You are on page 1of 18

The founder of Scientific Management School of (d) Politico-administrative dynamics of the state.

thought was:
(a) F.W. Taylor  (9) Planning machinery in Pakistan is:
(b) Herber Simon  (a) Centralized
(c) Pfiffner John  (b) Decentralized
(d) Mary Parker Follet (c) Departmentalized 
(d) Compartmentalized
(2) The father of Human Relations theory was:
(a) Douglas M. McGregor  (10) Financially the performance of public
(b) Elton Mayo corporations in Pakistan during the last decade
(c) E.N.Gladden has been:
(d) L. Urwick (a) Excellent 
(b) Good
(3) The founding father of theory of Bureaucracy (c) Satisfactory 
was: (d) Poor
(a)Herman Finer 
(b) La Palombra  (11) Public Personnel Management in Pakistan is
(b) Max Weber  based on the principle of:
(d) Albert Lepawsky (a) Spoils 
(b) Patronage
(4) Systems theory of management is based on (c) Merit 
the concept of components having: (d) Give and take
(a) Independence 
(b) Inter- dependence (12) Communication runs faster in:
(c) Dependence  (a) Centralized structure 
(d) Contingency (b) Decentralized structure
(c) Matrix structure 
(5) Bureaucracy of Pakistan is: (d) Line structure
(a) Elitist 
(b) Agilitarian  (13) Performance budgeting is based on:
(c) Oligarchy  (a) items of expenditure 
(d) Paternalistic (b) items of investment
(c) objectives of expenditure 
(6) Administrative accountability is established in (d) plan of implementation
government organizations by:
(a) Executive  (14) The concept of Politics-Administration
(b) Legislature dichotomy was given by:
(c) Judiciary  (a) Frank Henry Goodnow
(d) All the three above (b) James W. Fes1er
(c) W Paul Appleby 
(7) The first book on Public Administration was (d) Ordway Tead
written by:
(a) Pfiffner and Presthus  (15) The form of Leadership in the bureaucracy
(b) L. D. White of Pakistan js:
(c). Simon, Smithburg and Thompson (a) Aristocratic 
(d) E.N. Gladden (b) Democratic
(c) Dictatorial 
(8) Public Administration is the study of: (d) Paternalistic
(a) Maintenance of Law and Order 
(b) Control of trade and commerce (16) The President of U. S. who laid the
(c) Public Policy implementation foundation of the study of public administration
was: (B) Personal Authority
(a) President Wilson (C) Charismatic Authority
(b) President Hoover (D) Corporate Authority
(c) President Kennedy  (E) None of these
(d) President Roosevelt
(4) Behaviorism is associated with:
(17) Formal relationship in an organization is (A) Rationalism.
based On: (B) Communication.
(a) Friendship  (C) Socialism.
(b) Peer groups (D) Humanism
(c) Authority on subordinates  (E) None of these
(d) Rules and Regulations
(5) The author of "The Function of the Executive"
(18) The Ideal Model of bureaucracy is based on is:
authority of: (A) F. W. Taylor
(a) Tradition  (B) Chester Bernard
(b) Charisma (C) Mary Parker Follet
(c) Legal rational (D) Henry Fayol
(d) Money (E) None of these

