Building Guide

From Deposit to Maintenance

13 64 69 or Domainehomes.com.au 1
 Home Building Guide

Building a home with Domaine Homes is easy. This guide explains everything you need to know and the
steps involved, starting at deposit all the way to maintenance after you have moved into your home.

This guide details what you need to do as our customer and what Domaine needs to do as the builder.

This is all because affordability and simplicity is our domain.

Box Hill

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Index

• Vacant land, Knockdown & Rebuilds. 6

• House & Land packages. 14
• Pre-construction & construction timeline. 22
• Finance. 24
• Progress payments. 30
• Maintenance. 32
• Glossary of building terms. 36
• Glossary of plan codes. 42
 Vacant Land Knockdowns & Rebuilds

Step 1 Select your lifestyle options.

Select your home. Lifestyle options are little extras that you can add and include such items as
full height tiling to bathrooms and ensuite or increased ceiling heights. Visit our
website for a full list under "Price your home" tool.

So you have a block of land or you have decided that you love the suburb you live in but want a new home.

Below are the steps that you will need to go through to ensure that you get the best outcome and exactly
what you want.
Finalise your site costs.

Select your favourite Domaine Homes design.
When going through this process you will need to ensure that you select a design
that fits on your land. Houses are classified by the land width. If your lot is 12.5
metres wide then select a product that is specific for that lot size. It is important to
ensure that the depth of the land is also taken into account.
Site costs vary between individual blocks of land, some items that need to
be taken into consideration are land fall, rock and traffic conditions. This is
something that our professional sales consultants at our display centres will
work out for you.
Pay your deposit to begin your journey.

You will need to give our sales consultant a deposit of $1,000 if your land is vacant
or $1,500 if is a knock down and rebuild to get you on the way to building the home
Select any additional floor plans options. of your dreams.

All of the Domaine Homes have floor plan options that you can select, whether
it is adding a guest room or choosing the Grand Alfresco. Look at your options
and modify your home to what suits your lifestyle. These can be found on our
website or in our product book.
Additional notes for Knockdown & Rebuild.

Select your façade style.
A façade style is the face of your home, it is the structure around your front door.
Each home design has various façades that you can choose from. After you
have chosen your façade, choose the cosmetic finish that you like. The options
available are standard - in the face brick that the house is built in, Render - an
applied paint finish or Render and Stone which is the applied paint finish and a
feature stone.
If you love where you live and have decided to knock down your current home and build on that land then
the process is the same as building a new home with the following extra steps:
Between 14 & 21 days from the initial enquiry your sales consultant will notify you to confirm site suitability.
If your site is suitable for knock down, your sales consultant will contact you and request that you
make an appointment to discuss the siting of the home and to finalise any inclusions for your home.

After you have paid your $1,500 deposit, Domaine Homes will order bore hole and contour reports.
Select your upgrade packs.

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All homes come with a standard specification which is detailed in our New Home
Inclusions brochure on our website, however there are many upgrade packs that Please note that our Pricing Tool on our website can assist you with your selections. It also provides you
Building Guide

we offer so that you can personalize your home. These upgrade packs include with a price as you add things on or take things off to ensure that your are keeping within your budget.
kitchen, bathroom, comfort, electrical & security.
The pricing tool only includes site costs for land falls up to 1 metre.
6 7
 Step 2
The site inspection.
Our part
The building process starts off with a land
assessment to ensure your new home complies
with all the necessary regulations.
This includes a site inspection, a borehole, obtaining
a planning certificate and a comprehensive contour
survey of your land, if it is developed.
Your part
A bit of paperwork is needed to make it all happen, so we need you to provide us with:
Clear documentation of your site, including
size, dimensions, a 88B & a 10.7 Certificate (if
available and current)
Check
An estimate of the overall budget for your
Building Guide
new home.
Check
8 9
If the land is yet to be developed, the contour
survey will be done when construction of the
roads etc. are complete.
Personal identification of all signatories to the
contract (e.g. passport, driver’s license, land
title) to verify the legal details for your contract.
Check
Step 3
Tender & Building Contract.
Our part
Tender:
Once your contour survey and borehole reports are in, our expert team will be able to finalise your site
costs. You will be advised of any variations to your initial quotation based on this information and this will
give you an opportunity to ask any questions that you may have as a result.
We will present your tender to you and go through your site costs and your customised floor plan.
We will discuss your home in detail to ensure that all of your requested items have been included.
Contract:
We will prepare a HIA Building Contract based on your Tender and invite you to come into our
head office to sign.
Your part
Before the contract appointment you should:
Obtain a copy of your conditional approval Ensure all signatories can attend
from your lender or talk to one of our Finance the appointment.
Managers to organise your loan.
Check Check
Gather ownership details of your land for the Be prepared to sign the building contract at
Certifier or Council application. your appointment.
Check Check
Payments required
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$4,000 payment at Tender. The balance of 5% deposit to be paid when
signing the building contract.
Check Check
If the land is not registered and will not be registered within the next three (3) months you will need to pay
$5,000 on contract signing, with the reminder of deposit to 5% payable on land registration.
 Step 4 Step 5
Domaine Selection Studio. Expert reports & lodgements.

Our part Our part

At your contract appointment, you will also meet
with our Colour Consultant.
You will be making your selections from the pre-
determined external and internal colour schemes.
This is also an opportunity to add or modify
home upgrade packs or lifestyle options to
your new home that you may have previously
omitted.
We will obtain all reports required to support your application to council or the private certifier and the
developer (if applicable) including:
Thermal and BASIX reports Landscape plan (if required)

Hydraulic reports (if required) Water board approvals

(Including sewer pegout if required)

Structural engineer report

These reports and other documentation will form
part of the package we provide to the council, the
developer, or the certifier. When your lodgment is
Baulkham Hills
ready, we will submit the paperwork and make any
payments required.
If you have arranged your own finance we will
provide you with a ‘Bank Pack’, which includes
information you will need to obtain a formal
approval from your lender. If you are utilising the
services of one of our Finance Managers, we will
liaise directly with them on your behalf.

