Professional Documents
Culture Documents
September 2019
Systems Operation
Troubleshooting
Testing and Adjusting
740 and 745 Articulated Trucks
VIMS Network Manager
3T3 1-UP (Machine)
3T4 1-UP (Machine)
3T5 1-UP (Machine)
3T6 1-UP (Machine)
3T7 1-UP (Machine)
3F3 1-UP (Machine)
3F4 1-UP (Machine)
3F5 1-UP (Machine)
3F6 1-UP (Machine)
3F7 1-UP (Machine)
3T8 1-UP (Machine)
3F8 1-UP (Machine)
3T9 1-UP (Machine)
PUBLICATIONS.CAT.COM
i06558969
In the United States, the maintenance, replacement, or repair of the emission control devices and
systems may be performed by any repair establishment or individual of the owner's choosing.
M0072950-04 3
Table of Contents
Software
Service Tool Software..........................................21
VIMSpc Software ................................................21
VIMSpc Onboard Configuration............................29
VIMSpc Reporting ...............................................37
Trend Report ......................................................37
Troubleshooting Section
Introduction
General Information ............................................38
Service Tools ......................................................38
Electrical Component and Connector Locations.....39
Diagnostic Capabilities ........................................40
Event Codes
Event Codes ......................................................46
Symptom Procedures
Symptom Troubleshooting ...................................49
Emerging Symptom Information ..........................49
Operating Hours Discrepancy ..............................49
Electronic Service Tool Does Not Communicate ....50
Reports and Messages Not Available ...................55
Circuit Tests
Data Link - Test ...................................................56
Data Link Configuration Status - Test ....................58
Data Link Configuration Status - Test ....................64
Electrical Connector - Inspect...............................67
External Antenna - Test .......................................71
Wiring Harness (Open Circuit) - Test.....................71
Wiring Harness (Short Circuit) - Test .....................72
Introduction
i07805105
General Information
SMCS Code: 7601
Illustration 1 g06441381
TM
VIMS data link connections
Events are related to a machine system. Usually, Snapshot – The Snapshot stores a segment of
events must be responded to. For example, the history for all parameters (channels) at a 1 second
operator needs to modify operation to cool the oil interval. The snapshot relates to a set of predefined
temperature for the converter when the temperature events. A snapshot is triggered automatically for a
is too high. When such an event is present, the severe event. The snapshot is then stored in
operator is shown information on the display. A fault memory. The configuration software designates the
with the machine electrical system is called a events that are considered to be severe events. The
diagnostic. A diagnostic requires a service technician “Trigger Snapshot” menu option can be used to
to make a repair. initiate a snapshot manually. A snapshot consists of
all the parameters that describe the conditions of the
i07805111
system. The snapshot records data from 5 minutes
before the event to 1 minute after the event. This
strategy is also applied to snapshots that are
Features triggered immediately after key on. However, a
portion of the 5 minutes of data that occurred prior to
SMCS Code: 7601 the event was captured prior to turning off the key.
This portion of data may have been stored hours or
Feature Variations days before the event that triggered the snapshot.
VIMS TM is designed to operate on several different
types of machines. All the possible functions of VIMS VIMS has the capability of storing two sets of
are not needed on every type of machine. snapshot information. If a snapshot is in the process
Configuration software is used to identify the type of of being recorded and a second snapshot is
machine and identifies the available VIMS functions. triggered, the second snapshot will be recorded
simultaneously.
Diagnostic information is stored in VIMS for all
system events and diagnostics. The information is The snapshot information is accessible only with
stored even if the condition is not present at the time VIMSpc.
of troubleshooting.
Standard Datalogger – The standard datalogger
Cat ® Production Measurement has a total recording time of 30 minutes and is
recorded in 1 second intervals. This datalogger
(CPM) captures all the parameters that are monitored by
VIMS . The operation of the datalogger is similar to
The Cat Production Measurement (CPM) system is the snapshot, but the datalogger cannot be triggered
integrated into VIMS. The addition of a VIMS network by an event. However, the datalogger can be
manager to a machine fitted with payload automatically started and stopped by parameters that
measurement is the ability to set Material ID and Site are designated in the configuration. The manual
ID. triggering of the datalogger can only be done by
VIMSpc or the display. The datalogger can be started
Types of Recorded Data and stopped.
The occurrence of certain events, diagnostics, and Conditional Datalogger – The conditional
machine conditions are recorded in the VIMS datalogger has 30 minutes of data. This datalogger
onboard memory. This information is organized into
seven categories and is used to analyze problems starts and stops conditionally or by display input.
with the machine. Listed below are the seven Once the datalogger is full, the datalogger stops and
categories: cannot be used again until downloaded and reset.
The conditional datalogger triggers when the pre-
Event List – A record of stored events and defined condition of traveling loaded is met. The
diagnostics that have occurred on the machine. Not conditional datalogger is enabled through Cat ET.
all events are stored. The record contains the last
500 events and diagnostics that are listed in the order Continuous Datalogger – The continuous
of occurrence, the newest at the top. The event list datalogger captures all configured parameters at 1
transfers the oldest data into the event summary list second intervals for up to 1 hour. Any time the key
when the event list exceeds 500 records. start switch is in the ON position, VIMS will capture
this data. VIMS does not capture key off times in the
Event Summary List – An Event Summary List is continuous logger. The continuous datalogger
composed of the first five occurrences, last five provides the capability to record data from all
occurrences, and worst five occurrences of recorded configured channels in a continuous loop. This
events. The event summary list is limited to 500 continuous datalogger is activated on machine
records. startup and deactivated on machine shutdown. Upon
machine shutdown and restart, the continuous
datalogger does not lose data and continues to
Note: The event list is accessible from the display or record where the previous recording was stopped. At
with VIMSpc. the end of the time loop, the data is over-written
starting with the oldest data. The continuous
datalogger is not intended for regular maintenance
6 M0072950-04
Introduction
• Any data for a trend that is collected for less than 1 Histograms – Histograms record the history of a
hour when the key start switch is turned off is parameter since last reset and are used to evaluate a
discarded. parameters range of operation. The histogram of the
engine speed could indicate the percentage of time
• Trend points are the average of each trend that that the engine operated within a defined speed limit
was captured during the past hour. Each trend for a time interval. Histograms are accessible only
must meet the conditions that are set for that with VIMSpc.
trend. A single trend point for the designated hour
is calculated and stored when the measured
i07805129
trends are averaged over 1 hour.
