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https://doi.org/10.1007/s42107-018-0100-x
ORIGINAL PAPER
Abstract
The project manager represents the actual leadership of the human resources in every project process. This position refers
to the most important human components of the project. Establishing a scientific approach to its selection process is the
cornerstone of successful project planning. This study examined the factors influencing the selection of the project manager
and the basis of the required skills in general. The researcher concluded that the criteria adopted in the selection process
in general, representing the construction industry in Iraq, which numbered (51). The part of this research is developed a
mathematical model that facilitates the selection process. It makes the process of selection project manager is more logical
and well-understand from all contractual parties. The researcher adopted analytic hierarchy process technology known for
its ability to compare alternatives and to promote the best alternative to determine the set of critical criteria to be consid-
ered in the project manager selection process. Significantly, the researcher built and developed a mathematical model that
includes critical criteria only for selecting the project manager in the construction industry in Iraq. The researcher applied
the mathematical model to select project managers for four projects of the University of Baghdad (under implementation),
and compared this with the evaluation forms for these projects. The researcher found the success of the mathematical model
in the evaluation process and then evaluated the results in the closed questionnaire. This study shows a set of conclusions
from different levels of results during the procedures of applying this research.
Keywords Project management · Project manager · Analytic hierarchy process (AHP) · Leadership
Introduction sure the designed project well done. During the process of
this search is to obtain required criterions and identification
One of the important and earnest functional steps of the pro- of the factors influencing the selection process of the project
ject process is to identify a wide job description of project managers.
manager based on the requirement of project especially in
construction cores. The selected project manager should be
match completely with (long terms of strategy, objectives Research objectives
of program, and applicable of project criterion. The well-
design job descriptions of the required project managers are The research aims to meet with the following objectives:
assisting for specifying of his/her duties, tasks, responsibili-
ties to support the project during all level of the stages of 1. Familiarizing of the required skills of project managers
planning, execution, and completing all the activities. The in the construction process.
corrected selection of the suitable persons to catch power 2. Identifying of the critical criteria which affecting the
of project manager during the process of human resource is selection of the project managers in the construction
one of the main objectives of constriction program to make industry in Iraq.
3. Application Analytic Hierarchy Process Technol-
* Hatem Khaleefah Breesam ogy (AHP) to accurate the calculation of the criteria’s
dr.hatem2099@yahoo.com weights to select the project managers properly.
4. Developing of a mathematical model which using for
1
College of Engineering, University of Baghdad, Baghdad, supporting the process of selection the project managers.
Iraq
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Asian Journal of Civil Engineering
Fig. 1 Communication paths between a projects parties (Mantel et al. Converting of (PMBOK) only to the personal quali-
2017) ties which has been mentioned in the rest of the resources.
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3-21 Decisive
3-22 Physical disabilities
3-23 Leading personality, lead the team and individual leadership and ability to absorb shocks
3-24 Psychologically stable
Table 4 Results of the analysis Criteria sequence N Degrees of importance Mean Std. deviation Cronbach’s alpha
of secondary criteria of (general
skills) 1 2 3 4 5
Descriptive statistics
1 55 0 0 7 8 40 4.60 0.710 0.985
15 55 0 0 4 16 35 4.56 0.631 0.985
16 55 0 1 6 9 39 4.56 0.764 0.985
14 55 0 0 5 17 33 4.51 0.663 0.984
2 55 0 7 8 15 25 4.05 0.855 0.983
13 55 0 7 14 14 20 3.85 1.061 0.983
9 55 3 7 10 12 23 3.82 1.263 0.983
17 55 11 2 5 13 24 3.67 1.552 0.984
