THE DEGREE OF SATISFACTION OF THE FOOD SERVED IN THE

SCHOOL CANTEEN AMONG GRADE 12 ABM STUDENTS IN PASAY

CITY SOUTH HIGH SCHOOL

A Research Submitted to Pasay City South High School-Senior High

School

In Partial Fulfilment for the Requirements in Inquiries, Investigations and

Immersions

Submitted by:

Allanis Grace Tranquilo

Kendrick A. Caampued

Rachel Ann V. Ortiz

Christian B. Cagurin

Liezl D. Saladino

February 20, 2020

 ABSTRACT

The study aims to know the degree of satisfaction of the food

served in the school canteen among Grade 12 ABM students. This study

was conducted to identify how are the students satisfied, and what make

them satisfied with the foods that are served in the school canteen and

designed as Descriptive Research. This study used a survey

questionnaire, the respondents were taken through the use of simple-

random sampling and the participants were Accountancy, Business and

Management Grade 12 students from sections Courage, Honesty and

Loyalty. The study used a checklist to know what are the foods that

students attain the most and a 5-point Likert-scale to determine whether

they are satisfied or not on the statements provided by the researchers.

Based on the findings, grow foods are the type of foods students

attain the most in the canteen that contains meat and other foods that

rich in protein. Grade 12 ABM’s satisfaction of the food is based on the

freshness, healthiness, and the nutritive value, students prefer the foods

that are get in their standards. The data shows that the Grade 12 ABM

students prefer the food that they are buying is budget friendly but high

quality of foods at the same time. This shows that many students typically

buy food based on their taste preference and their budget.

 ACKNOWLEDGEMENT

This research wouldn’t be possible without these people who lend their

effort and time to make this happen. The researchers would like to

express their gratitude to everyone who had been supporting them.

To the family of the researchers, for understanding why they are

coming home late, for supporting them financially. They are very thankful

for the love and support of their parents.

To the friends of the researchers, their schoolmates, for always

cheering and motivating the researchers, they are very thankful for the

support and giving ideas that may have contributed for the success of the

research.

To the research adviser, Mr. Victor Tubilan, they are thankful for

helping and guiding the researchers all throughout their research, for

teaching them on what should be done.

And especially to God, for giving knowledge, strength, the

determination of the researchers to finish their research.

 TABLE OF CONTENTS
Title Page i
Abstract ii
Acknowledgement iii
Dedication iv
Table of Contents v

CHAPTER I
THE PROBLEM AND IT’S BACKGROUND
Introduction
Background of the study
Statement of the Problem
Conceptual Framework
Significance of Study
Scope and Limitation
Definition of Terms

CHAPTER II
REVIEW OF RELATED LITERATURE AND STUDIES

CHAPTER III
RESEARCH METHODOLOGY
Research Design
Locale Study
Respondents and Sampling Procedure
Instruments
Collection of Data
Data Analysis

CHAPTER IV
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

CHAPTER V
SUMMARY OF FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS
Summary of Findings
Conclusions
Recommendation

Reference List
Appendices
Letter to Conduct the Survey
Letter to the Respondents
Validation Letter
Survey Questionnaire
Letter to get the Data of Population
List of Tables
Number of Students per Section
 CHAPTER I

THE PROBLEM AND ITS BACKGROUND

INTRODUCTION

School canteen is where foods are served for students to have

energy to accomplish the tasks throughout the day, because food plays a

big role in the student daily life. The Department of Education is strongly

committed to support student’s health and well-being through its

curriculum in schools and range initiatives that offer opportunities for

physically fit individuals who love eating healthy foods. Schools are

encouraged to implement comprehensive health and well-being programs,

including food and nutrition education. The establishment and operation

of school canteen is important in developing love and interest in buying

nutritious and healthy food among students, faculty and the school

personnel, making it possible for them to enjoy nutritious and healthy

food at affordable prices during school day. The canteen should also

provide the students variety of foods and dishes that enhance their skills

and knowledge (DepEd Order No.8 of 2007). But the foods that are

served in the canteen are always the same and the students are not

satisfied anymore, they left no choice but to buy foods to ease their

hunger.

This study also includes on what satisfaction will the students want

in their food, the problem in the school canteen are they always serve
same food every day and they’re being rude to their customers. Also,

what benefit in this study will students get and what other satisfaction can

make them satisfied in terms of food service and quality.

We conduct this study because as a student, we also need to feel

comfortable and satisfied during our break time after doing all the

academic tasks, so we want to know how to establish a strategy that will

meet the satisfaction of the students and also improve the foods in the

canteen.