(19) Pressure groups in public administration (6) Which of the following is not of the core
work for: values of public administration?
(a) Public interest  (A) Equity
(b) Self interest (B) Efficiency
(c) Foreign interest  (C) Effectiveness
(d) Sectoral interest (D) Bureaucracy
(E) None of these
(20) The administrative reforms under which
various services were merged in occupational (7) Which of the following is one of the features
groups were introduced in: of bureaucracy conceived by
(a)1960  Max Weber?
(b) 1973  (A) Authority
(c) 1989  (B) Hierarchy
(d) 1994 (C) Publicness
(D) Civil society
Public Administration may be defined as: (E) None of these.
(A) Management of industry
(B) Administration of Public (8) Which of the following is an essential
(C) Management of Property component of a formal organization?
(D) Administrative Capacity (A) Decentralization
(E) None of these (B) Formal Structure
(C) Power
(2) The concept of "bounded rationality" was (D) Centralization
given by: (E) None of these
(A) Wax Weber
(B) F. W. Riggs (9) Bureaucracy is a form of:
(C) Herbert Simon (A) Political Organization.
(D) Abraham Maslow (B) Social Organization
(E) None of these (C) Community Organization
(D) Private organization
(3) Bureaucracy is based on: (E) None of these
(A) Traditional Authority
(16) Which one of the following is the foundation
(10) McGregor's name is most commonly of modern Human Resource
associated with one of the following: (A) Specialization
(A) Bureaucratic Theory (B) Compensation
(B) Scientific Management (C) Job Analysis
C) Theory X and theory Y (D) Job Evaluation
(D) Human Relations (E) None of these
(E) None of these
(17) The process of transmitting the idea or
thought into meaningful symbols is called:
(A) Decoding
(11) Legal-rational authority" is a core concept (B) Feedback
of: (C) Reception
(A) Public Choice Theory (D) Encoding
(B) Theory of Emergency (E) None of these
(C) Maslow's Theory of Motivation
(D) Theory of Bureaucracy (18) Which of the following will not be considered
(E) None of these as a formal organization?
(A) A Hospital
(12}One of the four functional imperative of a (B) A University
system identified by the Talcott Parsons is: (C) A Group of Friends
(A) Efficiency (D) A Service Industry
(B) Effectiveness (E) None of these
(C) Adaptation
(D) Entropy  (19) Which of the following violates the principle
(E) None of these of Utility of Command?
(A) Bureaucratic Organization
(13) "Entropy" is a law of nature in which all (B) Functional Organization
forms of organizations move towards: (C) Manufacturing Organization
(A) Growth and Continuity (D) Product Organization
(D) Continuous Improvement (E) None of these.
(C) Rebirth and Emergency
(D) Disorganization and Death (20) Which of the following is not a feature of
(E) None of these good governance?
(A) Accountability
(14) One choice theory is economic explanation (B) Transparency
of: (C) Nepotism
(A) Religion (D) Rule of law
(B) Islam. (E) None or these.
(C) Political decision making
(D) Psychology.  An organization which successfully achieve the
(E) None of these. goals will be considered as:
(a) Efficient 
(15) System. Theory is associated with the work (b) Systemic
of following: (c) Effective
(A) Leonard While (d) Reasonable
(B) Mary Parker Follet (e) None of these
(C) Talcott Parsons
(D) F.W. Taylor 2. An organization using its resources wisely and
(E) None of these in a cost effectively way is considered:
(a) Conservative 
(b) Modern
(c) Effective (d) Universal Model
(d) Efficient (e) None of these
(e) None of these
9. The owners, Employees, Board or Directors
3. Grouping activities and resources in an and Culture will form the organization's:
organization is a function of: (a) Internal Environment
(a) Leading (b) External Environment
(b) Organizing (c) Task Environment
(c) Coordination (d) General Environment
(d) Monitoring (e) None of these
(e) None of these
10. The appropriate managerial behavior in a
4. The dominant role in developing Scientific given situation depends on a wide variety of
Management was played by: elements is:
(a) Henri Fayol  (a) Classical Approach
(b) F. W. Taylor (b) Quantitative Approach
(c) Harrington Emerson (c) Behavioral Approach
(d) Frank Gilbreth (d) Contingency Approach
(e) None of these (e) None of these

5. The most articulate spokesperson of 11. A goal set by and for top management of the
Administrative Management was: organization is:
(a) Max Weber (a) Tactical Goal
(b) Chester Barnard (b) Strategic Goal
(c) Lyndall Urwick (c) Operational Goal
(d) Henri Fayol (d) Specific Goal
(e) None of these (e) None of these

6. Hawthrone studies were mainly conducted by: 12. Balancing and reconciling possible conflicts
(a) Elton Mayo among goals is:
(b) Hugo Munsterberg (a) Communication
(c) Mary Parker (b) Leading
(d) Henry Gantt (c) Inconsistency
(e) None of these (d) Optimizing
(e) None of these
7. Two or more sub systems working together to
produce more than the total of what they might 13. A plan that generally covers a span of one
produce working alone is year or less is:
(a) Open System (a) Operational Plan
(b) Closed System  (b) Intermediate Plan
(c) Sub System (c) Long range Plan
(d) Synergy (d) Short range Plan
(e) None of these (e) None of these