Your part
When you meet with your Colour Consultant
you will need to finalise your selections. We
recommend that you set aside some time before
the appointment to go through all the options
and make sure you are happy with your choices.
Visit our Selection Studio at our head office
Monday to Friday from 8:30am to 5:00pm
& Saturdays from 10:00am to 2:00pm to see
samples of all the options available, use our Your part
home selection tool on our website or use our
touch screens in any of our sales offices. Sign and return the professionally drawn Lodge Demolition Application (if applicable).
Landscape Plan (as required).
Check
You can also use our Selection Studio brochure
Check
as a guide.

Domainehomes.com.au
At this time it is also important to have your finance in place to ensure there are no delays with your site
start. You will need to submit your ‘Bank Pack’ to your lender and follow them up for a formal approval (also
known as Letter of Offer) and mortgage documents. Once you have these, please send your Letter of Offer
Make final decisions on the colours inclusions for your new home, as changes after contract signing incur a to our customer service team. If you are utilising the services of one of our Finance Managers, this will be
Building Guide

$1,500 administration fee. taken care of for you.

Check Check

10 11
 Step 6
Building approval & site start.

Our part Aditional notes for Knockdown & rebuild

When we receive the development approval and construction certification, we will: Our office will advise you when to organise for the demolition of your home. When your home is
demolished we will need you to send us a clearance certificate before we can commence on site.
Complete a full review of your file and let you Send you all the information that your lender
know if any other documentation is needed will need to provide you with a commencement
for a site start. letter. If you are utilising our finance managers,
we will liaise directly with them.

Before actual construction can commence we

Prepare a final consolidation.
will organise a pegout of your site.
This includes final drawings with all
inclusions & contract tender with any
Your part
variation made (total price). Site inspection to see if your land is clear.

Written confirmation of land clearance

Your part If knockdown & rebuild, we will need a
Demolition / Asbestos Clearance Certificate
(i.e. removal of sheds, trees, roots, etc.)

from the demolition company. Check

If you are arranging your own finance, you will need to submit the information we provide you to your
lender immediately and then follow them up for your commencement letter. If one of our finance Check
managers are helping you, they will organise all of this directly with us.

Before we can start building your home, you will need to provide:

The signed copy of your final consolidation.
Check
If self-funded, evidence of available funds to
cover the revised contract price in the final
consolidation. (i.e. a bank statement).
Check
If finance is being obtained, provide a copy of
the “authority to commence construction”
or “building works may commence” showing
the total purchase price as per final your final
consolidation. Of course, if you are using one of
our Finance Managers, they will have already
taken care of this for you.
Check

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Payments required
Building Guide

Any Section 7.11 contributions (if required). Any Council bonds (usually footpath bonds).
Check Check Parklea

12 13
 House & Land Packages
6 Steps to purchasing your house & land package.

On the following pages is our simple six steps guide, explaining everything that is required to reach
the site start of your new home as quickly and smoothly as possible. From site inspections to your
colour selections and through to your final building approval, it is all here.

As this is the purchase of a house & land package you need to be aware that it is a split contract. This
means that you will enter into two separate contracts, one for the construction of the home and the
other for the purchase of the land.

In the next pages we will tell you of the steps required for the building contract. The land contract will
be sent to your nominated solicitor so that you can arrange an exchange, exchange on land cannot
be done until after signing the building contract.

Please note that exchange on your block of land needs to occur within 10 business days of signing
the building contract.
Building Guide

Warnervale
14 15
 Step 1
Select your house & land package.
Our house and land packages
Are featured on our website, under the
“House and Land” tab.
We also have at our sales centre a touch tool
that allows you to select by suburb or house
type. You can change the house type and
inclusions, for a particular block so long as
your selection fits on the block.
Your part
Make any changes to inclusions, upgrade
packs, façade or lifestyle options.
Check
Visit one of our sales consultants at our display
centres to pay your deposit.
Check
Building Guide
Warnervale
16
Select your facade and:
Add any additional upgrade packs.
Add any additional lifestyle options.
Personal identification of all signatories of the
contract (i.e; passport, driver’s license) to verify
the legal details of your contract.
Check
Provide your solicitor’s details or select one
from our panel.
Check
Step 2
Tender & Building Contract.
Our part
Tender:
Once your contour survey and borehole reports are in, our expert team will be able to finalise your site
costs. You will be advised of any variations to your initial quotation based on this information and give you
an opportunity to ask any questions that you may have as a result.
We will present your tender to you and go through your site costs and your customised floor plan.
We will discuss your home in detail to ensure that all of your requested items have been included.
Contract:
We will prepare a HIA Building Contract based on your Tender and invite you to come into our
head office to sign.
Your part
Contract:
Before the appointment you should:
Obtain a copy of your conditional approval Ensure all signatories can attend
from your lender or talk to one of our Finance the appointment.
Managers to organise your loan.
Check Check
Be prepared to sign the building contract at
your appointment.
Check
Payments required
Domainehomes.com.au
If the land is not registered and will not be registered
The balance of 5% deposit to be paid when within the next three (3) months you will need to
signing the building contract. pay $5,000 on contract signings, with the reminder
of deposit to 5% payable on land registration.
Check
17
 Step 3 Step 4
Exchange on your land. Domaine Selection Studio.

Our part Our part

An exchange is a commitment to purchase the block
of land included in the House & Land package.
We will send a copy of the contract to your
solicitor to enable exchange.
At your contract appointment, you will also meet
with our Colour Consultant.
You will be making your selection from the pre-
determined external and internal colour schemes.
This is also an opportunity to add or modify
home upgrade packs or lifestyle options to
your new home that you may have previously
omitted.

Your part

Exchange on the land by signing a binding contract and paying the deposit (This is a separate deposit
outside of your building contract.).

Check

Baulkham Hills

Payments required
Your part
10% deposit of land purchase price

Check When you meet with your Colour Consultant
you will need to finalise your selections. We
recommended that you set aside some time
before the appointment to go through all the
options and make sure you are happy with your
choices.
Visit our Selection Studio at our head office
Monday to Friday from 8:30am to 5:00pm
& Saturdays from 10:00am to 2:00pm to see
samples of all the options available, use our
home selection tool on our website or use our
touch screens in any of our sales offices.

You can also use your Selection Studio brochure

as a guide.

Domainehomes.com.au
Make final decisions on the colours inclusions for your new home, as changes after contract signing incur a
Building Guide

$1,500 administration fee.

Parklea Check

18 19
 Step 5 Step 6
Expert reports & lodgements. Building approval & site start.