STATEMENT OF THE PROBLEM

Each student wanted to have good quality and proper serving of

food from the school canteen to gain energy for them to complete the

task throughout the day. Unfortunately, not all the students get satisfied

with the food served in the canteen due to lack of staffs and unreasonable

price. In this way, this study wanted to know the other reasons why the

students are not satisfied in the food served in the canteen. Specifically,

this study will aim to:

 Determine the reasons why students are not satisfied with the

food;

 Evaluate the satisfaction that the student wants

This are the following research questions:

1. What are the types of foods served in the canteen?

2. How are the students satisfied of the foods served in terms of;
  Price
 Menu
 Taste
3. To what extent Grade 12 ABM students get satisfied in the food

served in the canteen?

CONCEPTUAL FRAMEWORKS

INPUT PROCESS OUTPUT

 New ideas  To be motivated in the ideas  Customers will

 Suggestion that will the customers will be satisfied on
get. their food service
 To have new menu, and to and quality of
make the customer satisfied. the foods.
 To implement
the new menu.

SIGNIFICANCE OF THE STUDY

This study was conducted to determine the significant of student’s

satisfaction in the school canteen of Pasay City South High School. The

study results may be beneficial to the following:

For the school canteen management

This study would give the school canteen for detailed descriptions

about the canteen’s services and foods. This research can help the school

to give new ideas and changes in the food served in the canteen.
 For the students

This research will benefit the students to have a detailed analysis of

satisfaction of the canteen food served. The results would give knowledge

and ideas in the schoolmate’s level of satisfaction.

SCOPE AND LIMITATION

The scope of this research is only about the Degree of Satisfaction

on the School Canteen’s Service and Food of the Grade 12 ABM Students

of Pasay City South High School. This includes the foo that satisfies the

students, the services, the variety of products, and canteen facility.

The limitations of this study are the Grade 12 ABM Students of Pasay

City South High School who were randomly chosen to answer the

researchers survey questionnaire.

DEFINITION OF TERMS

CANTEEN – the place provided by the schools where students and

teachers can buy and eat foods.

PRICE – the value of the canteen’s product in exchange currency.

SATISFACTION – pleasant feeling you get when you eat foods you

want

DEGREE – the level

 CHAPTER II

REVIEW OF RELATED LITERATURE AND STUDIES

This chapter reviews related literature and studies which serves as frame

of reference for this study. Related literature and studies, foreign and

local, are presented such that some of the present study’s variables

have been tackled.

RELATED LITERATURE

According to Dana (2016) she declared that Nutrition is extremely

relevant in improving a student’s ability to learn. It is important to settle

on the correct and proper equipment to be utilized in preparing the food

for the students as well as the equipment the students will use. Having

properly prepared food will boost the satisfaction of the student.

A canteen not only matters in its function to sell different kinds of

food, but it’s ability to make students socialize and develop friendships, to

be a study place for people where they can maintain mental power, and a

place to just sit back, relax and take a break from all the school works.

(Adel Tamano, 2011)

RELATED STUDIES
 Consumer satisfaction is important for the food industry to ensure

product success. Food satisfaction was influenced by factors measured

during- and post intake; sensory satisfaction, fulfilment of expectations,

reason for ending intake, product performance relative to expectations,

hunger and fullness after intake were found highly influential in food

satisfaction. (Barbara Vad Andersen 2015)

Most students had high preferences and satisfaction to the meal

that presented by school canteen. Food consumption patterns of students

become an important factor to promote and ensure proper growth and

development. Students will access proper nutrient offer through a well-

planned that lead the students to actively participate the faculty meal

program. School meal ought to offer enough nutrients and a practical

menu arrange for the physical development and health of students (Hana

M. Elbakoush 2019).

Customer satisfaction is predicted by perceived worth, service

quality, food quality, value fairness, and convenience. Food quality, worth

fairness and convenience indirectly influenced student satisfaction

through the mediation of perceived worth. Following the academics and

social management recommendations were provide for future researchers

and school food service managers to get higher level of student

satisfaction (Huyen Pham 2018).

Satisfaction of school meals varies counting on the standard of

meals, diversity of food hygiene and environment, however the eating
place of school meals is totally different from cafeterias to lecture rooms
and gender of meal eater is different. Service is the most significant issue
to enhance the satisfaction on school meals. We want to look at the
satisfaction on school meals by eating place and gender to enhance the
satisfaction of faculty meal (Kim 2003).

CHAPTER III

RESEARCH METHODOLOGY

This chapter discusses the methods and techniques used by the res

earchers for the study. This chapter also contains the population and

description of the respondents, the statistical tools, and the data

gathering procedure.

