8/4/2020 order to cash process in oracle apps

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Order to Cash Process

Prudhvi

Apr 14, 2011

order to cash process steps can be listed as below

Enter the Sales Order

Book the Sales Order

Launch Pick Release

Ship Confirm

Create Invoice

Create the Receipts either manually or using Auto Lockbox ( In this article we will concentrate on Manual creation)

Transfer to General Ledger

Journal Import

Posting

Watch o2c Video: Order to Cash cycle Video

Query: Order to Cash query

Let’s get into the details of each step mentioned above.

Enter the Sales Order:

Navigation: Order Management Super User Operations (USA)>Orders Returns >Sales Orders

Enter the Customer details (Ship to and Bill to address), Order type.

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Click on Lines Tab. Enter the Item to be ordered and the quantity required.

Line is scheduled automatically when the Line Item is saved.

Scheduling/unscheduling can be done manually by selecting Schedule/Un schedule from the Actions Menu.

You can check if the item to be ordered is available in the Inventory by clicking on Availability Button.

Save the work.

Underlying Tables affected:

In Oracle, Order information is maintained at the header and line level.

The header information is stored in OE_ORDER_HEADERS_ALL and the line information in OE_ORDER_LINES_ALL when the order
is entered. The column called FLOW_STATUS_CODE is available in both the headers and lines tables which tell us the status of the
order at each stage.

At this stage, the FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL is ‘Entered’

Book the Sales Order:

Book the Order by clicking on the Book Order button.

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Now that the Order is BOOKED, the status on the header is change accordingly.

Underlying tables affected:

At this stage:

The FLOW_STATUS_CODE in the table OE_ORDER_HEADERS_ALL would be

‘BOOKED’

The FLOW_STATUS_CODE in OE_ORDER_LINES_ALL will be

‘AWAITING_SHIPPING’.

Record(s) will be created in the table WSH_DELIVERY_DETAILS with

RELEASED_STATUS=’R’ (Ready to Release)

Also Record(s) will be inserted into WSH_DELIVERY_ASSIGNMENTS.

At the same time DEMAND INTERFACE PROGRAM runs in the background and inserts

into MTL_DEMAND

Launch Pick Release:

Navigation: Shipping > Release Sales Order > Release Sales Orders.

Key in Based on Rule and Order Number

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In the Shipping Tab key in the below:

Auto Create Delivery: Yes

Auto Pick Confirm: Yes

Auto Pack Delivery: Yes

In the Inventory Tab:

Auto Allocate: Yes

Enter the Warehouse

Click on Execute Now Button.

On successful completion, the below message would pop up as shown below.

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Pick Release process in turn will kick off several other requests like Pick Slip Report,

Shipping Exception Report and Auto Pack Report

Underlying Tables affected:

If Autocreate Delivery is set to ‘Yes’ then a new record is created in the table WSH_NEW_DELIVERIES.

DELIVERY_ID is populated in the table WSH_DELIVERY_ASSIGNMENTS.

The RELEASED_STATUS in WSH_DELIVERY_DETAILS would be now set to ‘Y’ (Pick Confirmed) if Auto Pick Confirm is set to Yes
otherwise RELEASED_STATUS is ‘S’ (Release to Warehouse).

Pick Confirm the Order:

IF Auto Pick Confirm in the above step is set to NO, then the following should be done.

Navigation: Inventory Super User > Move Order> Transact Move Order

In the HEADER tab, enter the BATCH NUMBER (from the above step) of the order. Click FIND. Click on VIEW/UPDATE Allocation,
then Click TRANSACT button. Then Transact button will be deactivated then just close it and go to next step.

Ship Confirm the Order:

Navigation: Order Management Super User>Shipping >Transactions.

Query with the Order Number.

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Click On Delivery Tab

Click on Ship Confirm.

The Status in Shipping Transaction screen will now be closed.

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This will kick off concurrent programs like.INTERFACE TRIP Stop, Commercial Invoice, Packing Slip Report, Bill of Lading

Underlying tables affected:

RELEASED_STATUS in WSH_DELIVERY_DETAILS would be ‘C’ (Ship Confirmed)

FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL would be “BOOKED”

FLOW_STATUS_CODE in OE_ORDER_LINES_ALL would be “SHIPPED”

Create Invoice:

Run workflow background Process.

Navigation: Order Management >view >Requests

Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL with

INTERFACE_LINE_CONTEXT = ‘ORDER ENTRY’

INTERFACE_LINE_ATTRIBUTE1= Order_number

INTERFACE_LINE_ATTRIBUTE3= Delivery_id

and spawns Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order.

