Professional Documents
Culture Documents
HP Split 13 x2 PC
HP Split 13 x2 PC
Product notice
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing,
during operation. The device and the AC adapter comply with the user-accessible surface temperature limits
defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 32
Releasing the tablet from the keyboard dock .................................................................................................... 32
Dock components ................................................................................................................................................ 32
vii
Base enclosure .................................................................................................................................. 33
Hard drive .......................................................................................................................................... 34
Hinge assembly ................................................................................................................................. 36
Battery ............................................................................................................................................... 37
HDMI board ........................................................................................................................................ 39
Hard drive cable ................................................................................................................................ 40
USB board .......................................................................................................................................... 41
Touchpad board ................................................................................................................................ 42
Power connector ............................................................................................................................... 43
Weight ............................................................................................................................................... 44
Tablet components .............................................................................................................................................. 45
Display rear cover ............................................................................................................................. 45
Battery cable ..................................................................................................................................... 46
Memory module ................................................................................................................................ 47
Fan ..................................................................................................................................................... 48
Heat sink ............................................................................................................................................ 49
WLAN/Bluetooth combo card ........................................................................................................... 51
mSATA Solid-State drive (SSD) ......................................................................................................... 53
RTC battery ........................................................................................................................................ 54
Antennas ........................................................................................................................................... 55
Display cable ..................................................................................................................................... 56
Touchscreen board ............................................................................................................................ 58
Volume board .................................................................................................................................... 59
Power button board .......................................................................................................................... 60
Bottom trim ....................................................................................................................................... 61
Home LED board ................................................................................................................................ 63
Audio board ....................................................................................................................................... 64
Card reader ........................................................................................................................................ 66
Speakers ............................................................................................................................................ 67
Battery ............................................................................................................................................... 68
Frame ................................................................................................................................................. 69
Webcam ............................................................................................................................................. 70
System board .................................................................................................................................... 72
Vibration module ............................................................................................................................... 74
viii
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 78
7 Specifications ............................................................................................................................................. 79
Computer specifications ...................................................................................................................................... 79
33.8-cm (13.3-in), HD display specifications ...................................................................................................... 80
10 Recycling .................................................................................................................................................. 89
Index ............................................................................................................................................................. 90
ix
1 Product description
Panel 33.8-cm (13.3-in), HD Anti-glare LED (1366×768), slim 3.2-mm. WVA, 200 nits √
33.8-cm (13.3-in), HD Anti-glare LED (1366×768), slim 3.2-mm. UWVA, 200 nits
8192 (8192 × 1)
4096 (4096 × 1)
2048 (2048 × 1)
Storage Tablet: √
Supports mSATA 3:
● 64-GB
● 128-GB MLC
● 128-GB TLC
Base: √
● 500-GB, 5400-rpm
● 320-GB, 5400-rpm
1
Category Description Tablet Base
Beats Audio √
Webcam and HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second √
microphone
Fixed, no tilt, activity LED, USB 2.0
Dual array digital microphones with beam forming, echo cancellation, and noise suppression √
Dual antennas √
Push-push insertion/removal
Base: √
Push-push insertion/removal
Ports Tablet √
Docking connector (to base). Supports charging, audio-out, and video out.
DC-in port
Base: √
DC-in port
Tablet: √
Base: √
FreeDOS
Ubuntu Linux
AC adapter
3
2 External component identification
Multimedia features
Here are some of the entertainment features on your computer.
Component Description
– or –
Multimedia features 5
Component Description
Components Description
(1) Power button ● When the computer is off, press the button to turn on the
tablet.
– or –
(2) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
(4) AC adapter/Battery light ● White: The AC adapter is connected and the battery is
charged.
(6) Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones,
(microphone) jack earbuds, a headset, or a television audio cable.
(7) Micro SD memory card reader Supports micro Secure Digital (SD) memory cards.
Component Description
(2) Internal microphones (2) Record audio, automatically filtering out the noise around you and
cancelling echoes.