RESEARCH DESIGN

In order to see the general picture of the degree of satisfaction of

the foods served in the school canteen among Grade 12 ABM students in

Pasay City South High School, the descriptive method was used.

Descriptive method is defined as a research method that describes

the characteristics of the population or phenomenon that is being

studied. This methodology focuses a lot of on the “what” of

the analysis subject instead of the “why” of the research subject.

According to Porto (2013)

“Descriptive method involves collecting data in order to get the test

hypothesis or to answer the questions concerning the current status of

the study”.
LOCALE STUDY

This study was conducted at the Pasay City South High School since

the chosen respondents are students of the Pasay City South High School.

RESPONDENCE AND SAMPLING PROCEDURES

The researchers asked permission to the teacher in-charge of the

Grade12 ABM students from Pasay City South High School to conduct a

survey, after gaining permission, the researchers conducted a survey to

the students who were randomly chosen to answer the questionnaires.

The researchers then collected the data and analyzed it, after analyzing

the data, the researchers tallied and tabulated the gathered data and

proceeded to interpret.

To get the desired number of respondents, the Slovin’s formula used and

is interpreted as follows:

n = N/(1+Ne2), where n is the sample size, N is the population size and e

is the margin error to be decided by the researcher.

RESEARCH INSTRUMENT AND SAMPLING TECHNIQUE

The instrument used in the gathering of data was a survey

questionnaire, the questionnaire has 3 parts consisted of items that

determine the degree of satisfaction of the food served in the school

canteen among Grade 12 ABM students. The sampling technique used by

the researchers was the simple random sampling where the researchers
chose a sample for a study where each individual is chosen entirely by

chance.

COLLECTION OF DATA

In this research we used survey method to collect data on Grade 12

ABM students of Pasay City South High School. The Probability Sampling

which is the simple random sampling that we used was able to help us to

gather data in what the Grade 12 ABM students on Pasay City South High

School react on the satisfactory of the foods served in the school canteen.

ANALYSIS OF DATA

In determining the degree of satisfaction of foods served in the

school canteen among Grade 12 ABM students the Likert scale have been

used.

Likert Scale

Point Scale Verbal Interpretation

5 4.2 - 5 Very Satisfied

4 3.4 - 4.19 Satisfied

3 2.6 - 3.9 Neither

2 1.8 – 2.59 Dissatisfied

1 1.0 – 1.79 Very Dissatisfied

Formula:
 ∑ wx
x́=
N

Where:

W = points (5,4,3,2,1)

X = number of respondents per weight

N = total number of respondents

CHAPTER IV

RESULTS AND DISCUSSION

This chapter presents the data gathered, the results of data analysis

and the interpretation of findings.

Research question 1: What are the types of foods served in the

canteen?

Figure 1: Types of food served.

Choices GLOWFrequency
6%
GO
GO 32 34%

GROW 55
GO
GLOW 6 GROW
GLOW
GROW
59%
Total 93

The figure 1 shows the frequency percentage of the most attained

food group from the food pyramid that are served in the canteen.
 In the chart above, it illustrates that 59% of Grade 12 ABM students

have observed that Grow foods like egg, fish, chicken, and pork that are

the most served in food, followed by the Go Foods 34% like rice, and

bread. The least attained food group is the Glow foods which is a group of

vegetable.

It shows that most of the Grade 12 ABM students prefer to eat

meat.

Research question 2: How are the students satisfied of the foods served

in terms of price, menu, and taste?

Figure 2. Tabular Representation of Students Responses on Pricing,

Menu and Taste

Statement x́ SD Interpretation
1. The menu choices always 3.77 17.39 Satisfied
contain nutritional level
2. The food being served is good 3.65 15.11 Satisfied
for my health
3. The food served in the 3.44 14.29 Satisfied
canteen are presentable, clean,
and contain the require
nutritional value.
4. The prices of the food are 3.44 12.46 Satisfied
affordable for me
5. The quality of the food is fresh 3.24 10.04 Satisfied

Note: Below is the x́ interpretation of the 5- point likers scale

Point Scale Verbal Interpretation
5 4.2 - 5 Very Satisfied
4 3.4 - 4.19 Satisfied
3 2.6 - 3.9 Neither
2 1.8 – 2.59 Dissatisfied
1 1.0 – 1.79 Very Dissatisfied
 The table shows students satisfaction of the food served in the

school canteen in terms of the price, menu, and taste of it.

It shows that Grade 12 ABM students are satisfied in the food

pyramid in terms of price. It shows that Grade 12 ABM students are

satisfied in the food served as regards to its nutritional value, good for

health, presentable and clean.

