Position: Marketing Manager

ff
a
Key Qualifications:

t
Plan marketing and branding objectives.

S
Expand product solutions and offerings.
Prepare marketing strategies alongside other company executives and staff.
h Analyze market trends and recommend changes to marketing and business development.

c
Strategies based on analysis and feedback. Prepare and adhere to budgets.
Oversee creation and delivery of press releases, advertisements, and other marketing
e materials. Design print ads and publications.
T Ensure brand messages are consistent.

e
Gather and analyze customer insight
tl i Nurture and enrich all external perceptions of the company and growth of market share.
Engage consumers on social media.
E Deepen relationships with all media to ensure the most effective messaging and
positioning of the organization.
Lead all areas of content generation and production across all media platforms.
Take calculated risks based on data-driven analytics.
Develop and lead a marketing team that will develop and execute new concepts, business
models channels and partners to position business as innovator and leader

Education:
Business Administration, Marketing at Amman Al-Ahliyya University
 Name: Eng. Jamal Abdeen
Position: Sales Engineer

Key Qualifications:
Eng. Jamal has tremendous experience in enterprise storage solutions as well as servers
deployment in addition to consultation and implementation knowledge. Eng .Jamal has rich
background working with hardware, software, networking and firewalls networking
security. He has strong analytical skills and has the ability to design system solutions and
provide different scenarios to support clients’ requirements. Additionally he is able to
communicate effectively with other team members and clients, Eng. Jamal continues to
research and learn more about new changes in the IT world and increase his knowledge to
benefit both Elite Tech and his clients.

s Education:
r BA Degree in Business administration at Jordan university
e
b
---------
Name: Eng. Ilham Helwa
m Position: Sales Specialist
e
M Key Qualifications:
Ilham is Responsible for obtains orders, Services existing accounts and establishes new
ff accounts by planning and organizing daily work schedule to call on existing or potential
a sales outlets and other trade factors.
t Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
S Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
h
c Education:

e BA Degree in Electronics Engineering, Jerusalem U n i v e r s i t y

T ---------
e
tl i Name: Omar khatab

E Position: Senior Accountant

Key Qualifications:
Prepares and records assets, liability, revenues and expenses entries by compiling and
analyzing account information
Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling.
Transactions, resolving discrepancies
Summarizes financial status by collecting information, preparing balance sheet, profit
and loss, and other statements.
Maintains general ledger by transferring suvsidary accounts, preparing a trial balance and
recording entries.
.................Our Valuable Clients
“Quality in a service or product is not
what you put into it.
It is what the client or customer gets
out of it.”

How we think

We have a very long list of satisfied and successful clients in all around
Palestine. We always keep this in mind: to try to provide unmatched
quality in performance, in budget and on time
Valuable Clients
Valuable Clients
Partners
Tel: 02-2964344 | Fax: 02-2964345 | Email: Info@elitetech.ps