APPRENTICE IN

Finance
(Transactional)
This programme provides your first taste of a career in finance and accounting – with a
twist. You’ll learn how to invoice, how to maintain a ledger and allocate payments, how
to create and issue detailed reports, how to pay suppliers and reconcile statements,
and how to administer credit cards and monitor spend – but you’ll be doing it for an
organisation protecting the UK’s interests around the world.

No matter if you’re a school-leaver, career-changer, or

simply interested in this area, you’ll enjoy a competitive K E Y FAC T S
salary and paid qualifications, while getting hands-on • Level 2 apprenticeship
experience with all sorts of teams. Accounts Receivable.
• B
 ased at Hanslope Park, Milton Keynes
Accounts Payable. Billing. Card Services, including
Expenses Audit. And as you learn how to balance the • S
 tarting salary: £19,749 plus £1,750 location allowance

books – and how to balance your work and your studies • S

 alary upon qualification could be in the region of
£20,500
– you’ll be doing something that really counts. After
all, you’ll be helping us to provide value for money for • 1 8-month programme – with a potential career at the
end
taxpayers everywhere. So, if you’re ready to make an
impact even as you learn, then know this: your future just • C
 ombination of practical work and study
got bigger. • S
 tudying for a Level 2 AAT Foundation Certificate in
Accounting

YO U R P R OG R A M M E • A
 pplicants need:

If successful, you’ll start your apprenticeship and attend – M

 in. two GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) in Maths and English
college one day a week, studying towards your Level 2 AAT
Foundation Certificate in Accounting. On other weekdays, – A genuine interest in finance and accounting

you’ll be placed with one of our finance teams, where – B

 ritish Citizenship, having lived in the UK for the last
three years before the first day of your apprenticeship
you’ll take on real tasks and learn as you work.
– T
 o be at least 16 years old by mid June 2021.
• C
 andidates will need to undergo Security Check (SC)
clearance before joining
What kind of tasks could you do? Well, it might include
transactional activities across any of the following:
• A
 ccounts Payable: reconciling supplier accounts, paying
invoices and reporting
• B
 illing: setting up and maintaining projects so that
they’re ready for invoicing the customer
COMPLETING YOUR APPRENTICESHIP
– AND BEYOND
If you successfully complete the apprenticeship, you’ll gain
your Level 2 apprenticeship qualification, incorporating
a Level 2 AAT Foundation Certificate in Accounting. But
where to next?

• A
 ccounts Receivable: maintaining our general ledger, Once you’ve completed your apprenticeship, you’ll have a
sending out invoices, allocating payment, chasing debt range of options to make your future bigger. We’ll do our
and reporting best to find you a permanent position with us, and your
most likely starting point is as a Transactional Support
• C
 ard Services, including Expenses Audit: administration
Officer in one of the teams you’ve worked in. From there,
of around 1000 credit cards and 200 Government
you’ll be able to explore your interests, develop your skills
Procurement Cards from across the organisation,
further and set your sights on realising your ambitions.
auditing expenditure and reporting

Throughout the programme, you’ll be assessed in a

number of ways. You’ll have regular visits at work where
an assessor will take a look at your progress. They’ll also
support you to gather evidence through observations
and professional discussions. Finally, there’s your college
exams for the Level 2 AAT Foundation Certificate in
Accounting. And of course, throughout the whole process,
our team will be there to see you through, helping you
manage your workload and achieve your potential.

It takes a diverse team to protect a diverse world.

APPRENTICE IN

IT
Ground-breaking technology. Top-quality training. Inspiring work that matters to the
nation as a whole. Whether you’re a school-leaver, career-changer, or someone who just
wants to progress their current skills, become our Apprentice in IT, and you’ll open up all
kinds of possibilities for your future. You’ll start with solving small technical issues, but
by the end of your training, you’ll be helping to protect our customers at the very highest
security classifications – and using your newfound skills to keep people, information and
assets safe around the world.

Our apprentices spend 18-24 months learning to K E Y FAC T S

deliver successful and secure IT and mobile solutions,
for customers from law enforcement to international
government. It’s hands-on training on high-level projects,
combined with academic studies that help you learn the
theory behind the practice. So, at the end of it all, you’ll be
well on your way to an incredible professional career – one
that protects the UK’s interests at home and overseas. If
you’re ready to find challenges you never knew were open
to you, then your future just got bigger.
YO U R P R OG R A M M E
First stage
If successful, you’ll start your apprenticeship with us at
Hanslope Park. After a short induction programme, you’ll
enroll with your training provider and begin learning for
your knowledge modules. You’ll also begin a series of
work placements – a chance to explore our Technology
and Operations teams and UK NACE functions, and put
into practice what you’ve learned so far.
• L
 evel 3 apprenticeship
• B
 ased at Hanslope Park, Milton Keynes
• S
 tarting salary: £17,364 plus £1,750 location allowance
• S
 alary upon qualification could be in the region of
£24,500
• 1 8-24 month programme – with a potential career at the
end
• C
 ombination of practical work and study
• S
 tudying for a Level 3 Information Communication
Technician apprenticeship qualification
• A
 pplicants need:
–M
 in. two GCSEs (or equivalent, e.g. O Levels) at
grade 9-4 (A*– C) in Maths and English, and ideally
Computing/IT or a Science subject
– A genuine interest in computing and IT
–B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship,
and for at least five of the last ten years
– To be at least 16 years old by mid June 2021.
• C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
clearance shortly after joining
Studying towards your Level 3 Information
Communication Technician apprenticeship qualification,
you’ll cover a range of topics including:
• Fundamentals of networks and networking
• O
 perating systems, hardware system architecture and
devices
• P
 rinciples of cloud and cloud-based services and virtual
computing
• Troubleshooting, fault diagnosis and problem solving
• Backup and storage solutions
• Secure remote computing
• ITIL Foundation
You’ll be assessed on your ability to demonstrate the
following competencies gained through your work
placements and interview:
• Communication
Second stage
After you’ve successfully completed the formal learning
and assessment, we’ll start looking at the kind of impact
you want to make, tailoring your work placements
towards the specific roles you could go into at the end
of your programme. You’ll also have on-going training in
ITIL Service Management and a range of core Civil Service
behaviours – all of which will aid you in supporting our
high-level customer base.
COMPLETING YOUR APPRENTICESHIP
– AND BEYOND
Once you’ve completed your apprenticeship, you’ll have a
range of options to make your future bigger. You could:
• W
 ork in our Technology and Operations team,
supporting our global customers’ systems – such as in
service management