The result shows that school canteen served foods that are

nutritious and have a good quality that satisfy the Grade 12 ABM

students. It shows that Grade 12 ABM students are satisfied in the food

served as regards to its nutritional value, good for health, presentable

and clean.

Table shows that grade 12 ABM students are satisfied in the taste of

food served in the canteen because it is fresh.

Research question 3: To What extent Grade 12 ABM students get

satisfied in the food served in the canteen?

Figure 3. Tabular Representations of Grade 12 ABM Students Responses

on Food Service

Statement x́ SD Interpretation

1. Eating in the canteen fits my 3.38 11.50 Neither

weekly budget

2. Foods prices are reasonable for 3.26 13.41 Neither

serving
3. Cleanliness in the preparation and 3.38 11.50 Neither
handling foods
4. The flavor of the food 3.30 17.30 Neither

Note: Below is the x́ interpretation of the 5- point likers scale

Point Scale Verbal Interpretation

5 4.2 - 5 Very Satisfied
4 3.4 - 4.19 Satisfied
3 2.6 - 3.9 Neither
2 1.8 – 2.59 Dissatisfied
1 1.0 – 1.79 Very Dissatisfied

The table shows how are the students are going to be satisfied in

the food that are served in the canteen. It shows that most of the Grade

12 ABM students are going to be totally satisfied if the school canteen

meets their satisfaction level when it comes to the price that can fit their

budget, the servings, the clean preparation of the foods and how it also

tastes.

The result shows that school canteen should serve food that are

friendly budget for students and can make them feel the satisfaction they

want.
 CHAPTER V

SUMMARY OF FINDINGS CONCLUSIONS, AND RECOMMENDATIONS

This chapter presents the summary of findings, so conclusions drawn

from the findings, and the corresponding recommendation.

SUMMARY OF FINDINGS

The study aimed to know the degree of satisfaction of Grade 12

ABM students of the food serve in the school canteen. The study was

designed to use descriptive method through survey questionnaires to get

the insight of Grade 12 ABM students who were selected through simple

random sampling. The researchers had surveyed with the respondents

last September 2019 that yielded the following:

1. The type of foods that the Grade 12 ABM students found that most

of the food in school canteen are the Grow Foods like egg, fish,

chicken and pork.

 2. The Grade 12 ABM students are satisfied on the food served in the

canteen as regards to its nutritional value, good for the health of

the students, presentable and clean.

3. Grade 12 ABM students get satisfied in the flavor of the food and

the reasonable price of the food.

CONCLUSIONS

Base on the summary of findings, the following recommendations are

drawn:

1. Foods that Grade 12 ABM students found the most are more on

meat that are rich in protein, vitamin E, and B vitamins this implies

that the canteen offered these foods so students could become

active and smart and would sustain the various activities in school.

2. The Grade 12 ABM students are satisfied on the presentation and

cleanliness of the food that are served by the school canteen, and

also, they are satisfied for the nutritional value of the food they

wanted to eat. This suggests that the level of preparation and

sanitation complied with the student’s “desire”.

3. Based on the result, most of the Grade 12 ABM students see to it

that the food they are buying has a reasonable price for the food
 quality and taste. This implies that students are aware of the

appropriate pricing of the foods that are offered in canteen.

RECOMMENDATIONS

Base on the summary of findings, the following recommendations are

drawn:

1. For the students, they should consider the nutritional value of every

food that they are buying.

2. For the school canteen management, they should introduce a new

variety of foods, lower price of the products that they sell, and

serve a healthy meal that attract the students and satisfy them.

3. For future researcher, they should conduct the same study in

different settings and samples.

REFERENCES

Boquiren, J. A. (n.d.). A research about the canteen satisfaction level of

the Grade 9 students of Holy Angel School of Caloocan. Retrieved
February 21, 2020, from
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tisfaction_level_of_the_Grade_9_students_of_Holy_Angel_School_of_Calo
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fbclid=IwAR1sQJuJNAHuXUCdgA0tm6Z7F6_d_bhHWimIapmgfyqI3Rbtkws
C9QesN84

Lülfs‐Baden, F., & Spiller, A. (2009, February 2). Students' perceptions of

school meals: a challenge for schools, school‐meal providers, and
policymakers. Retrieved February 21, 2020, from
https://onlinelibrary.wiley.com/doi/full/10.1111/j.1748-
0159.2008.00121.x?
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C9QesN84&

