Part 3

Hotel Facilities
Facilities of Various Hotels
in Thailand
RAMA GARDENS
 Hotel Facilities
Facilities & Service
Finest hotel properties, world-class standards of
comfort and convenience, and a professional quality of
service that blend efficiency with the warmth of
traditional Thai hospitality in a contemporary touch
For your convenience, the Rama Gardens Hotel provides
extensive facilities and service for your comfortable
stay
 Hotel Facilities
• Swimming pool
• Barber shop and beauty salon
• Business Centre
• Catering Design Consultant
• Complimentary Shuttle Bus service to from
downtown
• Crew Lounge
• Currency Exchange
• Garden Club Floor
 Hotel Facilities
• Laundry & Dry cleaning service
• Limousine and car rental
• Medical Services
• Outside Catering
• Parking
• Shopping arcade with jewelry, tailor, books, boutiques
& drug store
• Tour desk & travel agency
• Spa Botanica
• Health Club
• Swimming pool
• Tennis courts
• Golf
• Jogging
• Restaurants & Bars
• Meetings & Conferences
• Audio-Visual Equipment
• Telefax Services
• Foreign Exchange
• Parking
• Pool Terrace Café & Bar
• Major credit cards accepted
• Multi-lingual hotel staff
• Valet parking and limousine service
• 24-hour in-room dining
• Daily morning newspaper
• Same-day laundry service, 7 days a week
• City-wide paging facilities
• Parcel and postal services
• Concierge service
• Shopping Arcade
• Doctor’s clinic and doctor on call 24 hours
• Baby-sitting service
• Baby cots
• Children’s hamper on request
THE EMPRESS
HOTEL & CONVENTION CENTER
 Facilities and Services
 Baby Sitting Service and Baby Cribs
 Banquet and Conference Facilities
 Business Center with Internet
service
 Car Park (Capacity : 200 vehicles)
 Concierge Services
 Credit Cards accepted  Sauna
 Daily bed Turndown  Shopping Arcade
 Doctor (24 hrs.)  Swimming Pool
 Guest Services Manager  Transfer to/from the airport,
 Health Center Limousine
 Laundry and Dry Cleaning Service and Tour Desk
 Money Exchange  24-hours Room Service
 Hotel Sauna  Limousine and Taxi Service
 Tour desk
 Hotel Facilities/Other services
• Sivara Spa
• Sivara Salon
• 24-hour reception, porter •
and concierge service
• 24-hour business centre •
with email and internet
access
• Video conference service
• Postal services
• Foreign exchange facilities
• Laundry and valet services
• Limousine service
• Babysitter
• Shopping arcade
Tour desk (sightseeing
service)
Separate group check-in
lounge
• Broadband internet
access
• Wireless internet access
(Wi-fi)
Sivara
Salon
 swimming pool
and sun deck
gymnasium

aerobics and work-out studio squash courts

 Sports & Recreation
• Swimming pool with jacuzzi and sun deck
• Children's pool
• Clark Hatch Fitness Centre featuring:
squash courts, cardio vascular room,
gymnasium, aerobics and work-out
studio, saunas, steam rooms
Swimming pool with sun deck
jacuzzi bath
• Traditional Thai Massage
• Laundry Service
• Postal Stamps & Mailing
• Souvenir Shop
• Room Service ( - hrs)
• Telefax Services
• Foreign Exchange
• Swimming pool
Word Study
Many guests have special needs. What facilities
would the following people require?
1. A group of business persons
2. A family with young children
3. A family with a baby
4. A group of elderly persons
5. A group of foreign guests
Questions about Hotel Facilities
1. Are King size beds available in the rooms?

2. Do you have rooms with a bathtub?

3. What television channels are available in the

rooms?

4. Do you have non-smoking rooms?

5. Are safety deposit boxes available at the hotel?

6. Is e-mail available at the hotel?