• IT security • W
 ork as part of our UK NACE teams, protecting systems
• Data and customers from technical espionage attack

• Workflow and task management • C

 ontinue to develop your skills toward roles such as
• Health and Safety Technical Architect and Network Engineer.

• Systems performance
• Remote infrastructure
• P
 roblem solving, interpersonal skills and working
effectively in a business environment

In the last few months of your programme, you’ll

undertake your End Point Assessment, which includes a
portfolio assessment, a practical project and an interview
with the assessor. In your practical project, you’ll have
a business and technical brief, then you’ll build your
finished product and document what you’ve done in
a controlled assessment environment. The project is
designed to test the knowledge, skills and behaviours
you’ve picked up in the course of the apprenticeship
– including how you use tools to problem-solve and
troubleshoot non-routine problems.

It takes a diverse team to protect a diverse world.

APPRENTICE IN

Marketing
In this team, everything is built around understanding. Because to retain current
customers and attract new ones, you have to understand the problems they’re looking
to solve, the markets they operate in, and know exactly what they need to achieve their
goals. This is the kind of vital insight you’ll help provide as our Apprentice in Marketing.

No matter if you’re a school-leaver, career-changer, or

simply looking to grow your skills, this apprenticeship K E Y FAC T S
will give you hands-on experience, respected academic • L
 evel 4 apprenticeship
qualifications, and the chance to land a permanent role
• B
 ased at Hanslope Park, Milton Keynes
with an organisation protecting the UK’s interests all
• S
 tarting salary: £16,979 plus £1,750 location allowance
around the world. So if you’re ready to discover all kinds of
opportunities – for us, and for yourself – then one thing is • S
 alary upon qualification could be in the region of
£24,000
clear: your future just got bigger.
• 2
 2-month programme – with a potential career at the
end
YO U R P R OG R A M M E
• C
 ombination of practical work and study
You’ll split your time between our Strategic Marketing
• P
 ractical work will be split equally between Strategic
and Customer Experience teams, giving you a well- Marketing and Customer Experience
rounded experience of our government-level customers
• S
 tudying for a Chartered Institute of Marketing
and their environments. Along the way, you’ll pick up lots qualification
of different skills such as market, product and customer
• A
 pplicants need:
research; gathering, interpreting and presenting data; and
– M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
sector segmentation and positioning. 9-4 (A*–C) in Maths and English
– A
 genuine interest in marketing and customer
experience
– B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship
– T
 o be at least 16 years old by mid June 2021.
• C
 andidates will need to undergo Security Check (SC)
clearance before joining
You’ll then take these newfound skills and work with
a number of teams around FCDO Services, providing
insight and feedback that helps us to win new business
or strengthen our current customer offering. Alongside all
this practical experience, you’ll study for your Chartered
Institute of Marketing qualification, with various modules
to complete, including:

• K
 nowledge (on programme learning taught via webinar/
class):
– Marketing concepts and theories
– Business understanding and commercial awareness
– Market research
– Products and channels
• Skills (workplace competencies to be evidenced):
– Marketing campaigns
– Interpersonal and communications skills
– Service delivery
– Budget management
– Evaluation and analysis

COMPLETING YOUR APPRENTICESHIP

– AND BEYOND
If you successfully complete the apprenticeship, you’ll
gain a Chartered Institute of Marketing qualification. But
where to next?

Well, you’ll have a whole range of options to make your

future bigger. We’ll do our best to find you a permanent
role with us, and your most likely starting point is a role
within one of the teams you’ve worked with, whether
that’s Strategic Marketing or Customer Experience. From
there, you’ll be able to explore your interests, develop
your skills further and set your sights on realising your
ambitions.

It takes a diverse team to protect a diverse world.

APPRENTICE IN

Public Relations
& Communications
Looking to join a team that’s always buzzing with activity? Welcome to Corporate
Communications. Every day, you’ll find our colleagues here overseeing everything from
PR events and creative marketing campaigns to writing internal communications
and engaging social media content. Join as our Apprentice in Public Relations and
Communications, and you’ll be right at the heart of it all.