Tuorila, H., Palmujoki, I., Kytö, E., Törnwall, O., & Vehkalahti, K. (2015,
July 21). School meal acceptance depends on the dish, student, and
context. Retrieved February 21, 2020, from
https://www.sciencedirect.com/science/article/abs/pii/S09503293150017
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fbclid=IwAR1H57s09NIDvI6uSf9xaMskx2_Hh67wXorm8REfYMw7VQ9I3juP
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fbclid=IwAR2nEGsme3RLELvXY9KilF-
CIcJLDGVvkuYgXYny6CADfEcmQxSjrZp1E94

Waddingham, S., Shaw, K., Dam, P. V., & Bettiol, S. (2017, September
30). What motivates their food choice? Children are key informants.
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 APPENDIX A

LETTER TO CONDUCT THE SURVEY

September 4, 2019

MR. DIOSDADO Q. ROSALES

Assistant Principal II

Senior High School Department

Sir:

Greetings!

We are currently conducting our research study as part of our data collection.
Our research is entitled The Degree of Satisfaction of the Food Served in
the School Canteen among Grade 12 ABM students in Pasay City South
High School Participants in this research will not be asked for any monetary
contribution. Rest assure that the information obtained in the research study will
remain confidential and will not affect their performance in school.

We are looking forward for your favorable response regarding this matter.

Thank you very much.

Respectfully yours,

Allanis Grace Tranquillo

Rachel Ann Ortiz

Liezl Saladino

Noted by:

MR. Victor L. Tubilan

Teacher

MRS. EDITHA F. ALIMBUYUGUEN

SGH, STEM Department

Approved by:

MR. DIOSDADO Q. ROSALES

Assistant Principal II

Senior High School Department

 APPENDIX B
LETTER TO THE RESPONDENTS
September 4, 2019
Dear Respondents,
Good Day!

We are currently conducting our research study as part of our data

collection. The following assessment has been developed to find out if The
Degree of Satisfaction of the Food Served in the School Canteen among
Grade 12 ABM students in Pasay City South High School is possible for
you. This is not an exam, and therefore there is no wrong answer. Please
answer honestly.
Rest assure that the information obtained in the research study will
remain confidential and will not affect your performance in school.
Thank you very much.
Sincerely yours,
Allanis Grace Tranquillo
Rachel Ann Ortiz
Liezl Saladino

Noted by:

MR. Victor L. Tubilan

Teacher
 APPENDIX C
Republic of the Philippines
Department of Education
National Capital Region
Schools Division Office, Pasay City
PASAY CITY SOUTH HIGH SCHOOL
Piccio Garden, Villamor Air Base, Pasay City
Tel.No.:339 39 – 94/333 – 0886
Website: hhttp://pcshs.depedpasay.ph/
VALIDATION LETTER
September 3, 2019

EDITAH F. ALIMBUYUGUEN
Subject Group Head, STEM
Pasay City South High School

Ma’am:

We, the Grade 12 HUMSS students of Pasay City South high School, are
respectfully requesting permission and approval to validate our survey
questionnaire so that we can gather data and facts that will support the
purpose in conducting our research study entitled “THE DEEGREE OF
SATISFACTION OF THE FOOD SERVED IN THE CANTEEN AMONG GRADE
12 ABM STUDENTS IN PASAY CITY SOUTH HIGH SCHOOL” that will serve
us our research study.
We are hoping that our humble request will merit your kind consideration
and approval. Any assistance extended to the undersigned is highly
appreciated. Thank you very much and God Bless.

Sincerely yours,
Allanis Grace Tranquillo
Rachel Ann Ortiz
Liezl Saladino
 Republic of the Philippines
Department of Education
National Capital Region
Schools Division Office, Pasay City
PASAY CITY SOUTH HIGH SCHOOL
Piccio Garden, Villamor Air Base, Pasay City
Tel.No.:339 39 – 94/333 – 0886
Website: hhttp://pcshs.depedpasay.ph/
VALIDATION LETTER
September 3, 2019

MICHAEL C. REBOLLO
Subject Group Head, ABM
Pasay City South High School

Sir:

We, the Grade 12 HUMSS students of Pasay City South high School, are
respectfully requesting permission and approval to validate our survey
questionnaire so that we can gather data and facts that will support the
purpose in conducting our research study entitled “THE DEEGREE OF
SATISFACTION OF THE FOOD SERVED IN THE CANTEEN AMONG GRADE
12 ABM STUDENTS IN PASAY CITY SOUTH HIGH SCHOOL” that will serve
us our research study.
We are hoping that our humble request will merit your kind consideration
and approval. Any assistance extended to the undersigned is highly
appreciated. Thank you very much and God Bless.