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The Invoice created can be seen using the Receivables responsibility

Navigation: Receivables Super User> Transactions> Transactions

Query with the Order Number as Reference.

Underlying tables:

RA_CUSTOMER_TRX_ALL will have the Invoice header information. The column INTERFACE_HEADER_ATTRIBUTE1 will have the
Order Number.

RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information. The column INTERFACE_LINE_ATTRIBUTE1 will have the
Order Number.

Create receipt:

Navigation: Receivables> Receipts> Receipts

Enter the information.

Click on Apply Button to apply it to the Invoice.

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Underlying tables:

AR_CASH_RECEIPTS_ALL

Transfer to General Ledger:

To transfer the Receivables accounting information to general ledger, run General Ledger Transfer Program.

Navigation: Receivables> View Requests

Parameters:

Give in the Start date and Post through date to specify the date range of the transactions to be transferred.

Specify the GL Posted Date, defaults to SYSDATE.

Post in summary: This controls how Receivables creates journal entries for your transactions in the interface table. If you select
‘No’, then the General Ledger Interface program creates at least one journal entry in the interface table for each transaction in
your posting submission. If you select ‘Yes’, then the program creates one journal entry for each general ledger account.

If the Parameter Run Journal Import is set to ‘Yes’, the journal import program is kicked off automatically which transfers
journal entries from the interface table to General Ledger, otherwise follow the topic Journal Import to import the journals to
General Ledger manually.

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Underlying tables:

This transfers data about your adjustments, chargeback, credit memos, commitments, debit memos, invoices, and receipts to the
GL_INTERFACE table.

Journal Import:

To transfer the data from General Ledger Interface table to General Ledger, run the Journal Import program from Oracle General
Ledger.

Navigation: General Ledger > Journal> Import> Run

Parameters:

Select the appropriate Source.

Enter one of the following Selection Criteria:

No Group ID: To import all data for that source that has no group ID. Use this option if you specified a NULL group ID for this
source.

All Group IDs: To import all data for that source that has a group ID. Use this option to import multiple journal batches for the
same source with varying group IDs.

Specific Group ID: To import data for a specific source/group ID combination. Choose a specific group ID from the List of Values
for the Specific Value field.

If you do not specify a Group ID, General Ledger imports all data from the specified journal entry source, where the Group_ID is
null.

Define the Journal Import Run Options (optional)

Choose Post Errors to Suspense if you have suspense posting enabled for your set of books to post the difference resulting from
any unbalanced journals to your suspense account.

Choose Create Summary Journals to have journal import create the following:

• one journal line for all transactions that share the same account, period, and currency and that has a debit balance

• one journal line for all transactions that share the same account, period, and currency and that has a credit balance.

Enter a Date Range to have General Ledger import only journals with accounting dates in that range. If you do not specify a
date range, General Ledger imports all journals data.

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Choose whether to Import Descriptive Flexfields, and whether to import them with validation.

Click on Import button.

Underlying tables:

GL_JE_BATCHES, GL_JE_HEADERS, GL_JE_LINES

Posting:

We have to Post journal batches that we have imported previously to update the account balances in General Ledger.

Navigation: General Ledger> Journals > Enter

Query for the unposted journals for a specific period as shown below.

From the list of unposted journals displayed, select one journal at a time and click on Post button to post the journal.

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If you know the batch name to be posted you can directly post using the Post window

Navigation: General Ledger> Journals> Post

Underlying tables:

GL_BALANCES.

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92 COMMENTS

Anand LN
MAY 17, 2011 @ 8:56 AM

HI,

Thanks for providing this article.Excellent work!.

Regards,

Anand LN

anoop jain
MAY 17, 2011 @ 3:14 PM

good……………………………….

it was helpful………

Shalini
MAY 17, 2011 @ 5:47 PM

Hi, this is useful..

but my query is in the order entry screen..u have the availability button..rite

in that form there is an available date field..Can anyone let me know from which table/column is this available date being
populated.

Thanks

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murty
MAY 23, 2011 @ 6:20 PM

Hi..

this is very helpful..

venugopal
JULY 14, 2011 @ 6:02 PM

Can you check select to_char(SCHEDULE_SHIP_DATE,’DD-MON-YY HH24:MI:SS’) from oe_order_lines_all

SDC
JULY 26, 2011 @ 2:33 AM

Awesome !!!

Priya Ranjan
AUGUST 5, 2011 @ 1:10 AM

Great work….