The data point or the responsible failure mode Electronic Control Module
identifier (FMI) is stored according to the following
guidelines: SMCS Code: 7601; 7610
• New software is flashed into the VIMS memory. VIMS A5N2 ECM
Following are the Module Identifier (MID) codes for
the VIMS TM A5N2 ECM:
MID 161 – VIMS ECM
M0072950-04 7
Introduction
• Time
• Payload calibration
• Logged events
• Configuration parameters
Table 1
Contents of Persistent RAM After Flashing the VIMS ECM
Date No
Time No
Configuration type Yes(2)
Changes to the configuration that were made with the service program
Yes
codes
Active events at the time the key start switch is turned off Yes
(1) The VIMS onboard software contains the source software (flash file) and the configuration software. Cat ® Electronic Technician (Cat ET)
must be used to flash this software.
(2) Installation of the new configuration software or the same configuration software clears the configuration type.
• Internal calculations
RS-232 (Service Tool) – Serial three-wire data link
allows communication between the VIMS ECM and
the service tool (laptop computer).
RS-232 (Broadcast) – Serial three-wire data link
allows communication between the VIMS ECM and
other off-board systems that are not service tools.
The onboard data can be passed from the machine
when a radio telemetry system is connected to the
port.
Events Broadcast
• Immediately after an event occurrence becomes
“Active” , VIMS shows this message to the
operator and sends a message to the office via the
telemetry port.
M0072950-04 9
Monitoring System
i07805137
Monitoring System
SMCS Code: 7601
The monitoring system:
• Continuously monitors machine systems
• Indication Display
• Information Display (Bronze II)
• Payload ECM
• DEF ECM
• Chassis ECM
• Engine ECM
• Aftertreatment antenna
• Transmission ECM
• Telematics ECM
The following information is displayed:
• Machine operating characteristics
• Diagnostics
• Service information
• Warning events
• Modes of operation
Instantaneous machine information and lifetime totals
as well as the machine condition and performance
are constantly gathered by the monitoring system.
Many of the settings can be adjusted to match the
machine to the desired application.
10 M0072950-04
Display
Display Modules
i07805172
Menu Navigation
SMCS Code: 7490; 7601
Illustration 3 g06209940
Performance Page 1, as shown in both the day mode (left side) and the night mode (right side).
(1) DAY MODE/NIGHT MODE hotkey button
Illustration 4 g06209970
Performance Page 1
(7) PAYLOAD hotkey button
Illustration 5 g06209987
Performance Page 1
(8) Payload Percentage Gauge (11) Payload Material (15) JOB SITE ID button
(9) Cycle Count (Features the same value (12) Payload Job Site Location Name (16) TOTALS button
as Total Load Count.) (13) Payload Weight Units (17) BACK button
(10) Payload Weight (14) MATERIAL ID button (18) HOME button
Note: For more information on Total Load Count, • Totals > Operator Totals
refer to the following section in this manual:
12 M0072950-04
Display
• HOME
Illustration 6 g06210041
Performance Page 1
(11) Payload Material (14) MATERIAL ID button
Illustration 7 g06210043
Illustration 8 g06210053
Material Selection page
(17) BACK button (21) Double UP Arrow button (24) OK button
(18) HOME button (22) Non-Interactive Scroll Bar with Menu (25) DOWN Arrow button
(19) Material ID list Sliding Indicator
(20) Double DOWN Arrow button (23) UP ARROW button
1. Press the UP Arrow button (23) or the DOWN 2. The appearance of the Non-Interactive Scroll Bar
Arrow button (25) to scroll through select a (22) indicates that there are more materials in the
material in the Material ID list. The selection will be list that are visible. The Menu Sliding Indicator will
marked by a horizontal yellow strip. move along with the page while scrolling through
the list.
14 M0072950-04
Display
Illustration 9 g06210062
The selection is shown in the Payload Material reading (11) on the Payload Performance Page.
(11) Payload Material (17) BACK button
(14) MATERIAL ID button (18) HOME button
Illustration 10 g06210066
Performance Page 1
(12) Payload Job Site Location Name (15) JOB SITE ID button
Illustration 11 g06210067
Illustration 12 g06210070
Job Site Selection page
(17) BACK button (21) Double UP Arrow button (24) OK button
(18) HOME button (22) Non-Interactive Scroll Bar with Menu (25) DOWN Arrow button
(19) Job Site ID list Sliding Indicator
(20) Double DOWN Arrow button (23) UP ARROW button
Illustration 13 g06210074
The selection is shown in the Payload Job Site reading (12) on the Payload Performance Page.
(12) Payload Job Site Location Name (17) BACK button
(14) MATERIAL ID button (18) HOME button
Illustration 14 g06210076
Illustration 15 g06210084
Active Job Site Totals2 readings page (Example: SiteName0002)
(12) Job Site ID reading
Illustration 16 g06210087
Job Site Selection page
(17) BACK button (23) UP ARROW button (27) Total Weight reading (in the English unit,
(18) HOME button (25) DOWN Arrow button Tons)
(22) Non-Interactive Scroll Bar with Menu (26) Material Name (28) RESET button
Sliding Indicator
Illustration 17 g06210106
RESET confirmation page
(17) BACK button (24) OK button
Trends – Trend information consists of the Resetting the cumulatives manually is not required.
minimums, maximums, and averages of parameter However, the cumulatives may be reset manually. If a
data over time. Trend information is viewed with reset of the cumulatives is requested, all the
VIMSpc software and is displayed as a graph or cumulatives will be reset. Cumulatives cannot be
columns of data. An example of trend information is reset individually.
the average brake temperature per hour. Trend
information is recorded for predefined parameters for Lifetime cumulatives are accessible only with
each machine. Trend information is recorded under VIMSpc. Cumulatives that are resettable are
the following specified guidelines: accessible with Advisor and Cat ET.