8. An attempt to integrate common business 14. Behavior that does not conform to generally
practices from the United States and Japan into social norms will be considered as:
one middle ground framework has been termed (a) Arrogant Behavior 
as: (b) Arbitrary Behavior 
(a) Theory X (c) Ethical Behavior 
(b) Theory Y (d) Unethical Behavior 
(c) Type Z Model (e) None of these
(d) State of high certainty
15. Conceptual and Diagnostic skills in an (e) None of these
organization are mostly used by:
(a) General managers The connection between the politics and public
(b) Top managers administration is:
(c) Middle managers a) Politics seeks to deal controversial issues
(d) First line managers  and public administration is the means
(e) None of these whereby decisions are implemented.
b) The politicians and administrators do not share
16. A theory suggesting that people are unique partnership.
motivated by a hierarchy of needs was advanced c) Public administrator indulges in party politics.
by: d) Administrators having strong political
(a) Douglas Mc Gregor conviction, they cannot pursue a carrier of public
(b) Arthur D. Little servant.
(c) Abraham Maslow e) None of these
(d) F. W. Riggs
(e) None of these 2. How the Role of public administration is
determined by the people or Government? Can it
be a 
a) The civilization fails means the breakdown of
public administration.
b) Modern democracy can perform this job
17. The extent to which an organization complies well.
with local, state and Federal Laws is: c) Moral conviction is vital for its role.
(a) Social Compliance d) Social and economical developments are more
(b) Philanthropic Awarding feasible than any branch of government.
(c) Ethical Compliance e) None of these
(d) Legal Compliance
(e) None of these 3. Human Relations is the study of the people in
action that is:
18. The process by which a manager assigns a) The people work in a team spirit or not.
some of his total work load to others is:  b) Social factors are equally important besides
(a) Decentralization technical.
(b) Delegation c) Human aspect’s ignorance is at management’s
(c) Division of work risk
(d) Centralization d) Human’s dignity is inseparable from human
(e) None of these relations.
e) None of these
19. Power that has been legitimized by the state
is: 4. Management improvement is possible by
(a) Political authority systematic theory if:
(b) Charismatic authority a) Investigator helps the decision-maker in
(c) Traditional authority solving problem.
(d) Legal authority b) Systematic theory identifies with operation
(e) None of these research.
c) Defence problem’s programming is done
20. A condition in which the availability of each smoothly.
alternative and its potential pay off and costs are d) It ascertains the future performance.
all associated with probability estimates is: e) None of these
(a) State of risk
(b) State of certainty 5.The bureaucracy has certain characteristics
(c) State of mild certainty that are:
a) It is hero or villain or form of social c) Planners require reliable data for success.
organization. d) Coordination is must in viable planning.
b) It has pathological tendencies. e) None of these
c) It has a specialized structure of the
nation. 11. How can effective planning be made
d) It is indispensable in modern country. meaningful:
e) None of these a) If it has management support
b) Its objective must be clearly defined.
6. Bureaucracy is seen as corruptible or c) Its feasibility standards mush show wisdom
otherwise: d) It provides valuable learning experience.
a) Bureaucracy is essential and necessary e) None of these
evil.
b) Bureaucracy’s role as a pariah or savior. 12. Public corporation is the innovation of 20th
c) Bureaucracy is suspected politically. century. The basic features are:
d) If bureaucracy fails, it is accused as pariah. a) Public corporation is a corporation by courtesy
e) None of these b) It is created for particular purpose.
c) It is the result of Government’s entry into
7. Administrative leadership’s character inspires business.
confidence when it uses: d) It has virtue of business management.
a) Force and bargain to achieve goals. e) None of these
b) Bases adequately built up 
c) Leader must become the servant of the people 13. Mechanistic theory is formal structure of
d) Leader must possess professional ethics. organization. Its functions are:
e) None of these a) Drawing up plan for large-scale
enterprises 
8. Administrative accountability must be b) It does not tally with realities.
accompanied by: c) It s the result of Government’s entry into
a) If power is not abused. business
b) If Ombudsman is independent and non- d) A human problem requires human solution.
partisan. e) None of these
c) If it brings home through legislature.
d) It can be achieved through responsible 14. The organization is the act of designing
government. administrative structure. It requires:
e) None of these a) The determination of what activities are
necessary.
9. Judicial control can achieve administrative b) No engineering approach to achieve goal. 
accountability successfully if: c) Staff for managing it.
a) Rule of law is strictly followed. d) The allocation of functions and
b) Judicial process should not be cumbersome. responsibilities to individual.
c) Judicial process should be easy and e) None of these
approachable.
d) Administrative action must be under judicial 15. Centralization and decentralization are the
review. problems of relationship between higher and
e) None of these lower levels of government. They can be solved
by:
10. Planning and its technique is common to all a) Introduction of local bodies in the country.
human activity such as:  b) Solving territorial and functional problems
a) Unity of programme and timeliness of c) Solving the jurisdictional disputes.
programme. d) Active determination of external factors
b) Peoples following is necessary for successful between the two
plan. e) None of these
(b) Decentralization 
16. Zero-base budgeting evaluates current and (c) Centralizations 
new activities and programs which solve: (d) Effective Coordination 
a) The governmental programs in detail. (e) "None of these
b) The risks involving decision-developing and
ranking packages. (2) Span of Contro 1 Means:
c) The organizational services programs. (a) Power to control an enterprise
d) The basic developmental issues. (b) Duration of executive control
e) None of these (c) Number of subordinates under a
superior's direct control
17. The civil services of Pakistan have become a (d) Overall control of an organization
caste by themselves involving public criticism (e) None of these
such as:
a) They are legacies of British colonial rule (3) Public corporations have been created with
b) They have lowered the quality of national life. the objective of:
c) They have breeded corruption and (a) Increased profits
inefficiencies.  (b) Handling large scale projects
d) They have become professionally (c) Creating various job opportunities
incompetent.  (d) Operational flexibility and autonomy 
e) None of these (e) None of these

