Professional Documents
Culture Documents
_______ I try to see how I’m responsible instead of just blaming the other person.
_______ I look for ways to solve the problem rather than win the argument.
_______ I try to put myself into the other person’s place instead of only focusing on my own stuff.
Five or more? If so, you’re already a conflict solver a good part of the time. Keep at it! Also know that
you’ll become an even better conflict solver by working to turn your “no” answers into “yes” answers.
Fewer than five? You’re not there yet…but you can get there. Choose one new idea to try and do it
until it starts to come more easily. Then choose another. Also continue doing whatever you said yes
to from the get go.
If you answer yes to the third statement, you’ve already made an important start! Being willing to
work out conflicts is the first big step on the road to becoming a conflict solver.