Histograms – Histogram information records the
• All 1-hour continuous trends begin when the key history of a parameter since last reset. Histograms
start switch is turned to the ON position. can be used to evaluate the range of operation for a
parameter. The histogram of the engine speed could
• Any trend data collected for less than 1 hour when indicate the percentage of time that the engine
the key start switch is turned OFF is discarded. operated within a defined speed limit for a time
interval.
• Trend points are the average of each trend that
was captured during the past hour. Each trend
must meet the conditions that are set for that Histograms are accessible only with VIMSpc.
trend. A single trend point for the designated hour
is calculated and stored when the measured Downloading Data From The
trends are averaged over 1 hour. Machine
Table 2
The data point or the responsible Failure Mode
Identifier (FMI) is stored according to the following Tools Needed
guidelines:
Part Number Description
• At least 1 “Trend condition” was met. 305-5528 Cable As
• “Conditions not met FMI 19” or the actual FMI that 425-6889 Cable As (ethernet only)
was responsible for the conditions that were not
met is stored. Use the following procedure to download the
onboard data from the VIMS ECM.
• Trends are accessible only with VIMSpc.
Cumulative – Cumulative information is the number
of occurrences of specific events. An example of
cumulative information is total engine revolutions or
total fuel consumption over the life of the machine or
component.
Illustration 19 g03339942
TM
VIMS 305-5528 Cable As schematic
Illustration 20 g03339864
“Download Data” screen
Illustration 21 g03339904
“Download Preferences” screen
Illustration 22 g03339910
“Download Status” screen
Illustration 23 g03339919
“Download Status Complete” screen
26 M0072950-04
Software
Illustration 24 g06207959
“Disconnect Machine” screen
M0072950-04 27
Software
Illustration 25 g03339838
Illustration 26 g03339921
“Reports” screen
28 M0072950-04
Software
Illustration 27 g03339925
“Select Machine Type” screen
M0072950-04 29
Software
Illustration 28 g03339928
“System Settings” screen
Illustration 29 g06207991
To view or change the current selected physical adapter, click on "Settings" button, then click "Select Ethernet
Adapter..." button.
Illustration 31 g06208014
(2) Disconnect button showing a Disconnected Icon
Illustration 34 g06208071
(3) Download button
Illustration 32 g00642205
The “Download Data” option allows the user to set up
The “System Preferences” option allows the user to VIMSpc software download preferences.
set up the VIMSpc software system preferences.
Illustration 33 g00642207
Illustration 35 g06208051
Illustration 37 g00642980
Illustration 36 g00642327
Install Source Software and
Configuration Software
1. Select the “Connect Machine” option from the
Installing source software and configuration software
“File” menu. is a common service procedure for machines that are
The “Trying to Connect” message is displayed at equipped with VIMS TM. This process is accomplished
by using the WinFlash program and the appropriate
the bottom of the “Application” window. After the onboard software. WinFlash is a program that is
VIMSpc software establishes communication with included with the Electronic Technician Software.
the machine, the baud rate of connection is Contact the machine product support group for a list
displayed on the status bar. The connection icon of flash software.
that is on the status bar will indicate the
connection. The arrows have become green. Electronic Control Module (Flash
Program)
Disconnect Machine
The following procedure is used to FLASH software
The “Disconnect Machine” option of the “File” menu into the VIMS ECM.
allows the user to abort communications with a
machine. 1. Procedure
a. Connect the data link Cable between the
Communication Adapter and Cat Electronic
Technician (Cat ET).
b. Connect the data link cable between the
Communication Adapter and the machine
diagnostic connector.
c. Turn ON the disconnect switch and the
keyswitch.
d. Use WinFlash to load the software.
34 M0072950-04
Software
Illustration 38 g06195498
Note: Before the new VIMS onboard software is Note: A print of the VIMSpc Machine Status Display
flashed, verify that a copy of the current VIMS screen may be used in place of item (4). This print
onboard software is available. can be used to reference important information about
the setup of the machine. Perform the following
procedure to make a file that will save the print.
M0072950-04 35
Software
b. Select the “Save As” option. 4. Click the Download button (3).
8. Enter a name for the file in the “Save As” dialog The Download screen is displayed to the right of
box. Using the serial number or the equipment the navigation pane. This page allows user to
number of the machine will make the file easy to download data recorded by VIMS from the
track. machine onto the local hard-drive.
9. Select a directory for storage of the file.
10. Click the “Save” button in the “Save As” dialog
box.
The file is now saved for later use and you can move
the file to the same subdirectory as the “downloaded”
files.
Illustration 40 g06208051
The top section of the Download screen displays VIMS ECM information.
i07805202
VIMSpc Reporting
SMCS Code: 7494; 7601
VIMSpc can create various reports including payload
reports, event reports, and trend reports.
See VIMSpc user manual and Help menus in
VIMSpc program.
i06902642
Trend Report
SMCS Code: 7601; 7632
Trend reports can provide useful information. To see
trends, perform the following:
1. Operate a machine for one 8-hour shift.
The 8-hour shift should contain a minimum of five
haul cycles.
2. Download the VIMS onboard data with VIMSpc.
3. Open the “Trend Report” dialog box of VIMSpc.
Use the procedure that is listed below to access
the “Trend Report” dialog box.
a. Press the “Report” option in the menu bar.
b. Select the “Prognostic” option in the “Report”
drop-down panel.
This action displays a new dialog box.
c. Press the “Trend” option in the new dialog box.
38 M0072950-04
Introduction
Troubleshooting Section When removing the harness from an ECM, use the
single screw in the center of the harness connector.
i06902647
Introduction
Service Tools
SMCS Code: 0785
i06902646 The following service tools and supplies are used in
electrical system maintenance.