12 55 3 3 17 20 12 3.64 1.060 0.983
3 55 5 5 25 10 10 3.27 1.146 0.983
4 55 5 20 6 9 15 3.16 1.411 0.983
6 55 2 23 15 10 5 2.87 1.055 0.984
5 55 5 27 7 8 8 2.76 1.247 0.984
7 55 17 8 12 8 10 2.75 1.493 0.984
11 55 21 6 24 4 0 2.20 1.043 0.983
18 55 23 13 14 5 0 2.02 1.027 0.983
8 55 23 13 14 5 0 2.02 1.027 0.983
10 55 34 15 6 0 0 1.49 0.690 0.985
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Table 5 Results of the analysis Criteria sequence N Degrees of importance Mean Std. deviation Cronbach’s alpha
of secondary criteria of
(managerial and organizational 1 2 3 4 5
skills)
Descriptive statistics
2 55 0 1 1 14 39 4.65 0.615 0.980
4 55 0 1 5 8 41 4.62 0.733 0.978
1 55 0 0 7 8 40 4.60 0.710 0.979
6 55 0 2 2 13 38 4.58 0.738 0.978
7 55 0 0 4 16 35 4.56 0.631 0.980
8 55 0 1 6 9 39 4.56 0.764 0.978
3 55 0 0 5 17 33 4.51 0.663 0.981
9 55 0 4 7 33 11 3.93 0.790 0.983
5 55 0 7 13 15 20 3.87 1.055 0.987
Table 6 Results of the analysis Criteria sequence N Degrees of importance Mean Std. deviation Cronbach’s alpha
of secondary criteria of
(personal qualities) 1 2 3 4 5
Descriptive statistics
1 55 0 0 7 8 40 4.60 0.710 0.988
23 55 0 0 4 16 35 4.56 0.631 0.988
24 55 0 2 0 18 35 4.56 0.688 0.988
19 55 0 0 5 15 35 4.55 0.662 0.988
18 55 0 0 5 17 33 4.51 0.663 0.988
10 55 0 0 4 20 31 4.49 0.635 0.988
7 55 0 2 2 18 33 4.49 0.742 0.988
2 55 0 7 14 14 20 3.85 1.061 0.985
22 55 3 7 10 12 23 3.82 1.263 0.985
21 55 11 2 5 13 24 3.67 1.552 0.984
3 55 0 7 13 15 20 3.87 1.055 0.987
16 55 0 7 14 14 20 3.85 1.061 0.987
12 55 3 7 10 12 23 3.82 1.263 0.987
15 55 3 3 17 20 12 3.64 1.060 0.987
4 55 5 5 25 10 10 3.27 1.146 0.987
5 55 5 20 6 9 15 3.16 1.411 0.987
8 55 2 23 15 10 5 2.87 1.055 0.987
6 55 5 27 7 8 8 2.76 1.247 0.988
9 55 17 8 12 8 10 2.75 1.493 0.988
17 55 6 12 30 6 1 2.71 0.875 0.987
14 55 21 6 24 4 0 2.20 1.043 0.987
11 55 23 13 14 5 0 2.02 1.027 0.987
20 55 22 18 10 5 0 1.96 0.981 0.987
13 55 34 15 6 0 0 1.49 0.690 0.988
should be returned to the (critical) factors only by the (twice) at different times on the same sample. It is the
method of conjugal comparison to apply the AHP method degree to which a measurement procedure produces similar
to determine the final standard weights. outcomes when it is repeated. Reliability is measured by
Cronbach’s Alpha which must be at least (0.7). Reliability
Reliability and validity test is a way of information elicitation. Validity is a test the
answers to determining whether the researcher a measure
The process of measuring consistency of questionnaire is measuring the concept that the researcher thinks is being
results by giving the same results after applying again measured. Table 7 shows the value of reliability and validity.
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Table 7 Value of reliability and validity prioritization, with measurable criteria and/or non-tangible.
Statistics
This technology is intended to determine the relative pri-
orities of the given group of criteria or alternatives on the
Group Reliability Validity
percentage scale based on the rule of decision maker (Var-
Cronbach’s No. of Items ghese 2015).
Alpha Compared to traditional multi-attribute decision analy-
1 General skills 0.985 18 0.992 sis techniques such as utility theory, the analytical hierarchy
2 Managerial and 0.982 9 0.991 process of Saaty (1980) is a relatively informal approach to
organizational decision-making problems and has been applied to a variety
skills of problems. The AHP helps decision makers to identify and
3 Personal qualities 0.988 24 0.994 set priorities on the basis of their objectives and their knowl-
edge and experience. The AHP method for solution begins
with structuring a complex problem by decomposing it into
The analysis of the results was based on the calculation a hierarchy to include all attribute elements reflecting the
of the Likert scale and then the weighted average of the goals and concerns of the decision maker. Next, elements are
responses to determine the prevailing views of the responses compared in a systematic manner using the same 1–9 scale
according to the SPSS V22. Table 8 shows the summary of to measure their relative importance and the overall priori-
the adopted secondary criteria for the three main criteria ties among the elements within the hierarchy are established,
with their coding to be adopted in subsequent tables and while the relative standing of each alternative with respect to
calculations. each criterion element is determined using the same scale.
