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Theoritical: Research online shopping behavior to find out the factors that
influence buyer attitudes in the e-commerce market and how attitudes
influence online shopping behavior. (The previous studies were done with
the research subjects and the broad research scope, in general nature.
Therefore, the research will focus on going into more detail, narrowing the
scope of the research, to identify the factors that influence the intention to
buy online on a research object, namely the snow shopping site Shopee
within HCM city.) There are many research studies enumerating online
shopping abroad to explain online shopping behavior of consumers, but
there is hardly any research that can fully cover the factors but only focus on
a few muscle factors versions such as research by Koufaris (2002), Pavlou
(2003),... In Vietnam, research on online shopping behavior is still limited
because it is a complex social phenomenon in terms of technique, behavior
and psychology (Ngo & Gwangyong, 2014), so the research on people
Consumers in the e-commerce market are also numerous but mostly
descriptive studies. In the study of buyer attitudes in the e-commerce market,
there are many positive and negative factors that affect consumers. Many
studies show that awareness of risks and benefits is always the top factor of
concern for consumers.
Practial: This study was conducted to identify “factors influencing online buying
intention in the typical case of Shopee website in HCMC”, from which to give
reviews and propose some suggestions to help Shopee online shopping channel
reach consumers and sell more effectively. When researchers study behavior,
researchers often use descriptive research to learn about the consumer behavioral
traits that manifest in the buying process or analyze the behavior into two Part is
buying intent and buying behavior. Online shopping attitudes are always assumed
to have a positive influence on buying behavior. Pole of online shoppers will
increase online shopping behavior. Online shopping behavior research is
conducted to identify the factors affecting the attitudes of buyers in the e-
commerce market that will help market participants, especially sellers can adjust
buyers' attitudes in the market. From the analysis results, the author can infer
policy implications for businesses to reduce the risk of customers' perception of
online shopping and improve the ability to attract customers to buy online
products/services of your business.