General Information Table 3
Inspect all connections before any component is 6V-3000 Connector Repair Kit (Sure Seal )
replaced. Connections that are not clean and tight
190-8900 Connector Repair Kit (Deutsch)
can cause permanent or intermittent electrical
problems. Check that the wires are pushed into the 175-3700 Connector Repair Kit (Deutsch DT)
connectors completely. Make sure that the
connections are tight before other tests are made. 317-7484 Communication Adapter 3 Gp
If wire insulation is punctured, repair the damage. 147-6456 Wedge Removal Tool
Seal the damaged wires with 8T-0065 RTV Silicone 185-3996 Thread Lock Compound
Sealant. Cover the sealant with two layers of
1P-0810 Tape. 1P-0810 Electrical Tape
Failure of an electrical component may cause the 1U-5804 Calibrated Crimp Tool
failure of other components. Correct the cause of an
electrical system failure before replacing a 8T-0065 Silicone Sealant
component. (1) The most recent version of Cat ® ET can be found at: https://
dealer.cat.com/CatET.
(2) The most recent version of VIMSpc and the most recent version
of VIMSpc User Manual can be found at: https://dealer.cat.com/
cda/layout?m=398435&x=7&f=882808.
(3) This multimeter can use an RS232C cable to connect to a Lap-
top computer or Dataview tool group for troubleshooting.
M0072950-04 39
Introduction
Connectors
Reference: For Sure Seal connectors, see:
i06902648
• Electrical Schematic
40 M0072950-04
Introduction
Event Codes
Logged Event Codes
Illustration 42 g01967656
Cat ® Electronic Technician (Cat ET) hardware
Illustration 43 g02202815
Typical Cat ET screen for logged events
Illustration 44 g02204894
Typical Cat ET status screen
42 M0072950-04
Diagnostic Trouble Codes
i06902652
Determining Diagnostic
Trouble Codes
SMCS Code: 0785-UE; 7490; 7569
Illustration 45 g02625416
Typical Cat ® Electronic Technician (Cat ET) Service Tool screen for active diagnostic codes
The following procedures may cause new diagnostic • Failure mode identifier (FMI)
codes to be logged. Before any procedures are
performed, make a list of all the active diagnostic • Text description of the problem
codes. When each procedure is complete, clear the
diagnostic codes that were caused by the procedure.
Note: Before performing a procedure, always check
all the circuit breakers. Repair the cause of any
tripped circuit breaker.
Cat ET displays active diagnostic codes. Active
diagnostic data includes:
• Component identifier (CID)
44 M0072950-04
Diagnostic Trouble Codes
Illustration 46 g02625437
Typical Cat ET screen for logged diagnostic codes
Cat ET displays logged diagnostic codes. Intermittent • Time stamp of the most recent occurrence of the
problems are shown as logged diagnostic codes. The problem
logged diagnostic data includes the following:
i06902654
• Component identifier (CID)
• Failure mode identifier (FMI) Diagnostic Trouble Codes
• Text description of the problem SMCS Code: 7569
• Number of occurrences of the problem Table 4 lists the VIMS TM A5N2 Electronic Control
Module (ECM) diagnostic codes.
• Time stamp of the first occurrence of the problem
M0072950-04 45
Diagnostic Trouble Codes
800-11 VIMS Main Module: Failure Mode Not Identifiable Data Link Configuration Status - Test
1888-03 Local GPS Antenna - Voltage Above Normal External Antenna - Test
Event Codes
i06902655
Event Codes
SMCS Code: 7569
Event codes give an alert of an abnormal operating
condition. An example of a VIMS TM event could be a
high temperature on a tire.
When an electronic control module (ECM) activates
an event code, the Cat ® Monitoring System sends an
alert. The active event will be logged by the ECM and
can be viewed with:
• Cat Monitoring System
Indications The “E” means that the code is an event code. The
“XXXX” is a numeric identifier. The numeric identifier
When an abnormal operating condition occurs in is followed by a description of the code.
VIMS TM, the Cat ET status screen indicates that there
is an active event. Active event codes are listed in ascending numerical
order, the code with the lowest number is listed first.
Event codes are displayed on Cat ET in the following The active event code is removed from the list when
format: the condition is no longer present.
Troubleshooting
Perform the following steps to troubleshoot an event.
1. Obtain the following information from the operator:
(continued)
48 M0072950-04
Event Codes
(Table 6, contd)
(VIMS TM Event Codes)
Product Link depends on several communication • Use of a parallel cable between the
links to transfer data from the machine to the office. communication adapter and the PC
The following procedures assume that these
communication links are operating properly. The • Cat ET version Incorrect
requirements for proper communication are:
• Communication adapter firmware incorrect
• The VHF communication satellite network is
operational for the geographic area. • Cat ET configuration incorrect
• Product Link is correctly configured to • Communication adapter electrical power problem
communicate on the VHF communications
network. • ECM electrical power problem
• The EM is configured properly and the software is Use this procedure to solve communication problems
between Cat ET and an ECM.
functioning.
The Communication Gateway ECM or the PL121SR
radio should not be replaced without verifying that
these issues have been investigated. Contact your
Caterpillar ® technical communicator for aid in
resolving these issues.
i06902662
Table 7
Troubleshooting Test Steps Values Results
1. Determine the Problem Multiple results possible. Both indicators on the communication adapter
are not flashing.
A. If Cat ET is not communicating and the Go to Step 2.
“POWER” indicator is not illuminated, cycle the
power to the communications adapter. Cat ET indicates on both data links that the en-
gine must be serviced.
Go to Step 2.
2. Verify That the Correct Communication Communication adapter is correct. OK - A correct communication adapter is
Adapter Is Being Used being used.
Table 8
3. Check the Communication Adapter Firm- Cat ET communicates on both data links. OK - Cat ET communicates on both data links.
ware Version
Not OK - Cat ET does not communicate using
Note: The communication adapter firmware both data links.
version must be “3.0.0” or higher.
Go to Step 4.
A. Disconnect Cat ET and verify that the
“power” indicator on the communication adapt-
er is illuminated.
Table 9
4. Verify Cat ET Is Configured Correctly Cat ET communicates on both data links. OK - Cat ET communicates on both data links.
Cat ET must be configured correctly to com- Not OK - Cat ET does not communicate on
municate on both data links. Perform the fol- both data links. The “POWER” indicator is not
lowing procedure: illuminated.
G. Click “OK” .
Table 10
Troubleshooting Test Steps Values Results
5. Check the Electrical Power to the Com- Battery voltage is present. OK - Battery voltage is present at the service
munication Adapter tool connector.
