NEWSLETTER

PW N
Quarterly Journal of
Pakistan Water
Pakistan Water Operators Network
Operators Network

Volume: 3, Edition: 9, July to Sep-2020

Pakistan Water Operators Network (PWON)

31-B Zahoor Elahi Road,
Block-B Gulberg III, Lahore.
www.pwon.pk
Quarterly Journal of Pakistan Water Operators Network

Health Sciences and University of Veterinary

Online Session and Animal sciences for the sampling of
organized by Covid-19 from drains and possibly affected
areas. The expert panel highly appreciated the
BRITISH THINK TANK talk and showed interest to incorporate some
of the ini�a�ves taken by WASA Lahore in
Bri�sh think tank Chesham their own countries.
House from London
organized an online
WASA QUETTA communica�on
session. Water experts
from around the World
par�cipated to express
t h e i r viewpoints in dealing with
Covid-19 from their respec�ve region. Manag-
ing Director WASA and Chairman Pakistan
Water Operators Network Syed Zahid Aziz invit-
ed by the think tank to express his theory from Covid-19 Response Initiatives
Pakistan. Syed Zahid Aziz highlighted the chal- In House Production of Sanitizers
Chlorinated Water Supply
lenges aroused by Covid-19 and steps taken by
Assembly of Mist Queens
WASA Lahore in response. These include the Covid-19 Sampling from Drains
challenges such as providing of uninterrupted
water and sanita�on services to the ci�zens,
staff safety, and permission to work from home
for non-essen�al office staff. Syed Zahid Aziz
also spoke about the ini�a�ves WASA Lahore
taken to safeguard the staff and ci�zens from
Covid-19 such as development of Sani�zers
inhouse, supply of chlorinated water to the end
users ensured and assembling of Mist Queen to
disinfect roads and surroundings. Furthermore,
WASA Lahore collaborated with University of

WASA LAHORE To combat heavy rainfall in the Monsoon WASA Lahore

UNDERGROUND WATER TANKS introduced first Rain Water Storage tank in the country
located at Lawrence road Lahore. The Lawrence Road Proj-
ect has the storage capacity of 1.5 Million Gallons of Rain
Water which could be reused for hor�culture as per
requirement. WASA Lahore planned to construct 11 more
tanks of similar nature of projets a�er iden�fica�on of

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 Quarterly Journal of Pakistan Water Operators Network

areas and roads which are most affected

during rains. The Government Punjab
and Federal Government highly appreci-
ated the concept behind the Project
ini�ated by MD WASA Lahore Syed
Zahid Aziz. Managing Director WASA
delivered a presenta�on on 5th of Octo-
ber 2020 at the office of Ministry of
Water Resources Islamabad upon the
request from Chairman Federal Flood
WASA QUETTA
Commission Mr. Ahmed Kamal on the
subject where water experts from all over Pakistan par�cipated.

CORPORATE FACILITATION CENTER

WASA Lahore stepping closer to digitaliza-
�on. Managing Director WASA Syed Zahid
Aziz inspected the newly formed Corporate
Facilita�on Center at LDA Plaza Egerton Road.
The consumers will avail range of facili�es
under one roof at the WASA Corporate Facili-
ta�on Center. The processing �me of queries
and complains will be shortened like never
before. It has been announced the doors of
Corporate Facilita�on Center very soon be
opened for general public by the Managing
Director WASA Syed Zahid Aziz.

ANTI DENGUE ACTIVITIES

In line with Government of Punjab direc�ve WASA
Lahore organized an� Dengue walk lead by Managing
Director WASA Syed
Zahid Aziz at its Head
Office Lahore. An�-Dengue ac�vi�es performed by the officers and
staff throughout all the offices, disposal sta�ons and tube wells on
the direc�on of MD WASA Lahore.