Sincerely yours,
Allanis Grace Tranquillo
Rachel Ann Ortiz
Liezl Saladino
 Republic of the Philippines
Department of Education
National Capital Region
Schools Division Office, Pasay City
PASAY CITY SOUTH HIGH SCHOOL
Piccio Garden, Villamor Air Base, Pasay City
Tel.No.:339 39 – 94/333 – 0886
Website: hhttp://pcshs.depedpasay.ph/
VALIDATION LETTER
September 3, 2019

DOROTEO CARRASCO
English Teacher
Pasay City South High School

Sir:

We, the Grade 12 HUMSS students of Pasay City South high School, are
respectfully requesting permission and approval to validate our survey
questionnaire so that we can gather data and facts that will support the
purpose in conducting our research study entitled “THE DEEGREE OF
SATISFACTION OF THE FOOD SERVED IN THE CANTEEN AMONG GRADE
12 ABM STUDENTS IN PASAY CITY SOUTH HIGH SCHOOL” that will serve
us our research study.
We are hoping that our humble request will merit your kind consideration
and approval. Any assistance extended to the undersigned is highly
appreciated. Thank you very much and God Bless.

Sincerely yours,
Allanis Grace Tranquillo
Rachel Ann Ortiz
Liezl Saladino
THE DEEGREE OF SATISFACTION OF THE FOOD SERVED IN THE
CANTEEN AMONG GRADE 12 ABM STUDENTS IN PASAY CITY
SOUTH HIGH SCHOOL
QUESTIONNAIRE FOR VALIDATION OF THE INSTRUEMENTS
Name of evaluator: _______________________________
Age: ______________ Gender: _____
Educational Attainment Bachelor’s Degree in
________________________________________
Master’s Degree in _________________________ Doctor’s Degree in
____________________
Position: ________________ Employment Status:
_______________________________
Institution: ________________________________________
Instructions: Listed below are criteria for evaluating the Vocabulary size
of Grade 12 ABM students in Pasay City South High School. Please rate
each item by checking (/) the corresponding equivalent on the four –
point scale.
4 – Very High 3 – High 2 – Low 1 – Very Low

I. Content 4 3 2 1
1. The terms are specific, clear, factual and adequately answers
the statement of the problem
2. The terms are free from ideological sexual and radical bias.
3. The items concerning the vocabulary size of Grade 12 ABM
students in Pasay City South High School are well presented
in the questionnaire.
4. The choice for each item is independent and do not overlap.
5. The items to evaluate the vocabulary size of Grade 12 ABM
students in Pasay City South High School are completely
presented in the questionnaire.

II. Language and Style 4 3 2 1

1. The language and style are appropriate.
2. The language used is consistent.
3. The checklist is free from grammatical errors.
4. The sentence are properly constructed and punctuated.
5. The words used in the checklist are simple and easy to
understand.
III. Format and Design 4 3 2 1
1. The printing is clear and readable.
2. The quality of the paper is acceptable.
3. The layout is attractive and uniform
4. The fonts used are comprehensive and appropriate.
5. The spacing on the pages contributes to the ease of reading
and responding.

Comments:
___________________________________________________________
________________
___________________________________________________________
__________________________
____________________

Validator’s Signature
 APPENDIX D

Name:
Gender: M F
Age: 12-14 15-17 18-20 21 and up
Part I. What are the types of foods served in the canteen?
Direction: Put a check mark ( ) to your answer/s to the following
questions.
1. Which of the food groups from the food pyramid do canteen usually
serve and
students attain the most:
( ) Go (Rice, Pasta, Bread, Pancake)
( ) Grow (Egg, Chicken, Pork, Fish)
( ) Glow (Group of Vegetables)
Part II. How are the students satisfied of the foods served in
terms of price, menu, and taste
Direction: Place a check mark ( ) on what you think can each item
corresponding to very satisfied, satisfied, neither, dissatisfied, very
dissatisfied.
5-Very Satisfied 4-Satisfied 3-Neither 2-Dissatisfied 1-Very
Dissatisfied

Indicator 5 4 3 2 1
1. The menu choices always contain
nutritional level
2. The food being served is good for my
health
3. The foods served in the canteen are
presentable, clean and contain the
require nutritional value.
4. The prices of the food are affordable for
me
5. The quality of the food is fresh
Part III. To What extent Grade 12 ABM students get satisfied in
the food served in the canteen?
Direction: Place a check mark ( ) on what you think can each item
corresponding to very satisfied, satisfied, neither, dissatisfied, very
dissatisfied.
5-Very Satisfied 4-Satisfied 3-Neither 2-Dissatisfied 1-Very
Dissatisfied

Indicator 5 4 3 2 1
1. Eating in the canteen fits my weekly budget
2. Foods prices are reasonable for serving
3. Cleanliness in the preparation and handling foods
4. The flavor of the food
 APPENDIX E
To : Ms. Veronica Dawn V. Bajado

From : ABM- Honesty Students

Re : Population of Grade 11 and 12 Students

October 9, 2019

Dear Ma’am:

Greetings!