A. Check for battery voltage at the service tool Repair: Verify that the cable between the serv-
connector. ice tool connector and the communication
adapter is OK.
Replace the cable, if necessary.
STOP.
Table 11
Troubleshooting Test Steps Values Results
6. Check the Electrical Power to the ECM Battery voltage is present at all appropriate OK - Battery voltage is present at all the ap-
terminals. propriate terminals. The circuits for the bat-
A. Verify the application electrical power is ON. tery power to the ECM are OK.
Go to Step 7 if necessary.
7. Establish Communication With a Bypass Communication exists. OK - Cat ET communicates on both data links
Harness when the bypass harness is used. There is a
problem with the application wiring for one of
A. Connect the communication adapter to the the data links.
engine ECM with a 217-0113 Wiring Harness
(ECM BYPASS). This harness supports com- Repair: Repair the data link.
munication on both data links.
STOP.
B. Establish communication.
i06902663
Circuit Tests
i07805207
1273-09 Chassis Control Module - Abnormal Update Rate There is a lack of communication between VIMS and the Chas-
sis ECM.
4255-09 Telemetry Data Link #2 - Abnormal Update Rate The buffer is full, service soon.
Table 13
Troubleshooting Steps Values Results
1. Check for Diagnostic Codes There are no active OK - There are no active data link associated codes.
data link associated
A. Connect Cat ® Electronic Technician (Cat ET) to codes. STOP.
the machine.
Not OK - There are active data link associated codes.
B. Check for active codes.
Go to Step 2.
Repair:
STOP.
3. Check the Hardware Part Numbers and the Soft- *Hardware is the OK - The hardware and software are correct.
ware Versions correct part number
*Software is the lat- Go to Test Step 4.
A. In Cat ET, click “ECM Summary” . est version.
NOT OK - The hardware or software is not correct.
B. Check “Software Group” for info(1).
Repair:
STOP.
B. Disconnect all ECMs from the data link. NOT OK - The resistance is not correct.
There is a short between frame ground and the data link circuit in
C. At the harness connector for the Communication the harness.
Gateway # 1 ECM, measure the resistance between
frame ground and the following harness contacts: Repair:
(continued)
58 M0072950-04
Circuit Tests
B. All related ECMs remain disconnected from the NOT OK - The resistance is not correct.
harness. There is a short between the +battery and the data link circuit in
the harness.
C. At the harness connector for the related ECM,
measure the resistance between the following har- Repair:
ness contacts:
Repair or replace the harness.
* +Battery and +Data Link
* +Battery and -Data Link STOP.
B. All related ECMs remain disconnected from the NOT OK - The resistance is not correct.
harness. There is an open in the harness.
7. Check Other ECMs on the Data Link Codes are not OK - Codes are not active.
active. The initial related ECM may have failed.
A. Reconnect all the ECMs that use the data link.
Repair:
B. Turn ON the disconnect switch and the key start
switch. Contact your Technical Communicator.
C. Check the event list for codes logged against other NOT OK - A code is active.
ECMs.
Repair:
STOP.
(1) Consult the Business Unit that produces the product for the correct part numbers.
(2) Refer to Testing and Adjusting, “Electronic Control Module (ECM) - Replace”.
(3) Refer to Testing and Adjusting, “Electronic Control Module (ECM) - Flash Program”.
M0072950-04(EN-US)
Table 15
Communication Gateway (VIMS TM A5N2 Main ECM)
MID 161
Table 16
Troubleshooting Steps Values Results
1. Check for Diagnostic Codes Code is not active. OK - The code is not active.
Repair:
STOP.
(continued)
64 M0072950-04
Circuit Tests
B. Select the ECM that is related to the code. Not OK - Software version is not correct.
STOP.
(1) Consult the Business Unit that produces the product for the correct part numbers.
i07805212
590-14 Engine Control - Module Special Instruction Logged events that cannot be explained.
800-11 VIMS TM Main Module - Failure Mode Not Logged events that cannot be explained.
Identifiable
1273-14 Chassis Control - Special Instruction Logged events that cannot be explained.
Note: These diagnostic codes report the data link • Incorrect ECM
configuration status, but not the physical condition of
the data link.
Possible FMI 11 causes are:
• Configuration is not loaded.
Table 18
Troubleshooting Steps Values Results
1. Check for Diagnostic Codes Code is not active. OK - The code is not active.
Repair:
STOP.
Begin FMI 11 Troubleshooting Here
B. Select the ECM that is related to the code. Not OK - Software version is not correct.
STOP.
(1) See Troubleshooting, “Electrical Connector - Inspect”.
(2) Consult the Business Unit that produces the product for the correct part numbers.
(3) See Testing and Adjusting, “ECM Software - Install”.
66 M0072950-04
Circuit Tests
Table 19
Troubleshooting Test Steps Values Results
Begin FMI 14 Troubleshooting Here
4. Check For an Associated FMI 9 Code Associated FMI 9 is not OK - Associated FMI 9 code is not active.
active.
A. Establish communication between Cat ET Go to Step 5.
and the VIMS ECM.
Not OK - Associated FMI 9 code is active.
B. Check for an associated FMI 9 code.
Repair:
STOP.
5. Check the Personality Module Code for Personality code is valid. OK - Personality code is valid.
Compatibility With the Application
Go to Step 6.
A. Connect Cat ET.
Not OK - Personality code is not valid.
B. Select the ECM that is related to the code.
Repair:
C. Check the personality code.
A. Obtain the correct flash file.
STOP.
(continued)
M0072950-04 67
Circuit Tests
6. Check the Configuration Parameters Configuration parameters OK - Configuration parameters are correct.
are correct.
A. Connect Cat ET. Go to Step 7.
STOP.
7. Check For Compatibility With Other ECMs are compatible. OK - The ECMs are compatible.
ECMs On the Data Link
Repair:
A. Connect Cat ET.
Contact your Technical Communicator.
B. Select the ECM that is related to the logged
code. STOP.
C. Determine if ECMs on the data link are Not OK - The ECMs are not compatible.
compatible.
Repair:
STOP.