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Quarterly Journal of Pakistan Water Operators Network

WASA FAISALABAD
WASA FAISALABAD water security and establishing various parameters that were
ARRANGED SEMINAR ON WATER WEEK BY THE COLLABRATION OF WWF
access to a sustainable water tested. A�erwards cloth bags
Ci�zen Liaison water security and establishing
supply in the face of changing that were made by WWF-Paki-
Cell
Cell WASA-F access to a sustainable water
climate condi�ons worldwide.
arranged Seminar on September supply in the face of changing stan under “say no to plas�c
He also briefed about WASA
16, 2020 to celebrate the Water climate condi�ons worldwide. “campaign were distributed
Water Net Work and ongoing
week with the collabora�on of He also briefed about WASA amongst some of the major
projects specially emphasizing
WWF-Pakistan, Projects ILES and Water Net Work and ongoing stakeholders as a token of
on the WASAs master plan on
NIBGE. All Par�cipants par�cipat- projects specially emphasizing apprecia�on and awareness at
water projects (2038).A�er that
WASA QUETTA
ed ac�vely with full interest on the WASAs master plan on same �me.
Dr. Muhammad Afzal Principal
belonging to different ins�tu�ons water projects (2038).A�er that
like NIBGE, Agriculture University,
WASA, Environment department
etc. A�er the formal introduc�on
it started with the recita�on of
Holy Quran. Introduc�on was
delivered by the representa�ve of
WWF .Different speakers gave
their presenta�on in this seminar.
First of all Mr. Saqib Raza (Direc-
tor Water WASA-Faisalabad) Dr. Muhammad Afzal Principal
scien�st, NIBGE Faisalabad was WASA Faisalabad Introduce
delivered the presenta�on he scien�st, NIBGE Faisalabad was the On Line Complain System
the second guest speaker. His
informed that every year World the second guest speaker. His
presenta�on focused on NIBGE’s Managing Director Choudery
Water Day follows a theme to presenta�on focused on NIBGE’s Jabbar Anwar always ambi�on
stance on floa�ng treatment
highlight a cause. This year, the stance on floa�ng treatment to facilitate the WASA consum-
wetlands.
theme for World Water Day is wetlands. ers to build the confidence on
Mr. Sohaib Waseem Anwer, WASA. So considering this
'Water and Climate Change'. The Mr. Sohaib Waseem Anwer, point to resolve the complains
Coordinator, WWF-Pakistan was
Coordinator, WWF-Pakistan was in minimum �me WASA
the final speaker of the session.
the final speaker of the session. Faisalabad introduced the on
His presenta�on revolved line complaint system to
His presenta�on revolved
around alliance for water stew- facilitate their consumers
around alliance for water stew- through this link wasafaisala-
ardship concept for industries
ardship concept for industries bad.gop.pk/Home/Com-
and floa�ng wastewater treat-
and floa�ng wastewater treat- plaint//:h�p. Through this
ment wetlands established at system consumers can note
ment wetlands established at their complains of water
Chokera, Faisalabad. Results of
Chokera, Faisalabad. Results of quality, main hole cover
Pre and post water tes�ng at
Pre and post water tes�ng at missing, drainage and O&M
inlet and outlet of the pond was issues. This complaint is
inlet and outlet of the pond was
also shared with the par�ci- registered in the WASA On
also shared with the par�ci- Line complaint Management
pants, which depicted a 60 to
theme highlights the urgent pants, which depicted a 60 to Cell ,which will be resolved on
90% decrement amongst the
importance of strengthening 90% decrement amongst the the priority bases.

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Every year Faisalabad WASA Seminar and Walk by

arranged seminar and walk for WASA Faisalabad on Dengue
Dengue awareness. Managing
Director Choudery Jabbar Anwar Captain Muhammad Ashraf WASA Faisalabad
warmly welcomed Mrs Rai Firdous MPA,Mrs delivered very brief and informa�ve lecture to
Tahmina Riaz Deputy Sectary of Women Wing the WASA officer. Dr. Ashraf further explained
and Vice Chairman of WASA Sheikh Shahid Javed that how we will focus on reducing and eliminat-
and other PTI representa�ves he also explained ing larval habitat. like
the main purpose of seminar. It was started by
the recita�on of Holy Quran. A�er that Dr.
WASA QUETTA
• Mo�vate the community to remove and
dispose off any water holding containers.
• Cover, dump, modify or treat large water
holding containers with long las�ng
larvicides.
• Reduce adult mosquito res�ng sites by
keeping vegeta�ons trimmed and tall grass cut.
• He further explained how WASA control dengue by environmental modifica�on like
Improved water supply system.
• Sufficient supply of good quality water must be ensured to minimize water storage prac�ces.
• Mosquito-proofing of overhead tanks and underground reservoirs
• Filling, land leveling and transforma�on of impoundment margins
He also explained about Personal protec�on:-
• Protec�ve clothing
Sufficiently thick or loosely fi�ng cloths. long sleeves and trousers
• Mats, coils and aerosols
Mosquito coils and aerosols. Electric vaporizer mats and liquid vaporizers are more effec�ve.
A�er the seminar, a walk was arrange under the P&D by Managing Director Choudery Jabbar Anwar
in which the par�cipants raised banners regarding Dengue awareness .