Kathleen
AUGUST 9, 2011 @ 5:40 AM

Hi,
I am trying to figure out where the ‘Status’ code that appears on the order lines is stored in the tables. I have had no luck. Can

you assist?

Hari
AUGUST 30, 2011 @ 4:57 PM

Very nice. Thanks.

kumud
SEPTEMBER 5, 2011 @ 8:25 PM

Wonderful

Raj
SEPTEMBER 12, 2011 @ 2:21 PM

Dear Sir,

Can I get the Artical of how to use the Administration part of thre ERP r12

Raj
SEPTEMBER 12, 2011 @ 2:22 PM

how can i use the administration part of erp r12

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chandra
SEPTEMBER 29, 2011 @ 12:11 PM

Its realy Good

Brahma Reddy
OCTOBER 4, 2011 @ 9:27 AM

FANTASTIC DOCUMENT. VERY USEFUL FOR BEGINNERS.

THANKS,
BRAHMA

ANAS
NOVEMBER 12, 2011 @ 8:31 PM

Absolutely Brilliant …!!!

vinit
DECEMBER 15, 2011 @ 6:04 PM

Good work….thanks for your valuable posts….keep it up…

sana
DECEMBER 27, 2011 @ 7:54 PM

Dear Sir,

Thank you so much for providing such a useful document. this is the one which iwas looking for

varma
DECEMBER 28, 2011 @ 11:16 AM

excellent work sir

varma
DECEMBER 28, 2011 @ 11:16 AM

Excellent work sir…………….

RAO
DECEMBER 30, 2011 @ 11:23 AM

Hi ,

Great Work and Share for this to all…..Keep it up…………

Bharat
JANUARY 4, 2012 @ 11:04 AM

Great work…Helps a lot for the people who is working first time on O2C. Thanks a lot

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madhuvinay
FEBRUARY 1, 2012 @ 5:11 PM

dear sir, i don’t understand sir please one data entry sample sir

Vidyasagar
FEBRUARY 21, 2012 @ 4:40 PM

Very valuable information. Am very proud of that being as a Zensarian

Swarnali
MARCH 7, 2012 @ 3:01 PM

Very nice Document…Has helped me a lot in understanding the flow..

Rahul
MARCH 7, 2012 @ 3:05 PM

Very good doc.I am a beginner and I am able to understand every thing written in the document as it is explained in a very simple
and nice way

Biswa
MARCH 11, 2012 @ 2:13 AM

great one

Arvind Chencharapu
MARCH 13, 2012 @ 12:36 AM

Hi Prudhvi,

After the “workflow background process” completes it created sales order lines in RA_INTERFACE_LINES_ALL. It did not spawn

Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order. Is there any setup to
spawn the Auto Invoice Program automatically after the workflow background process is completed.

Ram
MARCH 19, 2012 @ 8:07 AM

Hi Prudhvi,

Thanks for Step by Step explanation.

Ram
MARCH 19, 2012 @ 8:09 AM

Hi Prudhvi,

Can you also please provide, if you have any such explanation for P2P Cycle.

Regards,

Ram.

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ESWAR
APRIL 23, 2012 @ 10:23 AM

Good work, and very help full to beginners………………

srilatha
APRIL 28, 2012 @ 1:39 PM

Hi,Its very useful to understand the O2C cycle,Thank you so much

Bishnu
APRIL 30, 2012 @ 1:19 PM

Hi,

The explanation was very helpful and nicely written.

Thanks,
Bishnu

madhav reddy
MAY 11, 2012 @ 2:27 PM

Excelent

Ravi Gahlot
MAY 17, 2012 @ 1:13 PM

Hi,

The process is very helpful.

Thanks for this article.

Regards

Ravi Gahlor

Dineesh
MAY 22, 2012 @ 12:47 PM

Hi

Good …Article.

Dineesh
MAY 22, 2012 @ 12:47 PM

Hi

This is really useful one..Thanks

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malli
JUNE 4, 2012 @ 1:04 PM

Sir,

Good morning.
Thanks

All r very nice documents. It is useful to every beginners. Sir Can u send me important documents for finance function consultant.