(1) See Testing and Adjusting, “ECM - Replace”.
SMCS Code: 1408-040-CY; 7553-040-WW This information will assist in detecting problems with
connectors and wiring. If a problem is found, correct
Reference: See the following media sources for the condition and verify that the problem is resolved.
connector inspection and maintenance: Disconnecting and reconnecting connectors
sometimes resolves intermittent electrical problems.
• Special Instruction, SEHS9615, “Servicing DT Checking for diagnostic codes immediately before
Connectors” disconnecting a connector is important. Also check
for diagnostic codes after reconnecting the
• Special Instruction, SEHS9065, “Use Of CE connector.
Connector Tools”
If the status of a diagnostic code is changed due to
• Service Magazine, SEPD0342, 27 January 97, disconnecting and reconnecting a connector, there
“Field Repair Of Single Wire Breaks In Harnesses are several possible reasons. The likely reasons are
(Sealed Splice)” loose terminals, improperly crimped terminals,
moisture, corrosion, and inadequate mating of a
• Service Magazine, SEPD0371, 28 July 97, connection.
“Protection Of Unsealed Electrical Terminations
For Machines In Corrosive Applications” Guidelines
• Service Magazine, SEPD0473, 24 May 99, “New • Use a 1U-5804 Crimp Tool (12-GA TO 18-GA) to
DT Connector Plugs With Improved Seal service Deutsch HD and DT connectors. Never
Retention” solder the terminals onto the wires.
68 M0072950-04
Circuit Tests
Illustration 48 g01960167
(1) Former seal design
(2) Current seal design
M0072950-04 69
Circuit Tests
Troubleshooting Steps
Table 20
Troubleshooting Steps Values Results
Seals:
* Seals are
sealing.
* No seals are
missing.
B. Visually inspect the wiring. Wiring: Not OK - The harness is not OK.
* Is secure.
* Is not Repair:
compressed.
* Has no abrasion. A. Repair or replace the harness.
* Has no nicks.
* Has no cuts. B. Verify that the repair corrected the problem.
* Has no exposed
insulation. STOP.
* Has no rubbing
against the chas-
sis or a sharp
point.
3. Inspect Connector Terminal And Locking Wedge OK - The terminals are OK.
Terminals are:
* Properly aligned.
A. Visually inspect the terminals. Go to Step 4.
* Undamaged.
* Properly located
B. Visually inspect the locking wedges. See Figure 50 . Not OK - The terminals are not OK.
in the connector.
* Properly crimped
Repair:
in the terminal.
A. Repair and/or replace the terminals.
Locking wedges
are:
B. Verify that the repair corrected the problem.
* Properly
installed.
STOP.
(continued)
70 M0072950-04
Circuit Tests
Repair:
STOP.
B. Insert a new pin into each socket of the mating plug. Not OK - The sockets are not OK.
STOP.
STOP.
7. Check For Intermittent Problems If an intermittent OK - The harness passed the wiggle test.
problem exists:
A. Select the “Wiggle Test” from the diagnostic tests on Cat ® * “Status” will be If another procedure recommended this test, return to that
Electronic Technician (Cat ET). highlighted. procedure and continue testing.
* An audible beep
B. Choose the appropriate group of parameters to monitor. will be heard. STOP.
C. Press the “Start” button. Not OK - The harness did not pass the wiggle test.
STOP.
(1) Use the 1U-5804 Crimp Tool (12-GA to 18-GA) to replace the terminal.
M0072950-04 71
Circuit Tests
i07070289
Table 21
Communication Gateway (VIMS TM A5N2 Main ECM)
MID 161
2524-03 Satellite Antenna - Voltage Above Normal There is a lack of communication from the Satellite Antenna.
4682-03 Cellular Antenna - Voltage Above Normal There is a lack of communication from the Cellular Antenna.
Note: The coax wiring between the radio and 6. Submit a DSN ticket.
external antenna cannot extend further than 4.5 m
(14.76 ft). i06902670
1. Check wiring connections from the radio to the Wiring Harness (Open Circuit)
external antenna.
- Test
a. Loose or broken wire found. Repair the
connection, perform a communication check, SMCS Code: 1408-038
and return to service.
An open circuit is a failure that results in no current
b. Wiring is OK. Proceed to Step 2. flow. An open circuit can be caused by:
2. Measure the distance from the radio to the external • Poor connections
antenna.
• Broken wires
a. If the coax wiring is over 4.5 m (14.76 ft),
replace the coax extension with a shorter
extension. Refer to Special Instruction,
REHS9757, “Installation Procedure for Product
Link PL241 Systems” for preferred coax
extension part numbers.
b. The distance from the radio to the external
antenna is less than 4.5 m (14.76 ft). Proceed
to Step 3.
3. Replace any coax extension between the radio,
and the external antenna.
a. Issue resolved. Perform a communication
check, and return to service.
b. Issue not resolved. Proceed to Step 4.
4. Replace the external antenna.
a. Issue resolved. Perform a communication
check, and return to service.
b. Issue not resolved. Proceed to Step 5.
5. Replace the radio.
a. Issue resolved. Perform a communication
check, and return to service.
b. Issue not resolved. Proceed to Step 6.
72 M0072950-04
Circuit Tests
B. Turn OFF the keyswitch and the disconnect switch. Not OK - The resistance is ≥ 5K Ω.
The circuit is open(2).
C. Disconnect the component and the ECM from the
harness. Repair:
D. At one of the disconnected harness connections, place a Repair or replace the harness.
jumper wire from the suspect wire contact to frame ground.
STOP.
E. At the other connector of the harness, measure the resist-
ance from the suspect wire contact to frame ground(1).
(1) Use a calibrated digital multimeter for this check.
(2) A resistance ≥ 5 Ω but < 5K Ω, indicates a loose or corroded connection. A resistance ≥ 5K Ω indicates an open.
i06902671
Testing And Adjusting If a system does not pass the self test, correct the
problem before operating the machine.
