CATERPILLAR

ROUTING
®
SERVICE REPORT
1
SEG
DEALER WORK CUSTOMER
CODE J218 ORDER
3 0 0 8 7 2 0 0 2
NAME
PT. Kaltim Prima Coal
1 13 02 EMPLOYEE EQUIPMENT
DATE
mo da yr IDENTIFICATION
0098 LOCATION
Sangatta
CATERPILLAR CATERPILLAR INSTRUCTION
MODEL
D11R SERIAL NO.
8ZR00152
REPAIR FINAL DRIVE
AFTER FAILURE
HOURS 6098 MILES KILOMETERS

DID THIS INCIDENT

PART NUMBER DESC.* GROUP NUMBER MAKE THE PRODUCT DESCRIPTIVE COMMENTS
PART NAME QTY GROUP NAME
RESPONSIBLE CODE CONTAINING PART INOPERATABLE? (20 SPACES MAXIMUM PER INCIDENT)

6V8281 CUP BEARING 2 02 110-2780 FINAL DRIVE X STRESS F AT I Q UE

Yes No

1B3980 CONE 2 02 110-2780 FINAL DRIVE X STRESS F AT I Q UE

Yes No

Yes No

A - Structural C - Leaks E - System Malfunction G - General Repair K - Serviceability X - OPERATION

DESCRIPTION CODES * B - Surface D - Factory Assembly F - Factory Shipping H - Adjustment N - Abuse COMPLAINT
RELATED SERIAL NUMBERS COMPONENT ARRANGEMENT / LABOR MAN
DESCRIPTION

.
CATERPILLAR OEM PRODUCT TEST / SERIAL NUMBERS CODE HOURS
MODEL SERIAL NO. MAKE / MODEL COMPONENT NUMBER 22 Final Drive 87 45
.
VEHICLE CONVIGURATION .
DELIVERY
DATE 5-Jul-01 DATE OF 1-Jan-02
.
LAST LABOR
WHAT WAS THE
CUSTOMER COMPLAINT
Customer reported that 110-2780 Final Drive (RH OR LH ?) hesitate. There was found that -
metal particles embeded on the magnetic plug.
ADDITIONAL COMMENT ON
THE CAUSE OF FAILURE ?
Suspected this problem was caused by the Bearing preload, that having enlarge clearance after
5210 hours operation. Before disassembly, checked the end play of the carrier to the shaft was found + .003" to
.004", while the spec. is .003" to .002". It was to cause the Bearings become move / not alignment and damaged.
WHAT WAS THE
RESULTANT DAMAGED ?

HOW DID YOU

REPAIR IT ?

CUSTOMER SERVICEMAN
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