The overall score of each alternative can then be aggregated,
while the consistency in making comparisons can be measured
Analytical hierarchy process technology using Saaty’s (1980) consistency ratio (Chao 2013). Several
steps are taken to identify the best alternative in primary or
The analytical hierarchy process technology has evolved secondary standards. Consistency and consistency index (CI)
in the 1970s in the last century by Saaty. It is defined as are determined by Eq. (1). For the purpose of knowing the
the methodology institution based on decision-making and consistency ratio (CR), the consistency index (CI) divides the
Table 8 Criteria affecting the Old No. New No. Symbol Main and secondary criteria
choice of project manager
(Researcher) 1 C1 C.S General skills
1-1 C1-1 G.T General technical expertise, with knowledge of systems
1-15 C1-2 K.M Knowledge of the local market
1-16 C1-3 S.K Social skills, with the ability to communicate with the parties
1-14 C1-4 E.S Experience in software programs
1-2 C1-5 F.M Ability to follow up and monitor progress
2 C2 M.S Managerial and organizational skills
2-1 C2-1 O.M Organize and manage the site
2-2 C2-2 D.M Develop and motivate the team
2-3 C2-3 P.A Promote allegiance and belonging for team
2-4 C2-4 A.O Administrative intelligence and office skill
2-5 C2-5 M.E Ability to follow up and monitor cost and time
2-6 C2-6 N Negotiability
2-7 C2-7 S.P Solve problems
3 C3 P.Q Personal qualities
2-1 C3-1 C.Q Certificate and qualification
3-23 C3-2 L.P Leading personality and ability to absorb shocks
3-24 C3-3 P.S Psychologically stable
3-19 C3-4 P.O Positive and optimistic
3-18 C3-5 F Flexible
3-10 C3-6 T Trustworthy and honesty
3-7 C3-7 M.D Ability to make decisions
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random consistency ratio (RI) by Eq. (2). Value of random Managerial and organizational skills
consistency ratio appropriate in Table 9, which is dependent
on the number of matrix elements (Chao 2013): It includes analysis of data on secondary criteria (manage-
rial and organizational skills) (M.S). Tables 14, 15 describe
𝜆 −n
CI = max (1) actions taken for this purpose:
n−1
𝜆max = (7.894 + 7.931 + 7.315 + 7.606 + 7.791
CI
CR = . (2) +7.53 + 8.005)∕7 = 7.724
RI
CI = (𝜆max −n)∕(n − 1)
Analysis of main criteria = (7.724 − 7)∕6 = 0.1206
RI (From Table 5) = 1.32
For the purpose of analyzing the results of the questionnaire
CR = CI/RI
of the main criteria and knowing their relative importance,
Tables 10, 11 describe actions taken for this purpose. = 0.0636∕1.32 = 0.091 < 0.1 O.K.
To ensure that the matrices’ comparison matrix of Table 11
Personal qualities skills
is correct. Consistency is determined using the vector value (λ)
to calculate consistency (CI).
It includes analysis of data on secondary criteria Personal
0.141 × 0.525 × 0.334 × =
Qualities (P.Q). Tables 16, 17 describe actions taken for this
1 0.333 0.333 0.427
purpose:
3 1 2 1.616
3 0.5 1 1.019 𝜆max = 7.43
CI = (𝜆max −n)∕(n − 1)
0.427∕0.141 = 3.03 = (10.953 − 7)∕6 = 0.072
1.616∕0.525 = 3.08 RI (From Table 5 for n = 7) = 1.32
1.019∕0.334 = 3.05
= 0.072∕1.32 = 0.054 < 0.1 O.K.
𝜆max = (3.03 + 3.08 + 3.05)∕3 = 3.05
CI = (𝜆max − n)∕(n − 1)
= (3.05 − 3)∕2 = 0.025
Mathematical model
RI (From Table 5 for n = 3) = 0.58
After completing the hierarchical analysis process, making
CR = CI∕RI marital comparisons, determining consistency and consist-
= 0.025∕0.58 = 0.031 < 0.1 O.K. ency index. The researcher writing a mathematical model
based on the results of the AHP process:
X = 0.141G.S + 0.525M.S + 0.334P.Q (3)
Analysis of secondary criteria
G.S = 0.353G.T + 0.218K.M + 0.221S.K + 0.037E.S + 0.171F.M
For the purpose of analyzing the results of the questionnaire of (4)
the secondary criteria and knowing their relative importance. M.S = 0.227O.M + 0.202D.M + 0.054P.A + 0.141A.O
(5)
+ 0.115M.E + 0.066N. + 0.195S.P
General skills
P.Q = 0.151C.Q + 0.21L.P + 0.06P.S + 0.074P.O
It includes analysis of data on secondary criteria general skills (6)
+ 0.74F + 0.219T + 0.212M.D.