Motivational Campaign
prepared the informa�on in shape of Stand-
By Citizen Liaison Cell ees/flexes and fixed these on the important
Ci�zen Liaison Cell (CLC) team regularly busy with places like MNA/MPA offices,DCOoffice,Cicuit-
community to create awareness for the proper use h o u s e , Z i l a c o u n c i l , F D A , P H A , F W M C .T -
of WASA services, to minimize the Non-Revenue MA,FMC,Hospitals,Schools,Colleges, Mosques,
Water (NRW) issues and billing in �me. Due to Covid Rescue office ,Complaint centers of WASA etc.
19 CLC team avoid the gathering/mee�ngs, they

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Quarterly Journal of Pakistan Water Operators Network

WSSC Abbo�abad

Water Supply Projects Depart-

ment of WSSCA replaced old rising main of
AC pipe with the new 8 inch dia PVC pipe.
This replacement will improve the drinking
water facility for the community of Abbot-
tabad.

Chlorination and
Cleaning
WASA QUETTAof Water
Tanks
Celebration of Recovery Team
The Chief Execu�ve Officer WSSCA Engr. Noor Qasim
Khan cu�ng cake on 101% recovery along with recovery
team. The CEO WSSCA appreciated the efforts of recov-
ery team and hoped that the team will work with same
zeal and honesty in future as well.

WSSCA chlorina�ng and

cleaning all water tanks a�er
regular intervals.

Dengue
Spray

A special team of WSSCA regu-

larly spraying an� dengue medi-
cine in open plots, ponds,
flower beds, drains and streets
as per schedule provided by the
management.

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Excellent Performance of
WSSCA on Pakistan Citizen Portal
On the direc�ons of Prime Minister of Pakistan Imran Khan the performance audit
of all departments. WSSCA secured 83% audit score and got first posi�on among all
WSSCs KP.

WASA QUETTA

Water Treatment Plant

Representa�ves of Local Government, Elec�ons
& Rural Development Department KP, Khyber
Pakhtunkhwa Ci�es Improvement
(KPCIP), Public Health Engineering Department
(PHED) Abbo�abad and Water & Sanita�on
Services Company Abbo�abad (WSSCA) visited
Chona along with officials of Planning and Devel-
Projects opment Department KP to evaluate site for
expansion of Water Treatment Plant.

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Quarterly Journal of Pakistan Water Operators Network

WSSC MARDAN resources (including dewatering

1. Wate r pumps, je�ng machines, and
quality tes�ng of excavators) for dewatering of
14 urban Union flooded area par�cularly in
Councils Mardan were carried Union Councils like Gulibagh
out through PCRWR. The sam- Gulshanabad, Bicket Gunj and
ples were collected from source,
Baricham. For awareness raising
network and consumer level. including removal of shrubs, and community mobiliza�on,
Samples were also collected larvicidal spray on stagnant social media campaign was also
from domes�c bores for com-
WASA waters, and disinfec�on of launched for coopera�on with
parison QUETTA
purpose. The water
hospitals and public areas with WSSCM and iden�fica�on of
quality tes�ng was carried out
as per annual plan. chlorinated water were also areas where rainwater was accu-
2. Awareness raising cam- carried out. mulated.
paign regarding precau�onary 3. During the pre-monsoon
measures against Corona virus cleanup ac�vi�es, around 200
and an�-dengue carried out sanitary staff was engaged, and
through pamphlets distribu�on around 100 KM drains in urban
and social media. Besides using Mardan has been desilted and
social media, field opera�ons 500 tons of silt removed and
disposed off. In the monsoon
season, some areas of urban
Mardan were flooded with rain-
water. For emergency response,
sanitary staffs were on alert day
and night and used all available