Thanks&Regards

Mallika

shiju
JUNE 5, 2012 @ 8:06 AM

Hi its good but i have a question..

if the auto pick confirmed is set to ‘Yes’,the released status in wsh_delivery_details table would be ‘Y'(Pick confirmed).can you

please tell that what will be the next step if it is auto pick confirmed?

shiju
JUNE 5, 2012 @ 8:27 AM

And also please tell me that if it is auto pick confirmed,what will be the status in wsh_new_deliveries table?

and also I would like to know ,what the ‘CO’ status meant in wsh_new_deliveries table?

prashanth
JUNE 13, 2012 @ 3:54 PM

Actually when i am trying to run the auto import master program its running successfully but dat is not populated in
ra_customer_trx_all. Can you please suggest me with solution.

veerendar
JULY 6, 2012 @ 8:13 PM

this is very useful preparation

veerendar
JULY 6, 2012 @ 8:14 PM

THIS IS VERRY USEFULL CREATION

Ambica
JULY 19, 2012 @ 6:59 PM

Too good for freshers learning OM

Thamizhan
JULY 21, 2012 @ 1:23 AM

This Article is really good and very useful to know the background of each stage.

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Thamizhan
JULY 21, 2012 @ 1:28 AM

Workflow Background Process is used for many other stage and hence we cannot expect ‘AutoInvoice’ to be clubbed with it.

naresh
OCTOBER 5, 2012 @ 10:54 AM

excelent… please send me interfacess and conversions.overview,( how we develop the interfaces and conversions).

Mradul
OCTOBER 17, 2012 @ 5:17 PM

Hi
This is not good enough,I want R12 document for the same

Regards

Mradul Chaturvedi

gurusamy selvan
DECEMBER 13, 2012 @ 12:23 PM

It is good flow explanation of Order

Thanks

Guru S Selvan

Rahul Joshi
APRIL 16, 2013 @ 10:19 AM

FANTASTIC DOCUMENT. VERY USEFUL FOR BEGINNERS.

sougata
APRIL 25, 2013 @ 6:31 PM

hi

thanks for providing so nice document.

I have an another query how to generate lot for different split lines ?

eg: I want to ship 20 quantity in 2 shipment lines by 10quantity.

now if I split lines the lot number is taking the same , I want to provide different lot numbers for the different lined items

regards,
sougata

anoo
MAY 18, 2013 @ 10:53 PM

hi prudhvi, ur article is very impressive. can u pls explain what are the picking rules in o2c?

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Sanjeev Gupta
MAY 21, 2013 @ 6:13 PM

Good

RameshReddy
JUNE 28, 2013 @ 11:31 AM

Very nice article, keep it up.

MM
JUNE 29, 2013 @ 9:22 AM

SIMPLY AMAZING, your articles are just too good. THANK YOU :)

back to back order process in oracle apps

JULY 9, 2013 @ 8:38 PM

[…] http://erpschools.com/articles/order-to-cash-cycle […]

shishu paul
JULY 11, 2013 @ 1:32 PM

Nice article. Easy to understand – step by step.

Ram
JULY 13, 2013 @ 12:05 PM

its excellent info,,,

Thanks A Lot

Ram

Laxman
JULY 26, 2013 @ 11:15 AM

Nice post ……keep it up

Narendra
AUGUST 2, 2013 @ 4:04 PM

It was very help full…

Kevin Wang
SEPTEMBER 6, 2013 @ 1:48 PM

cool,I tested myself!

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Murugan
OCTOBER 8, 2013 @ 5:04 PM

Thanks for your valuable services

harish
OCTOBER 18, 2013 @ 1:26 PM

Hi ,

Good work, and very help full to beginners…….

I got only two reports at shipped status,i want to get remaining 3 reports i.e commercial invoice,vehicale load sheet details,pack
slip repots,what are mandatory setups to get 3 reports,pls help me.it is very urgent.can u pls provide with screen shots.k

Best Regards,

Harish
9849564656

prudhvi
OCTOBER 18, 2013 @ 9:15 PM

You can choose what report to run during ship confirmation.

Navigation: Order Management Super User Responsibility > Shipping > Setup > Documents > Document Sets

Query “Ship Confirm Documents”

Here you can add multiple reports that you wish to run during ship confirmation.

I will send you the screenshot via email.

Prudhvi

harish
OCTOBER 19, 2013 @ 12:42 PM

Hi Prudvi,

thax for u r prompt response.I have done the ship confirm document set up with 5 reports but i did not get remaining 3 reports
.can u pls let me know is there any set up required for get 3 reports.

Regrds,
Harish

prudhvi
OCTOBER 19, 2013 @ 2:12 PM

Harish, Make sure you have assigned your “Ship Confirm Document set” is assigned in “Shipping Parameters”. Otherwise you need

to select the document set manually during ship confirmation.

