Professional Documents
Culture Documents
Hair, JF., Anderson, RE., Tatham, R.L., and black W.C., ( 1998 ) , Multivariate Data
Analysis, 5th ed., Upper Sadlle River, Prentice Hall. New Jersey.
Utama.
Sekaran, U. 2000. Research Methods for Business. 2nd ed. New York :
Johm Willey & Sons.
Suliyanto. ( 2006 ). Metode Riset Bisnis. Yogyakarta : Andi.
Jurnal
Dari Nasabah Bank Umum Di Kota Malang. Bank Customer In Malang. Jurnal
Manajemen.
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