(4) HP TrueVision Full HD Webcam Records video, captures still photographs, and provides access to video
conferences and online chat by means of streaming video.
display the charms, tap Search, and then tap the search box. Type c, and
then tap CyberLink YouCam from the list of applications.
– or –
(5) Ambient light sensor Automatically adjusts the display brightness based on the lighting
conditions in your environment.
(7) Windows button Returns you to the Start screen from an open app or the Windows desktop.
NOTE: Pressing the Windows button again returns you to the previous
screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region.
Display 9
Keyboard dock
Top
Component Description
(1) Alignment posts Align and attach the tablet to the keyboard dock.
(2) Release latch Releases the tablet from the keyboard dock. To release
the tablet, slide the release latch to the left.
Component Description
(1) TouchPad zone Reads your finger gesture to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button of an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Keyboard dock 11
Lights
Component Description
Component Description
(1) esc key Displays system information when pressed in combination with the fn
key.
(2) fn key Displays system information when pressed in combination with the esc
key, and enables or disables Beats Audio when pressed in combination
with the fn key.
(3) Windows key Returns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows key again returns you to the previous
screen.
(4) b key Enables or disables Beats Audio when pressed in combination with the
fn key.
Keyboard dock 13
Right side
Component Description
(2) HDMI port Connects an optional video or audio device, such as a high-definition
television, any compatible digital or audio component, or a high-speed
HDMI device.
(4) AC adapter/Battery light ● White: The AC adapter is connected and the battery is charged.
Component Description
(2) Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, earbuds,
(microphone) jack a headset, or a television audio cable. Also connects an optional
headset microphone.
(3) Memory card reader Reads data from and writes data to memory cards such as SD.
Keyboard dock 15
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the information
when traveling internationally or when you contact support:
Item Description
(1) ● Model name (1). This is the product name affixed to the front of the computer.
● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
● Part number/Product number (p/n) (3). This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts
are needed.
● Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.
● Model description (select models only) (5). This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
Tablet components
Tablet components 17
Item Component Spare part number
(7) Audio board (includes audio cable and HDMI/dock cable) 732284-001
8 GB 693374-005
4 GB 691740-005
2 GB 691739-005
64-GB 732293-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005
For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi
and Bluetooth 4.0 Combo Adapter (690020-005)
For use in models that use the following wireless module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi
+ BT 4.0 Combo Adapter (724935-005)
Tablet components 19
Keyboard dock parts
Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001
Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001
Adapters
AC adapters
Power cords
490371-021 Power cord for use in Europe, the Middle East and Africa
490371-031 Power cord for use in the United Kingdom and Singapore
690020-005 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter
732273-001 Fan
732275-001 Bottom trim for use in models in the Asia/Pacific region that use the following wireless module: Ralink
RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)
732276-001 Bottom trim for use in models in the EMEA region that use the following wireless module: Ralink RT3290LE
802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)
732277-001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless
module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)
732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws)
732290-001 Rubber Kit for use in silver models (includes dock rear rubber)
732295-001 System board for use with non-Windows 8 models with an Intel Core i5-3339Y processor (includes processor
and replacement thermal material)
732295-501 System board for use with Windows 8 Standard models with an Intel Core i5-3339Y processor (includes
processor and replacement thermal material)
732296-001 System board for use with non-Windows 8 models with an Intel Core i3-3229Y processor (includes processor
and replacement thermal material)
732296-501 System board for use with Windows 8 Standard models with an Intel Core i3-3229Y processor (includes
processor and replacement thermal material)
732298-001 Top cover with keyboard for use in the United States
732298-031 Top cover with keyboard for use in the United Kingdom
732298-DH1 Top cover with keyboard for use in Denmark, Finland, Norway
732298-FL1 Top cover with keyboard for use in the Czech Republic and Slovakia
735215-001 Bottom trim for use in models in Taiwan and South Korea that use the following wireless module: Ralink
RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)
735216-001 Bottom trim for use in models in the APJ region that use the following wireless module: Broadcom BCM4352
802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)
735217-001 Bottom trim for use in models in the EMEA region that use the following wireless module: Broadcom BCM4352
802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)
735218-001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless
