Professional Documents
Culture Documents
Customer
Want Demand
Marketing Concept
13
Pembahasan Marketing Concept Merk Mobil T O Y O T A
F F F C
20
The Core Concept of Marketing
Exchange,
Marketing Transaction &
MARKETS
& Relationship
Marketers
21
Product Attributes
• Product Attributes are the points that consumers
sees as a bundle of attributes with varying
capabilities of delivering the sought benefits and
satisfying the need. The attributes of interest to
buyers vary by product:
- Camera: Picture sharpness, Speed, Price etc.
- Car: Comfort ability, Safety, Price etc.
- Hand phone: Signal, Features, Price etc.
22
3 Major Steps of Target Marketing
1. Market Segmentation
The Act of identifying and profiling distinct groups of
buyers who might require separate products and or
marketing mixes.
2. Market Targeting
The act of selecting one or more market segments to
enter.
3. Market Positioning
The act of establishing and communicating the products’
key distinctive benefits in the market.
23
Target Market
I Target Market is the specific market
chosen and determined by the
organization / company which going to
be served by the company by creating,
delivering the products.
24
Bab 1
Understanding Entrepreneurship
Entrepreneurship
It’s kind of knowledge to connect (blood line) which are
having by somebody in terms of information, knowledge,
skill, competence, hobby, vision, personality, IQ, EQ, SQ
and own network to optimize and utilize to settle the
problems, test, trial, challenge, difficulties and limitation
by using creativity and innovation so that it can gain
value added and inspiration.
Entrepreneurship Perspective
The knowledge that you have are
just like a bunch of arrows from
several types.
5%
Have been downsized or laid off
§ Uncertainty of income
§ Risk of losing your entire invested capital
§ Long hours and hard work
• Lower quality of life until
the business gets
established
Ten Deadly Mistakes of Entrepreneurship
1. Management incompetence
2. Lack of experience
3. Undercapitalization
4. Poor cash management
5. Lack of strategic management
Ten Deadly Mistakes of Entrepreneurship
6. Weak marketing effort
7. Uncontrolled growth
8. Poor location
9. Lack of inventory control
10. Inability to make the
“entrepreneurial transition”
Putting Failure Into Perspective
• Failure is a natural part of the creative
process.
• Failures are simply stepping stones along the
path to success.
• The “secret” to success is the ability to fail
intelligently, learning why you failed so that
you can avoid making the same mistake
again.
How to Avoid the Pitfalls
• Know your business in depth.
• Prepare a business plan.
• Manage financial resources.
• Understand financial statements.
• Learn to manage people effectively.
• Set your business apart from the competition.
• Keep in tune with yourself.
Bab 2
Entrepreneurship – The Landscape
Entrepreneurship – The Landscape
Understanding the meaning, purpose and benefit without understanding
what the real entrepreneurship, shall not give you the interest to learn
deeper.. Just go into deeper…
Ir. Hendro, M.M.
The Rise of “SPIRIT OF ENTREPRENEUR”
q It’s pushed up by the changes of market needs, consumer
behaviour and life style which have economics character, as follows:
1. Product Evolution push the changes of need and pushed by the
market demand.
2. Knowledge Evolution shall push the fulfilment of Consumer
Satisfaction and Technology.
3. Changes in Lifestyle, Interest and hobby of the consumers.
4. Changes of Technology.
5. All the abovementioned changes will push the changes in
Culture and Social.
What is Entrepreneurship..?
According to you, Entrepreneurship is….
1. Knowledge & Science…?
2. Personality and Attitude of
Person…?
3. Philosophy..?
4. Special skill which is owned by
someone..?
