Management Bateman/ Snell Ch 6

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1. The disorientation and stress asoociated Culture shock 15. Natives of a country other than the home Third-
with being in a foreign environemnt country or the host country of an overseas country
subsidiary nationals
2. The tendency to judge others by the Ethnocentrism
standards of one's group or culture, which 16. An organizational model characterized by Transnational
are seen as superior centralizing certain functions in locations model
that best achieve cost economies; basing
3. Parent- company nationals who are sent to Expatriates
other functions in the company's national
work at a foreign subsidiary
subsidiaries to facilitate greater local
4. The number of expatriate managers of an Failure rate responsiveness; and forstering
overseas operation who come home early communication among sibsidiaries to permit
5. An organizational model consisting of a Global model transfer of technological experties and skills
company's overseas subsidiaries and
characterized by centralized decision
making and tight control by the parent
company over most aspects of worldwide
operations; typically adopted by
organizations that base their global
competitive strategy on cost
considerations
6. Natives of the country where an overseas Host-country
subsidiary is located nationals
7. A foreign national brought in to work at the Inpatriate
parent company
8. Moving work from other countries back to Inshoring
the headquarters country. Work may be
done by a domestic provider or In-house
9. Producing In-house one or more of an Insourcing
organization's goods or services
10. An organizational model that is composed International
of a company's overseas subsidiaries and model
characterized by greater control by the
parent company over the research function
and local product and marketing strategies
than is the case in the multinational model
11. An organizational model that consists of Multinational
the subsidiaries in each country in which a model
company does business, and provides a
great deal of discretion to those
subsidiaries to respond to local conditions
12. An economic pact that combined the North
economies of the United States, Canada, American
and Mexico into one of the world's largest Free Trade
trading biocs Agreement
(NAFTA)
13. Moving work to other countries Offshoring
14. Contracting with an outside provider to Outsourcing
produce one or more of an organization's
goods or services