Our part Our part

We will obtain all reports required to support your application to council or the private certifier and the
developer (if applicable) including:
Thermal and BASIX reports.
Hydraulic reports (if required)
When we receive the development approval and construction certification, we will:
Landscape plan (if required)
Water board approvals
(Including sewer pegout if required)
Complete a full review of your file and let you
know if any other documentation is needed
for a site start.
Prepare a final consolidation.
This includes final drawings with all
inclusions, contract tender with all variations
made (total price).
Send you all the information that your lender
will need to provide you with a commencement
letter. If you are utilising our finance managers,
we will liaise directly with them.
Before actual construction can commence we
will organise a pegout of your site.

Structural engineer report.

These reports and other documentation will form
part of the package we provide to the council, the
developer, or the certifier. When your lodgement is
ready, we will submit the paperwork and make any
payments required.
If you have arranged your own finance we will
Your part
provide you with a ‘Bank Pack’, which includes If you are arranging your own finance, you will need to submit the information we provide you to your
information you will need to obtain a formal
lender immediately and then follow them up for your commencement letter. If one of our finance
approval from your lender. If you are utilising the
services of one of our Finance Managers, we will managers are helping you, they will organise all of this directly with us.
liaise directly with them on your behalf.
Before we can start building your home, you will need to provide:

The signed copy of your final consolidation.
Your part Check
If self-funded, evidence of available funds to
cover the revised contract price in the final
consolidation. (i.e. a bank statement)
Sign and return the professionally drawn Landscape Plan (if required).
Check
Check
If finance is being obtained, provide a copy of
the “authority to commence the construction”
or “building works may commence” showing
the total purchase price as per final
consolidation. Of course, if you are using one of
our Finance Managers, they will have already
taken care of this for you.
Check

Domainehomes.com.au
At this time it is also important to have your finance in place to ensure there are no delays with your
site start. You will need to submit your ‘Bank Pack’ to your lender and follow them up for a formal Payments required
approval (also known as Letter Offer) and mortgage documents. Once you have these, please send
your Letter of Offer to our customer service team. If you are utilising the services of one of our
Building Guide

Finance Managers, this will be taking care of for you. Any Section 7.11 contributions (if required) Any Council bonds (usually footpath bonds)
Check Check Check

20 21
 Building timeline

Pre-construction to construction.

Pre-construction Construction

1 Deposit received 1 Site excavation complete

2 Concretor
2 Tender presentation

3 Frame on site
3 Contract signed
4 Frame complete

4 Land registration
5 Roof cover

5 CDC / DA lodged 6 Internal linings complete

7 Brickwork complete
6 CDC / DA approval

8 Kitchen cupboards installed

7 Finance approval received
9 Bathroom tiling complete

8 Final consolidation signed

10 External and internal painter

9 Site start 11 Electrical complete

Domainehomes.com.au
12 Handover
Building Guide

22 23
 Finance
Your guide to conditional loan approval
When it comes to your new home, getting a Conditional Loan Approval will make the process faster, easier, and
more accurate from the very beginning. It also means you’ll know exactly how much you’ll have to spend on your
home and any upgrades.
In order to avoid any delays down the track, we
recommend that you obtain a Conditional Loan
Approval prior to your building contract appointment.
To obtain this approval, you’ll need to fill out a full
loan application and submit it to your lender with
all necessary documentation. Before granting this
approval, your lender will also need to verify your
employment, your income, and your debts, as well as
run a complete credit check.
Please note that pre-approval is different to
Conditional Loan Approval as it doesn’t include the
various checks mentioned above. Pre-approvals are
mostly a guide only, so shouldn’t have too much
reliance placed on them. Many times, customers are
not granted a loan on the same terms promised to
them at the pre-approval stage.
Building Guide
24
Because Conditional Loan Approval can take up to a
week, it’s best to start the process as soon as possible
after depositing on your home. This will also ensure that
at your building contract appointment, you’ll be able to
sign your contract knowing that you will not have any
finance issues.
It’s a good idea to keep in mind that our Finance
Managers deal with construction loans everyday and
have access to some great deals from a number of
lenders, so they are more than happy to save you
the hassle of dealing directly with your lender and
organise all facets of your loan for you. Ask your sales
consultant to arrange an appointment for you.
If you haven’t completed a loan application or if you don’t have
a Conditional Loan Approval.
You will need to: If you would like one of our Finance
Managers to arrange your construction
1. Make an appointment to see your bank manager or broker. finance.
2. Collect all the required paperwork.
3. Complete your loan application.
You will need to:
4. Send a copy of the tender to your bank or broker.
5. Follow up the receipt of the tender with your bank or broker. 1. Complete a loan application.
6. Follow up your bank or broker for a Conditional Loan Approval. 2. Collect all your required paperwork.
7. Provide a copy of the Conditional Loan Approval to our Contract
Presenter at your contract appointment. Then relax... we will take care of the rest.
If you have a Conditional Loan Approval in place.
You will need to: If you would like one of our Finance
Managers to look into offering you a more
1. Check that your loan amount and budget is sufficient to cover your competitive package they can provide
sales estimate. alternatives at your contract appointment.
2. Provide a copy of the Conditional Loan Approval to one of our Contract
Presenter at your building contract appointment.
Domainehomes.com.au
25