Section
i06902676
If the action alarm does not sound during this test 3. Verify that the new display module has the correct
or machine monitoring displays are not function- part number.
ing, do not operate the machine until the cause 4. Install the new display module.
has been corrected. Machine operation with
faulty action alarms or displays could result in in- 5. Connect the harness to the display module.
jury or death as any Warning Category 3 notifica-
tions will not be relayed to the operator. 6. Verify that the new display module operates
properly.
To ensure the proper monitoring system operation,
check the system daily.
i07805230
To check the monitoring system:
ECM Software - Install
1. Turn the battery disconnect switch to the ON
position. SMCS Code: 7601-591-EK2
2. Turn the start switch key to the ON position. “Flashing” is loading software into an electronic
control module (ECM). Flashing an ECM must be
The monitoring system will perform an automatic done if the ECM has been replaced. Cat® Electronic
self-diagnostic test. Technician (Cat ET) contains the program WinFlash
which is used to load software into the ECM.
The following systems are tested for
approximately one second: The following procedure is used to flash software into
an ECM. The following worksheet should be
• Indicators completed prior to flashing any new VIMS TM onboard
software. The worksheet will help prevent the loss of
• Gauges stored data and user settings.
• Action alarm Note: Verify that a copy of the current VIMS software
is available.
3. Verify that the following occurs:
1. Connect the cable between the communication
• Gauges go to the far right positions. adapter and the pc running Cat ET.
Note: Winflash will indicate that the ECM is “BLANK” If the ECM is programmed, Cat ET will provide
if the ECM is not flashed. access to the proper ECM areas.
i06902678
8. Configure the ECM.
Interface “ Eth0.20””
Illustration 51 g03693644
“Eth0.20” screen
Interface “ Eth0.1.0””
Illustration 52 g03693666
“Eth0.1.0” screen
Interface “ Eth0.11””
Illustration 53 g03693671
“Eth0.11” screen
• Repair intervals
• Site application modification
• Operator training
• View reports.
(continued)
(continued)
M0072950-04 81
Testing and Adjusting
(continued)
Category 2S Warning – A Category 2S Warning is a
special version of the standard Category 2 warning
82 M0072950-04
Testing and Adjusting
that includes a continuous action alarm. The action Dialog box – A Dialog box is a window that allows
alarm is used to get the attention of the operator in the user to exchange information needed by an
situations that may be normally overlooked. application.
Category 3 Warning – A Category 3 Warning is a Disk Operating System (DOS) – Disk Operating
red alert indicator that flashes to warn the operator System (DOS) is the software that contains the
that a Category 3 condition exists. The indicator also internal operating instructions for the computer. This
indicates a failed machine system. The action lamp software also allows the computer operator to make
also flashes to indicate a Category 3 warning. The manual commands. All computer systems need
action alarm sounds on and off. This warning tells the some type of operating system to function.
operator to shutdown the machine.
Display – A Display is any gauge, indicator, or digital
Cat ® Electronic Technician (Cat ET) – Cat® readout that is used to display machine data.
Electronic Technician (Cat ET) is a Windows based
program that is used to service Caterpillar products. Download – Downloading is the process of moving
The software operates on a service tool (personal or transferring stored information from an electronic
computer). control to an off-board system such as a service tool.
See “Upload” .
CDL – Refer to Cat Data Link.
Electronic Control Module (ECM) – The ECM is an
CD-ROM – Compact Disc-Read Only Memory. electronic control that monitors machine systems.
The control also outputs commands to drive
Channel – Channel describes an input to an components. The term was formerly used to describe
electronic control. A channel may also be a an electronic engine control.
frequency that is used for a voice transmission and/or
the transmission of data. ET – Refer to Cat Electronic Technician (Cat ET).
Clear – Clear refers to the removal of diagnostic Fill Factor – The fill factor is determined by dividing
information that is stored in the memory of an the actual volume of the load by the maximum
electronic control. Before clearing a failure, the failure volume of the load. The fill factor is expressed as a
must be on hold and the failure must not be present. percentage.
“Reset” can be used in place of “Clear”. “Clear” is the
preferred term. Flash Files – Flash Files are software programs that
contain instructions on the operation of electronic
Communication Adapter – A Communication controls. The programs are transferred from the off-
Adapter is a device that allows the service tool to board service tool to any on-board electronic control.
communicate with an electronic control over the Cat Refer to “Flash Programming”.
Data Link. The communication adapter converts the
information on the Cat Data Link and the ATA data Flash Memory – Flash Memory is solid-state
link to the RS-232 format. The communication memory that is used in electronic controls. The
adapter converts the RS-232 information to a format memory can be reprogrammed with an off-board
that can be used by the Cat Data Link and the ATA service tool through a data link without being
data link. The RS-232 / USB Comm Adapter 3 is removed from the control. Other types of memory
USB. can only be programmed outside of the control.
Configuration Software – Configuration Software is Flash Programming – Flash programming is a
the information that is provided for use by the on- means of programming an electronic control. Flash
board system. This information contains specific programming is also used to update the software of a
characteristics of the machine. control. Flash programming is done with an off-board
service tool instead of replacing the control or a
Connector – A Connector is a device that is personality module. This process involves the
constructed of two pieces that mate. A connector
provides a way to disconnect circuits or separate transfer of configuration software from the service
circuits. Connectors are also used for hydraulic tool to the electronic control. Communication is done
over a data link. See “Flash Memory” and
circuits or pneumatic circuits. “Uploading”.
Cycle Time – The Cycle Time is the “elapsed time” Gage – Refer to Gauge.
that is required for one “load cycle” .
Gauge – A Gauge is a type of display device. The
Data Link – The Data Link is a circuit that is used for gauge is usually a circular shape with an indicator
digital communications. The communications occur
between electronic controls or the communications needle. The gauge can be a mechanical device or a
occur between electronic controls and a service tool. solid-state device.
Default – A Default is the initial value of a parameter Hardware (H/W) – Hardware is the electrical
prior to programming by the customer. A Default is components and electronic components that make
also the value of the parameter after the system has up an electrical system.
been reset. Icon – An Icon is a symbol that is used instead of
words to convey a message in any language.
M0072950-04 83
Testing and Adjusting
time. A set of event information is shown briefly. The Subsystem – A subsystem is a system that is part of
display will automatically advance to the next set. a larger system.