5. Can be classified as an Art..?
6. Profession..?
7. Instinct of Someone..?
8. Dream
9. Choice of Life
THE KEY OF ENTREPRENEURSHIP
1. LEVERAGE PART(Lever to Trigger)
2. PROCESS PART (The Body of
Entrepreneurship), which is
encompassed of 2 primary types,
as follows:
A. Transformation part
(connectivity – translation joint)
B. Entrepreneurship process part (the
body - transitional)
3. PRIME PART (The Edge of
Entrepreneurship) shall be
functioned as the Pathway Opener
(Locomotive)
Business will be grown up, if :
1. There is an Industrial Vision (based on
process and market)
2. ‘Well Organized’ – there is structure and
system applied.
3. Having proper concept, are:
A. Strategy
B. Managerial
C. Tactic and Maneuvre
D. Right and Clear Program
4. Not necessarily the owner who handles
the business forever (can be inherited or
hire somebody else).
It’s a Choice
Still as it is Today :
q Still with the old mindset with the assumption
that provision of academic achievement is
enough
80%
ORANG KAYA YANG
HIDUP CUKUP BERSUMBER
DARI PROFESI SEBAGAI
ENTREPRENEUR
RISK MANAGER
(Pada umumnya)
Data Analysis 1 w/
the Risk Analysis 1
Process to find Make Decision
Meet with the Risk
Difficulties & Data Analysis 2 w/ and search the
which is
Problems the Risk Analysis 2 minimum risk w/
Manageable and
maximum benefit
Data Analysis no Payable
?. w/ the Risk
Analysis no ?
Mind Transformation Process
Introduction Process o Inspiration, Opportunities
o Creative-Innovative
Perspective & Landscape
Thinking
of Entrepreneurship o Sources of Opportunity
80%
Rich Man who has a good
living is coming from the
profession as Entrepreneur
5%
A Bequest (Hibah), Heritage (Warisan) or
coming from the Parent
Bab 4
Creativity & Innovation
Opportunity won’t be appeared
without Idea and Inspiration.
To get idea and inspiration, you
have to think creatively and
innovatively.
How you do it is utilize your
knowledge to think differently in
solving your problems and or
others’ problems.
INSPIRATION
IDEA
OPPORTUNITY
EXAMPLE : THINK CREATIVELY
A Bird has been accidentally enter the class. There are many university
students have confused how to get the bird our of the class. There is one
student who can think creatively using the Connectivity Theory, as
follows:
Problem: to get the
bird out the class
R
E OBJECT
TOOLS
S
U Inside the class, there
KNOWLEDGE : are to much sources of
Insect use lights as L
t lights, so that there is
a guidance for their difficulties to let the
direction. bird out of the class.
Close all the windows &
doors, protect from the
light in, leave 1 window
open w/ light so that it can
be used for light guidance
for the bird to get out
DIFFICULTY
A
FIND THE
COMBINE THE DIFFICULTIES, REPLACE THE INSPIRATION
WORD “BUT” WITH “AND” AND NEW
IDEA
DIFFICULTY
B
THE BASIC OF CREATIVE THINKING
4. FOURTH BASIC PRINCIPLES : THINK DIFFERENTLY AND
OPPOSITELY
ORDINARY THINK DIFFERENTLY OR
DIFFICULTY
SOLUTION WITH THE OPPOSITE
A A DIRECTION
CREATIVE SOLUTION A
FOUND PROBLEM
BREAKING / NEW CREATIVE
SOLUTION
CREATIVE SOLUTION B
ORDINARY
DIFFICULTY THINK DIFFERENTLY OR
SOLUTION
B B
WITH OPPOSITE DIRECTION
FACTORS TO SECURE THE SUCCEED
OF INNOVATION
OPPORTUNITY =
INSPIRATION + SELLING VALUE (DEMAND)
BUSINESS IDEA =
OPPORTUNITY + MAKING EFFICIENT USE
BUSINESS =
BUSINESS IDEA + ENTREPRENEURSHIP
Inspiration & Business Opportunity Theory
INSPIRATION SOURCES
1. INTERNAL
A. Digging from inside yourself (“ABOUT ME”)
: PASSION – INTEREST - TALENT
a. Knowledge
b. Hobby
c. Skill
d. Experience
e. Intuition
2. EKSTERNAL
A. ENVIRONMENT, MARKET & CONSUMER
B. NETWORK
C. MEDIA & INFORMATION
D. HAVE SEEN HAPPENED EVENT
E. THE IDEA OF OTHERS
Inspiration & Business Opportunity Theory
Business Opportunity means finding the product which can be
industrialized, so that find the red line of that at the first place
1
Hobi
Gagasan Perubahan
Orang
AKU
Informasi Karakter
(Character) (Customer)
Anda
PASAR IT BISNIS
Distribusi
3
(Competitor) 2
Bagaimana nilai jual Sektor mana yang
Peluang Anda di Anda inginkan..?!