Your guide to formal loan approval
Before we can start building your new home, we will need a copy of your Formal Loan Approval (sometimes
referred to as an Unconditional Loan Approval) from your lender, along with bank statements showing any
monies that you are contributing over and above your loan.
After signing your Building Contract and completing
your colour selection, we will prepare your building
application and lodge this with the relevant authorities.
We’ll then issue you with a Bank Pack that you can
provide to your lender and request that they progress
your Conditional Loan Approval to Formal Loan Approval.
Once they’ve received this, they’ll be able to review all
the documentation, including your fixed price contract,
and undertake a valuation of your property to ensure
that it offers enough security for your loan. If it’s been
more than three months since you received your
Conditional Loan Approval, they may also want updated
financial information from you.
When we have your Formal Loan Approval and building
approval (which can take as little as two weeks if your
application is lodged under the Complying Development
Code) we’ll be able to start construction of your home
as a Formal Loan Approval can take up to two weeks to
complete, it is important that you provide your lender
with your Bank Pack as soon as you receive it in order
to avoid any delays.
A Formal Loan Approval is typically a Letter of Offer
from your lender, confirming the details of your loan
and advising that Mortgage Documents (sometimes
referred to as your credit or loan contract) will be sent
to you shortly. This will look different depending on your
lender, so don’t hesitate to ask one of our Customer
Service Consultant if you need clarification.
Building Guide
26
It’s important to note that regardless of the ‘look’ of
your Formal Loan Approval, it will advise you of any
outstanding conditions that will need to be taken care
of. The only condition that we will accept is that the
lender receives a copy of the DA/CDC Approval or DA/
CDC Stamped Plans (we will send you a copy of these
for you to forward on to your lender at a later stage).
If there are any other conditions, these will need to be
satisfied by you before we can start building.
To ensure a swift start to the construction of your
new home, please forward a copy of your Formal Loan
Approval and bank statements to your Customer
Service Consultant as soon as you have them.
Don’t forget our Finance Managers deal with
construction loans every day and have access to some
great deals from many lenders, so they are more than
happy to save you the hassle of dealing directly with
your lender and organise all facets of your loan for you.
As added peace of mind, if you do choose one of our
Finance Managers to arrange your loan, we also provide
a Tender Expiry Guarantee. This can protect you from
additional price increases under certain circumstances
should there be delays in obtaining your finance.
Conditions apply so please ask one of our Finance
Managers for more details.
If you haven’t completed a loan application or if you don’t have
a Conditional Loan Approval.
You will need to: If you would like one of our Finance Managers
to arrange your finance
1. Make an appointment to see your bank manager or broker.
2. Collect all the required paperwork.
You will need to:
3. Complete your loan application.
4. Send a copy of the building contract to your bank or broker. 1. Complete a loan application.
5. Follow up the receipt of the building contract with your bank or broker.
6. Follow up your bank or broker for a Conditional Loan Approval. 2. Collect all your required paperwork.
7. Provide a copy of the Conditional Loan Approval to your Customer
3. Finalise your colour selections and sign all
Service Consultant.
variations to the building contract.
8. Finalise your colour selections and sign all variations to the building contract
as soon as possible to avoid delays in lodging your building approval.
4. Sign and return your Mortgage
9. Send the Bank Pack to your bank or broker with signed building contract. Documents when you receive them.
10. Follow up the receipt of the Bank Pack with your bank or broker.
11. Follow up the Formal Loan Approval from your bank or broker.
Then relax... we will take care of the rest
12. Send a copy of the Formal Loan Approval to your Customer
Service Consultant as soon as possible to avoid any delays in the
commencement of your new home.
13. Follow up the Mortgage Documents from your bank or broker.
14. Sign and return the mortgage documents to your bank or broker
as soon as possible to avoid any delays in the payment of your first
progress payment.
If you have a Conditional Loan Approval.
You will need to: If you would like one of our Finance
Managers to look into offering you a more
1. Finalise your colour selections and sign all variations to the building contract competitive rate.
as soon as possible to avoid delays in lodging your building approval.
2. Send the Bank Pack to your bank or broker with signed contract.
You will need to:
3. Follow up the receipt of the Bank Pack with your bank or broker.
4. Follow up the Formal Loan Approval from your bank or broker. 1. Discuss your arrangements with one of
our Finance Managers
5. Send a copy of the Formal Loan Approval to your Customer
Service Consultant as soon as possible to avoid any delays in the
2. Complete a loan application
commencement of your new home.
6. Follow up the Mortgage Documents from your bank or broker. 3. Collect all your required paperwork
7. Sign and return the Mortgage Documents to your bank or broker
as soon as possible to avoid any delays in the payment of your first 4. Finalise your colour selections and sign
progress payment. all variations to the building contract
5. Sign and return your Mortgage
Documents when you receive them
Then relax... we will take care of the rest.
If your Finance Manager has arranged your finance.
Domainehomes.com.au
You will need to:
1. Finalise your colour selections and sign all variations to the building contract.
2. Sign and return the Mortgage Documents to your Finance Consultant as soon as possible to avoid any delays in the payment
of your first progress payment.
27