18. Communication is a crucial element in (4) In United State the practice of making
administration and felt by: appointments in public services on the basis of
a) As the heart of management. political affiliation and personal relationship is
b) As it makes administrative procedure smooth. known as:
c) As it is the nerve center of administration. (a) Party Privilege
d) As it is the blood stream of the organization. (b) Spoils System
(c) Fitness Principle 
19. Co-ordination is the removal of conflicts from (d) Discretion System 
the organization by: (e) None of these
a) Securing co-operation and team work
b) Securing organizational goals (5) In some countries office of the Procurator
c) Securing harmonious organization General, has been created to:
d) Removing overlapping and working cross (a) Ensure the working of government
purposes. departments according to rules and regulations.
e) None of these (b) Provide legal support to administrative
bodies.
20. The Public Services of Pakistan can be made (c) Assess the training needs of government
worthwhile if: departments.
a) Young men and women are recruited on merit. (d) Advocate cases on behalf of the
b) They are not used for political ulterior government in the court of law.
motives. (e) None of these.
c) They are trained in nationalistic spirit and
religious values (6) Rcole National d' Administration of France
d) They must be awarded equal opportunity of acts as:
advancement. (a) A consulting organization to improve
e) None of these administration.
(b) An institution of higher learning
In an organization, if uniformity of standards and (c) A recruiting-cum-training agency. 
policies is maintained and the head provides (d) A public complaint office 
direction to all activities, then it is sign of: (e) None of these
(a) Efficiency
driving license.
(7) The necessary purpose of financial audit (b) An executive ordering the transfer of an
should be to focus on: employee in another department.
(a) Whether the expenditure was incurred for (c) A head of the department approving a
right purpose. financial sanction.
(b) Whether the expenditure had the approval of (d) A committee approving a new rule to
the top management. meet the future public requirements.
(c) Whether the expenditure was in (e) None of these.
accordance with rules and procedures.
(d) Whether the expenditure was made on proper (13) A budget is essentially a statement of:
time. (a) Identification of targets to be achieved.
(e) None of these. (b) Surplus or deficit of the previous budget.
(c) Estimated revenue and expenditure over
8-fiscal deficit in government budget can be a period of time.
reduced by: (d) Allocation of funds in various heads of
(a) Improving the productivity of the expenditure.
departments. (e) None of these.
(b) Closing down some of the expensive projects.
(c) Banning the recreational activities. 14-The categorization of functions with reference
(d) Rationalizing expenditure for economy. to their direct or indirect concern with the
(e) None of these. achievement of organizational goals is called as:
(a) Primary and Secondary functions
9-In the Maslovv's hierarchy of needs, the middle (b) Line and Staff functions
level needs have been categorized as: (c) Major and Minor functions
(a.) Self fulfillment needs  (d) Central and Peripheral functions
(b) Survival needs (e) None of these
(c) Security needs
(d) None of these 15-Who wrote the famous book "Research on the
Bureaucracy in Pakistan":
10-Motivation is the function of intrinsic factors (a) Muneer Ahmad
such as appreciation, recognition etc. who gave (b) Brian Chapman 
this theory? (c) Inayatullah
(a)Victor Veroom  (d) Ralph Braibanti
(b) Herbert Simon (e) None of these
(c) Fredrick Hcrzberg 
(d) David Me Clelland 16-Administrative Reforms-have been a
(e) None of these consistent effort in Pakistan since independence.
The first Re-organization Committee was
11-One of the following is not the function of the constituted in 1947. Who headed the Committee?
Cabinet Division of the Federal Government: (a) Justice Muhammad Muneer
(a) Preparation of the agenda for Cabinet (b) Sir Victor Turner
meeting. (c) Akhtar Hussain 
(b) Recording Ihe decisions of (he Cabinet. (d) Rowland Eggar 
(c) Follow up 'of the implementation of (e) None of these
Cabinet decisions.
(d) Provision of staff to Cabinet members. 17-In the Constitution of Pakistan, the subjects
(e) None of these. for legislation have been divided into: 
(a) Two Lists
(12) Which of the following is categorized as a (b) Three Lists
strategic decision: (c) Four Lists 
(a) An officer approving the application for (d) Five Lists 
(e) None of these organizations.
e) the attraction and continuation of a viable
18-One of (he most significant achievement of workforce.
the Ford Foundation's technical assistance to
Pakistan in I960, was the establishment of: 3) Total quality management is:
(a) Pakistan Administrative Staff College, a) a commitment to continuous
Lahore. improvement.
(b) National Institute of Public Administration b) a relatively permanent change in behaviour
Karachi. that occurs as a result of work experiences.
(c) Secretariat Training Institute, Islamabad,  c) the attempt by scholars to identify how
(d) National Defence College, Rawalpindi,  situations can be understood and managed in
(e) None of these. ways that respond appropriately to their unique
characteristics.
d) the study of individuals and groups in
19-The introduction of the Section Officers organizations.
Scheme in the Central (Federal) Secretariat in e) the attraction and continuation of a viable
1961, was made on the recommendation workforce.
contained in:
(a) Farooqi Report 4) Each of the following are requirements of
(b) Cornelius Report  twenty-first century managers except that they:
(c) Shoib Report  a) must be prepared to deal with people of
(d) G. Ahmed Report  different ethnic and racial backgrounds.
(e) None of these b) must value quality.
c) contend with a workforce whose skills match
20-"Leaders are born and not made" is new tasks and technologies.
perception based on: d) must personally do things to add value to the
(a) Contingency Theory of leadership organization's ability to meet customers' needs.
(b) Trait Theory of Leadership  e) value diversity.
(c) Fiedler's Model of Leadership 
5) A relatively permanent change in behaviour
that happens as a result of experience is known
Write only the correct answer in the answer as:
book.  a) learning 
1) The study of individuals and groups in b) life-long learning 
organizations is known as: c) experiential learning 
a) total quality management  d) organizational learning 
b) Human resource maintenance  e)the manager's challenge 
c) the manager's challenge 
d) the contingency approach 6) The process of continuous learning from the
e) organizational behaviour full variety of one's actual work and life
experience is known as :
2) Organizational behaviour is: a) learning 
b) life-long learning 
a) a commitment to continuous improvement  c) experiential learning 
b) a relatively permanent change in behaviour d) organizational learning 
that occurs as a result of work experiences e) the manager's challenge
c) the attempt by scholars to identify how
situations can be understood and managed in 7) The individual performance equation is
ways that respond appropriately to their unique concerned with:
characteristics. a) capacity, willingness, opportunity 
d) the study of individuals and groups in b) capacity , effort, opportunity 
c) effectiveness, effort, willingness  d) tends to receive strong labor union support
d) effort , opportunity, threat  e) can be applied to all workers equally well.
e) opportunity, capacity, intelligence
14) Rewarding individual results tends to:
8) Personality contributes to considerations of: a) increase cohesiveness 
a) what individuals can be  b) decrease cohesiveness 
b) what individuals will do  c) increase performance norms 
c) what individuals are like  d) decrease performance norms 
d) organizational support  e) have little or no effect on cohesiveness nor
e) difference between men and women  performance norms 

