Professional Documents
Culture Documents
____ When you log in to Synxis it will prompt you to OPEN BANK. Click YES. Select Bank B.
____ Print Emergency Report. (Reports> Front Office> Emergency (Double click or click F2)> Click the green arrow on the top
right >Print)
____ Go to (Reports> Front Office> Message Center Report (Double click or click F2)> On the top go to Type and select
Message> Click the green button on the top right > Print> If it displays “no data” that is fine)
Repeat this process for each Type: Message, Internal Note, Reminder, Wake Up Call, and Special Request. Print any that
have information. Address any important information to the appropriate department.
____ Prior to Housekeeping and Maintenance leaving, check house status to ensure there are no “dirty” vacant rooms or Out
of Order rooms.
Housekeeping: (Reports> House> Vacant Room List (Double click or click F2)> Status drop down menu select Dirty> Click
the green button on the top right ) You do not need to print
Maintenance: (Reports> House> Out Of Order (Double click or click F2)> Start Date type today’s date> End Date type
today’s date one year ahead> Click the green button on the top right ) You do not have to print
During Down Time please clean front desk counter and all high touch areas including door handles, phones etc. Empty trash cans
After 9 pm:
____ Bucket Check (Reports> Accounting> Hotel Ledger (Double click or click F2)> Status drop down menu select In House>
Click the green button on the top right > Print
____ Clean up Coffee Station including trash