Bisnis tersebut..? (Riset dan Trial)
1
Hobi
Gagasan Perubahan
Orang
Informasi
AKU Karakter
Keahlian &
Pendidikan
Pengetahuan
Perubahan
(Change) 4 Jasa/ Jasa
Karakter Konsumen
Produk Produksi
SDM
(Character) (Customer) Anda
PASAR BISNIS
Distribusi
IT
Kompetisi
Tren Bisnis Pemasaran
(Competition)
(Trend) &
Keuangan Penjualan
Pesaing
Suplai
(Competitor)
2
3
Bagaimana nilai jual Sektor mana yang
Peluang Anda di Anda inginkan..?!
Bisnis tersebut..? (Riset dan Trial)
Inspiration & Business Opportunity Theory
PELUANG ITU MUDAH KARENA BERASAL DARI KATA :
erubahan yang terjadi dari yang Anda lihat atau dengar: Income perkapita, Teknologi baru,
Persepsi orang akan suatu nilai, Produk baru, Gaya hidup, Trend, Peraturan pemerintah,
Pesaing baru secara tiba-tiba
nvironment : Kesenjangan antara harapan dan kenyataan; Problem yang terjadi;
Kebutuhan yang besar yang tidak terpenuhi; Kesulitan yang terjadi, lingkungan keluarga,
rumah, tetangga, komplek, pekerjaan, dan lain-lain
ain : melihat sesuatu yang belum sempurna - buatlah beda (lain) - Think different and
looking differently
saha sendiri : mencoba, memulai, ikut-ikutan, meniru orang lain (dari awal) yang sukses
dan bertanya kepadanya
nda sendiri : keahlian Anda, pengalaman, hobi Anda yang tidak dimiliki banyak orang,
melihat dari personality Anda (AKU)
aluri Anda yang kuat di dalam melihat Momentum, Timing yang tepat, dan Intuisi yang
tajam. Latihlah...
agasan : orang lain, anak kecil yang melontarkan pertanyaan, ide teman-teman, gagasan
saudara, dan lain-lain
Inspiration & Business Opportunity Theory
BUSINESS OPPORTUNITY IS :
1. GRAB THE MARKET FROM THE COMPETITOR THAT YOU
HAVE TARGETED (INTERSECTION)
2. REPLACE THE POSITION OF EXISTING COMPETITOR
(REPLACE)
3. FILLED THE GAP OF COMPETITION WHICH HAS BEEN
LEFT OR FORGOTTEN (FILLER)
4. DESTROY THE POWER OF MARKET LEADER
(DESTROYER)
5. COMPLETE THE EMPTY IMPERFECTNESS OF MARKET
(COMPATIBLE)
Inspiration & Business Opportunity Theory
GOOD BUSINESS FOLLOW THE STEPS BELOW :
1. DETERMINE THE POINT WHERE YOU START, TRY TO OBSERVE FROM:
A. INTEREST
B. HOBBY
C. PLEASURE TO DO SOMETHING
D. SKILL / EXPERTISE SPECIALIZATION
E. EDUCATION BACKGROUND
2. FIND THE SECTOR IN WHICH YOU WANT TO ENTER (INTEREST), FROM THE
UPSTREAM SECTOR UP TO DOWNSTREAM :
A. DO DISCOVERY, SURVEY, TRIAL AND ENTER TO THE INDUSTRY THEN LEARN
HOW THE BUSINESS FLOW (UPSTREAM TO DOWNSTREAM) WHICH IS FROM
THE PRODUCTION PROCESS UP TO MARKETING OF THE PRODUCT
B. CHOOSE THE FOCUS OF YOUR BUSINESS IN :
a. GOOD & SERVICE PRODUCTION – SELLING WILL BE DONE BY OTHER
PARTIES.