We are the Accountancy, Business and Management student from section

Honesty, as a part of our research entitled, “Human Resource
Management: Vital Roles on Business Projects Success and Effectiveness”,
which is a requirement in our subject Practical Research 2, we would like
to ask for a copy of population of grade 11 and 12 in each strand
presently enrolled S.Y. 2019- 2020

This will serve as one of the vital information needed in the completion of
our research study.

Thank you very much for your kind assistance in this important endeavor.

Very Respectfully Yours,

Rachel Ann Ortiz

Liezl Saladino
Allanis Grace Tranquillo
Kendrick A. Caampued
Christian Cagurin

____________________________
Mr. Victor L. Tubilan
Research Adviser
STRAND SECTION ADVISER M F T
LOVE Mr. Fernan G. Ferriol 22 16 38
STEM
HOPE Mrs. Mary Ann E. Garcia 19 15 34
COURAGE Mrs. Maria Lyn D. De 17 26 43
Mateo
ABM HONESTY Mrs. Maureen B. Velasco 18 23 41
LOYALTY Mrs. Mariza S. Pastor 16 28 44
FIDELITY Mr. Jeremiah D. Gaddi 15 26 41
FORTITUDE Ms. Eden G. Valdez 18 24 42
HUMSS PATIENCE Ms. Rose C. Nuñez 19 25 44
KINDNESS Ms. Melanie Cardona 18 21 39
HUMILITY Mr. Dennis M. Masirag 21 21 42
FAITH Mr. Remart E. Balingit 28 15 43
COURTESY Mrs. Sheryll V. Tahup 26 15 41
ICT GENEROSITY Mr. Arnulfo C. Magno 32 14 46
WISDOM Mrs. Felisa A. Tuayon 32 13 45
HE INTEGRITY Mr. Krysfer J. Secusana 14 28 42

PERSEVERANCE Mr. Eduardo F. Cabrera Jr. 39 3 42

HEI GRATITUDE Mr. Victor L. Tubilan 14 32 46
TOTAL 36 34 713
8 5
GRADE 12 POPULATION
 APPENDIX F
RACHEL ANN V. ORTIZ
141 Blk 8 Zone 2 Barangay Fort Bonifacio Taguig City
+639292572375

SUMMARY OF QUALIFICATION
 Proficient in Microsoft Word, PowerPoint, Excel, and Social Media
Platform
 Ability to prioritize and organize
 Tolerant and flexible, adjust to different situations
 Capable of quickly understanding how system are used in order to
provide efficient support
 Ability to work under work pressure, heavy work load and deadlines
 Effective Time Management
 Established good working relationships
 Leadership capabilities
 Can perform in columnar pad for accounting works

EDUCATIONAL ATTAINMENT
 Junior High Graduate (2014 – 2018)
Gat Andres Bonifacio High School
Zone 3, Barangay Fort Bonifacio, Taguig City

 Accountancy, Business, And Management (2018 – present)

Pasay City South High School
Piccio Garden, Villamor Air Base, Pasay City

AWARDS AND RECOGNITION

 Certificate of Honor
Pasay City South High School
Piccio Garden, Villamor Air Base, Pasay City

 Academic excellence in Araling Panlipunan

Gat Andres Bonifacio High School
Zone 3 Barangay Fort Bonifacio Taguig City
  Academic excellence in Mathematics
Gat Andres Bonifacio High School
Zone 3 Barangay Fort Bonifacio Taguig CitY

TRAINING AND SEMINAR

 2016 Division SPG/SSG and GPTA leadership training
City of Taguig DepED
Royale Tagaytay Country Club. Inc.

SKILLS
 Keen eye for aesthetics
 Socializing skills
 Self-motivated
 High level of energy
 Adaptability
 Multitasking
 Analytical Thinking

CHARACTER REFERENCES

Ms. Angie Rose M. Martos

Accounting Clerk
Uniqlo
+639497787921

Mrs. Aijay Genevy B. Biado

Barangay Staff Treasury Department
Taguig City
+639205358977

I hereby certify that the above information are true and correct
to the best of my knowledge and belief.
Rachel Ann V. Ortiz
Applicant

LIEZL D. SALADINO
37 President Garcia St. Zone 6 South Signal Taguig City
+639386310595
liezlsaladino25@gmail.com