9) For people who work hard but still do not 15) The process whereby individuals or groups
achieve high performance levels,there may be: are held responsible for making their own
a) lack of fit between individuals attributes decisions is known as:
and task requirements. a) autonomy 
b) improper allocation of rewards  b) empowerment 
c) low motivation  c) team building 
d) too much motivation d) multiskilling 
e) lack of psychological need satisfaction e) self-responsibility

10) Content motivation theories are represented 16) Which of the following term is used in
by: leadership research to describe a leader who
a) Maslow, Alderfer, Herzberg, and shows a great degree of emphasis on the welfare
McClland  of his/her subordinates?
b) Maslow, Alderfer, Herzberg, and vroom  a) employee-centered 
c) Maslow, Adams, Herzberg, and vroom  b) production-centered 
d) Alderfer, Adams, McClland,and vroom  c) compassion-centered
e) Alderfer, Maslow, Adams  d) work -oriented 
e) structure-centered
11) Intrinsic work rewards are:
a) received by an indivdual directly as a result of 17) Charisma is related to which type of
task performance.  leadership? 
b) externally controlled. a) managerial 
c) generally less important than extrinsic b) transformational 
reward. c) relationship motivated 
d) employee-centered 
12) Vertical job loading involves: e) structuring
a) employee planning and evaluating
responsibilities.  18) What are the two basic type of leadership?
b) performance of more tasks. a) ethical and programmed 
c) performance of different tasks on different b) programmed and crafted 
days. c) programmed and certain 
d) employee cleanup responsibilities d) crafted and uncertain 
e) employee promotion up the organization e) non routine and crafted
hierarchy
19) Interpersonal communications is the:
13) Job enrichment: a) process of translating and idea or thought into
a) must be directed towards individuals  meaningful symbols. 
b) must be directed towards groups b) interpretation of symbols sent from sender to
c) can be directed toward either groups or the receiver.
individuals. c) process by which entities exchange
information and establish a common system of administration characterized by
understanding. expertness, impartiality and absence of
d) process of telling someone else how can feels humanity. who defined this.
about something the person did or said about the (a) Charles Kannady
situation in general. (b) Max-weber
e) process of sending and receiving symbols (c) Braibanti Ralph
with attached meanings--from one person--- (d) Peter M . Blau
to another. (e)none of these

20) Effective communication occurs when: (5) What do u assess the status of bureaucracy
a) the receiver does as the sender says.  under devolution plan-2000? whether they have
b) job satisfaction is improved become?
c) the intended meaning of the source is the (a) Reformer.
same as the perceived meaning of the (b) Pariah
receiver (c) more responsible
d) the sender is clear and articulate (d) more nationalist
e) the receiver provides feedback to the sender. (e)none of these