b. PRODUCE & SELLING THE PRODUCT BY OURSELVES – SELLING
PRODUCT
GOOD BUSINESS FOLLOW THE STEPS BELOW :
c. FOCUS ON SERVICES – RENTAL, TRADING, CONSULTANT, DESIGN, GIVEN
SERVICES, ASSISTANT etc.
C. START MAKING CONCEPT MAP FOR BUILDING THE BUSINESS
D. DETERMINE THE CHOICE OF BUSINESS THEN START TRIAL IN THE MARKET FROM
THE CLOSEST ENVIRONMENT TO DIG INFORMATION AND ‘FEEDBACK’
E. DO STRATEGY OF RISK MINIMUM WITH:
a. CHOOSE THE COMPETITOR TO WHOM YOU WILL DO THE COMPARISON
(AS BENCHMARKING)
b. LEARN ABOUT THE COMPETITION CHARACTER
EXAMPLE : PRODUCT MAPPING
o YOUR PRODUCT VS COMPETITOR’S PRODUCT
o YOUR PRICE VS COMPETITOR’S PRICE
o YOUR QUALITY VS COMPETITOR’S QUALITY
o YOUR PACKAGING VS COMPETITOR’S PACKAGING
F. CREATE TABLE & ANALYSIS WITH S.W.O.T, THEN DO THE CONSECUTIVE STEP BY
STEP MOVEMENTS WITH PRIORITY SCALE
GOOD BUSINESS FOLLOW THE STEPS BELOW :
3. DO THE SURVEY FOR THE PRODUCT BASED ON 4C, AS FOLLOWS:
A. CUSTOMER – CONSUMER ► WHO WILL HAVE INTEREST TO BUY
B. COMPETITION ► HOW IS THE COMPETITION
C. CHARACTER ► THE CHARACTER OF DEMAND ► WHAT A SHAPE
D. CHANGE ► DIRECTION, TREND, PATTERN, FACTORS AND OTHERS
AFTER THAT DO THE EVALUATION AND TRY TO MAKE THE OPPORTUNITY EFFICIENT AND
DETERMINE THE CONCLUSION AS DATA SOURCES TO BE PREPARED AS YOUR PRODUCT.
4. EVALUATE THE DATA AND MAKE THE OPPORTUNITY EFFICIENT TO BE THE PRODUCT
A. IMPROVE THE PRODUCT QUALITY BECOME ABOVE THE COMPETITOR’S PRODUCT
(FROM BENCHMARK)
B. ADD THE ELEMENT TO HAVE THE ELEMENT TO BE DIFFERENCED (DIFFERENTIATION)
C. FIND THE RESPECTIVE NAME OF THE PRODUCT WHICH CAN REFLECT THE RIGHT
PERCEPTION (ACCORDING TO THE PRODUCT, INDUSTRY AND ITS MARKET) -
POSITIONING, TARGETING AND BRANDING
D. START CALCULATION THE REQUIRED CAPITAL & FINANCE THE INVESTMENT
E. START TO FIND PARTNER, INVESTOR OR BANK IF OWN CAPITAL (EQUITY) IS NOT
AVAILABLE (FROM FRIENDS OR CLOSEST FAMILY)
F. STUDY AND LEARN THE ASPECT OF FINANCE AND BUSINESS MANAGEMENT CONCEPT
THEN NOW, YOU ARE READY TO DECIDE TO BECOME ENTREPRENEUR
LEARN THE FAILURE FACTORS OF OPPORTUNITY :
1. The Character of opportunity is only Momentum and Seasonal (the
demand is just seasonal)
2. It’s over or overdued, the demand is really small, almost nothing
3. Too late in making the decision
4. It’s been coming a new change so that the opportunity does not have
selling value no more
5. There is no a red blood line among Me – Business – Market - Product
6. Easy to be made-copied by others (almost everywhere people can buy it)
7. The respected expected demand is not continuously available
8. Just copy other people’s business
9. Tight Competition (the margin is too small and it is not visible anymore)