WSSC KOHAT Proper SOP’s of COVID-19

Eid Ul Azha were implemented and
Plan was awareness pamphlet were
shared with the distributed a�er Eid Ul Azha
Journalist community of Kohat prayer.
on 28th July, 2020 in a press Advisor to CM on Science and
briefing at Kohat Press club, Informa�on Technology Mr.
where, Advisor to CM on of 3261 Cubic Meter. A Total of 2610 Zia Ullah Bangash, Addi�onal
Science and Informa�on Tech- tons of waste was disposed of during Deputy Commissioner Mr.
nology Mr. Zia Ullah Bangash 3 days of Eid Ul Azha, in which 2180 Bashir Ahmad and CEO WSSCK
and CEO WSSCK Mr. Arif Rauf tons of animal lashes were safely Mr. Arif Rauf formally inaugu-
shared the Eid Ul Azha plan. disposed/dumped in the pit specially rated the Eid Ul Azha Cleanli-
A Pit was excavated at excavated for safe and environment ness drive on the first day of
Muhammad Zai Dumping site friendly way. Eid around 13.00 hrs by li�ing

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a communal waste bin with the compactor vehicle at Kata Kanri collec�on point near Jungle khel
UC 3 Peshawar road.
Fleet was distributed by Opera�ons team to different Urbans for carrying out smooth opera�on on
the first day of Eid Ul Azha.

WASA GUJRANWALA and regula�on for discharge of effluents. The

Presently, no sewage treat-
ment facility exists in Gujranwa-
la and raw wastewater is being
disposed off without any treatment in to
above drains. Raw waste water is being
disposed into irriga�on channels/drains.
Provision of treatment facility is an obliga�on
as per Pakistan Environmental Protec�on laws
Feasibility Study, Planning and Designing of
Waste Water Treatment Plant is being been
carried by M/S JERS ENGINEERING CONSUL-
TANTS up to the design year 2044. The
detailed engineering design, prepara�on of
PC-I and tender documents will be completed
by March 2021.

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Quarterly Journal of Pakistan Water Operators Network

�on of 250 Water Supply In the briefing given regarding

WASA QUETTA the func�oning and problems
Schemes, Collec�on of Bills
In a high level of the organiza�on approved
and Establishment of So�ware
m e e � n g some important decisions
and Computer Cell for Consum-
chaired by Chief regarding WASA and directed
er Database, Drinking Water.
Minister Baloch- WASA to take immediate steps
Feasibility study for construc-
istan Jam Kamal Khan to review to increase the water supply of
�on of small and medium sized
the development and adminis- Que�a city. The mee�ng also
dams, comple�on of Que�a
tra�ve affairs of Public Health approved the implementa�on
Water Supply and Environment
Engineering and Balochistan of online system plan for
Project, installa�on of water
WASA, to present Balochistan collec�on of bills in WASA. The
supply scheme and filtra�on
Water ActQUETTA
WASA 2020 in the mee�ng mee�ng agreed to work out a
plant in Kot complexes,
of the Provincial Cabinet for plan of ac�on for the commer-
colleges and government
approval, to make sanita�on cial tube wells installed in the
buildings and installa�on of
bye-laws of WASA. , PHE and vicinity of Que�a in consulta-
water quality and surveillance
WASA NOC required for trans- �on with the tube owners for
system. The mee�ng was
fer of water supply schemes to the management of WASA. The
informed that work on
solar energy and installa�on of mee�ng also discussed the
construc�on of Mangi Dam at a
tube wells in Que�a, Provincial func�oning of WASA’s water
cost of Rs. 9334 million for
Minister PHE Noor Moham- treatment plant on Sabzal
drinking water purposes is
mad Damdar, Addi�onal Chief Road. A review was also
underway and progress is 38%
Secretary Planning Develop- conducted and WASA was
while feasibility of projects of
ment and Development Abdul directed to take steps in this
Burj Aziz Khan Dam, Babar
Rehman Bazdar, Informa�on regard. Expressing his views on
Kachh Dam and Halak Storage
Secretary Shah Irfan Gharshin, the occasion, the Chief Minis-
Dam. The report is being
Secretary Planning and Devel- ter said that their efficiency
prepared. The mee�ng was
opment Abdullah Khan and
Chief Engineers of PHE a�end-
ed the mee�ng while Secretary
PHE Saleh Baloch and Chief
Engineer Wasa Imran Durrani
briefed the mee�ng on rele-
vant issues. Informing about
the progress of development
projects of the department, it
was informed that PSDP of the
current financial year includes and effec�veness could be
also briefed on the outline of
98 ongoing projects of PHE enhanced by strengthening the
the Drinking Water Policy Strat-
with an es�mated cost of Rs. departments financially and
egy and Ac�on Plan. The meet-
14467 million while 491 proj- administra�vely. He said that
ing directed to ensure its
ects cos�ng Rs. 8151 million there was a need to regularize
immediate comple�on and
are also included. Important m water related issues, especially
implementa�on, addressing
The projects include Turtle by solving the problems faced
the financial and administra-
Plain Water Supply Scheme by Balochistan WASA. The
�ve ma�ers of WASA and the
Phase II, CDWA Project with water shortage in Que�a city
problems facing the ins�tu�on.
Solar System Phase II, Solariza-