No matter if you’re a school-leaver, career-changer,

or simply interested in this area, you’ll get hands-on K E Y FAC T S
experience, respected academic qualifications, and the • L
 evel 4 apprenticeship
chance to land a permanent role with an organisation
• B
 ased at Hanslope Park, Milton Keynes
protecting the UK’s interests all around the world. So if
• S
 tarting salary: £16,979 plus £1,750 location allowance
you’re ready to discover all kinds of opportunities, then
one thing is clear: your future just got bigger. • S
 alary upon qualification could be in the region of
£24,000
• 2
 2-month programme – with a potential career at the
YO U R P R OG R A M M E end
Working across both the Public Relations (PR) and • C
 ombination of practical work and study
Communications teams, you’ll get involved in all aspects
• A
 pplicants need:
of what we do. That means learning about what it takes
– M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
to brief our CEO ahead of speaking to journalists; how to
9-4 (A*–C) in Maths and English
plan PR campaigns and events; how to write engaging
– G
 enuine interest in public relations and
social media content; how to build web pages; and how
communications
to find new and engaging ways to deliver messages to our
– B
 ritish citizenship, having lived in the UK for the last
colleagues and government-level customers. As you do three years before the first day of the apprenticeship
so, you’ll make sure our brand, values and messaging are
– T
 o be at least 16 years old by mid June 2021.
communicated in a consistent and impactful way.
• C
 andidates will need to undergo Security Check (SC)
clearance before joining

YOUR
FUTURE
JUST GOT

B I G G E R
At the same time, you’ll take on a series of Public
Relations and Communications knowledge modules.
You’ll learn through a blend of group sessions and digital
content on our online platform, with modules including:
• What is Public Relations?
• Brand and reputation management
• Situation analysis, objectives and stakeholders
• Channels and digital communications
• Timings, budgets and monitoring
• Measurement and evaluation
• Creating compelling content
• Building and delivering a PR campaign
COMPLETING YOUR APPRENTICESHIP
– AND BEYOND
If you successfully complete the apprenticeship, you’ll
gain your Level 4 apprenticeship qualification. But where
to next?
Well, you’ll have a whole range of options to make your
future bigger. We’ll do our best to find you a permanent
role with us, and your most likely starting point is a role
within the Corporate Communications team. From there,
you’ll be able to explore your interests, develop your skills
further and set your sights on realising your ambitions.

Along the way, you’ll learn about topics that will boost
your soft skills too – like how to network and build
professional relationships. These are skills that’ll definitely
come in handy, because throughout the programme,
you’ll work with internal stakeholders as well as
customers.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

It takes a diverse team to protect a diverse world.

APPRENTICE

Product Design
& Development
Technician
Design and develop world-leading security and safety systems. Invent and prototype
our next generation of physical products. Produce custom one-offs that meet the
very highest security standards. That’s what you’ll be involved in as our Apprentice
Product Design and Development Technician. Whether you’re a school-leaver, career-
changer, or simply interested in this area, you’ll get hands-on experience and academic
qualifications – as well as the chance to land a permanent role in the team.

Why choose us? Well, from constructing embassies

worldwide to securing government communications, our K E Y FAC T S
projects and products protect the UK’s interests across • L
 evel 3 apprenticeship
the globe – and your newfound engineering design skills
• B
 ased at Hanslope Park, Milton Keynes
will help make it all possible. So, if you’re ready to step up
• S
 tarting salary: £14,884 plus £1,750 location allowance
and enjoy work with purpose, then one thing is clear: your
future just got bigger. • S
 alary upon qualification could be in the region of
£24,500
• 39-month programme – with a potential career at the end
YO U R P R OG R A M M E
• C
 ombination of practical work and study
Join us, and you’ll enjoy a well-balanced apprenticeship
• A
 pplicants need:
with both formal study and practical experience. You’ll
soak up the expertise of our wider Innovation and Design – M
 in. four GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) in Maths, English, and either Science
team, helping to design and test a wide range of products
(preferably Physics) or a technical-based subject such
for our government-level customers. As part of this, you as Engineering or Product Design
might also join other specialist workshops or teams,
– G
 ood manual dexterity
lending a helping hand where needed. You’ll pick up all
– A genuine interest in product design and development
kinds of skills along the way, including design, research
and development, health and safety compliance, cross- – B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship,
team working, and manufacturing skills. and for at least five of the last ten years
– T
 o be at least 16 years old by mid June 2021
• C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
clearance shortly after joining
• Candidates will need to undergo a colour blindness test
if you reach assessment centre stage, since distinguishing
between different colours of electrical wire will be a
critical part of your role.
At the same time, you’ll take on specialist training. You’ll
learn through a blend of in-house training and external
training, with modules including:

• 3
 D product design/modelling and manufacture using
additive manufacturing techniques
• CAD design methods and applications
• Prototype design and production

Not only that, you’ll learn about topics that will boost your
soft skills too – like how to write a personal development
plan. This is a skill that’ll definitely come in handy, because
throughout the programme, you’ll meet your Talent
Coach for regular reviews to assess your progress and plan
for where there’s room to grow.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

COMPLETING YOUR APPRENTICESHIP

– AND BEYOND
If you successfully complete the apprenticeship, you’ll
gain your Level 3 apprenticeship qualification. But where
to next?