Your guide to an authority to commence construction
Before your lender can start advancing funds for your progress payments, you’ll need to obtain an Authority to
Commence Construction letter (sometimes referred to as an ACC or Commencement Letter).
As soon as we’re ready to start construction, we’ll
send you a Final Consolidation and Reconciliation. This
will include your final plans and consolidated tender
(this includes all variations and is the final contract
price). Once we receive a signed copy of your Final
Consolidation and Reconciliation, we can start building
your new home, so the quicker you get it back to us,
the sooner you can move in.
Once we’ve received that, we’ll issue you with an ACC
Pack which includes the above signed documents,
along with our builder’s license and insurance details.
Your lender will require this ACC Pack and your signed
Mortgage Documents in order to provide an Authority
to Commence Construction letter.
Because it can take your lender up to two weeks to
process your ACC, we strongly advise you to sign and
return your Mortgage Documents as soon as you
can and to forward your ACC Pack as soon as you
receive it from us. Please note that your first progress
payment will be due three to four weeks after we
commence building and any late payments may be
subject to interest.
Building Guide
28
When your lender receives your ACC Pack, they’ll
review all the documentation and advise that your loan
is ready to be settled. This means that they’ll be in a
position to advance funds for your progress payments.
Don’t forget that any money you are required to
contribute towards your new home has to be paid to
us before any money is advanced from your lender.
Please forward a copy of your ACC to your Customer
Service Consultant as soon as your lender notifies you.
Don’t forget that our Finance Managers deal with
construction loans every day and have access to
some great deals from a number lenders, so they are
more than happy to save you the hassle of dealing
directly with your lender and organise all facets of your
loan for you.
As added peace of mind, if you do choose to use one
of our Finance Managers to arrange your loan, you
will not be charged interest on any overdue progress
payments. Conditions apply, so please ask one of our
Finance Managers for more details.
If you haven’t completed a loan application or if you don’t have
a Formal Loan Approval in place.
Please note: If your Building Approval has been received, you will now be potentially delaying the commencement
of your new home. As a result, you may be subject to a price increase if you are beyond your Tender Expiry Date.
You will need to: If you would like one of our Finance Managers
to arrange your finance.
1. Make an appointment to see your bank manager or broker.
2. Collect all the required paperwork.
You will need to:
3. Complete your loan application.
4. Send the Bank Pack to your bank or broker with signed contract. 1. Complete a loan application.
5. Follow up the receipt of the building contract with your bank or broker.
2. Collect all your required paperwork.
6. Follow up the Formal Loan Approval from your bank or broker.
7. Send a copy of the Formal Loan Approval to your Customer 3. Sign and return your Mortgage Documents
Service Consultant as soon as possible to avoid any delays in the when you receive them.
commencement of your new home.
8. Follow up the Mortgage Documents from your bank or broker. 4. Sign and return your Final Consolidation
and Reconciliation to your Customer Service
9. Sign and return the Mortgage Documents to your bank or broker Consultant.
as soon as possible to avoid any delays in the payment of your first
progress payment.
10. Sign and return your Final Consolidation and Reconciliation to your Then relax... we will take care of the rest.
Customer Service Consultant.
11. Send a copy of your ACC Pack to your lender or broker as soon as you
receive it to avoid any delays in the payment of your first progress payment.
12. Follow up the receipt of the ACC Pack with your bank or broker.
13. Follow up the ACC with your bank or broker.
14. Send your Authority to Commence Construction to your Customer
Service Consultant as soon as you receive it from your bank or broker to
avoid any delays in the payment of your first progress payment.
14. Confirm settlement with your bank or broker.
If you have a Formal Loan Approval.
You will need to:
1. Sign and return the Mortgage Documents to your bank or broker as soon as possible to avoid any delays in the payment of your first
progress payment.
2. Sign and return your Final Consolidation and Reconciliation to your Customer Service Consultant.
3. Send a copy of your ACC Pack to your lender or broker as soon as you receive it to avoid any delays in the payment of your first
progress payment.
4. Follow up the receipt of the ACC Pack with your bank or broker.
5. Follow up the Authority to Commence Construction with your bank or broker.
6. Send your Authority to Commence Construction to your Customer Service Consultant as soon as you receive it from your bank or
broker to avoid any delays in the payment of your first progress payment.
If our Finance Manager has arranged your finance.
Domainehomes.com.au
You will need to:
1. Sign and return the Mortgage Documents to your Finance Consultant as soon as possible to avoid any delays in the payment of your
first progress payment.
2. Sign and return your Final Consolidation and Reconciliation to your Customer Service Consultant.
29
 Progress payments

Progress payments schedules.

Contract homes. House & Land packages.

N⁰ Description Amount N⁰ Description Amount

1 Deposit 5% 1 Tender presentation fee $5,000

2 Concrete slab 20% 2 Building contract signing.

- Registered land or registration within 3 months. 5% of contract value.
3 Frame & roof trusses 25% - If land is unregistered. NIL.

4 Brickwork 20%
3 Land exchange 10% of land
5 Internal linings 20% purchase price.

6 Practical completion 10% 4 Land settlement at time of registration or Land purchase price less
if registered 28 days from exchange. 10% deposit.
Total 100%
5 Building contract. As per progress
payment schedule on
page 30

Domainehomes.com.au
Building Guide

Parklea

30 31
 Maintenance
After sales portal AFTER SALES PORTAL

Welcome to After Sales Service.

To log your request please enter your login details below.

Please note that limited warranty periods apply up to 6 years from handover date.
If your house is more than 6 years old, please enquiry to: customercare@domainehomes.com.au

The After Sales Care is the special DomaineHomes

way of ensuring our customers settle in nicely to their
LOGIN brand-new homes. We know that sometimes it takes
a little time for your home to become the well-oiled
machine it was destined to be and our fleet of ASC
Job Number are the guys that are on-call to ensure any 90-day
Maintenance or Warranty issues are taken care of
This will be your 8 digit job number, ie. 799xxxxx
with as little inconvenience to you as possible.
User Name

Password

Login

Still cannot login Please ring (02) 8850 9999 for assistance
between 9am - 4pm business days.

FORGOTTEN, LOST OR NEVER HAD A USER NAME OR PASSWORD?

If you cannot remember or locate your login details, please the required information in the boxes below.
You will need to get at least 4 correct entries for the password reset to work. Once 4 valid entries are entered a password will be sent
to your nominated email address.

Surname Street Number

Surname of original owner. Street number that we would have on our records.

Street Name Suburb

Street name that we would have on our records. Suburb that we would have on our records.

Post Code Phone

Post code that we would have on our records. Phone number that we would have on our records.

Email Captcha
Enter any current email that we can send a new password to. Enter the (case sensitive) captcha code from the below box:

Captcha Code Refresh Captcha

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Password Reset
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32 33
 Once sign on is successful the following will appear.
Please proceed through the screens.
AFTER SALES PORTAL
1. AFTER SALES PORTAL 3. AFTER SALES PORTAL
AFTER SALES PORTAL AFTER SALES PORTAL
Please log each issue separately, clearly stating the issue and description telling us what and where in the house the issue is. You can also attach up to 5 photo’s or images
against each issue. The ‘Add more issues’ button below enables you to continue adding issues up until 90 days from handover date has occurred. Once you have passed
Job Number: 79900001 90 dayslog
Please from
eachhandover, an extra ‘Final
issue separately, submit’
clearly statingbutton will become
the issue visible. Once
and description tellingthis becomes
us what visible in
and where / active you will
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Surname: John Citizen 90 days
date fromofhandover,
for one an extra supervisors
our maintenance ‘Final submit’
tobutton will become
come out visible.
and attend Once
to your this becomes visible / active you will then be able to select ‘Final submit’ and schedule a
issues.
Address: 21 Solent Circuit, Baulkham Hills - NSW 2155
date for one of our maintenance supervisors to come out and attend to your issues.
Address:
Handover Date:
21 Solent Circuit, Baulkham Hills - NSW 2155
20-Aug-2018
Issues
Handover Date: 20-Aug-2018
House Type: Sohar 25 Issues
Issue:
House Type: Sohar 25 Issues
+ Add image
Issue:
ALMOST THERE Issue:
ALMOST
Please THERE
assist us making sure our records are correct by updating any incorrect details below:
Description:
+ Add image
+ Add image
Please assist us making sure our records are correct by updating any incorrect details below:

Description:
Job Number: 79900001 Description:
Job Number: 79900001
Name: John Citizen Please enter your first name.
Name: John Citizen Please enter your first name.
Surname: John Citizen
Surname: John Citizen
Street Number: 21 Please enter your street address. Add more issues
Street Number: 21 Please enter your street address.
Street Name: Solent Circuit Add more issues
Street
Suburb:Name: Solent Circuit
Baulkham Hills Add moreSAVE
issuesISSUES FINAL SUBMIT
Suburb:
Post Code: Baulkham
2153 Hills This allows you to log back in at another You can only do one final submit, so
point in time
SAVE to ISSUES
add more issues please ensure
FINAL allSUBMIT
issues have been
Post Code:
Phone: 2153
8850 9999 Please current phone number. SAVE ISSUES added before
FINAL proceeding.
SUBMIT
This allows you to log back in at another You can only do one final submit, so
Phone: 8850 9999 Please current phone number. Thispoint
allows
in you
timetotolog
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at another You canensure
please only doallone finalhave
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Email: citizen@gmail.com Please current email address.
point in time to add more issues please ensure
added all issues
before have been
proceeding.
Email: citizen@gmail.com Please current email address. Copyright © DomaineHomes. 2018 added before proceeding.

Continue Copyright © DomaineHomes. 2018

Continue Copyright © DomaineHomes. 2018

Copyright © DomaineHomes. 2018

Copyright © DomaineHomes. 2018

Please select a suitable time from the available date below to meet with your ‘After Sales Care’. We will require access to your home at this time to rectify
2. 4. the issues you have raised.
AFTER SALES PORTAL Please select a suitable time from the available date below to meet with your ‘After Sales Care’. We will require access to your home at this time to rectify
AFTER SALES PORTAL Please select
the issues youahave
suitable time from the available date below to meet with your ‘After Sales Care’. We will require access to your home at this time to rectify
raised.
the issues you have raised.
Job Number: 79900001 Review & schedule
Please select a suitable date:
Job Number: 79900001
Surname: John Citizen Review & schedule
Surname: John Citizen Review
Please select a& schedule
suitable date:
Address: 21 Solent Circuit, Baulkham Hills - NSW 2155
Please
Date: select a suitable date:
Address: 21 Solent Circuit, Baulkham Hills - NSW 2155
Handover Date: 20-Aug-2018
Handover Date: 20-Aug-2018 Date:
House Type: Sohar 25 Date:
House Type: Sohar 25 Submit

Select your maintenance category Submit

Submit
Select your maintenance category
90 Day maintenance Select this to log any 90 Day warranty issues.
90 Day maintenance Select this to log any 90 Day warranty issues.

These types of issues relate to manufacturing faults on goods included in your new home.
Appliances

Domainehomes.com.au
Appliances
These types of issues relate to manufacturing faults on goods included in your new home. 5.
Hot water system
We recommended that you contact the manufacture directly as it will result in the issue being resolved quicker.
AFTER SALES PORTAL
Hot water system
Fire place
You recommended
We can find a list athat
contact
you list for your
contact the manufacturers in yourasClient
manufacture directly it willPortal
result -inunder maintenance.
the issue being resolved quicker.
Fire place
Air conditioning AFTER SALES PORTAL
You can find a list a contact list for your manufacturers in your Client Portal - under maintenance.
AFTER SALES PORTAL
Building Guide

