SUBMITTED TO:

MS. FARIAH HASSAN(FHS)

Lecturer, Department of English and Modern

Languages, North South University

Submitted by:
Bishal kumar kundu
ID:1711262030 Sec: 04
NSU student’s perspective about the
Eng 105
food quality of Kasundi
Research Paper
 Acknowledgements

I would like to express our heartiest respect and gratitude to Ms. Fariah Hassan Lecturer,
Department of English and Modern Language at North South University for her endless support,
inspiration, guideline and supervision. Without her kind supervision, this research paper would not
be completed we are blessed to have a faculty like her. For her effectual guidance to do this
research on the topic of “NSU student’s perspective about the food quality of Kasundi” It was truly
honor to have worked on the research under her care. Beside I would like to thanks students of
NSU and my classmate who helped me to find the proper primary research by doing questionnaire
survey. Finally, I would like to very thankful to my parents who guide me throughout whole life.

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 Abstract

My research topic was “NSU student’s perspective about the food quality of Kasundi”. By doing
this research I wanted to find out what students thinking about NSU canteen foods. Are they
happy? Are they satisfied? I wanted to know there feedback. Is kasundi manage Price and Foods
quality relationship positively? How kasundi can overcome it. So many students come from
outside of Dhaka, they don’t live with their family, and they have to spend money very sincerely.
Then I made a survey to confirm it. After doing my survey I got my answer. And maximum NSU
students give their opinions. And I also found they agree with me about kasundi foods and price
issue. And my hypothesis proved correct.

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Table of Contents
Details Page No.

Introduction 4

Background 5

Research Questions 7

Hypothesis 8

Methodology 9

Survey Questionnaire 10

Data Presentation and Analysis 12

Summary of Research Findings 19

Recommendations 20

Conclusion 21

References 22

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 Introduction
Food is an important thing for our life, which needs for human being. And canteens play an
important role in daily nutrition of students. There will be food in daily routine. Food is a main
source of human body, which makes fresh every day. But there are quality matters in foods. That
is why Nestle says a quote, “Good food, Good life”.

The focus of my research will be on NSU student’s perspective about the food quality of Kashundi
and also the price issue. Because I noticed that, there are two type of people who take heavy foods
or lunch from Kashundi (canteen) and other don’t take heavy food or just take snacks from
Kashundi (canteen). Some students come from rich family and some are from middle class family.
Beside some are come from outside of Dhaka and living in a bachelor way and they expense money
sincerely. I don’t know what is the problem? Is food quality is not good? Or price is high? Or the
price and food quality relationship is negative? But I hope, I will get my question answer through
my research.

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 Background

Cafeteria alludes to within bottle of the multi sorts of associations like school, school, college,
office, is a sort of food administration place where individuals don't need to hang tight for the staff
table assistance. Food is a main source of human body, which makes fresh every day. But there
are quality matters in foods. The focus of my research will be on NSU student’s perspective about
the food quality of Kashundi and also the price issue. Because I noticed that, there are two type of
people who take heavy foods or lunch from Kashundi (canteen) and other don’t take heavy food
or just take snacks from Kashundi (canteen). Some students come from rich family and some are
from middle class family. Beside some are come from outside of Dhaka and living in a bachelor
way and they expense money sincerely. Kasundi always claim that their food quality is good. We
realize that NSU bring "Kashundi" rather than old cafeteria. So they likewise guarantee that their
food quality is acceptable. In any case, last time NSU cafeteria got fine for undesirable kitchen.
Likewise got fine for superfluous cost by "Vokta Odhikar Shongrokkhon Odhidoptor". I am not
saying that cafeteria food quality is too bad. They are also good but when you compare the price
then raised the question. Having spent my 3 years study at NSU and I have observed that maximum
students suffer for this issue. In fact my friends also suffer. We took cafeteria food before but it
was really tough to take foods everyday due to high price and food quality issue. Understudies of
the University of Peshawar have contracted food contamination in the wake of eating unacceptable
food at the varsity's container. Be that as it may, the college organization has denied their
sicknesses are brought about by unhygienic food served at the cafeteria.

While conversing with The Express Tribune on Tuesday, Khyber Teaching Hospital Casualty
Registrar Dr Syed Assad Maroof said they get 15 to 20 understudies from UoP consistently who
have contracted food contamination.

Since the pilot concentrate in 2002, just about 33% of every optional school in The Netherlands
have worked with the program [3]. In 2006-2007, 11% of every single optional school took an
interest; in 2010-2011, 29% demonstrated to have taken part in the program over the most recent
four years [3], which is a considerable increment. To rouse schools to select the program, a Healthy

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School Canteen Stimulation Award rivalry has been composed twice per year since 2006. This
opposition moves schools to present an activity plan that portrays the means they will take to make
a more advantageous food offering. Following a half year, a report must be delivered, in which the
accomplished objectives are depicted. The school that has achieved the most basic changes will
win the honor.

