INDUSTRY:

AUTOMOBILE MANUFACTURING

ORGANIZATIONS:
1. Toyota
2. Ford
3. General Motors (GM)

INTRODUCTION:
The business environment in today’s world is not just getting more complex but competitive too.
Organizations are continuously finding ways to gain a competitive edge through using the right
employees and making human resource strategies as a strategic asset, which is why they are
looking for ways they could attract the employees and maintain their motivation in the
organization to make it well efficient and effective.
This assignment discusses what recruiting process and strategies are used by each organization,
and also what competitive advantage they have over each other.

RECURITING:
It is a process in which the companies locate for potential and capable individuals who can meet
the objectives of the organization and help the business to achieve their strategies. The process of
recruiting can be either internal or external. Internal recruiting is the selection of employees
within the organization only whereas external recruiting is individuals applying outside the
organization or the individual who have never worked within the organization.
To proceed with the recruiting process the companies take few steps to make the applicants
aware of the job by providing the detail about the two main areas:
1. Job Description (JDs): which states the qualifications needed for particular job and the
job details.
2. Career opportunities which are particularly offered by the organization.
 THE ORGANIZATIONS WAY OF RECURITING:

ORGANIZATION 1: TOYOTA

INTRODUCTION:
Toyota motor is a multinational automobile corporation which produces the motor vehicle
and sales which has the main competitor FORD & VOLKSWAGEN. Being a multination
corporation, Toyota has undoubtedly practicing best and innovative human resource
management.

TOYOTA WAY OF RECRUITING:

Toyota has always work towards finding the best strategies as mentioned earlier for the
recruitment process which is why Toyota has one of its main policy known as “IN
HOUSING GROOMING” which ensures that the employees should find their growth
within the company providing them with the learning and development projects.
Secondly Toyota has a “graduate recruitment program” in which they use educational
institutions to invite students from various universities to make applications. The main areas
of recruitment in Toyota are HR, engineering, marketing and IT. This graduate recruitment
program works best with the in housing grooming. The activities mentioned below are
carried for the program:
1. Career exhibitions: It is to read and facilitate the students of universities to give
them knowledge about the program that Toyota has for the graduates.
2. Toyota Representative: A representative from within the organization is appointed it
discuss the program with the students who are interested and answer their queries.
3. Applying: Most of the students who are interest apply through the program in the
exhibition only.
In regards to their college recruiting Toyota also provides the students with the internship
programs with a detailed job description if few of the students miss out the career exhibition
to stay promising to what they say.
Other methods than this Toyota uses is the advertisement methods which attracts employees
towards their organization. Social media, magazines and newspaper are the most popular and
used among them. Toyota has always provided career opportunity portion on their website
(FIG 1.0) where the candidates can log in and submit their CVs, which is counted from
Toyota the most effective and widely used method for receiving the resumes through
employee referral which is the most used method in the organization
On the other hand, many
executive firms are
working with the Toyota
to meet the comprehensive
competition market in the
marker. Agencies also put
in their portion for the
recruitment of the
employees where the
candidates apply in Toyota
though these agencies.
Not to forget. Toyota has
introduced with their
equal opportunity policy
which states every
candidate that applies in
the organization will be
treated equally irrespective
of their gender, age, belief, FIG 1.0: The Recruitment process at Toyota website
their religion or
nationality.
It won’t be wrong to state that Toyota makes sure that through whatever method they are
recruiting their employees it should reach all the labor market across the regions who are
potential. With that, interest of the stakeholders including government, trade unions are involved.
Internal and external recruitment both are part of Toyota where it believes of having a qualitative
candidates but also making a pathway for developing company.
Once the candidates apply for the job in Toyota there are multiple process carried out to take the
best out of them which is why the company first starts with the source of information being
checked for them in which reference checks is done through the previous employers of the
candidates. Then the test is conducted, which is known as screening process which involved the
testing of the capacity and skills to adapt and learn new things since jobs at Toyota are technical
at times. After the screening test is done, there is an achievement test conducted in regards to test
what a person knows, the knowledge and the skills they carry.
The next step for the candidate is the interview process which included different methods and
also varies according to the job
1. Non directive interview
2. Behavioral interview
3. Structured interview
4. Situational interview
5. Virtual interview
 6. Personal interview
7. Computer interview
Many candidates go through the various methods for example a persona applying for a manger
job goes through structured, situational and behavioral interview before they arrive to their final
decision. Last but not the least, once the candidate is selected, the Toyota makes sure that the
candidate that Toyota has selected matches the Toyota culture which is done after many
considerations. And once that is done, Toyota tells the selected person at the earliest which helps
them to create a first but good impression about the timely efforts of the company. But with time
Toyota has worked towards reducing the process of interview to reduce the cost and work more
towards developing where it mostly matter on your capabilities rather than requirements.
Toyota in itself finds an advantage of recruiting the employees when the company needs rather
than doing on the regular basis to maintain its standard and whenever a new employee joins,
according to a study 80% of the new comers know about the policies and regulations of the
company which gives a competitive edge to the company and its reputation of never
compromising.

CONCLUSION:
Toyota uses different method for the recruitment and selection of the employees. Where
Toyota supports both internal and external recruitment, the same way the top priority that
Toyota gives is to the employee referral (according to the research conducted). The steps
mentioned below are for the following recruitment at the Toyota:
1. There is proper job analysis done to see what requirement is need to fill for the
particular job. That goes for the approval to the heads or stake holders involve.
2. After that is done, Job Description is created. (FIG 2.0) is an example to it.
3. Once posted, apply online or through any program, fill in the questionnaire and send
in your CVs.
4. The candidate will be shortlisted if they suit the best according to the job description.
5. If Toyota is interested and wants to find out more, they will call for face to face
interview.
6. On the requirement, there is screening test conducted to find out about your skills and
knowledge.
7. To complete the process, there is reference and background check conducted. If
everything as per requirement suits the company, you will be sent a job and
agreement letter without any delay.
8. There is proper training program conducted through classes and presentation to make
you learn about the job and develop you through it.