module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)
735219-001 Bottom trim for use in models in Taiwan and South Korea that use the following wireless module: Broadcom
BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)
737355-001 System board for use with non-Windows 8 models with an Intel Core i5-4200Y processor (includes processor
and replacement thermal material)
737355-501 System board for use with Windows 8 Standard models with an Intel Core i5-4200Y processor (includes
processor and replacement thermal material)
737356-001 System board for use with non-Windows 8 models with an Intel Core i3-4010Y processor (includes processor
and replacement thermal material)
737356-501 System board for use with Windows 8 Standard models with an Intel Core i3-4010Y processor (includes
processor and replacement thermal material)
749775-001 System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor (includes processor
and replacement thermal material)
749775-501 System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor (includes
processor and replacement thermal material)
749776-001 System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor (includes processor
and replacement thermal material)
749776-501 System board for use with Windows 8 Standard models with an Intel Core i3-4020Y processor (includes
processor and replacement thermal material)
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
● Phillips P0 and P1 screwdrivers
● Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Tools required 27
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer
is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Relative humidity
Grounding guidelines 29
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 31
5 Removal and replacement procedures for
Authorized Service Provider parts
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers
should perform the removal and replacement procedures described here. Accessing the internal part could
damage the computer or void the warranty.
There are as many as 70 screws that must be removed, replaced, or loosened when servicing the computer.
Make special note of each screw size and location during removal and replacement.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Locating system information on page 16 for
details.
To release the tablet from the keyboard dock, follow these steps:
1. Slide the release latch on the keyboard dock to the left (1).
2. Lift and remove the tablet (2).
Dock components
The following sections describe the removal and replacement procedure of the dock components
32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Base enclosure
Description Spare part number
Dock components 33
Hard drive
Component Spare part number
Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001
34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
3. Remove the hard drive from the dock (3).
4. If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0
screws (1) that secure the cover to the hard drive.
5. Remove the cover from the hard drive (2).
Dock components 35
Hinge assembly
Description Spare part number
36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
3. Lift the hinge assembly (3) from the dock.
Battery
Description Spare part number
Dock components 37
6. Disconnect the battery cable.
38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
HDMI board
Description Spare part number
Dock components 39
Hard drive cable
Description Spare part number
Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001
40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
USB board
Description Spare part number
Dock components 41
Touchpad board
Description Spare part number
42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Power connector
Description Spare part number
Dock components 43
Weight
The weight is not spared.
Before removing the weight, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Disconnect the tablet from the keyboard dock (see Releasing the tablet from the keyboard dock
on page 32).
5. Remove the base enclosure (see Base enclosure on page 33.
6. Remove the battery (see Battery on page 37.
Remove the weight:
1. Remove the Phillips PM2.5×5.0 screw (1) that secures the weight to the dock.
2. Remove the weight from the dock (2).
NOTE: The weight may also be secured to the dock with adhesive.
44 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Tablet components
The following sections show the removal and replacement procedures for the tablet parts.
Tablet components 45
Battery cable
You do not have to remove the internal battery before removing several internal components. However, if
you leave the battery installed while removing components, be sure to disconnect the battery cable from the
system board to remove power from internal components.
Before disconnecting the battery cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Disconnect the tablet from the keyboard dock (see Releasing the tablet from the keyboard dock
on page 32).
5. Remove the display rear cover (see Display rear cover on page 45).
Disconnect the battery cable:
▲ Lift the tape on top of the connector (1), and then disconnect the battery cable from the system board
connector (2).
46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Memory module
Description Spare part number
Tablet components 47
Fan
Description Spare part number
Fan 732273-001
48 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Heat sink
Description Spare part number
NOTE: Thoroughly clean thermal material from the surface of the processor and chipset (1) (3) and the
related surfaces on the heat sink (2) (4) each time you remove the heat sink. All heat sink spare part kits
include thermal material.