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 Research questions

 The quality of food?

 The quality of ingredients used by Kasundi in food?
 Menu Variation?
 The Price of Food?
 How much they spend for foods?
 Is they want quality and quantity both?
 What is more important to you about quality of food or price?
 Hygiene and cleanliness?
 Waiting time?
 Their satisfaction?
 There suggestion about food and price or how Kasundi manage price and food quality
relationship positively?

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 Hypothesis
I think maximum students take their foods from Kasundi (canteen). And student’s perspective
about the food quality is not good and price is high. I am not saying that cafeteria food quality is
too bad. They are also good but when you compare the price then raised the question. Having spent
my 3 years study at NSU and I have observed that maximum students suffer for this issue. In fact
my friends also suffer. We took cafeteria food before but it was really tough to take foods everyday
due to high price and food quality issue.

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 Methodology
For my primary research, I will conduct a survey of a representative sampling of the general
students in NSU and interview students who actually have NSU canteen food quality and price
issue and find out what significant changes they need. I will also design a questionnaire with
different types of questions so as to get a range of useful data which will help me to answer my
research questions.

For my secondary research, I have planned to use face-book, NSUer app to get the food review of
NSU cafeteria.

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 Survey questions

Topic: NSU Canteen (Kasundi) Survey.

Purpose: The Purpose of this survey is to find out NSU students perspective about the price
and food quality issue of Kasundi.

Name * ID

Age * a.17 to 20 b. 21 to 24 c. 25 to 28 Sex * a. Male b. Female

 The Quality of foods Kasundi Provides

a) Very Good
b) Good
c) Average
d) Below Average

 The Price and Food Quality Relationship is

a) Positive b) Negative

 How do much you spend for NSU canteen (kasundi) Food?

a) 50-100 BDT

b) 101-150 BDT

c) 151-200 BDT

d) Other.

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 What is more important?

a) Quality of Foods
b) Quantity of Foods
c) Price of Foods
d) All of the above

 The quality of ingredients used by Kasundi in Foods Processing is it

a) Very Good
b) Good
c) Average
d) Below Average

 Your satisfaction About Kasundi Foods?

a) 10 to 30%
b) 31 to 60%
c) 61 to 85%
d) 85 to 100%

 Your satisfaction About Kasundi Food Price?

a) 31 to 60%
b) 61 to 85%
c) 10 to 30%
d) 85 to 100%

 Is Kasundi maintain Hygiene and Cleanliness?

a) Yes, they maintain it properly

b) No, they need to maintain it.

 How can kasundi manage Price and Foods quality relationship positively?

………………………………………………………………………………………

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 Data presentation
For my research on NSU students perspective about the price and food quality issue of kasundi. I
made a questionnaire survey, which is respond by only NSU students. I got 29 respondents and
from that 21 were male and 8 were female. Most of the students were in 21-24 ages which are
93.1% and other 6.3% was below the age of 21. The data which I got from survey is analyzed in
below pages:

The survey is about The Quality of foods kasundi Provides. The pie chart shows the percentage of
students give their opinion about this Question. The pie charts is total 100%. Among 29 responses
58.6% said that the quality of foods kasundi provides is Average. 27.6% said it is good 10.3% said
that below average. And the blue portion people said that very goods and this is the smallest
portion.

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The survey is about Price and Food Quality Relationship. The pie chart shows the percentage of
students give their opinion about this Question. The pie charts is total 100%. Among 29 responses
79.3% said that in kasundi the Price and Food Quality Relationship is Negative. And only 20.7%
said that the Relation is Positive.

The survey is about how much money NSU students spends for NSU canteen (Kasundi) Food. The
pie chart shows the percentage of students give their opinion about this Question. The pie charts
is total 100%. Among 29 responses 44.8% said that they spend 50-100 Tk. 37.9% said that they
spend 101-150 Tk. 13.8% said that they spend other amount of money. And the yellow one very
small portion of students said that they spend 151-200 Tk.

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The survey is about what is more important for NSU students about Food. The pie chart shows the
percentage of students give their opinion about this Question. The pie charts is total 100%. Among
29 responses 69% students said that they want Quality of Foods, Quantity of Foods, price of foods
all of them. 20.7% students said Quality of foods is important for them. And very few students
said that quantity of foods and Price of Foods is important for them.