Well, you’ll have a whole range of options to make your

future bigger. We’ll do our best to find you a permanent
role with us, and your most likely starting point is within
the Innovation and Design team. From there, you’ll be
able to explore your interests, develop your skills further
and set your sights on realising your ambitions.

It takes a diverse team to protect a diverse world.

APPRENTICE

Bid and Proposal

Co-ordinator
How does a global organisation go from strength to strength? By constantly being on
the look-out for opportunities. That’s the realm of our Commercial team, who make sure
we’re always meeting the needs of our government-level customers, and finding new
ways to grow our business. Join as our Apprentice Bid and Proposal Co-ordinator, and
you’ll not only open up all kinds of opportunities for our future – but for yours too.

No matter if you’re a school-leaver, career-changer,

or simply interested in this area, you’ll get hands-on K E Y FAC T S
experience, respected qualifications, and the chance to • L
 evel 3 apprenticeship
land a permanent role with an organisation protecting
• B
 ased at Hanslope Park, Milton Keynes
the UK’s interests all around the world. So if you’re ready
• S
 tarting salary: £15,766 plus £1,750 location allowance
to step up and enjoy work with purpose, then one thing is
clear: your future just got bigger. • S
 alary upon qualification could be in the region of
£24,000
• 2
 7-month programme – with a potential career at the
YO U R P R OG R A M M E end
In the Commercial Management team, you’ll learn about • C
 ombination of practical work and study
pricing new work, finding solutions to our customers’
• A
 pplicants need:
problems, creating interesting proposals, and working
– M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
with people across FCDO Services. You’ll get involved in
9-4 (A*–C) in Maths and English
the whole bid process, helping to co-ordinate different
– A
 genuine interest in bid and proposal management
teams across the organisation so that everything stays
on track and we’re delivering the very best commercial – B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship
offerings.
– T
 o be at least 16 years old by mid June 2021
• C
 andidates will need to undergo Security Check (SC)
clearance before joining

YOUR
FUTURE
JUST GOT

B I G G E R
At the same time, you’ll take on a series of Bid and COMPLETING YOUR APPRENTICESHIP
Proposal Co-ordinator knowledge modules. You’ll learn – AND BEYOND
through a blend of group sessions and digital content on
our online platform, with modules including: If you successfully complete the apprenticeship, you’ll
gain your Level 3 apprenticeship qualification. But where
• Context of bidding to next?
• Bid and proposal process
Well, you’ll have a whole range of options to make your
• Proposal development future bigger. We’ll do our best to find you a permanent
• Knowledge management role with us, and your most likely starting point is a role
• Roles and responsibilities of the bid team within the Commercial Management team. From there,
you’ll be able to explore your interests, develop your skills
Along the way, you’ll learn about topics that will
further and set your sights on realising your ambitions.
boost your soft skills too – like time management and
relationship building. These are skills that’ll definitely
come in handy, because throughout the programme,
you’ll need to balance competing priorities and build
positive working relationships with colleagues and
customers alike.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

It takes a diverse team to protect a diverse world.

APPRENTICE

Business
Administrator
Want to carve out a stellar career working at the very top of our organisation? Join
us as an Apprentice Business Administrator, and you’ll make sure everything runs
smoothly in our CEO’s Private Office. It’s here that you’ll play a vital role, supporting
on everything from day-to-day office management to high-level Ministerial meetings.
Open to school-leavers, career-changers, or anyone simply looking to grow their skills,
this apprenticeship will give you the chance to get hands-on experience and academic
qualifications – as well as the opportunity to land a permanent role in the team.

But what’s so unique about the experience we offer?

Well, from constructing embassies to securing top-level K E Y FAC T S
government communications worldwide, our projects • L
 evel 3 apprenticeship
protect the UK’s interests across the globe – and your
• B
 ased at King Charles Street, London
admin skills will help make it all possible. Whether you’re
• S
 tarting salary: £19,749 plus £5,000 location allowance
learning about how the organisation supports the work of
Her Majesty’s Diplomatic Service, or supporting the CEO’s • S
 alary upon qualification could be in the region of
£20,500
relationship with some of the most senior members in
UK Government, you’ll enjoy a role full of impact as you • 1 8-month programme – with a potential career at the
end
help us do things as swiftly and efficiently as possible. So,
if you’re ready to step up and support our purpose, then • C
 ombination of practical work and study

one thing is clear: your future just got bigger. • A

 pplicants need:
– M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
YO U R P R OG R A M M E 9-4 (A*–C) in Maths and English
– A
 genuine interest in business administration
Joining our Chief of Staff Office, you’ll learn what it takes
to be part of our Executive Support teams, aiding the CEO – B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship
and Directors as they shape the direction of our global
organisation. You’ll pick up a broad range of skills along – T
 o be at least 16 years old by mid June 2021

the way, including event organisation, correspondence • C

 andidates will need to undergo Security Check (SC)
management, VIP visit scheduling, and stakeholder clearance before joining

management.