The Potential Business Opportunity
Characteristics :
1. Has a high selling value
2. It’s not only having a personal ambition
3. Has a Long Time Market maturity
4. Required Capital which is suitable with
the Capability to provide
5. It’s not Momentum or Seasonal
Character
6. Having high level and continuous
demand
7. It’s not a product which is not easy to
be copied produced by others (has
unique & differentiation)
8. It can be increased & improved to be
industrial scale
HOW TO MAKE THE INSPIRATION EFFICIENT
TO BE BUSINESS OPPORTUNITY
4 (Four) Types of
PERSONALITY, as follows:
1. CONTROLLER
2. FACILITATOR
3. ADVOCATOR
4. ANALITIC
1. LEADER
2. SPECIALIST
3. ANALITIC & CONTROLLER
4. STRATEGY THINKER
5. SELLER
“AKU”
Pilihlah berdasarkan BERBASIS PENUNJANG/
JASA DESAIN Passion, minat, hobby SARANA PRODUKSI
Misal : MEMBACA
KE o Cover buku PRODUKSI & o Buka penerbitan buku
JASA PEMASARAN
dan animator atau majalah
6
3
MAU MENDENGARKAN
DAN MENDISKUSIKAN MENGINSPIRASIKAN
MASALAH BAWAHAN DAN MEMBERDAYAKAN
(PROBLEM SOLVER) UNTUK AHLI
DIBIDANGNNYA
5 4
MENYEDERHANAKAN, MENDUKUNG
MEMPERCEPAT DAN PENGAMBILAN RISIKO
MEMPERMUDAH DAN MEMBERI
PEKERJAAN WEWENANG
1. Kapasitas untuk mempengaruhi perilaku orang lain dengan
perintah
2. Diberikan bersama-sama (melekat) dengan tanggung jawab
3. Sebuah kekuasaan (Power) juga pengaruh (Influencing)
4. Sesuai dengan jenjang dalam organisasi, prosedur dan sistem
1. Mempunyai kecerdasan yang cukup
2. Interpersonal yang bagus
3. Sifat kedewasaan
4. Mampu memotivasi orang lain
5. Mampu memotivasi diri sendiri
6. Sikap dan perilaku yang layak ditiru dan diikuti (Lead By Example)
7. Integritas tinggi
8. Humoris
9. Komitmen tinggi (memegang teguh janji)
10. Mampu memberi wewenang
11. Menciptakan rasa aman
12. Tegas dan disiplin (Karismatik)
13. Visioner
14. Mengambil risiko untuk membuka jalan (Path Finder)
1. Dibangun karena keyakinan diri dan percaya bahwa ia mampu
mengerjakannya hingga selesai
2. Tidak menerima keadaan begitu saja
3. Diiringi dengan komitmen, konsistensi dan keteguhan hati
4. Butuh motivator : bisa dirinya atau orang lain yang dekat dengannya
5. Berhubungan dengan mental (EQ), bukan logika (IQ)
6. Mempunyai visi, mimpi, tujuan dan arah yang jelas
7. Merupakan kunci sukses karena dihadapkan ketidakpastian dan perubahan
q Apa sajakah kompetensi kewirausahaa…?
1. Keterampilan manajerial
2. Keterampilan konseptual
3. Keterampilan mengelola SDM (motivasi, wewenang, pengaruh dan
mengarahkan)
4. Keterampilan merumuskan masalah dan mengambil keputusan
5. Keterampilan mengelola waktu
6. Keterampilan teknis (sesuai bidangnya)
Ir. Hendro