The coffee shop group presentation outlined plans to expand their business through new locations, customized drinks and products, and technology integrations. They analyzed their competitive landscape and identified opportunities like boba tea and customized beans. Their IT plan discussed inventory management, marketing, a website, and secure Wi-Fi/databases. Tableau visualizations of sales, inventory, and profits by state helped identify areas for improved marketing. Proposed technologies included Alexa-enabled kiosks, Square payment processing, Apple Pay, separate Wi-Fi networks, and RFID tags for inventory control. Integration goals were customer convenience, retention through social media and delivery, along with secure payments and analytics through Square. Future prospects included expansion based on profitability analysis.
The coffee shop group presentation outlined plans to expand their business through new locations, customized drinks and products, and technology integrations. They analyzed their competitive landscape and identified opportunities like boba tea and customized beans. Their IT plan discussed inventory management, marketing, a website, and secure Wi-Fi/databases. Tableau visualizations of sales, inventory, and profits by state helped identify areas for improved marketing. Proposed technologies included Alexa-enabled kiosks, Square payment processing, Apple Pay, separate Wi-Fi networks, and RFID tags for inventory control. Integration goals were customer convenience, retention through social media and delivery, along with secure payments and analytics through Square. Future prospects included expansion based on profitability analysis.
The coffee shop group presentation outlined plans to expand their business through new locations, customized drinks and products, and technology integrations. They analyzed their competitive landscape and identified opportunities like boba tea and customized beans. Their IT plan discussed inventory management, marketing, a website, and secure Wi-Fi/databases. Tableau visualizations of sales, inventory, and profits by state helped identify areas for improved marketing. Proposed technologies included Alexa-enabled kiosks, Square payment processing, Apple Pay, separate Wi-Fi networks, and RFID tags for inventory control. Integration goals were customer convenience, retention through social media and delivery, along with secure payments and analytics through Square. Future prospects included expansion based on profitability analysis.
Darsh, Daniel, Max, Alyssa, and Paige Business Strategy • Integrate new coffee shops to different states • Implement new/customized drinks • Boba Tea • Seasonal Drinks • Kiosk Systems • Different Languages • Customize Drinks • Personalize Coffee & Espresso Beans Competitive Landscape • To stand out from other businesses • Food and beans Unique to our café
• Having 2 sides to our store one for groups and one for individuals
• Kiosks and Boba tea to cater to international students
Information Technology Plan 1. Computing inventory management
2. Improving customer satisfaction and marketing
3. Creating a website for advertising purposes
4. Protecting databases while offering a Wi-Fi system that has available
access to customers. Coffee Shop Tableau Analysis Tableau Analysis The visualizations we created show where the business could be improved. The first one tells us which product types we should increase the amount we spend on marketing in hopes of raising sales. The second visualization regarding inventory allows us to see where we have most of our inventory in case there is a shortage in another area or state. This is helpful to avoid selling out of certain items and keep the business running smoothly. The last graphic of the map shows us the profit of each state, this allows us to see where we are most profitable and where we could amp up marketing or promotions to increase sales. All these visualizations allow the user to filter out different products to be able to understand their different statistics. IT Enablers • Kiosk IDevices enabled with Amazon Alexa bot speakers
• Square Programming System
• Apple Pay Wearable Technology
• Separate WI-FI Systems (Private vs. Public)
• Radio Frequency Identification (RFID) Tags
RFID Tags Integration • Putting Tech and Goals together • 4 Business goals
1. Comfort for customers
1. Paying convenience 2. Wearable Tech 2. Customer Retention 1. Social Media 2. Delivery Integration (Cont.) & Future Prospects 1. Safety 1. Secure WIFI using WPA2 2. Secure Payment 2. Efficiency 1. RFID for Inventory Control 2. Square for Salaries and Analytics
• At the Present – Just the one cafe
• For the Future – Expansion where it is necessary Project Methodology
• Group Me • To communicate with each other
• One Drive • Each person could update their section at the same time