The survey is about the quality of ingredients used by kasundi in Foods Processing. The pie chart
shows the percentage of students give their opinion about this Question. The pie charts is total
100%. Among 29 responses, in this pie we see 44.8% students said that kasundi used average

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quality of ingredients and 41.4% students said that they used good quality of ingredients in foods
processing. Very closed call between average and good. 10.3% said that they used below average
quality of ingredients. And the blue portion very few amount of student said kasundi used very
good quality of ingredients in foods processing.

The survey is about NSU student’s satisfaction about kasundi Foods. The pie chart shows the
percentage of students give their opinion about this Question. The pie charts is total 100%. Among
29 responses 55.2% students said that there satisfaction level is 31 to 60%. 24.1% students said
there satisfaction level is 61 to 85%. 17.2% students said that there satisfaction level is 10 to 30%.
And in the green portion very small amount of students said there satisfaction level is 85 to 100%.

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The survey is about how much NSU student’s satisfaction about kasundi food price. The pie chart
shows the percentage of students give their opinion about this Question. The pie charts is total
100%. Among 29 responses 58.6% students said their satisfaction level is 10 to 30 % about kasundi
food price. 34.5% students said their satisfaction is 31 to 60 %. And in yellow portion we see that
very few students said that their satisfaction level about food price is 61 to 85%. And no one said
that their satisfaction level is 85 to 100%.

The survey is about is kasundi maintain Hygiene and Cleanliness. The pie chart shows the
percentage of students give their opinion about this Question . The pie charts is total 100%. Among
29 responses 65.5% students said that Yes, They maintain it properly. And 34.5% students said
that No, They need to maintain it.

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Page 17 of 22
In this survey question I want student’s feedback, Recommendation about how can kasundi
manage Price and foods quality relationship positively. And all 29 students try to give me there
different opinions, feedback and recommendation about how can kasundi manage price and foods
quality relationship positively.

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 Findings
Based on my primary research, I have found majority of NSU students not satisfied with
kasundi foods. And also they care about their money and care about their health. That’s
why they want good quality of foods and also quantity matters. Many NSU students agree
with me about kasundi foods price and quality are not equal. The price is higher than the
quality of foods kasundi provides. And also hygiene and cleanliness is an issue. Some of
students said that the quality of ingredients used by Kasundi in Foods Processing is not so
good. They need to maintain it properly. So this are the things I found after my primary
research.

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 Recommendations
I want to give some suggestion about canteen. First of all NSU authority need to strict about
kasundi activity. Then authority try to give some rules and regulation about foods making process.
Authority need to fix the price. Kasundi needs honesty in their business.

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 Conclusion
I have observed that most of the NSU students not satisfied with NSU canteen (kasundi) foods. I
am not saying that canteen food quality is too bad. They are also good but when you compare the
price then raised the question. So, I think NSU canteen should fixed this issue and also NSU
Authority take some necessary steps. That can helps us. In my hypothesis I said that maybe NSU
student’s perspective about the food quality is not good and price is high. And in my research it’s
proved. So, I think my hypothesis is proved.

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 References
Contracting Diseases: Uop Students Complain Of Falling Sick After Eating Canteen Food
Tribune.com.pk - https://tribune.com.pk/story/1049981/contracting-diseases-uop-students-complain-
of-falling-sick-after-eating-canteen-
food/?__cf_chl_jschl_tk__=032b44f7f82093d66d21ffb72493289b2a5aafe9-1589644964-0-
AexAsV_du2QKikG9J7H1nxhdqNNvEfsjkrOmhRVtn7-
vUT2assA2PJNJwbYOUoHqf9rs7384YpCX0jhITiRrwihsfAu3o56-tk9x_G1gqmriW1BvS7-
OM12hCH05_lPzRV_TxEZfxNKtTcuFGod1ZkIxaKAk5dZdef_94eqwWKrFGM3IBE1SmsNJK_kqXgt
dT0d5XzRSYL_ThzlCQxXaD3hlKL4detVzFwha3PXsNCVwdP3a4e5iYCLwMGSNerQpjCR6aTstzzd
XoNCaRDX-_AlVmIWkLiY0RQp5M1x5iqj2RWgYixIweAHd6IAsQ-rtNsbvJsyq0LjEVbAHxEoas9-
p_ckmT9X5EeSoE9RmEOi00dLpWWG22wy__Sf95gi0PcH-pwaqBzcx1uW91LOHW1o

The Healthy School Canteen Programme: A Promising Intervention to Make the School Food
Environment Healthier
Mensink- Fréderike- Schwinghammer-Saskia Antoinette- Astrid -
https://www.hindawi.com/journals/jeph/2012/415746/

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