YOUR
FUTURE
JUST GOT

B I G G E R
At the same time, you’ll take on a series of Business COMPLETING YOUR APPRENTICESHIP
Administration knowledge modules. You’ll learn through – AND BEYOND
a blend of group sessions and digital content on our
online platform, with modules including: If you successfully complete the apprenticeship, you’ll
gain your Level 3 qualification. But where to next?
• The organisation
Well, you’ll have a whole range of options totake the
• Value of your skills
next steps in your career. We’ll do our best to find you
• Stakeholders a permanent role with us, and your most likely starting
• Relevant regulations point is a role within one of the teams you’ve worked
• Policies with, such as Account Management, Business Analysis,
Marketing, Business Planning, or a role as a Business
• Business fundamentals
Administrator in the Chief of Staff Office. From there,
• Processes
you’ll be able to explore your interests, develop your skills
• External environmental factors further and set your sights on realising your ambitions.
Not only that, you’ll learn about topics that will boost your
soft skills too – like how to write a personal development
plan. This is a skill that’ll definitely come in handy, because
throughout the programme, you’ll be meeting your Talent
Coach for regular reviews to assess your progress and plan
how to address your areas of growth.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

It takes a diverse team to protect a diverse world.

APPRENTICE

Data
Analyst
See an incredible career unfold before you. See a whole organisation come to life. That’s what
you can expect from this apprenticeship. Open to everyone from school-leavers to career-
changers to anyone interested in the area, this 24 – 30 month programme will leave you
equipped with the skills to analyse data from across our organisation, helping us improve,
spot new opportunities, and deliver even better results for our government-level customers.

So what does it involve exactly? Well, on one hand, there’s

your academic studies – training you in the theory and K E Y FAC T S
concepts behind data analysis. Then there’s your practical • Level 4 apprenticeship
work, where you’ll take that new knowledge and put it • Based at Hanslope Park, Milton Keynes
into action, learning to assess all kinds of data and glean
• S
 tarting salary: £15,766 per year plus £1,750 location
the insights that will help drive positive change, and allowance
protect UK assets too.
• S
 alary upon qualification could be in the region of
Whether it’s studying project efficiency, designing £24,000

easy-to-understand dashboards, spotting anomalies or • 2

analysing security data to discover threats, you’ll tell the
story behind the data and create meaningful reports that
influence senior leaders. All while gaining your Level 4
apprenticeship qualification. Ready to get started? Then
know this: your future just got bigger.
YO U R P R OG R A M M E
If successful, you’ll start your apprenticeship with a
blend of face-to-face workshops, remote tutoring, and
e-learning, studying towards your Level 4 apprenticeship
qualification. From the outset, you’ll work on rotation,
experiencing first-hand the work of our Data, Business
Intelligence and Systems team, Knowledge and
Information Management team, and the UK National
Authority for Counter-Eavesdropping (UK NACE).
 4 – 30-month programme – with a potential career at
the end
• C
 ombination of practical work and study
• A
 pplicants need:
– M
 in. five GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) including English and Maths
– A
 dvanced Maths or Statistics at GCSE grade 4/C or
above, or Maths-based AS/A-level Grade C or above
(or equivalent),
– A
 Level 3 qualification in an IT, Maths or Engineering
subject
– C
 ommunication skills, numeracy and IT literacy
– A
 genuine interest in data analysis
– B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship,
and for at least five of the last ten years
– T
 o be at least 16 years old by mid June 2021
• C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
clearance shortly after joining

YOUR
FUTURE
JUST GOT

B I G G E R
Whichever team you’re on, there are a variety of live tasks COMPLETING YOUR APPRENTICESHIP
you’ll get involved in, and those might include: – AND BEYOND
• G
 aining an understanding of our multiple IT systems On successful completion of your apprenticeship, you’ll
and the data held on them have gained your Level 4 apprenticeship qualification. This
• W
 orking with key stakeholders across the business to also means you’re eligible to apply for registration to the
deliver analysis, management information, reporting, Register of IT Technicians, and we’ll support you to do that.
and data dashboards
But where to next? At this point, you’ll have a range of
• S
 hadowing colleagues across the organisation to options to make your future bigger. We’ll do our best to
understand the context of the data we work with and find you a permanent position with us, and your most
how the systems are used likely starting point is as a Data Analyst in one of the
• Monitoring compliance teams you’ve worked in. From there, you’ll be able to
• M
 anaging and analysing information trackers to spot explore your interests, develop your skills further and set
trends over time your sights on achieving your ambitions.

• S
 tudying Data Warehouse capabilities and how FCDO
Services can make most effective use of this, with the
use of SQL Server Reporting Services (SSRS) packages
• M
 onitoring and analysing security data to discover
threats
• C
 ontributing to project work where appropriate, to
identify and investigate ways where you can help
improve ways of working or relieve pressure.

Throughout your time on the programme, you’ll be

assessed in a variety of ways, both in the workplace and
your End Point Assessment. You won’t be alone in any
of that though: you’ll always have the support of your
manager, your team, and your training provider, to make
sure you’re confident, prepared, and ready to achieve
your potential.

It takes a diverse team to protect a diverse world.