Tablet components 49
Reverse this procedure to install the heat sink.
50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
WLAN/Bluetooth combo card
The computer uses a card that provides both WLAN and Bluetooth functionality.
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005
Tablet components 51
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
52 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
mSATA Solid-State drive (SSD)
Description Spare part number
Tablet components 53
RTC battery
Description Spare part number
54 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Antennas
Description Spare part number
Tablet components 55
Display cable
Description Spare part number
56 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board
connector (4).
Tablet components 57
Touchscreen board
Before removing the touchscreen board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Disconnect the tablet from the keyboard dock (see Releasing the tablet from the keyboard dock
on page 32).
5. Remove the display rear cover (see Display rear cover on page 45).
6. Disconnect the battery cable (see Battery cable on page 46).
Remove the touchscreen board:
1. Disconnect the cable from the side of the board (1)
2. Disconnect the two ZIF connectors (2)(3) from the middle of the touch board.
3. Remove the two Phillips broadhead PM2.0×2.0 screws (4) that secure the board to the tablet, and then
remove the board (5) from the tablet.
58 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Volume board
Description Spare part number
Tablet components 59
Power button board
Description Spare part number
60 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Bottom trim
Description Spare part number
Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1
Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)
Bottom trim for use in models that use the following wireless module: Broadcom BCM4352 802.11ac
2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)
Tablet components 61
2. Pull the trim away from the tablet (2)
62 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Home LED board
Description Spare part number
Tablet components 63
Audio board
Description Spare part number
64 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system
board connector.
7. Lift the cable to disengage the adhesive that secures it in the routing path (2).
8. Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the
connector on the audio board (4).
NOTE: The HDMI/dock cable is included in the audio board kit, spare part number 732284-001.
Tablet components 65
Card reader
Description Spare part number
66 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Speakers
Description Spare part number
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Disconnect the tablet from the keyboard dock (see Releasing the tablet from the keyboard dock
on page 32).
5. Remove the display rear cover (see Display rear cover on page 45).
6. Disconnect the battery cable (see Battery cable on page 46).
7. Remove the bottom trim (see Bottom trim on page 61).
8. Remove the card reader board (see Card reader on page 66).
Remove the speakers:
1. Remove the three Phillips PM2.0×3.0 screws (1) that secure the speakers to the tablet.
2. Disconnect the speaker cable from the audio board (2).
3. Release the speaker cable from the clips built into the tablet (3).
4. Remove the speakers from the tablet (4).
Tablet components 67
Battery
Description Spare part number
68 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Frame
The frame is not spared.
Before removing the frame, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Disconnect the tablet from the keyboard dock (see Releasing the tablet from the keyboard dock
on page 32).
5. Remove the following components:
● Display rear cover (see Display rear cover on page 45)
● WLAN module (see WLAN/Bluetooth combo card on page 51)
● Display cable (see Display cable on page 56)
● Touchscreen board cable (see Touchscreen board on page 58)
● Volume board cable (see Volume board on page 59)
● Bottom trim (see Bottom trim on page 61)
● Audio board (see Audio board on page 64)
● Card reader cable (see Card reader on page 66)
● Speakers (see Speakers on page 67)
● Battery (see Battery on page 68)
Remove the frame:
1. Remove the nine Phillips PM2.0×3.0 screws (1) that secure the frame to the tablet.
2. Remove the Phillips broadhead PM2.0×2.0 screw (2) that secures the frame to the tablet.
Tablet components 69
3. Lift the frame off the tablet (3).
Webcam
Description Spare part numbers
70 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
● Speakers (see Speakers on page 67)
● Battery (see Battery on page 68)
● Frame (see Frame on page 69)
Remove the front webcam:
1. Disconnect the webcam cable from the system board (1).
2. Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2).
3. Remove the webcam from the tablet (3).
Tablet components 71
System board
NOTE: The system board spare part kits include replacement thermal material.
