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To: Valued Channel Partners & Carestream Digital Capture Systems Sales Team
Subject: Carestream Health, Inc. and Quantum Medical Imaging Legacy Systems Update
This document is to provide an update on activities around the service and support of the Quantum Medical
Imaging Products by Carestream Service and Parts Support processes and facilities.
As previously announced prior to manufacturing relocation the following Quantum Legacy Products have
been discontinued. This document is intended to formalize the list of products affected and provide itemized
detail of product discontinued along with service and replacement strategy. Please note that in some cases the
discontinuance of the Quantum item is still available as a Carestream product with a comparable but not
identical design.
Our goal is to provide a pathway to maintain operational performance of legacy Q-Rad & DRX-Ascend
(Model Name Q-Rad) systems for Seven (7) years after sale as Carestream has done in the past. Again, many
components can be replaced with nearly identical substitutes. Where this is not the case we continue to
provide service and support for many of these systems depending on parts available. In all cases we will
continue to make a best efforts attempt to provide a replacement part or product migration path.
Below is a detailed list of Quantum legacy products with our Carestream support strategy for each item.
In addition to the table below our earlier announced plans for generators continue. Specifically, the current
Carestream three phase generators have replaced the Quantum design dating back to 2016. These new
generators have performed well for over two (2) years and continue to be shipped. The 32kw and 40kw
Quantum Designed Single Phase and the Stored Energy generators (32kw, 40kw, & 50kw) continue to be
shipped as usual and will be changed over to the new generator design in the future.
If you have any questions, please contact your Carestream Health Channel Manager or
Account Executive.
Sincerely,
Steven Romocki
Product Line Manager
Worldwide Digital Radiography
Carestream Health, Inc.
Discontinued All Chiro Systems & Products Best Efforts DRX-Ascend or Q-Rad System
Discontinued All Vet Systems & Products Best Efforts DRX-Ascend or Q-Rad System
Any Canon or Agfa based detector
Best Efforts DRX-Ascend or Q-Rad System
Discontinued /reception systems
DR-RGT Removable Grid feature; for use Best Efforts USE CSH RTT Bucky Trays
Discontinued with DR-TRAY
Discontinued Q-AH Wall Accessory Holder Best Efforts Replacement not available
QA-SCOLI Orthopedic Scoliosis Positioning CARESTREAM DR LLI STAND Cat #
Best Efforts
Discontinued Device 6554083
Best efforts, no
charging for some
Discontinued Q-DRT-R RECEPTOR, ROTATING DR detectors DRX Tray Substitute
Best efforts, no
Q-DRTray-R “ROTATING” Digital Receptor charging for some
Discontinued Tray (for Tables and Wall Stands) detectors DRX Tray Substitute
Best efforts, no
charging for some
Discontinued Q-DRT-VL-R Varian Detector Tray- Left detectors DRX Tray Substitute
Best efforts, no
charging for some
Discontinued Q-DRT-VR-R Varian Detector Tray- Right detectors DRX Tray Substitute
Best efforts, no
charging for some
Discontinued Q-DRT-VT-R detectors DRX Tray Substitute
Discontinued Q-FDR-V Fixed DR Cabinet for DRX-4343 Supported Intermix Bucky
Discontinued Q-FDR-V-L Varian Detector Tray Supported Intermix Bucky
Discontinued Q-FDR-V-R Varian Detector Tray Supported Intermix Bucky
Discontinued Q-FDR-V-T Varian Detector Tray Supported Intermix Bucky
Discontinued QGV-CBL100 100 Ft. Extended OCP Cable Best Efforts Use different size cable.
QG-X 208-3P 208 VAC - THREE PHASE (208 Best Efforts Carestream 208 3P Generator
Discontinued VAC) GENERATOR INPUT POWER:
QG-X208-3P THREE PHASE (208 VAC) Best Efforts Carestream 208 3P Generator
Discontinued POWER SUPPLY UPGRADE:
QG-X3P THREE PHASE (380 – 480 VAC) Best Efforts Carestream 480 3P Generator
Discontinued GENERATOR INPUT POWER:
QG-X415-1P SINGLE PHASE (415 VAC) Best Efforts Carestream 480 3P Generator
Discontinued POWER SUPPLY UPGRADE:
Q-HSS High Speed Starter: Rotor controller Best Efforts Carestream Generator
accelerates tube anode (10,000 RPM), with
Discontinued dynamic braking
QMI 20kW (Stored Energy) & 25 kW Supported 32 kW
Upgrade to 32 kw ( CSH Everest in
(Single-Phase) generators QG-200-SE, QG- (Others Best
Future)
Discontinued 250, QG-2500V Efforts)
QMI 3-Phase Generator (QG-32,-40,-50,-
Best Efforts CSH Everest Equivalent
Discontinued 65,-80)
Discontinued QMI QT-710,720,725 Best Efforts SPT-2
Interface for DIGITAL (DR) Receptor Best Efforts Select Digital Upgrade Path
Discontinued Mounting with Hardware
Q-TECH Technical or Installation On-Site
Support (w/ dealer), by Quantum Best Efforts
Discontinued Tech/Engineer Call Carestream Service
Discontinued QT-HW Receptor Mounting Hardware Best Efforts Replacement not available
QT-MOD Table size modification: table
length or height can be modified to meet Discontinued Replacement not available
Discontinued requirements
Q-TRACK-T Q-TRACK-TABLE AUTO
Discontinued Replacement not available
Discontinued TRACKING KIT
RG-HSS High Speed Starter: “Dual speed Best Efforts Odyssey II Series
Discontinued anode acceleration with dynamic braking”
Discontinued Fixed Detector Receptor (Viewworks DET) Best Efforts Fixed DRX Detector System
Poersch QJE / R60-TEZ-P-S Size Sensing Poersch QJC / R60-ST Size Sensing Tray
Best Efforts
Tray 6572168/6573794
Discontinued