Chokwe Antar Lumumba, Mayor Michelle Atoa

City of Jackson, Mississippi Communications Manager

Office: 601.960.1084 Office of the Mayor
www.jacksonms.gov Office: 601.960.2378
Cell: 601.213.7635
matoa@jacksonms.gov
____________________________________________________________________________________
FOR IMMEDIATE RELEASE
March 10, 2021

CITY OF JACKSON UPDATE FOR WEDNESDAY EVENING

(JACKSON, MS) – The City of Jackson is issuing the following updates for Wednesday, March 10, 2021, related
to the ongoing water crisis and recovery efforts being made as a result of recent winter weather:

WATER RESTORATION

• Today we averaged around 87 psi. The storage tanks are still gaining throughout the distribution system.
We are making steady improvements each day. And, our crews are still making good progress on repairs
to confirmed water main breaks.

o We are gauging progress by measuring the psi (pounds per square inch) in the water distribution
system. The goal is to reach ~ 90 psi at OB Curtis WTP and ~80 psi at JH Fewell WTP. When the
winter weather came through, psi dropped to 37 resulting in water outages throughout the City of
Jackson and City of Byram.

• The City of Jackson has officially received clearance to lift the precautionary boil water notice on its 16K
well water connections served by the Jackson Maddox Well System. This primarily impacts residents in
South Jackson, City of Byram and City of Terry in the following zip codes:
o 39170
o 39212
o 39154
o 39209-Jackson Customers Off Maddox and Wiggins Road
o 39272-Byram Customers on the West Side of I-55 South

• The precautionary boil water notice for the City’s 43K surface water connections is still in effect. Timing
to begin sampling on the surface water system remains to be determined. A setback at the plant on
Sunday, March 7th delayed this process and the City is working with the Mississippi State Department of
Health to determine when sampling can begin.

• We estimate fewer than 500 connections in the city are still experiencing low or no water pressure. Again,
these are pockets of South Jackson that are at higher elevations. It is also possible that some of these
residents are experiencing meter issues or broken pipes in their homes due to the storm. Our team
continues to investigate and find solutions.

• Reports of new water main breaks/leaks have tapered off to a normal cadence. Our crews continue to
work through the list of 120 water main breaks/leaks since the winter weather came through. 78 have
been repaired/addressed, 8 are ready for repair, and 34 are awaiting confirmation. An updated list is at the
end of this document.

• Please continue to report any water main breaks/leaks to 311.

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WATER DISTRIBUTION

• Bottled water will be distributed at the following locations on Thursday, March 11th from 3 p.m. until
depleted:
o Anderson United Methodist Church – 6205 Hanging Moss Road, Jackson, MS 39206
o Vergy P. Middleton Community Center - 3971 Flag Chapel Rd., Jackson, MS 39213
o Raines Elementary School - 156 Flag Chapel Rd., Jackson, MS 39213
o Battlefield Park - 953 W Porter St., Jackson, MS 39204
o Westside Community Center - 1650 Wiggins Rd., Jackson, MS 39209
o Terry Rd (Old Kroger) - 3520 Terry Rd., Jackson, MS 39212
o Forest Hill High School - 2607 Raymond Rd., Jackson, MS 39212
o Virginia College (parking lot) - 5841 Ridgewood Rd., Jackson, MS 392111

HOW TO HELP

• The City’s Department of Constituent Services is helping to coordinate offers of support and can be
reached at 601-960-2324 or 601-960-1835.

• At this time, the City of Jackson has identified the following key needs for residents:
o Bottled Water
o 1 Gallon Jugs of Water (Drinking and Distilled)
o Hand Sanitizing Wipes
o Flushable Wipes
o Hygiene Items (Soap, Hand Soap)
o PPE (face masks, hand sanitizer)
o Utility Assistance
o Gift Certificates for groceries
o Debris Removal (for elderly and disabled residents)

WSBA BILLING ADJUSTMENTS FOR REPAIRS

• Citizens who have experienced a significant leak or loss of water due to a plumbing issue or busted pipes
during this past week should retain copies of the plumbing statements upon repair to provide to WSBA
for consideration of an adjustment to your bill.

• To qualify for a leak adjustment, simply bring a copy of your plumbing receipt or a receipt for parts
purchased to the Applications Counter at WSBA. One of our customer services representatives will be
happy to assist you. Please call 601-960-2000 for any additional information.

PHONE LINES

• The volume of calls to 311 is still high. We ask that residents please leave a message stating their full
name, phone number, address and situation. In addition to 311, residents can also call 601-960-1111 or
601-960-1778.

• All water meter issues should be directed to 601-960-2000.

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WATER MAIN BREAKS/LEAKS

• The following locations have been reported by constituents of the city of Jackson. *Note, these also have
to be confirmed as actual water main breaks. Once confirmed, they will then have MS 811 Locate
requested. The following have not been repaired as of 3/10/2021:

1. GARDEN PL & ORCHARD VIEW DR

2. 411 W CAPITAL ST & NEAR ALABAMA ST- CONFIRMED
3. LENOX DR & RIDGEWOOD RD
4. 4227 HANOVER PL
5. 1860 PATTON AVE
6. 16 ROBINHOOD RD
7. 3857 PARKWAY AVE
8. 234 ELLIS AVE
10. 824 CARLISLE ST
11. 2656 LAKE CIRCLE
12. 2530 BAILEY AVE
13. 576 DRYDEN AVE
14. 422 ARBOR HILL DR
15. 159 RAULSTON DR, BYRAM
16. HATTIESBURG ST & JR LYNCH ST
17. 2237 SHEFFIELD DR
18. 3539 HAWTHORN DR
19. 1860 PADEN ST
20. 215 OVERLOOK PL
21. 202 RED HILL DR
22. 1516 DEVINE ST
23. 1102 LAVERNET RD
24. BLAIR ST & MONUMENT ST
25. TERRY RD & CULPEPPER DR
26. 538 WILLOW WISP WAY
27. 212 COLONIAL CIRCLE
28. 1430 Holliman Avenue
29. 2401 Coronet Place
30. 227 E ASH ST
31. 4874 OAK FOREST DR
32. 1222 BRECONRIDGE RD
33. 226 SWAN LAKE DR
34. COLUMBUS ST & ST CHARLES ST

