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What is a download?
Tip: Files on the Internet may contain viruses or malware. The best way to protect your computer is to ensure
an antivirus and anti-malware program is installed and up-to-date, see: How do I update my antivirus program?
1. To initiate a download from a website, you must first click a download link. A link is usually denoted by
different-colored text with an underline, but it may also be an icon or button. If you want to download an
audio file, picture, or other media that does not have a link, skip to our download examples for further help.
2. After clicking a file link, the browser starts the download or asks what to do, depending on the browser
you're using. Below is additional information on how each modern browser handles downloads.
Google Chrome
1. After the download has completed, a prompt appears in the lower-left corner of the browser
window.
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2. Double-click the download to open it.
Mozilla Firefox
1. After the download has completed, a prompt appears in the center of the browser window;
click Save File.
2. Once the download is saved, it may be accessed through the Downloads section of the Library folder by
pressing Ctrl+J.
Internet Explorer
1. After the download has completed, a prompt appears at the bottom of the browser window in
the middle. Choose Run or Save to open the downloaded media.
Microsoft Edge
1. After the download has completed, a prompt appears at the bottom of the browser window in
the middle. Choose Open or Save to open the downloaded media.
Opera
1. Upon clicking a download link, you'll be prompted to choose a location where the file should
be saved. Select a location to save the file and click Save.
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2. When the download completes, press Ctrl+J to open the Downloads folder.
3. In the window that appears, locate your download and click the Run button to open it.
Apps or programs
One of the most popular types of downloads is downloading an app or program that can be installed on your
computer. For Windows computers, these files are most often .exe files, and for Apple computers, they are
either .dmg and .app files.
Tip: Many programs may also be included in a compressed file. If the download file or link ends with
.arj, .zip, .tar, or .tgz, see the next section for how to download and extract compressed files.
Below is an example executable file to run on your Windows computer. This executable file displays the
message "Congratulations you've successfully downloaded an executable program file from the Computer Hope
Website."
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Download download-example.exe
Hardware drivers
Today, most drivers are either included in a compressed file (see next section below) or are contained in a self-
extracting executable file.
Tip: If you're having trouble figuring out how to install the drivers you have downloaded, look for a
readme file with this information. For additional help, use the link below on how to install drivers on a
computer.
Compression techniques reduce file sizes or package several files together. Compressed files may end with a
.7z, .arj, .rar, .tgz, or .zip file extension. After they've been downloaded, these files must be decompressed
before they can run or be viewed.
Below is an example compressed file called example.zip. Once this file is downloaded, you'll need to
decompress the file which contains a readme.txt and a download-example.exe file.
Download example.zip
Downloading an audio file (e.g., an MP3) from a link is like downloading any other basic file from the Internet.
For web pages that utilize streaming audio or embedded audio, different downloading techniques must be used
that are explained on the page linked below.
Movie files
Downloading a movie file (e.g., an MP4) from a link is similar to all other file downloads. However, you can
also right-click the link and choose Save link as, Save target as, or the Save linked content as option. If an
embedded movie has an arrow pointing down next to the audio controls, use that link to download the movie.
Other streaming movie services that do not have a download link may require additional software to capture the
video. The link below has further instructions.
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Below is an example link to an MP4 video file. To download it, right-click the file and select Save link as,
Save target as, or Save linked content as.
Download computer-hope.mp4
YouTube videos
Steps on how to download a YouTube video or its audio are on the pages linked below.
Pictures or images
Tip: Once an image is saved, you may open it with an image editor or another program that supports the
image's file format.
Tip: You can also choose to copy the image and then paste it into any document or graphics program.
PDF files
A PDF file can be downloaded like most programs. Upon selecting a download link to a PDF file, most
browsers open the PDF contents in the browser window rather than downloading the file. Below are the steps
on how to download a PDF to your computer instead of only viewing it.
You can follow the steps above with the link below to download our example of a PDF.
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Download example.pdf
A document, such as those found in Microsoft Word, can also be downloaded by clicking any link pointing to
the file. To see the process in action, click the following link to download example.doc to your computer.
Download example.doc
Tip: If the browser is opening the document or the link isn't working, you can also right-click the image
and choose Save link as, Save target as, or Save linked content as.
A spreadsheet can be downloaded by clicking any link pointing to the spreadsheet file (.xls, xlsx). To see the
process in action, click the link below to download the example.xls file created in Microsoft Excel to your
computer.
Download example.xls
Tip: If the browser is opening the spreadsheet or the link isn't working, you can also right-click the link
and choose Save link as, Save target as, or Save linked content as.
Tip: Many websites that grab information from a database do not save the data as a .xls, .xlsx, or another
spreadsheet file format. Instead, the files are saved as a CSV (comma separated value) file. These files can
also be downloaded in the same way and then imported into a spreadsheet program, like Microsoft Excel
or Google Sheets.
Text files
By default, any link that points to a text file is opened in the browser. To save a text file to your computer to
edit in a text editor, right-click the link and choose Save link as, Save target as, or Save linked content as.
You can try this now by right-clicking the link below to download a readme.txt file.