APPRENTICE

Engineering
Technician
If you’re ready to open up all kinds of possibilities for your future, then look no further.
For school-leavers, career-changers, and people who just want to progress their skills,
this apprenticeship offers a competitive salary; fully funded and well-respected training;
and the chance to work with government-level customers on cutting-edge engineering
projects that keep people safe and information secure around the world.
What kind of projects, exactly? Well, it could be installing
a sophisticated CCTV system in a new embassy, or K E Y FAC T S
advanced intruder detection equipment in a particularly • L
 evel 3 apprenticeship
volatile region. Perhaps you’ll prevent and detect • B
 ased at Hanslope Park, Milton Keynes
technical eavesdropping attacks, or help design the next
• S
 tarting salary: £14,884 plus £1,750 location allowance
generation of security products. Whatever you do, you’ll
• S
 alary upon qualification could be in the region of
be protecting the UK’s interests at home and overseas – so
£24,500
they’re the kind of projects that just can’t fail. With a mix
• 39-month programme – with a potential career at the end
of practical experience, formal study, and even the chance
to work overseas, we think it’s fair to say: your future just • C
 ombination of practical work and study
got bigger. • F
 irst nine months spent studying full-time, learning
theoretical and practical elements of engineering

YO U R P R OG R A M M E
First year
If successful, you’ll start your apprenticeship with us and
attend a local college on a full-time basis. During college
breaks, you’ll work at our offices in Hanslope Park, where
you’ll join teams across the organisation, helping you put
your learning into action on live projects.
Once you finish your college course the following
year, you’ll return to Hanslope Park. This time, as well
as beginning a programme of placements, you’ll also
complete a number of in-house courses, teaching you
essential practical skills for your profession. These include
basic telephony, technical security and radio transmission
principles – skills you’ll use to help us protect the nation’s
security every day.
• A
 pplicants need:
– M
 in. four GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) in Maths, English, and either Science
(preferably Physics) or a technical-based subject such
as Engineering or Product Design
– A
 genuine interest in engineering and technology
– B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship,
and for at least five of the last ten years
– T
 o be at least 16 years old by mid June 2021
• C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
clearance shortly after joining
• C
 andidates will need to undergo a colour blindness
test if you reach assessment centre stage, since
distinguishing between different colours of electrical
wire will be a critical part of your role.

YOUR
FUTURE
JUST GOT

B I G G E R
Whilst at college, you’ll study the following modules: Second year
Development Knowledge Your second year is where you’ll start to really get to grips
Modules include: with the practical side of your role, helping us deliver
projects in the UK – with the potential to travel overseas
• Health and safety too. Through work placements around our business and
• Maths and further maths for technicians relevant in-house training, you’ll experience the sheer
• Mechanical principles breadth of what we do.
• Electrical and electronic engineering Wherever you’re placed though, one thing is guaranteed:
• Engineering drawing you’ll be a crucial part of an experienced team, learning
new skills first-hand from our expert technical security
• Programmable logic controllers
colleagues. They’ll support you to build on a range of
• P
 rinciples and applications of electronic devices and
abilities – how to install and maintain a wide variety of
circuits
security systems, for instance – and you’ll learn about the
• Electronic testing and measurements work of our counter-eavesdropping experts too.

At the same time, you’ll begin working towards your

Foundation Competence
Level 3 Development Knowledge. It’s an evidence-based
Modules include: qualification, so you’ll need to document your practical
• Wiring and testing electrical circuits and equipment experience too – and you’ll have plenty of that to write
about. You’ll provide evidence through your written
• Maintaining electronic equipment and systems
reports, and your assessor will track your progress and
• A
 ssembling, wiring and testing electrical panels and support you throughout the course.
components mounted in enclosures
Third to fourth year
Development Competence
Between your third and fourth year, you’ll continue
Modules include: to explore our organisation through a programme of
• C
 omplying with statutory regulations and organisational placements. You’ll be moving towards professional status
safety requirements by now, building the skills and experience you need to
pass the End Point Assessment. We’ll support you at
• U
 sing and interpreting engineering data and
every step, and if you pass your apprenticeship, we’ll help
documentation
you look at your options when it comes to permanent
• Using and communicating technical information
positions within the organisation.
• W
 orking efficiently and effectively in advanced
manufacturing and engineering

Functional Skills

• IT, Maths and English (exemptions possible depending

on your GCSE grades)

It takes a diverse team to protect a diverse world.

COMPLETING YOUR APPRENTICESHIP
– AND BEYOND
If you successfully complete the apprenticeship, you’ll
have gathered the following qualifications along the way:

Level 3 apprenticeship

• L
 evel 2 Diploma in Advanced Manufacturing
Engineering (Foundation Competence)
• L
 evel 3 Diploma in Advanced Manufacturing
Engineering – Technical Support (Development
Competence)
• L
 evel 3 Diploma or Extended Diploma in Advanced
Manufacturing Engineering (Development Knowledge)

With all this under your belt, you’ll have the opportunity
to progress your membership with the Institution
of Engineering and Technology, gaining respected
professional status in your new industry.

But where to next? Once you’ve completed your

apprenticeship, you’ll have a range of options to make
your future bigger.

You could:

• W
 ork in our Technical Services Centre, installing a broad
range of protective systems worldwide
• W
 ork as part of our National Authority for Counter-
Eavesdropping (UK NACE), preventing and detecting
technical eavesdropping attacks
• W
 ork as a Secure Technical Services Officer (STSO), living
and working in a number of diverse locations overseas
for up to four years. This role involves supporting IT, radio
and telephony systems, protective security equipment
as well as providing technical advice and onsite support
• W
 ork in our Innovation and Design centre researching
and designing the next generation of security products.

It takes a diverse team to protect a diverse world.