Who has defined Public Administration as a (6) The system-theory is mostly applied in militry
detailed and systematic application of law? Every operations because:
particular application of law is an act
administration: (a) it is most objective
(a) L.D. White (b) it has many alternatives
(b) Woodrow Wilson (c) it is less costly
(C) Pfiffner (d) it has many major policy alternatives
(d) Luther Guilik (e) none of these
(e) None of these
(7) The charismatic leadership whose authority
(2) What is another view of the scope of has a legitimacy based on charismatic grounds.
POSDCORB study of public Administration in Do u think it is suitable in Pakistan on following
modern times? grounds:
(a) Subject matter view of Public AD. (a) Social - relation grounds
(b) principle view of P.Ad (b) political grounds
(c) Process view of P. Ad (c) Larger mission grounds
(d) Coordination view of P.Ad (d) organizational grounds
(e)none of these (e) None

(8) There r many bases of administrative


leadership, u select one more suitable:
(a) more appropriate base
(3) The Human-relation approach was the result (b) political base
of over-emphasized the character of scientific - (c) economic base
movement approach. Name the leader of this (d) dynamic base
approach: (e) institutional base
(a) Max-Weber (f) none
(b) Elton Mayo
(c) F.J Taylor (9) in ur view which is the best way of tackling
(d) Roehthlisborge administrative complaints:
(e)none of these (a) By judiciary
(b)By legislature
(4) The bureaucracy has been defined as a (c) By people representation
(d) By professional bodies (b) frame of mind
(e) none (c) status distance
(d) geographical distance
(10) In the best interest of country, what types (e) none
of planning is more suitable and appropriate:
(a) Participative (16) you point out correct on in the following:
(b) Physical (a) Deficit-financing is boon in developing
(c) Social countries
(d) Economic (b) Deficit-financing is curse in the developing
(e) None countries
(c) Deficit-budgeting is a boon in the developing
(11) there are many theories of organization bt countries
all have been classified in two. which theory u (d) Deficit-budgeting is a curse in the developing
consider viable in present era? countries
(a) Human relation theory (e) none
(b) Mechanistic theory
(c) Behavioural theory (17) U tick out the correct one machinery which
(d) communication theory is most effective in financial admn.
(e) None (a) Legislature
(b) the central department concerned with
(12) The units of organization r divided into line financial Admn.
unit and staff unit according to their functions. u (c) principal financial officers in the
name the units accordingly: administrative deptt.
(a) Advisory (d) audit organization
(b) legislative (e) none
(c) judicial
(d) executive (18) the oral and written communication of
(e) none individual is mentioned in the following. u mark
out the most effective communication.
(13)`the following r the foundations of modern (a) discretion of the individual
personal system. which system u preferred most: (b) individual skills
(a) tenure system (c) individual intelligence
(b) merit system (d) personal contacts
(c) public service as a career (e) none
(d) system of position classification
(e) none (19) the followings r some administrative
changes r made made under administrative
(14) there r many sources of coordination and reform-1972. u point out the most sustainable
control which r mentioned blow. which source u change in it:
consider more viable? (a) reorganization of secretariat and
(a) human attributes departmental structure
(b) function differentiation (b) eradication of corruption
(c) specialization (c) steam lining of disciplinary procedure
(d) delegation of authority (d) reorganization of system retirement
(e) none (e) none

(15) the proper continuity of communication (20) point out the most important defect in public
system in public administration is a serious bureaucracy of Pakistan. some are given below:
problem. u point out which hindrance blow must (a) Exploitative
be removed first? (b) Aggrandizing
(a) language difficulty (c) corrupt
(d) most privileged c. Authority and responsibility
(e) none d. Espirit de corps
e. None of these
All are the characteristics of Administration
except: 7. A Plan is a determined course of action. The
a. It is a science and art first major step in the process is 
b. Has techniques that are universally applicable a. Developing premises
c. Is a profession b. Stating organizational objectives
d. Is not distinct from ownership c. Developing plans
e .None of these d. Putting plans into action
e. None of these
2. According to an early definition that kind of
management which conducts a business or affairs 8. Which of the statements given below regarding
by standards established by facts or truth gained decision making is false?
through systematic observation experiments or a .It is a continuous process
reasoning is known as b. It implies a choice
a. Classical management c. It is an intellectual activity
b. Bureaucratic management  d. Decision making is identical with problem
c. Neo-classical management solving
d. Scientific management e. None of these
e. None of these
9. Which of the following statements about span
3. H.Foyal, Terry, Koontz and O’ Donnel had the of management is false?
following view regarding Administration and a. A manager cannot supervise the activities of
management an unlimited number of people
a. Management and Administration are one b. Span of management directly affects the
b. Administration is a part of Management number of management levels in the organization
c. Management and Administration are different c. The capacity and the ability of the
d. Depends on the type of organization executive have absolutely no role in
e. None of these determining the span of management
d. Higher the degree of decentralization, larger
4. Human Relations approach was a metamorphic can the span of management be
step in management theory and practice. The e. None of these
studies for this movement were carried out at
a. Hawthorne plant at Western Electric Company, 10. Line organization is most suitable where
Chicago a. Business is carried on large scale
b. Hawthorne plant at Harvard University b. Methods of operations are complex
c. HRD Department, Stanford University c. Where expertise of specialist is required
d. General Electric Company, New york d. All of these
e. None of these e. None of these