Dhilip
OCTOBER 22, 2013 @ 12:23 PM

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Good work !!!

rai
NOVEMBER 4, 2013 @ 4:26 AM

In the sales order process, when i try to move order , it says ‘THE MATERIAL SOURCING PROCESS FAILED TO CREATE PICKING
SUGGESTIONS FOR LINE X OF MOVE ORDER NUMBERR XXXXXX.’ WHAT IS THE REASON?

tarun
APRIL 4, 2014 @ 12:08 AM

Awesome article and very helpful

Pavan
APRIL 16, 2014 @ 2:56 PM

Vary good document. keep it up.

r surender babu
JUNE 11, 2014 @ 12:42 PM

can u tel me some of the custimization in o2c reports in detail

darsi.venkateswaraop
JUNE 13, 2014 @ 10:57 PM

hai

plz send meeee ….

p2p cycle journal entrees and o2c journal entrees

plz

plz

forword my mail plz

karthik
JUNE 21, 2014 @ 11:48 AM

Great work….Thanks a lot.

krishna
JUNE 26, 2014 @ 1:58 PM

Hi Prudhvi,

I have custom commercial invoice report with parameters (p_organization_name,p_order_date_low,p_order_date_high) and I

have registered under “Shipping Execution” Application. If I run the report manually its generating the output. While I attaching

custom commercial report under the Document set (“Ship Confirm Documents”). I am getting Error and warning when Ship

Confirm

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Document XXXX Commercial Invoice Report was not submitted as criteria was not specified.
————————————

Submitted 0 out of 1 documents for this document set. (REQ_IDS=)

Error: 0 stops were successfully closed.

0 stops were closed with warnings.

2 stops had errors and could not be closed.

0 stops had warnings and could not be closed.

Elavarasan
JUNE 27, 2014 @ 11:00 AM

Dear Sir,

i am working on custom Pick Slip and Pack Slip Report. I need step by step process to execute it and i want were to attach and

document set all thing i needed please advice me complete the task.

Sara
JULY 2, 2014 @ 11:48 AM

Good document. When ever I have the doubt i use to see this document.

Thanks for providing.

sridhar
OCTOBER 18, 2014 @ 7:36 AM

Superb.. thanks alot.

Vijay
NOVEMBER 28, 2014 @ 8:14 AM

Hi

Plz provide the Prerequsites for O2C Cycle, iam missing some steps

Plz help me

Thanks

Hari
JANUARY 10, 2015 @ 4:08 PM

great work

harish
JANUARY 16, 2015 @ 2:30 PM

can u please tell to how to get the 945 file with tracking numbers

ravi
APRIL 28, 2015 @ 4:51 AM

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hai

excellen work.
could u Plz provide the scenariobased explanation for O2C Cycle

Vadivelu
NOVEMBER 9, 2015 @ 11:56 AM

Hi,

It’s very good document for beginners. Thanks lot for sharing such doc.

Regards,

Vadivelu.

Vj
NOVEMBER 23, 2015 @ 8:54 PM

This is very helpful to all developers. Excellent stuff.. Thank you for preparing this cycle.

Thanks,

Vijay

SRINIVAS LELLA
JANUARY 8, 2016 @ 11:18 AM

Great work

nachrichten deutschland heute

JANUARY 24, 2016 @ 10:54 AM

Ab diesem Datum werden alle Gewinne aus Geldanlagen, wie Dividenden und Zinsen,

jedoch auch Veräußerungsgewinne einheitlich mit bis zu 28% besteuert.

Iris
FEBRUARY 13, 2016 @ 2:31 AM

Das Deutsche Kompetenzzentrum Gesundheitsförderung und Diätetik

schafft alltagstaugliche Konzepte für mehr Gesundheit in allen Bereichen.

Harminder Singh Gill, IAS

MARCH 4, 2016 @ 10:11 AM

Excellent work mate. I am posted as Deputy Collector in Punjab. I was performing O2C here with some IT Guys we hired for this

job as we are implementing this project in one of our rural depts, We found your article really impressive.

jaga
MAY 11, 2016 @ 5:58 PM

good work

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Umesha Gudu Gudi

MAY 27, 2016 @ 10:56 AM

Excellent work keep it up

Gesellschaft fuer Gesundheit

MAY 28, 2016 @ 3:46 PM

Für Sparfüchse hat Fitbit das günstige Zip im Angebot , bei dem ihr jedoch ohne Schlafüberwachung

auskommen müsst.

HariKrishnas
JUNE 30, 2016 @ 9:39 AM

Excellent…..

shiva
JULY 4, 2016 @ 9:09 AM

why we select multiple organisation in o2c, can u please explain clearly

Baburao
NOVEMBER 10, 2016 @ 11:21 AM

How to reconcile???

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