(C.S). Tables 12, 13 describe actions taken for this purpose:
𝜆max = (5.41 + 5.195 + 5.499 + 5.344 + 5.44)∕5 = 5.6764 The qualification of the project manager requires obtain-
CI = (𝜆max −n)∕(n−1) ing an estimate of at least 70% of the total standards. The
= (5.6764 − 5)∕4 = 0.0944 researcher proposes to exceed the qualifying person 50% for
each criterion. This model is suitable for the evaluation and
RI (From Table 5 for n = 5) = 1.12
rehabilitation of project managers in Iraq (case study/gov-
CR = CI/RI ernment building projects/large and medium size) and can
= 0.0944∕1.12 = 0.084 < 0.1 O.K. be adopted for all types of projects and in all countries of the
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Table 10 Sample answers to closed questionnaire for the main crite- 1. Apply a case study.
ria axis 2. Closed questionnaire.
Main criteria C1 C2 C3
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1. Select a sample of expert engineers and managers for 3. Distribution of questionnaire forms to selected sample,
evaluating the proposed model. The evaluation process then data collection and analysis.
is made through fifteen persons, who have experience in
implementation and construction management. Table 18 Table 21 summarizes the analysis of sample responses
gives a description of the evaluation sample. to questions related to the evaluation of the proposed
2. Present a detailed explanation and discussion for the system.
proposed model.
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Table 18 Characteristic of the Nos. The work place Academic degree Experi- Current position
evaluation sample ence
(year)
Table 19 Results of the analysis Symbol Main and secondary criteria P.M1 P.M2 P.M3 P.M4
of sample responses on the
evaluation of four project G.S General skills
managers according to the
G.T General technical expertise, With knowledge of systems 9 6 7 6
proposed evaluation criteria
K.M Knowledge of the local market 9 5 7 5
S.K Social skills, With the ability to communicate with the parties 7 9 5 3
E.S Experience in software programs 6 7 4 2
F.M Ability to follow up and monitor progress 10 6 6 6
M.S Managerial and organizational skills
O.M Organize and manage the site 8 8 7 6
D.M Develop and motivate the team 8 7 6 6
P.M Promote allegiance and belonging for team 7 6 5 5
A.O Administrative intelligence and office skill 8 7 8 6
M.E Ability to follow up and monitor cost and time 6 5 7 6
N. Negotiability 4 5 5 3
S.P Solve problems 6 2 3 3
P.Q Personal qualities
C.Q Certificate and qualification 7 7 7 7
L.P Leading personality and ability to absorb shocks 8 5 3 4
P.S Psychologically stable 7 4 5 6
P.O Positive and optimistic 6 7 6 5
F flexible 4 4 4 3
T Trustworthy and honesty 6 9 5 2
M.D Ability to make decisions 8 4 4 2
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Table 20 Comparison of the evaluation of the four principals is illustrated by the proposed model and the central control committee at the Uni-
versity of Baghdad
Project Evaluation according to evaluation central control committees Evaluation according to Comparison
the proposed model with evaluation
limit
1 The performance of the center, the project complains of a little lag performance 6778 < 7 almost right
2 Good performance, the project works according to the schedule and costs 6, speci- 8069 > 7 right
fied with a little delay
3 The performance is unconvincing, the project is late and complains of problems 6369 <7 right
4 The performance is bad, the project is late and complains of problems 5261 < 7 right
Then, the choice of project manager affects the project’s 7. The sample of the questionnaire when evaluating the
success or failure. personal skill criteria indicated that the ability to make
2. The researcher found that there are three basic criteria decisions gained 25.9%, followed by leading personal-
for selecting the project manager: general knowledge, ity and ability to absorb shocks 24.6%, and trustworthy
personal skills, performance, or knowledge management 24.6%.
and organizational skills. Are divided into a set of sec- 8. Through the case study and evaluation of the proposed
ondary standards. model, the researcher found that project managers are
3. The management and management skills (performance) not fit for management at most.
are the highest in terms of evaluation (52.5%), followed 9. The proposed model proved its accuracy in the evalu-
by the personal skill criterion (33.4%) and then the gen- ation of project managers. Based on those outcomes
eral knowledge criterion (14.1%). from the study this model can be adopted to qualify and
4. Technology AHP contributes to the evaluation of the evaluate project managers before starting in execution
project manager’s selection criteria and achieves excel- procedures to help the top management of the project
lent results compared to other technologies. When it to design valuable performance and reach to acceptable
has a consistency indicator less than (0.1) indicating the performance of the project.
consistency and accuracy of the data.
5. The sample of the questionnaire when evaluating the
general knowledge criteria indicated that the general Compliance with ethical standards
technical expertise with knowledge of system gained
35.2%, followed by social skills and the ability to com- Conflict of interest On behalf of all authors, the corresponding author
states that there is no conflict of interest.
municate 22.1%, then the knowledge of the local market
21.8%.
6. The sample of the questionnaire when evaluating the
managerial and organizational skill criteria indicated
References
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Asian Journal of Civil Engineering
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