5. The Principle of unity of command implies 11. Managerial authority denotes


a. In union there is strength a. Right to act or direct the action of other in
b. Employees should receive orders from attainment of organizational goals
one superior only b. Right to give orders and power to extract
c. Group to be assigned the responsibility of obedience
commanding c. Supreme coordinating power
d. All of these
6. Which of the following was not enunciated as a e. None of these
principle of management by Henry Fayol
a. Division of work 12. Which of the following statements is false? 
b. Planning and Organization
a. Authority and responsibility co-exist determine the make-up of his or her fringe
b. Responsibility can be delegated benefit Package is 
c. Accountability arise out responsibility a. Compensation
d. Authority is the Supreme coordinating power b. Salary administration
e. None of these c. Cafeteria compensation
d. Loaning
13. Decentralization is (as an organization e. None of these
concept)
a. Delegation of actual performance of work 19. Which of the following statement regarding
b. Physical or geographical dispersal of its the communication is false
activities a. communication is perception
c. Delegation of decision making b. communication is expectation
d. All of these c. communication provides for feedback
e. None of these mechanism
d. communication and information are
14. Personnel functions is a  synonymous
a. Line function e. None of these
b. Staff functions
c. Can be either line or staff 20. Open door policy is an aid to 
d. Neither line nor staff a. Downward communication
e. None of these b. upward communication
c. Both a & b
15. All of the following statements regarding d. None of these
manpower planning are true except
a. Manpower planning is merely forecasting of Health and wellness is a currently important
demand and supply of humans resources work-related value
b. planning of Manpower is a continuous process (a) true 
c. Manpower plans may be formal or informal (b) false
d. Manpower planning is a vital managerial
function 2.The cognitive component of an attitude consists
e. None of these of beliefs and values antecedents
(a) true 
16. Job description implies (b) false
a. Personal capacities and inclinations deemed
necessary for successful job performance. 3.The effective component of an attitude is a
b. Written statement of the main duties and specific feeling regarding the personal impact of
responsibilities which job entails the antecedents.
c. Process that ensures that right kind of people (a) True 
at the right placed at the right time do thing for (b) false
which they are economically most useful
d. None of these 4.An attitude results in intended behavior.
(a) true 
17 .An individual who systematically develops a (b) false
subordinate’s abilities through intensive tutoring
is named as  5. Job satisfaction is closely related to
a. Mentor  organizational commitment and job environment.
b. Manager (a) true 
c. supervisor  (b) false
d. Peer 
6.A loyalty response to low job satisfaction occurs
18. A plan for allowing each employee to when an employee passively waits for conditions
to improve because of a trend in the
organization.
(a) true 
(b) false 15. The learned and shared ways of thinking and
doing things found among members of a society
7.Expectancy can have both positive and is known as:
negative results for a manager. (a) Parochialism
(a) true  (b) Culture shock
(b) false (c) Culture
(d) Ethnocentrism
8.The earliest studies of leadership tended to (e) Domestic multiculturalism
focus on leader behavior 
(a) true  16. Each of the following is a popular dimension
(b) false of culture except:
(a) Language
9.Transactional leadership includes charisma. (b) Use of space
(a) true  (c) Religion
(b) false (d) Individualism
(e) Time orientation
10.Leader behaviors for high performance work
teams tend to be charismatic. 17. To help combat selective perception, a
(a) true  manager should:
(b) false (a) View the situation as others view it
(b) Give more performance feedback to
11.One major power that bureaucracy has is subordinates
simply its staying power. (c) Spend more time helping subordinates learn
(a) true  job skills
(b) false (d) Gather additional opinions about a situation
from others
12.Implement is the most “hands-on” facet of (e) Increase feedback to subordinates and train
public administration. them personally
(a) true 
(b) false 18. Assigning personal attributes to other
individuals is known as:
13.A geographical information system is a (a) Stereotyping
location-related computer programme data and (b) The halo effect
maps for a variety of uses. (c) Selective perception
(a) true  (d) Projection
(b) false (e) Expectancy

14. The most powerful reason for the growing 19. The key elements of the communication
recognition of the global economy is process include all but which of the following:
(a) the growth of international trade (a) An interpreter
groupings and pacts. (b) A receiver
(b) that more people are working domestically for (c) A source
foreign employees.. (d) Feedback
(c) that the major cities of the western world are (e) Noise
culturally heterogeneous.
(d) that domestic organization are feeling the 20. Nonverbal communication is:
impact of international competition. (a) The acknowledgment of a message and a
response to its reception.
(b) Communication through physical
gesture
(c) The same as noise allowed for rational descisions
(d) Anything that interferes with the (e) None of these
effectiveness of the communication attempt
(e) Often unimportant during interviews.

