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Program: PGDM
Term VI Academic Year 2020-21
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Instructor(s) Name Prof. Harish Rao
Room no. 508
Email harish.rao@imi.edu
Phone (Extn no.) 341
Meeting Hours Will be declared in class
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1. COURSE DESCRIPTION
Post the latest information technology revolution, firms have been vying with each other to
gain every inch of competitive advantage they can over their competitors. Customer demands
have changed drastically in the last decade which has forced businesses to be more agile so as to
respond to the various uncertainties faced by the firm. In the era of doorstep delivery and instant
gratification, it is therefore not surprising that logistics has been one of the key focus areas for
nearly all businesses.
Severe constraints on business operations like land availability, mobility restrictions have
compelled businesses to evolve unique logistics solutions for themselves. Advances in
computational abilities have made this job relatively easier but the modeling challenges have
increased manifold.
Operations Research (OR) has taken giant strides in developing comprehensive mathematical
models to allow managers to take informed decisions even under adverse conditions. Customized
mathematical models go well beyond using generic OR tools into the realms of generating
specialized algorithms and heuristics to arrive at optimal or close-to-optimal solutions.
Course Outcome 1 (CO1): Formulate business problems for logistics firms using different
optimization techniques.
Course Outcome 2 (CO2): Implement decision tree frameworks to examine the impact of
uncertainty on decisions in logistics sector.
Course Outcome 3 (CO3): Apply revenue management and dynamic pricing techniques to
optimize revenue in passenger logistics firms (eg. Airlines).
Course Outcome 4 (CO4): Employ simulation models to tackle managerial decision making
issues in service logistics firms.
4. PEDAGOGY
Pedagogy would be a combination of lectures, case studies and problem solving. Lecture classes shall be
discussion based and students are expected to read the relevant chapters from the book and any other
reading material provided before they come to the class. Case studies will be discussed which will help in
understanding Operations Management in actual work situations. The course will be taught as per the
session plan given in this document. Students are expected to participate in the class discussions.
COs POs
Assignments/Project Quizzes End-term
CO1 PO3, PO4 √ √ √
CO2 PO3, PO4 √ √ √
CO3 PO3, PO4 √ √ √
CO4 PO3, PO4 √ √ √
7. RESOURCES
As the material for such a course is not readily available in one book, readings and case
studies on each topic will be circulated via email to the students.
8. SESSION PLAN
a) Plagiarism is the use of or presentation of ideas, works that are not one’s own and which are not
common knowledge, without granting credit to the originator. Plagiarism is unacceptable in IMI
and will invite penalty. Type and extent of penalty will be at the discretion of the concerned
faculty.
b) Cheating means using written, verbal or electronic sources of aid during an examination/ quiz/
assignment or providing such assistance to other students (except in cases where it is expressly
permitted by the faculty). It also includes providing false data or references/list of sources which
either do not exist or have not been used, having another individual write your paper or
assignment or purchasing a paper for one’s own submission. Cheating is strictly prohibited at IMI
and will invite penalty as per policies of the Institute .