SUMMARY OF QUALIFICATION
 Responsible
 Attentive
 Fast learner
 Time management
 Ability to work under pressure

EDUCATIONAL ATTAINMENT
 Junior High School Graduate (2014 - 2018)
Signal Village National High School
 Accountancy Business and Management (2018- present)
Pasay City South High School
Piccio Garden, Villamor Air Base Pasay CIty

RECOGNITION AND AWARD

Certificate of Honors
Pasay City South High School
Piccio Garden, Villamor Air Base Pasay City

SPECIAL SKILLS

 Communicating skills
  Knowledgeable in business management and accounting

CHARACTER REFERENCES
Leopoldo Abucay
Payment processing analyst
+639456923388
Friend

I hereby certify that the above information is true and

correct to the best of my knowledge and belief.

Liezl D, Saladino
Applicant
KENDRICK A. CAAMPUED
17th 2nd St. EP-CONDO Brgy.183 Villamor Air Base Pasay City
+639223766745
kendcaampued19@gmail.com
____________________________________________________
SUMMARY QUALIFICATION
 Time Management
 Punctual
 An organize person
 Thinking skill
 Hardworking person
EDUCAIONAL ATTAINMENT
Bolinao Integrated School
Bolinao, Pangasinan
2014
Pasay City South High School
Piccio Garden,Villamor AirBase,Pasay City
2017
RECOGNATION AND AWARDS
Honor student 2018
Pasay City South High School
Villamor Air Base, Pasay City
CHARACTER REFERENCE
Mrs. Maureen B. Velasco
Teacher
Pasay City South High School
09061543258

Mrs. Maria Lyn De Mateo

Teacher
Pasay City South High School
09456713675
Kendrick A. Caampued
Applicant
ALLANIS GRACE TRANQUILO
025. R Higgins St. Maricaban Pasay City
karleslecruz@gmail.com
639463233213

SUMMARY OF QUALIFICATIONS
 Ability to organize, prioritize and work under extreme work pressure, heavy work load and
deadlines.
 Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms.
 Detail oriented, strong organizational skills with ability to carry out tasks with minimal
supervision.

EDUCATIONAL ATTAINMENT
Secondary
Senior High School (2018-Present)
Pasay City South High School, Piccio Garden, Villamor Air Base Pasay City

Junior High School (2013-2017)

Pasay City South High School, Piccio Garden, Villamor Air Base Pasay City

AWARDS AND RECOGNITION

With Honors (2018-2019) Senior High School
Pasay City South High School, Piccio Garden, Villamor Air Base Pasay City

SPECIAL SKILLS
 Creativity
 Critical Thinking
 Active Listening
CHARACTER REFERENCES
Imee Rocabela
Bubble Laundromat (Owner)
639175602649

Maureen Velasco
Accounting Teacher
639484725681

ALLANIS GRACE TRANQUILO

Applicant
 The Number of Grade 12 ABM Students Per Section
CHOICES Frequen Percenta
cy ge
Grade 12 ABM Frequency ( f ) Percentage ( % )
GO 32 34.41%
GROW
Section 55 59.14%
GLOW
Courage 33 6 6.45%
Total
Honesty 27 93 100%
Loyalty 33
Total 96 100%

Profile of The Grade 12 ABM Senior High School in Terms of their

Age

Age Frequency ( f ) Percentage ( % )

12 -14 0
15 - 17 60
18 - 20 32
21 - above 1
Total 93 100%

What are the types of foods served in the canteen?

How are the students satisfied of the foods served in terms of

price, menu, and taste?

Statements Very Satisfied Niether Dissatisfie Very

Satisfied d dissatisfied
F F F F F
The menu 17 45 24 7 0
choices
always
contain
nutritional
value.
The food 16 39 28 9 1
being served
is good for
my health
The food 11 42 24 12 5
served in the
canteen are
presentable,
clean, and
contain the
require
nutritional
value.
The prices of 19 22 37 11 4
the food are
affordable
for me
The quality 12 28 30 16 7
of the food is
fresh
Total 75 176 143 55 17

To What extent Grade 12 ABM students get satisfied in the food

served in the canteen?

Statements Very Satisfied Niether Dissatisfie Very

Satisfied d dissatisfied
F F F F F
Eating in the 13 34 27 13 6
canteen fits
my weekly
budget
Foods prices 8 32 33 16 4
are
reasonable
for serving
Cleanliness 13 33 27 16 4
in the
preparation
and handling
foods
The flavor of 4 37 37 13 2
the food
Total 38 136 124 58 16