Air conditioning If you cannot locate the contact details, please click on the appropriate button on the left and we will lodge a Your 90 day list has been successfully submitted to the After Sales Service department for review and action.
Alarm system
manufacturing issuethe
If you cannot locate for contact
you, with the manufacturer.
details, please click on the appropriate button on the left and we will lodge a Rest assured that one of our friendly team members will contact you shortly.
Alarm system
manufacturing issue for you, with the manufacturer. Your 90 day list has been successfully submitted to the After Sales Service department for review and action.
Your assured
Rest 90 day list
thathas
onebeen
of oursuccessfully
friendly teamsubmitted to the
members will Afteryou
contact Sales Service department for review and action.
shortly.
Copyright © DomaineHomes. 2018 Rest assured that one of our friendly team members will contact you shortly.
34 Copyright © DomaineHomes. 2018 35
 Glossary of building terms
• 88b Instrument – Details showing any restrictions
applicable to the block of land – i.e. easement
• Absorption Trench – Is a trench designed to hold the
stormwater. Some Councils specify the requirement
of an absorption trench and this will form part of your
Hydraulic design.
• Acid Sulphate Soils – This is the name given to soils
which contain iron sulphides. Additional measures
are required to ensure the structural integrity of your
home. The classification is 1,2, 3, 4 or 5.
• Acoustic Requirements – Some Councils will require
a report from an Acoustic Engineer to accompany your
Development Application. Additional measures may be
required to comply with an internal noise level (L10) of
50DA(A) for busy urban areas.
• Articulation – The architectural requirement to
alleviate flat faces (long straight walls).
• Association Of Building Sustainability Assessors
Report (ABSA) – Refers to detailed assessment of
the sustainability of your new home. Some Councils
require this as part of your Development Submission.
• Australian Height Datum Survey (AHD) – A more
detailed survey where levels are calculated from the
average of many tide gauges on the East Coast of
Australia (sea level).
Building Guide
36
• Authority To Commence Construction (ACC) – Letter
issued from the relevant lending authority confirming
all documents have been signed and received, loan has
been settled and construction may commence.
• BASIX/NATHERS (NSW) – Is an assessment which
must be completed on your new dwelling to assess its
energy and water efficiency.
• Benched Site – Site has been prepared with level
platforms in preparation for construction of your slab.
• Borehole Report – Three holes drilled into the surface
of your block to provide additional information on the
soil type.
• Building Adjacent To Sewer (BAS) – The proposed
development will be partially or wholly constructed
within the zone of influence (close to) the sewer.
Additional measures are required to protect the water
authorities’ asset of the sewer.
• Building Over Sewer (BOS) – The proposed
development will be constructed over the top of the
sewer. Additional measures are required to protect the
water authorities’ asset of the sewer.
Domainehomes.com.au
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37
 • Bushfire Rating – Is the rating used to determine
the risk of your property from bush-fire. The rating will
determine which additional measures are required to
reduce the risk of your home in the event of a fire. The
rating is measured as BAL (Bushfire Attack Level) 12.5,
19, 29, 40.
• Complying Development Certificate (CDC) – An
alternative method to DA approval, where council is not
involved in the approval process. Approval is obtained
through the certifying authority. CDC requires 100%
compliance with relevant regulations.
• Construction Certificate (CC) – A Construction
Certificate (CC) is required prior to construction
commencing on site. It can only be obtained once
DA approval is received. Domaine Homes obtains the
Construction Certificate through the certifying authority.
• Contour Survey – A survey completed to illustrate
the levels / slope of your block to assist in the siting of
your new home.
• Contract – This is a formal contract binding Domaine
Homes and yourself to proceed with the construction
of your new home.
• Council Verge/Nature Strip – The portion of land
owned by Council between the road and the front
boundary of your property.
• Cut & Fill – Describes the movement of soil over
your block as required to provide a level platform to
construct your new home on.
Building Guide
38
• Demolition Clearance Certificate – Certificate
provided by the demolition company to confirm that
the site is free of hazardous material and safe to
commence work.
• Development Application (DA) – Application to build
the house obtained through Council.
• Driveway Layback Or Crossover – The flatter portion
of your kerb, between the road and your driveway.
The location of the layback is determined by the
developer/council and may require relocation to suit
your house design.
• Dropped Edge Beam (DEB) – If you want to build
your new home on a slope you may need to have the
additional cost of drop edge beams to contain the fill
on the low side of the slab (instead of using a retaining
wall that is away from your home). These are a type of
retaining wall that hold the fill under the house slab as
shown in the drawing below.
• Easement – The right of use to a section of your
property by another party.
• Energy Efficiency Rating (EER) – The EER used
in the ACT is confined to a rating of the thermal
performance of the building shell. It is designed to
provide accurate and standardised information about
building energy efficiency (excluding the hot water
and lighting system, other fixed or movable appliances
and occupant requirements for temperature control).
Efficient thermal performance means that a house
achieves a comfortable temperature for the occupants
for the time they are in the house with minimal energy
input from fossil fuel or other unsustainable or polluting
sources.
• Developer Guidelines – Rules which have been
created by the developer on the estate to guide the
development within that specific area to ensure a high
standard of design and consistency.
• Final Occupation Certificate (FOC) – The final
certificate provided by the PCA (See Private Certifying
Authority) to confirm that your home has been
constructed in accordance with the BCA and allows a
person to occupy the building.
• Finished Floor Level (FFL) – The level to the top of
the slab.
• Finished Ground Level (FGL) – The excavated level on
which we intend to build on.
• Flood Levels – Flood levels are a determination of
the levels of floods which have been recorded over the
past. These levels help determine if your block is likely
to be affected by flood waters and the depth of these
waters. Flood levels are determined by the occurrence
in years ie. (1:5) one in five years, (1:20) one in 20 years
to a maximum of (1:100) one in 100 years.
• FSR Floor Space Ratio (FSR) – The ratio of the
building’s living area over the size of the site.
• Geotechnical Report – Provides critical and vital
information for the owner, architect, design engineer,
and the contractor to use and evaluate.
• Housing Industry Australia (HIA) – An industry
association for members of the residential building sector.
• Hydraulic Design – A design completed by a
Hydraulic Engineer to deal with the collection,
disbursement and use of storm water on your
property, dependant on: water collection area, volume
of water, council’s requirements and site constraints.
• Interim Occupation Certificate (IOC) – A certificate
provided by the PCA when all critical stage inspections
have been completed and the house is able to be
occupied however there may be a few minor outstanding
items required to be completed prior to the issue of the
Final Occupation Certificate e.g. Landscaping.
• Land Title Certificate – Certificate from the land titles
office showing the name of the person that owns the land.
• Landscape % - The percentage of the site which is
designated to soft landscaping.
• Long Service Levy - A levy applied by the state
government to building and construction works costing
more than $25,000. This levy is paid by Domaine
Homes as part of your Development Submission
• Exposure Grade Environment – When you live within
the vicinity of breaking surf, your property is prone to
corrosion. Therefore, additional measures are required
to ensure the structural integrity of your home.
• Double Handling – Additional costs required to
unload and store materials on tight sites.
• Mine Subsidence – When building in an area affected
by underground mining, a Geotechnical Engineer
must complete an independent inspection. Conditions
Domainehomes.com.au
may be imposed and additional measures required to
comply with the Mine Subsidence Board including but
not limited to the type of building materials used, use
