Unit 3 Friends and family Name:

Lesson E Writing ✓
A Match the problems with the requests.

1. My bathroom sink is leaking. c a. Can you please clean it up?

2. There is garbage in the hallway. b. Can you please put in a new light?

3. My door lock is broken. c. Can you please send a repair person?

4. There is graffiti on the wall. d. Can you please tell them to be quiet?

5. The neighbors are too noisy. e. Can you please fix it?

6. The hallway is too dark. f. Can you please paint over it?

B Number the sentences in the correct order for a complaint email.

To Whom It May Concern: 1 Greenway Properties
(help@greenwayproperties.com)
Repair Person Needed
Sincerely,
My bathroom sink is leaking.
Can you please send a repair person?

C Write the complaint email. Use the sentences from Exercise B.

New Message
Send

Date: December 21, 2018

To:
From: raymond.souza@umail.com

Subject:

I live at 233 Central Avenue, Apt. 12.

Thank you in advance.

Raymond D. Souza

Multilevel Worksheets

© Cambridge University Press 2018 Photocopiable 3rd Edition 3 49

 Unit 3 Friends and family Name:

Lesson E Writing ✓
A Read the problems. Write a request for each problem. Use Can you please . . . ?
1. My bathroom sink is leaking.
(send) Can you please send a repair person?
2. There is garbage in the hallway.
(clean up)
3. My door lock is broken.
(fix)
4. There is graffiti on the wall.
(paint over)
5. The neighbors are too noisy.
(tell)
6. The hallway is too dark.
(put in)

B Number the sentences in the correct order for a complaint email.

To Whom It May Concern: I live at 233 Central Avenue, Apt. 12.
Repair Person Needed 1 Greenway Properties
(help@greenwayproperties.com)
Thank you in advance.
Sincerely,
My bathroom sink is leaking.
Can you please send a repair person?
Raymond D. Souza

C Write a complaint email. Finish the email below. Use the sentences from
Exercise B.

New Message
Send

Date: December 21, 2018

To:
From: raymond.souza@umail.com

Subject:

Multilevel Worksheets

50 3rd Edition 3 © Cambridge University Press 2018 Photocopiable

 Unit 3 Friends and family Name:

Lesson E Writing ✓
A Read the problems. Write a request for each problem. Use Can you please . . . ?
1. My bathroom sink is leaking.
Can you please send a repair person?
2. There is garbage in the hallway.

3. My door lock is broken.

4. There is graffiti on the wall.

5. The neighbors are too noisy.

6. The hallway is too dark.

B Number the sentences in the correct order for a complaint email.

To Whom It May Concern: Sincerely,
Repair Person Needed I hope you will take of care of this as
soon as possible.
Thank you in advance.
Can you please send a repair person?
My bathroom sink is leaking.
Raymond D. Souza
I live at 233 Central Avenue, Apt. 12.
1 Because of the leak, we are using too
Greenway Properties
(help@greenwayproperties.com) much water.

C Write the complaint email. Finish the email below. Use the sentences from
Exercise B.

New Message
Send

Date: December 21, 2018

To:
From: raymond.souza@umail.com

Subject:

Multilevel Worksheets

© Cambridge University Press 2018 Photocopiable 3rd Edition 3 51