• The following locations have been confirmed as actual water main breaks and the MS 811 Locate
requested. They have not been repaired as of 3/10/2021:

1. FIRST AVE & BUENA VISTA - CONFIRMED ---- (MS 811 LOCATE REQUESTED ON 3/4/2021)
2. 209 E CAPITAL - (MS 811 LOCATE REQUESTED REMARK 03/03/2021 - REPAIRING
SATURDAY 03/06/2021 PER RJ
3. 927 BLOOM ST - (MS 811 LOCATE REQUESTED 03/05/2021)
4. 203 E MONUMENT ST - (MS 811 LOCATE REQUESTED 03/5/2021)
5. W WOODROW WILSON AVE & MARTIN LUTHER KING JR DR - (MS 811 LOCATE
REQUESTED 03/05/2021)

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 6. 510 WESTBRIDGE COVE, BYRAM -(MS 811 LOCATE REQUESTED 03/05/2021)
7. 5247 NANTUCKETT DR - (MS 811 LOCATE REQUESTED 03/05/2021)
8. 1716 MCGEE ST - (MS 811 LOCATE REQUESTED 3/5/2021)

• The following water main breaks/ leaks have been repaired as of 3/10/2021:
1. 2236 MEAGAN DR
2. 3006 CHARLESTON DR
3. EDGEWOOD ST & EUCLID AVE
4. 5440 HIGHLAND DR
5. 3724 MONTROSE CIRCLE(3 Leaks Total Same Street) 3739 and 3748
6. DULING AVE & OLD CANTON RD
7. 622 DULING AVE
8. 124 ASHCOT CIRCLE
9. RHYMES PLACE & EASTBOURNE
10. 3906 RESTBROOK PLACE
11. 1154 GREYMONT AVENUE
12. 4893 CHURCH-HILL DR
13. 206 PRENTISS STREET
14. 218 COLUMBUS ST
15. FORTIFICATION ST AND MAPLE ST
16. 4021 OAKLAWN DR
17. 1045 AVONDALE ST
18. LONGINO ST & FORTIFICATION ST
19. 354 E MAYS ST
20. 4235 HANOVER PLACE
21. 3853 TYRONE DR
22. 350 SAMUEL BAILEY DR
23. 337 BARNES ST
24. 5939 BAXTER DR
25. 2382 HWY 80
26. 607 S JEFFERSON ST - SAME AS S JEFFERSON ST & E SOUTH ST NEAR JACKSON ICE
27. 931 UNION ST
28. W CAPITAL ST & LOINGINO ST
29. 857 N JEFFERSON ST
30. W CAPITAL ST & 144 BRADLEY ST
31. CLEVELAND AVE/HILL AVE
32. CAPITAL ST & LONGINO ST
33. 1614 JONES AVE
34. CLAIBORNE ST & ST CHARLES ST
35. 1600/1645 BLAIR ST
36. VALLEY ST NEAR ROBINSON ST ACROSS FROM PERKINS FOUNDATION
37. OAK DALE ST & WHOLESALE RD
38. 2919 MARWOOD DR
39. 1600/1609 FIRST AVE
40. DEWITT AVE/BAILEY AVE
41. E. MITCHELL AVE/N MILL ST
42. W MAYES ST & 3243 EDWARDS AVE
43. 330 GLENDALE AND BAILEY AVE
45. 3242 ROSEMARY ST
46. 726 ALVAREDO ST
47. 1200 RIDGEWAY ST & SAGE ST

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48.3925/3927 BERKLEY DR
49. 3503 DOWING ST/DUNBAR ST & DOWNING ST
50. 920 WHITWORTH ST
51. 544 LAUNCELOT RD
52. 711 BENNING RD
53. 940 MEADOW BROOK RD
54. 975 ROYAL OAK DR
55. 2310/2320 TWIN LAKES CIRCLE
56. 3715 GREENWICH ST
57. HOLLY HILL DR & OLD LAKE RD
58. 327 S DENVER ST
59. OLD CANTON RD & GLEN WAY DR
60. 200 S LAMAR ST
61. LANGLEY ST & GUDICI ST
62. 738 CHESTNUT ST
63. 4318 COUNCIL CIRCLE
64. 209 E CAPITAL ST
65. LILLY ST & CLOVER HILL
66. VIOLET ST & POCAHONTAS AVE
67. 2033 WILL O WISP WAY
68. 304 N CONGRESS ST
69. 212 AUTUMN RIDGE DR
70. TUDOR ST & CORLEY AVE
71. 6230 WOODSTOCK DR
72. CHENNAULT AVE & LINDSEY DR
73. E PASCAGOULA ST & LAMAR ST
74. 5726 BAYBERRY DR
75. N ALABAMA AVE & W CAPITAL ST
76. 611 CHELSEA DR & UPPER DARBY
77. 1100 CLEARY ST
78. MULE JAIL RD & MONTROSE DR

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