System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor (includes 749775-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor (includes 749775-501
processor and replacement thermal material)
System board for use with non-Windows 8 models with an Intel Core i5-4200Y processor (includes 737355-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i5-4200Y processor (includes
processor and replacement thermal material)
System board for use with non-Windows 8 models with an Intel Core i5-3339Y processor (includes 732295-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i5-3339Y processor (includes 732295-501
processor and replacement thermal material)
System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor (includes 749776-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i3-4020Y processor (includes 749776-501
processor and replacement thermal material)
System board for use with non-Windows 8 models with an Intel Core i3-4010Y processor (includes 737356-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i3-4010Y processor (includes 737356-501
processor and replacement thermal material)
System board for use with non-Windows 8 models with an Intel Core i3-3229Y processor (includes 732296-001
processor and replacement thermal material)
System board for use with Windows 8 Standard models with an Intel Core i3-3229Y processor (includes 732296-501
processor and replacement thermal material)
72 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
● Display cable (see Display cable on page 56)
● Touchscreen board cable (see Touchscreen board on page 58)
● Volume board cable (see Volume board on page 59)
● Bottom trim (see Bottom trim on page 61)
● Audio board (see Audio board on page 64)
● Card reader cable (see Card reader on page 66)
● Speakers (see Speakers on page 67)
● Battery (see Battery on page 68)
● Frame (see Frame on page 69)
Remove the system board:
1. Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet.
2. Lift the system board (2) off the tablet.
Tablet components 73
Vibration module
Description Spare part number
74 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
To install the vibration module, reverse the removal procedures.
Tablet components 75
6 Using Setup Utility (BIOS) and System
Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS)
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. If the update is more recent than your BIOS, make a note of the date, name, or
other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. From the Start screen, type e, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
1. Go to http://www.hp.com.
2. Click Support & Drivers, and then click the Drivers & Software tab.
3. Enter the product name in the text box, and then click Search.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Computer specifications
Metric U.S.
Dimensions: tablet
Dimensions: base
Weight: tablet
Weight: base
Input power
Temperature
Nonoperating 5% to 95%
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
Computer specifications 79
33.8-cm (13.3-in), HD display specifications
Metric U.S.
Dimensions
Pixel resolution
Backlight LED
Character display 80 × 25
80 Chapter 7 Specifications
8 Backing up, restoring, and recovering
Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working state
or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
● Creating recovery media and backups
● Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details
about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and
Support.
3. Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 85.
NOTE: You may be prompted for your permission or password when using Refresh. See Help and Support
for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1. Connect the tablet to the keyboard dock.
2. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
3. Click Settings.
4. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC
settings screen.
5. Scroll the right-side choices down to display Refresh your PC without affecting your files.
6. Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen
instructions.
2. Select Remove Recovery Partition, and then follow the on-screen instructions.
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the computer is used.
Argentina IRAM 1
Australia SAA 1
Austria OVE 1
Belgium CEBEC 1
Brazil ABNT 1
Canada CSA 2
Chile IMQ 1
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
India ISI 1
Israel SII 1
Italy IMQ 1
Japan JIS 3
Norway NEMKO 1
Singapore PSB 1
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 6
Thailand TISI 1
1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.
2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding
type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on
each element.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the CCC certification mark.
5. The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must be on each
element. Corset approval number and logo must be printed on a flag label.
6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall
plug) must bear the BSMI certification mark.
7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-
UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI
or ASTA marks.
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/
recycle.
