Management Bateman Snell Konopaske Chapter 2

Study online at quizlet.com/_5ugbul

1. organizations that are affected by, and Open Systems 18. the process of comparing an organization's Benchmarking
that affect, their environment practices and technologies with those of
other companies
2. goods and services organizations take Inputs
in and use to create products or 19. An organization's conscious efforts to strategic
services change the boundaries of its task maneuvering
environment
3. the products and services organizations Outputs
create 20. Entering a new market or industry with an Domain
existing expertise Selection
4. All relevant forces outside a firm's External
boundaries, such as competitors, Environment 21. a firm's investment in a different product, Diversification
customers, the government, and the business, or geographic area
economy.
22. one or more companies combining with Merger
5. The immediate environment competitive another
surrounding a firm; includes suppliers, environment
23. one firm buying another acquisition
customers, rivals, and the like.
24. a firm selling one or more businesses divestiture
6. The general environment; includes Macroenvironment
governments, economic conditions, 25. companies that stay within a stable Defenders
and other fundamental factors that product domain as a strategic maneuver
generally affect all organizations. 26. companies that continuously change the Prospectors
7. Measures of various characteristics of Demographics boundaries for their task environments by
the people who make up groups or seeking new products and markets,
other social units diversifying and merging, or acquiring new
enterprises
8. conditions that prevent new companies barriers to entry
from entering an industry 27. strategies that an organization acting on independent
its own uses to change some aspect of its strategies
9. fixed costs buyers face when they switching costs
current environment
change suppliers
28. strategies used by two or more cooperative
10. the managing of the network of Supply Chain
organizations working together to manage strategies
facilities and people that obtain Management
the external environment
materials from outside the organization,
transform them into products, and 29. the process of sharing power with Empowerment
distribute them to customers employees, thereby enhancing their
confidence in their ability to perform their
11. a customer who purchases products in Final Consumer
jobs and their belief that they are
their finished form
influential contributors to the organization
12. a customer who purchases raw Intermediate
30. creating supplies of excess resources in buffering
materials or wholesale products before Consumer
case of unpredictable needs
selling them to final customers
31. leveling normal fluctuations at the Smoothing
13. when managers do not have enough Environmental
boundaries of the environment
information about the environment to Uncertainty
understand or predict the future 32. methods for adapting the technical core to Flexible
changes in the environment process
14. searching for and sorting through Environmental
information about the environment Scanning 33. The set of important assumptions about Organization
the organization and its goals and culture
15. information that helps managers competitive
practices that members of the company
determine how to compete better intelligence
share
16. A narrative that describes a particular Scenario
34. The patterns of attitudes and behavior that Organizational
set of future conditions
shape people's experience of an climate
17. Method for predicting how variables Forecasting organization
will change the future.