The difference between public administration and


business administration is :
(a) amount of political and legal constraints (vi) The New Public Management can be best
on decision making described as:
(b) the emphasis on efficiency (a) public administration in 21st century
(c) management structure and processes (b) bureaucratic model of public administration
(d) no difference between public administration (c) application of business practices in
and business administration public management
(e) None of these (d) a mechanism for improving service delivery
(e) None of these
(ii) The emphasis of the politics-administration
dichotomy is on: (vii) The open model for organization is referred
(a) the focus or "what" of public to as:
administration (a) hierarchical and militaristic
(b) the actors or "who" of public administration (b) technological and anti-humanistic
(c) the span or "when" of public administration (c) restrictive and rigid
(d) the locus or "where" of public administration (d) collegial and competitive
(e) None of these (e) None of these 

(iii) Gulick and Urwick's POSDCORB anagram (viii) The aim of Taylor's scientific management
was: was to:
(a) reference to the locus of public (a) stress individual accomplishment over
administration organizational yield
(b) a listing of when to utilize public (b) reduce production and increase morale
administration (c) improve organizational efficiency and
(c) an expression of administrative principles to production'
follow (d) alter machinery to lessen burden on the
(d) a means of identifying the problem associate labour force
with bureaucracy (e) None of these
(e) None of these
(xi) In comparison to managers of private
(iv) The three components that compromise organizations, public bureaucrats must:
publicness and privateness in society are: (a) spend less time on external environment and
(a) bureaucracy, consistancy and budget more time on internal management
(b) administration, management and (b) spend more time on external environment
organization and less time on internal management
(c) execution, regulation and structure (c) spend less time on both external environment
(d) agency, access, interest and internal management 
(e) None of these (d) spend more time on both external
environment and internal management 
(v) Simon refuted the administrative  (e) None of these
(a) revealing the administrative principles
(b) showing that for every principle there is a (x) Supervision as a mechanism of control over
counter-principle subordinates has been founded to be:
(c) explaining that administrative principles can (a) the most effective mechanism of control
only be used in complex organization (b) as effective as input control
(d) relating that administrative principles always (c) the less effective mechanism of control
(d) more effective than behavior control
(e) None of these (xvi) the line-item budget covers:
(a) inputs only
(xi) According to Weber, the three types of (b) outputs only
leadership are: (c) inputs and outputs
(a) charismatic, traditional, legal/rational (d) neither inputs nor outputs
(b) titular, controllers, organizers (e) None of these
(c) institutionalists, specialists, hybrids
(d) charismatic, institutionalists, specialists
(e) None of these
(xvii) Performance budget covers:
(xii) In terms of public administration, one (a) inputs only
defines a system: (b) outputs only
(a) according to the organizational structure (c) neither inputs nor outputs
(b) according to the administrative effectiveness (d) inputs and outputs
(c) according to problem one wishes to resolve (e) None of these
(d) according to the amount of resource available
(e) None of these (xviii) The essential difference between
management-by-objectives and planning-
(xiii) The advantage of systems approach is: programming-budgeting is that:
(a) it allows us to disregard the differences in (a) MBO does not necessarily focus on inputs
world views (b) MBO does not necessarily focus on outputs
(b) it allows means and ends to remain (b) MBO does not necessarily focus on
ambiguous alternatives
(c) it forces us to delineate the differences (b) MBO necessarily focus on alternatives
and similarities in world views and improves (e) None of these
efficiency and effectiveness
(d) it allows for new and fresh solutions to old (xix) one of the salient feature of civil service
and distressing problems system of Pakistan is:
(e) None of these (a) preference for contract appointments
(b) preference for professionals
(xiv) According to humanists approach, the (c) preference for generalists
management scientist's system is incomplete (d) preference for doctors
because: (e) None of these
(a) it fails to factor in the variable of environment
and instability (xx) Public goods differ from private goods on
(b) it fails to account for the variable of exclusion
uniquely human qualities such as genius (d) public interest
and despair (e) None of these the basis of:
(c) it gives too much emphasis to the variable of (a) price
uniquely human qualities (b) delivery
(d) it does not consider quantifiable and (c)
measureable variables
#Where was a formal separation of powers within
(e) None of these
government first introduced?
(xv) The purpose of decision tree is:
Answer: America
(a) decision alternatives
(b) cost analysis
#What is a 'patrimonial' state?
(c) project coordination
(d) time analysis
(e) None of these
Answer: A state in which key political actors exploit
the system in order to enrich themselves and their
allies.

You might also like