After all the sets are shown, the process is repeated.
Some controls will show the message “END” before Telemetry – Telemetry refers to a wireless method of
the control repeats the process. broadcasting data between two points. This method
often uses radio.
Sensor – A Sensor is a device that monitors the
physical condition of a machine system. The sensors VIMSpc – VIMSpc is a Windows based off-board
can monitor the conditions that are listed here: software product. VIMSpc software is used with a
pressure, temperature, flow, and mechanical service tool.
movement. The sensors convert the condition into an
electrical signal that can be understood by an VIMS TM Supervisor – VIMSTM Supervisor is a
electronic control. Windows based off-board software product. VIMS
Supervisor software enhances VIMSpc by providing
Serial Data Link – A Serial Data Link is a type of analysis of Fleets and single machines with
data link that transfers 1 bit of data at a time. The advanced capabilities of data filtering.
data link is used to transfer information. The
information is transferred between computerized VIMS TM – VIMSTM is a system that is designed to
controls. monitor all on board systems for abnormal
conditions. VIMS controls the electronic instrument
Service Hour Meter (SHM) – A Service Hour Meter panel via a special data link.
is a meter on the machine that totals the running
hours of the engine. Volatile Memory (VM) – Volatile Memory is a type of
data storage that is lost with an interruption of power.
Service Meter Hours (SMH) – Service Meter Hours
are time increments only when the engine is running. Warning Category – A Warning Category describes
SMH is most often used to determine the intervals for the severity of an operator warning. The warning is
servicing the machine. SMH is also used to identify based on one of three categories.
the time of occurrence of an event. SMH is used as
part of the diagnostic process. Refer to Service Meter
Units. i06902689
Service Program Code (SPC) – Service Program
Codes are codes that are entered into the electrical System Schematic
system by the user through the keypad. The codes
initiate the requested operation. SMCS Code: 7566
Service Tool – A service tool is a tool that is used to Note: The following schematics do not show all
service Caterpillar machines. A service tool most
often refers to the service equipment that is listed details.
here: Electronic Control Analyzer Programmer
Reference: For the current schematic showing more
(ECAP), Cat Electronic Technician (Cat ET), a digital
multimeter, and laptop computer. details, see Electrical Schematic, UENR4170.
M0072950-04(EN-US)
i07449283
System Schematic
SMCS Code: 7566
Illustration 57 g06337623
M0072950-04 89
Testing and Adjusting
Illustration 58 g06341782
Payload Datalink circuit
90 M0072950-04
M0072950-04 91
Index Section
Index
B Introduction .................................................... 4, 38
Battery - Replace ................................................78
M
C Menu Navigation .................................................10
DAY MODE/NIGHT MODE Button ....................10
Cable Connections..............................................78 Payload Performance Page ..............................10
Circuit Tests........................................................56 Monitoring System ................................................9
Connector Contact Description.............................79
ECM Connector Pinouts ...................................80
O
D Off-Board Service Tool.........................................79
Related Material and Support ...........................79
Data Link - Test ...................................................56 Operating Hours Discrepancy ..............................49
Data Link Configuration Status - Test .............. 58, 64
Determining Diagnostic Trouble Codes .................42
Using Cat® Electronic Technician (Cat ET) to R
Determine Diagnostic Codes...........................42
Diagnostic Capabilities ........................................40 Reports and Messages Not Available ...................55
Cat® Electronic Technician (Cat ET) ..................40 Router - Configure...............................................75
Diagnostic Trouble Codes.............................. 42, 44 VIMS TM Router Configuration in VIMSpc............75
Component Identifier (CID) and Failure Mode
Identifier (FMI) Information..............................45
Display ...............................................................10 S
Display Module - Replace ....................................74 Self Test .............................................................74
Replacing a Display Module .............................74 Service Tool Software..........................................21
Display Modules..................................................10 Service Tools ......................................................38
Cat ® ET ..........................................................39
Connectors .....................................................39
E Multimeters and Checkers ................................39
ECM - Replace ...................................................75 VIMSpc ...........................................................39
ECM Software - Install .........................................74 Software.............................................................21
Electrical Component and Connector Locations.....39 Symptom Procedures ..........................................49
ECM ...............................................................40 Symptom Troubleshooting ...................................49
Electrical Connector - Inspect...............................67 System Schematic ........................................ 84, 87
Guidelines.......................................................67 Schematics Used For Cat ® Production
Troubleshooting Steps .....................................69 Measurement ................................................87
Electronic Control Module ......................................6 Systems Operation Section....................................4
VIMS TM A5N2 Electronic Control Module (ECM)...6
Electronic Service Tool Does Not Communicate ....50
Emerging Symptom Information ...........................49 T
Event Codes .......................................................46 Table of Contents ..................................................3
Troubleshooting...............................................47 Testing and Adjusting ..........................................74
VIMS TM Event Code List ...................................47 Testing and Adjusting Section ..............................74
Warnings and Indications .................................46 Trend Report ......................................................37
External Antenna - Test .......................................71 Troubleshooting Section ......................................38
F V
Features...............................................................5 VIMSpc Onboard Configuration............................29
Cat ® Production Measurement (CPM).................5 Communicate With a Machine ..........................33
Feature Variations..............................................5 Downloading Data From The VIMS System ......35
Types of Recorded Data .....................................5 Install Source Software and Configuration
Software........................................................33
Virtual Network Switch (VNS).........................29
G VIMSpc Reporting ...............................................37
General Information ........................................ 4, 38 VIMSpc Software ................................................21
Glossary of Terms ...............................................81 Downloading Data From The Machine...............22
VIMSpc Features .............................................21
I
Important Safety Information ..................................2
92 M0072950-04
Index Section
W
Wiring Harness (Open Circuit) - Test.....................71
Open Circuit Test .............................................72
Wiring Harness (Short Circuit) - Test .....................72
Short Circuit Test .............................................73
M0072950 CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, “Caterpillar Yellow”, the
©2019 Caterpillar “Power Edge” and Cat “Modern Hex” trade dress as well as corporate and product identity used
All Rights Reserved herein, are trademarks of Caterpillar and may not be used without permission.
94 September 2019