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could be alleviated. The Chief Minister said that

the capacity of WASA and the infrastructure of the
ins�tu�on Will be set up on modern lines, the
Chief Minister directed Departments should start
preparing development plans for the next finan-
cial year now and PC-1 should be set up so that
implementa�on of projects can start from the
beginning of the new financial year which will save
�me, especially on projects in cold areas. Delays
in the commencement of implementa�on are a
waste of �me and resources. The Chief Minister
also stressed the need for co-ordina�on between
WASA QUETTA the PHE Department and the Irriga�on Depart-
ment for the construc�on of dams and prepara-
�on of other development projects in the water
sector Act according to your jurisdic�on.

WASA Rawalpindi
performed dredging
desil�ng ac�vi�es
before and during Mon-
soon in Nullah Lai and its 11 tributaries
to prevent urban flooding. Nullah lai has
08 K.M length and 07 cri�cal reaches
that was cleared by WASA Rawalpindi.

issues across the following key Please note that the data visual-
WASA areas: iza�on tool is intended to be used
Hayderabad
• Consumer outlook on a computer and may not
Digital Based
• Water use and efficiency provide an op�mum experience if
Survey Of Wasa-
• The price of water viewed on a mobile device. The
Hyderabad an inde-
• Customer experience purpose digital surveys is to make
pendent survey by WASA Hyder-
• Future of water it easier to plan for the future and
abad reviews the a�tudes of
We have developed a comple- formulate policies for the future in
more than 4500 water consumers
mentary data visualiza�on tool to the light of consumer informa�on.
across 03 Urban Towns of Hyder-
enable interested par�es to view That is why WASA Hyderabad has
abad. The survey, undertaken in
and interrogate the survey data. come up with the country's first
collabora�on with a number of
The tool allows users to break water safety plan.
WASA Hyderabad’s member orga-
down the data by geography and
niza�ons, asked respondents to
other demographics, enabling
talk about a range of important
in-depth analysis of what consum-
subjects, including drinking water
ers think about water. We believe
quality, water security, pricing,
that this tool will prove valuable to
customer service, and the future
water suppliers, industry groups
of water in Hyderabad. The survey
and the government – par�cularly
report presents the findings of the
in rela�on to understanding
survey and includes analysis of
regionally based findings.

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WASA QUETTA

Pakistan Water Operators Network (PWON)

+92 335 5971500 nc.pwon.pk@gmail.com www.pwon.pk
31-B Zahoor Elahi Road, Block-B Gulberg III, Lahore.
Designed by: SHAHBAZ RAZA , Graphics Designer, Public Relation Department Head Office WASA, Lahore