of control joints, additional footings, a maximum height
of foundation brickwork.
39
 • National Construction Code (NCC) – A uniform set of
technical provisions for the design and construction of
buildings throughout Australia.
• Pegout – A survey that is completed prior to site
start. Pegs will be placed on your land with 1 to 3
metres offsets to show the position of your home.
• Piering – Concrete or metal supports dug in to the
ground to provide a solid foundation for your slab.
• Post Contract Variation (PCV) – This is a document
that shows any changes that have been made after
the contract has been done and signed.
• Potable Water – Water safe enough to be consumed
by humans.
• Principle Certifying Authority (PCA) – Private
Certifiers complete the Construction Certificate
and have been appointed to complete inspections
during construction to ensure Domaine Homes is in
compliance with the National Construction Code and
Council Conditions.
• Private Open Space (POS) – The private area of the
site designed for recreation of the residents.
• Proof of Funds – Only required if self funded or
partially funding the loan yourself. A bank statement
or letter from the bank noting client’s name, account
number and the balance of the account covering the
shortfall or contract amount.
• Provisional Allowance (PA) – Estimate added to
the tender for costing that is unknown until further
Building Guide
information received in order to fix quotes.
40
• Rain Garden – A planted pit which allows the
rainwater runoff to be absorbed into the ground,
reducing the runoff to storm water drains and surface
water. Some Councils specify the use of a rain garden.
• Redefinition Survey – An additional survey which
may be required to fully define all of the subject
boundaries of the property.
• Relative Levels (RL) – Measurement which appears
on your survey and is used to illustrate levels on the
land. The height above or below a datum.
• Rendered Finish – Is the application of a premixed
cement or acrylic finish over brick-work which is to be
painted.
• 10.7 Certificate – Information received from Council
showing any additional requirements to the land. This
is read in conjunction with the 88b, and will determine
whether the land is bushfire prone for example.
• 7.11 Contributions – Are fees which may be
applied by council on a new development within
their Council area. These fees are used to help fund
local infrastructure e.g. parks. Please note that S94
contributions are the responsibility of the owner.
• Salinity Requirements – Some blocks may have
salt present in the soil. Salt can erode and disintegrate
the piers and slab over time. Therefore in order to
ensure the structural integrity of your home a stronger
concrete strength needs to be used.
• Setback – The required distance between your
dwelling and the boundaries of the property.
• Sewer Pegout – A survey required if the exact location
(depth and position from house and boundary) of your
sewer is unclear. This may be as a result of the land being
newly registered and therefore not gazetted in the Water
Authorities database or in an established area where it is
unclear of the location of the sewer running through the
property. In some instances we are able to avoid this cost if
you can obtain a copy of the Works as Executed (WAE) or
Works as Constructed (WAC) plans from your developer.
• Site Coverage – The percentage of the site which is
actually covered by the building.
• Slab Classification – Is the determination of the
type of soil on your block. This classification is used to
determine strength of the slab required for your new
home. This strength is measured as M, H1, H2 or E.
• Spoil – Unused soil/debris removed from the site.
• Statement of Environmental Effects (SOEE)
– A statement which we will prepare as part of
your Development Application. This addresses an
environmental assessment, and identifies the planning
and environmental information specific to your
proposed development and site.
• Tender – Formal offer, quotation and outline of items
required to construct your home on your block (not a
contract, but will form part of a contract).
• Tiger Tails – Black and yellow synthetic tubes which
highlight the wires and are clipped over powerlines to
make persons aware and avoid injury due to accidental
contact with live lines. This is a WH&S requirement.
• Traffic Control – Additional costs associated with
the safe movement of motorists and pedestrians
around the worksite. Required on busy roads or where
pedestrian traffic is at a high rate.
• Tree Preservation Order (TPO) – A TPO is a permit to
remove trees which is required to be lodged to Council
if any trees need to be removed in order to apply for
CDC approval. This may also be required for any trees
the client wishes to remove that are not within 3m of
the proposed dwelling.
• Underground Rainwater Tank – A space saving
rainwater tank which is installed underneath the
surface of your yard, thereby not taking up any usable
space in your yard. Some councils specify the use of
the underground system and this will form part of your
Hydraulic Design.
• Water Service Coordinator – An independent
assessor who is accredited and qualified to approve
the design for construction of your home adjacent to
or over the sewer on behalf of the Water Authority.
• Wind Classification – The rating of wind gust speeds
typically located on ocean cliffs or on top of hills with no
surrounding trees. The rating used is N1, N2, N3 & N4.
• Workplace Health & Safety (WH&S) – A very strict
legislation which we must adhere to. This is to ensure
the safety of anyone who has access to our worksites.
• Zone Of Influence – A zone of influence is an area
either side of a buried pipe where it is considered that a
Domainehomes.com.au
structure may impose a load through the ground on to
the pipe, or where settlement or excavation of the sewer
or water trench may cause damage to a structure.
41
 Plan codes
• (A/C) Air Conditioning – Your air conditioning unit will
be illustrated as A/C on your plans.
• (AJ) Articulation Joint – Articulation joints are spaces
left between the brickwork to allow for movement
(settlement) of your home. Articulation Joints will be
illustrated as AJ on your plans.
• (C/T) Cooktop – Your cooktop will be illustrated as
C/T on your plans.
• (DP) Downpipe – Downpipes will be illustrated as DP
on your plans.
• (D/W) Dishwasher Space – Your dishwasher space
will be illustrated by D/W PROV. on your plans.
• Gas Point – Your gas points will be illustrated as Gas
Point on your plans
• (HWU) Hot Water Unit – Your hot water service will be
illustrated as HWU on your plans.
• (Ldry) Laundry – Your Laundry will be abbreviated as
Ldry on your plans
• (LINEN) Linen Closet – Your linen closet will be
illustrated as LINEN on your plans
• (MB) Electrical Meter Box – Your electrical meter box
will be illustrated as MB on your plans.
Building Guide
42
• Manhole – An opening creating access to the roof
space for future maintenance. The manhole will be
nominated on your plan as MAN HOLE.
• (M/W) Microwave Space – Your microwave space will
be illustrated as M/W PROV. on your plans.
• (Pdr) Powder Room – The downstairs Bathroom
• (REF) Refrigerator Space – Your refrigerator space
will be illustrated as REF on your plans.
• (R/H) Rangehood – Your rangehood will be illustrated
as R/H on your plans.
• (Tank) Rainwater Tank – Your rainwater tank will be
illustrated by the size of the tank followed by R/W
TANK on your plans.
• (S) Smoke Detector – Smoke detectors within your
home will be illustrated as (s) on your plans.
• (Store) Storage – A storage area will be illustrated as
STORE on your plans.
• (TAP) Taps – Are displayed to show the exterior taps
for your outdoor water use.
• (R/W TAP) Recycled Taps – Are displayed to show
the exterior recycled taps for your outdoor water use.
• (T) Laundry Tub – Your laundry tub will be illustrated • Window Codes
as T on your plans.
The following items will be displayed on the plans as
• (UBO) Underbench Oven – Your under bench oven per their abbreviations. It is important to note that each
will be illustrated as UBO on your plans. of these items will be followed by the window or door
size. Height noted first, then the width will be noted
• (WC) Water Closet – A small space or room containing second.
a toilet. This will be illustrated as WC on your plans.
Eg. AFW0608 is an Aluminium Fixed window approx.
• (WIP) Walk In Pantry – A walk in pantry will be 06 = 0600mm height, 08 = 0800mm wide
illustrated as WIP on your plans.
• (DA) - AAW - Aluminium Awning Window
• (WIR) Walk In Robe – A walk in robe will be illustrated • (DF) - AFW - Aluminium Fixed Window
as WIR on your plans. • (DSD) - ASD - Aluminium Sliding Door
• (DAD) - ASSD - Aluminium Stacking Sliding Door
• (W/M) Washing Machine Space – The space • (DS) - ASW - Aluminium Sliding Window
allocated for your washing machine will be illustrated
as W/M PROV. on your plans.
Domainehomes.com.au
43
13 64 69 or Domainehomes.com.au