89
Index
90 Index
HDMI to VGA adapter, spare part L power connector
number 22, 23 lights removal 43
heat sink AC adapter 7, 14 spare part number 21, 24, 43
removal 49 battery 7, 14 power connector, identifying 7, 14
spare part number 18, 24, 49 caps lock 12 power cord
hinge mute 12 set requirements 87
removal 36 wireless 12 spare part numbers 22, 23
spare part numbers 20, 24, 36 power requirements, product
home LED board M description 3
removing 63 mass storage device processor, product description 1
spare part number 26, 63 spare part numbers 20 product description
hot keys memory card reader, identifying 15 audio 2
Beats Audio 13 memory module display panel 1
HP PC Hardware Diagnostics (UEFI) product description 1 external media cards 2
using 77 removal 47 graphics 1
HP Recovery Manager 85 spare part numbers 18, 23, 47 hard drives 1
correcting boot problems 86 micro SD memory card reader, keyboard 2
starting 85 identifying 8 memory module 1
HP Recovery media microphone microphone 2
creating 82 product description 2 operating system 3
recovery 86 minimized image pointing device 2
HP Recovery partition 85 creating 85 ports 2
recovery 85 recovery 85 power requirements 3
removing 86 model name 1 processors 1
HP TrueVision Full HD Webcam mSATA drive product name 1
identifying 5, 9 removal 53 sensor 2
spare part number 18, 24, 53 serviceability 3
I mute light, identifying 12 video 2
internal microphones, identifying 5, wireless 2
9 O product name 1
operating system, product
J description 3 R
jacks optical drive recovery 83
audio-out (headphone) 4, 6, 8, precautions 28 discs 82, 86
15 original system recovery 85 HP Recovery Manager 85
media 86
K P starting 85
keyboard packing guidelines 30 supported discs 82
product description 2 plastic parts 27 system 85
keyboard dock pointing device, product USB flash drive 86
identifying 10 description 2 using HP Recovery media 82
releasing the tablet 32 ports recovery media
keyboard, spare part numbers 20, HDMI 5, 14 creating 82
24, 25 product description 2 creating using HP Recovery
keys USB 6, 14, 15 Manager 82
action 13 power button board recovery partition 85
esc 13 removal 60 removing 86
fn 13 spare part number 18, 24, 60 recycle
Windows 13 power button, identifying 7 computer 83, 84
Index 91
refresh 83 thermal material, replacement 49 Windows key, identifying 13
computer 83 tools required 27 wireless antennas
release latch, identifying 10 top cover with keyboard, spare part disconnecting 51
removal/replacement numbers 20, 24, 25 wireless light 12
procedures 32 TouchPad wireless, product description 2
remove everything and reinstall buttons 11 WLAN antennas, identifying 9
Windows 84 identifying 11 WLAN/Bluetooth combo card
reset TouchPad board removal 51
computer 83, 84 removal 42 spare part number 18, 23, 51
steps 84 spare part number 24, 42 workstation guidelines 30
restore, Windows File History 83 TouchPad zone, identifying 11
RJ-45 to USB adapter, spare part touchscreen board
number 22, 23 removal 58
RTC battery spare part number 18, 58
removal 54 transporting guidelines 30
spare part number 26, 54
Rubber Kit, spare part number 22, U
24 USB board
removal 41
S spare part number 21, 24, 41
Screw Kit, spare part number 22, 24 USB ports, identifying 6, 14, 15
sensor, product description 2
service considerations 27 V
serviceability, product description 3 vent, identifying 8
slots vibration module
memory card reader 15 removal 74
Speaker Kit spare part number 17, 23, 74
removal 67 video, product description 2
spare part number 18, 24, 67 volume board
speakers removal 59
identifying 5, 9 spare part number 18, 24, 59
specifications volume button, identifying 4, 8
computer 79
display 80 W
SSD drive webcam
removal 53 identifying 5, 9
spare part number 18, 24, 53 removal 70
static-shielding materials 31 spare part numbers 18, 25, 70
supported discs, recovery 82 webcam light, identifying 5, 9
system board weight, removal 44
removal 72 Windows
spare part numbers 18, 24, 25, backup 81
26, 72 File History 81, 83
system recovery 85 Refresh 83
system restore point reinstall 83, 84
creating 81 remove everything and reinstall
restoring 83 option 84
reset 84
T restoring files 83
tablet components 17 system restore point 81, 83
Windows button, identifying 9
92 Index