APPRENTICE

Metal Workshop
Technician
Learning how to manufacture products that keep people, property and information safe
in a secure working environment is no easy feat – but when you do it for a vital global
organisation like ours, it opens up all kinds of possibilities for your future. No matter if you’re a
school-leaver, career-changer, or simply interested in metalwork, this apprenticeship will give
you the chance to get hands-on experience and academic qualifications, as you learn the
tools of the trade from the very best.

What’s so special about the experience we offer? Well,

from constructing embassies worldwide to securing K E Y FAC T S
government communications, our projects protect the • L
 evel 3 apprenticeship
UK’s interests across the globe – and your newfound
• B
 ased at Hanslope Park, Milton Keynes
metalwork skills will help make it all possible. Whether
• S
 tarting salary: £14,884 plus £1,750 location allowance
you’re building custom one-offs, adapting off-the-shelf
products or crafting unique products not found on the • S
 alary upon qualification could be in the region of
£24,500
open market, you’ll be solving practical engineering
problems unlike anything else. So, if you’re ready to step • 39-month programme – with a potential career at the end

up and support our purpose, then one thing is clear: your • C

future just got bigger.
YO U R P R OG R A M M E
Join us, and you’ll enjoy a well-balanced apprenticeship
with both formal study and practical experience. You’ll
soak up the expertise of our multi-disciplined Production
team, helping to manufacture a wide range of products
for our government-level customers. As part of this, you
might also join other specialist workshops or teams,
lending a helping hand where needed. You’ll pick up all
sorts of skills along the way, including design, research
and development, and health and safety compliance.
 ombination of practical work and study
• A
 pplicants need:
– M
 in. four GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) in Maths, English, and either Science
(preferably Physics) or a technical-based subject such
as Engineering or Product Design
– G
 ood manual dexterity
– A
 genuine interest in metalwork/mechanical
engineering
– B
 ritish citizenship, having lived in the UK for the last
three years before the first day of the apprenticeship,
and for at least five of the last ten years
– T
 o be at least 16 years old by mid June 2021.
• C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
clearance shortly after joining

YOUR
FUTURE
JUST GOT

B I G G E R
At the same time, you’ll also take on specialist training. COMPLETING YOUR APPRENTICESHIP
You’ll learn through a blend of in-house training and – AND BEYOND
external training, with modules including:
If you successfully complete the apprenticeship, you’ll
• T
 raditional manufacturing techniques – Milling, Turning, gain your Level 3 qualification. But where to next?
Welding, Cutting, Drilling, Grinding, Sandblasting
Well, you’ll have a whole range of options to make your
• M
 odern manufacturing techniques – CNC Laser cutting,
future bigger. We’ll do our best to find you a permanent
CNC engraving, CNC brake pressing.
role with us, and your most likely starting point is within
Not only that, you’ll learn about topics that will boost your the Production team. From there, you’ll be able to explore
soft skills too – like how to write a personal development your interests, develop your skills further and set your
plan. This is a skill that’ll definitely come in handy, because sights on realising your ambitions.
throughout the programme, you’ll be meeting your Talent
Coach for regular reviews to assess your progress and plan
for where there’s room to grow.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

It takes a diverse team to protect a diverse world.

APPRENTICE

Warehouse
Operative
When you work for a business that protects the UK’s interests on a global scale, you’re bound
to tap into all kinds of exciting opportunities. On this 15-month programme, open to school-
leavers, career-changers, or those who want to enhance existing skills, you’ll learn how our
Logistics team pack, plan and deliver shipments to vital government projects worldwide.
Plus, you’ll gain the qualifications and training you need to launch your own career in this
incredible part of our business.

Balancing work and study, you’ll get both academic context

and practical experience across our warehouse specialisms. K E Y FAC T S
You might help pack construction supplies for repairs to an • L
 evel 2 apprenticeship
embassy overseas. You might learn how we scan a delivery
• Based at Hanslope Park, Milton Keynes
of new electrical parts, to make sure it’s safe and secure
• Starting salary: £19,749 plus £1,750 location allowance
for government use. Other times, you could be checking
for discrepancies, recording disposals, maintaining stock • Salary upon qualification could be in the region of
£20,500
records or inputting data for Track and Trace – all vital
things that enable a smooth-running warehouse. • 1 5-month programme – with a potential career at the end
• Combination of practical work and study
But whatever you do, you’ll be central to making sure
• S
 tudying for an NVQ Level 2 certificate as a Supply Chain
that every project runs precisely on schedule, all over the
Warehouse Operative
planet, from our base in Milton Keynes. So if you’re ready
• A
 pplicants need:
to stretch yourself in ways you didn’t expect, then your
future just got bigger. – M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
9-4 (A*–C) in Maths and English
– A
 genuine interest in warehouse operations and
YO U R P R OG R A M M E logistics
If successful, you’ll start your apprenticeship by going – B
 ritish citizenship, having lived in the UK for the last
straight into a role in one of our Logistics teams. Since we three years before the first day of the apprenticeship,
and for at least five of the last ten years
want you to understand the full breadth of the team’s
responsibilities and specialisms, there are a broad range – T
 o be at least 16 years old by mid June 2021
of areas you could go into, including: • C
 andidates will need to undergo Security Check (SC)
clearance before joining, and Developed Vetting (DV)
•  oods Inwards
G clearance shortly after joining
• Issuing
• Store stock control and ordering
• Packing
• Bagging and manifesting of diplomatic mail and freight
• Recording and processing of disposals
• Mail delivery and collection
• Support to the Logistics helpdesk YOUR
• Logistics planning FUTURE
JUST GOT

