Operations Management is the core values of business which is mainly concerned is the managing the

process of creation of goods and services. Operations management involves in every functions of every
department or functions in business organization such as finance, marketing and operations. Operations
management transforms inputs (labor, capital, equipment, land, buildings, materials, and information)
into outputs (goods and services) that provide added value to customers. All organizations must strive to
maximize the quality of their transformation processes to meet customer needs.

Operations Manager manage overall operations and is responsible for the effective and successful
management of labor, productivity, quality control and safety measures as established and set for the
Operations Department. Ensure safe and efficient operations. Serve as a company representative on
regulatory issues. Enhance the operational procedure, systems and principles in the areas of information
flow and management, business processes, enhanced management reporting and looks for
opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's
policies and applicable laws.

Operations manager involves in decision-making such as strategic decisions and tactical decisions.
Strategic decisions are broad in scope, long term in nature and all-encompassing. For an instance, the
manager would decide the unique features of product to be competitive. In other hand, tactical
decisions are narrow in scope, short-tem in nature that concerns small group of issues such as who will
work the 2nd shift tomorrow.