B I G G E R
As well as exploring the full extent of the roles on offer, COMPLETING YOUR APPRENTICESHIP
you’ll also take on nine structured learning sessions, – AND BEYOND
delivered either onsite or at the training provider’s
premises. Those modules will reflect the practical If you successfully complete the apprenticeship, you’ll
work you’re doing within the Logistics team, including gain your Level 2 apprenticeship qualification and NVQ
everything from Goods In to Dispatch. Level 2 certificate as a Supply Chain Warehouse Operative.
But where to next?
At the end of the programme, you’ll go through your
final End Point Assessment. It’s split into two parts – Well, you’ll have a range of options to make your future
assessment of your knowledge and behaviours, and a bigger. We’ll do our best to find you a permanent position
practical assessment. In the first, you’ll be tested on what with us, and your most likely starting point is a role within
you’ve learned, either in a written exam or by an assessor. the Logistics team. From there, you’ll be able to explore
You’ll go through a series of short questions and scenarios, your interests, develop your skills further and set your
designed to see how you’d respond in real life. Then, in sights on realising your ambitions.
your practical assessment, you’ll be given a simulated
scenario; a list of tasks you’d be given on a normal day,
allowing you to demonstrate all the skills you’ve picked up
along the way. Together, the two halves of your End Point
Assessment will help you show us the competence you’ve
built in your area. And of course, you’ll prepare for it all
with plenty of support from the team around you.

It takes a diverse team to protect a diverse world.

APPRENTICE

Wood Workshop
Technician
Build custom one-offs. Manufacture unique products. Solve practical engineering problems
that just don’t exist anywhere else. Whether you’re a school-leaver, career-changer, or simply
interested in woodwork, this apprenticeship offers a blend of hands-on experience and
academic qualifications – opening up all kinds of possibilities for your future.

From constructing embassies worldwide to securing

government communications, our projects protect the K E Y FAC T S
UK’s interests across the globe. For you, that means doing • L
 evel 2/3 apprenticeship
work packed with purpose, knowing you’re keeping
• B
 ased at Hanslope Park, Milton Keynes
people, property and information safe with your newfound
• S
 tarting salary: £14,884 plus £1,750 location allowance
woodworking skills. Join us, and you’ll soon discover how
we build bespoke products for our government-level • S
 alary upon qualification could be in the region of
£24,500
customers, learning the tools of the trade from the very
best. So we think it’s fair to say: if you’re ready to become • 2
 4-30 month programme, followed by a 12-18 month
Level 3 Advanced Carpentry and Joinery Apprenticeship,
our Apprentice Wood Workshop Technician, then your with a potential full-time role at the end
future just got bigger.
• C
 ombination of practical work and study
• S
 tudying for a Level 3 Advanced Carpentry and Joinery
YO U R P R OG R A M M E Apprenticeship qualification
As our apprentice, you’ll enjoy a mix of on-the-job learning, • A
 pplicants need:
specialist training and more formal classroom study. You’ll – M
 in. two GCSEs (or equivalent, e.g. O Levels) at grade
learn what it takes to be part of our multi-disciplined 9-3 (A*– D) in Maths and English
Production team, helping to manufacture a wide range – G
 ood manual dexterity
of products for our customers. As part of this, you might – A
 ptitude in a Science, Maths, Engineering or related
also join other specialist workshops or teams, lending a subject
helping hand where needed. It’ll see you pick up all kinds – A
 genuine interest in carpentry and/or joinery
of skills along the way, including design, research and
– B
 ritish citizenship, having lived in the UK for the last
development, and health and safety compliance. three years before the first day of the apprenticeship,
and for at least five of the last ten years
Plus, with a blend of in-house and external training, you’ll
– T
 o be at least 16 years old by mid June 2021
cover modules including:
• C
 andidates will need to undergo Security Check (SC)
• Cross Cutting clearance before joining, and Developed Vetting (DV)
• Panel Sawing clearance shortly after joining
• Band Sawing
• Morticing/Tenoning
• Planer/Thicknessing
• Dovetailing
• Finishing YOUR
• CNC Routing FUTURE
• CNC Engraving JUST GOT

B I G G E R
Along the way, you’ll learn about topics that will
boost your soft skills too – like how to write a personal
development plan. This is a skill that’ll definitely come
in handy, because throughout the programme, you’ll be
meeting your Talent Coach for regular reviews to assess
your progress and plot out what’s next for you.

Your Talent Coach will also support you to build a

portfolio of evidence, all leading up to your End Point
Assessment. There, you’ll demonstrate the competencies
you’ve built up through a work-based project, an
interview, a showcase of your portfolio, and a presentation
session. Of course, your team will be there to support you
every step of the way.

COMPLETING YOUR APPRENTICESHIP

– AND BEYOND
If you successfully complete the apprenticeship, you’ll
gain your Level 3 Advanced Carpentry and Joinery
Apprenticeship qualification. But where to next?

Well, you’ll have a whole range of options to make your

future bigger. We’ll do our best to find you a permanent
role with us, and your most likely starting point is within
the Production team. From there, you’ll be able to explore
your interests, develop your skills further and set your
sights on realising your ambitions.

It takes a diverse team to protect a diverse world.