Nam: Hdik Anond e 22

uroul Nos: 1 60|ot073

Section- "AL
SubiacE: Consumu Rutstion fa
SemstuX th
Secion A.
CPA,19836 all
Ans 61.Ambit a - n olAN
And
AUIs o r C@nmd
are
and u e n a l ALr A
huil re
PA, 20g a
e n d u d d s h e r e a s in
Jocom lcom
r u i w s usudung
02 d ond
Cemiructon ond a
and ousing
Medao
ArCA are
and sOnal
re
emCu de
BattueA J n cPA, 1986
2.UUnair rad Jk
uA actuwA
uncludsi
mulodung
J e i e s e n a h on
alse
un
CPA,AO19 3 tnLA a
sreos
a
addos namaly 7 e u U
aJoul / a Ce , uga
aed
Jo 0cco A ona
and dis cloun
30 do in Cenidanco..
umormalien. iven
 HAdlik Anod 2
16ol0I073
iobuty- hara as
3.Padurt h o
CAA 1Q86,
P rodu c
ddai m or
Un CPA,AO1
mado gorvt

iabiiu COM
O u do
man oeU
aund Aler. ComoAVAelON
Con

ne
btainod h At.
ritied
aA
4 . n a r Cotrodb- dhore
1aB 6 sherea
PTouMONA
wndo CPA
tjA dined
UM CPA, SO19
tauAe
A L u Cont
that
Contro.cta
Chong n
ConA Um

5. Contral ProtactLen Caunclu (CPCs)

romø and
Jn CPA,1986 CPC
rotrt ha fRighta CemaumAA,
are
etablishodat diatbu ct, stota
Nadina J o e shre0 nv
CPA A014 it mak PCA aduia@y
omstion aMd Nateduon-
bad or etoblishas
CoAunaa Ag ,
 Houdu Anand
1601O073
AJotenal
th ubit, At
davelo.
CPA,ag6 hw
S.Raquhok Und or
are NO shreo
tabishas
Conral
CDAROt i tp r e t e c u g w A u t h a i l u (cePA),

end
o Aomot, Mottt
a cla
the ugh
CCPA may wsu naus
ucaJl
Po ordeus

event uwnairr
Uwimbus e MUhea ic oid.
Jwiscdliciew ommimien:
1. Peeunuany
CA,186 distu t o 2 0 loyh
Sn
hoeAn oOtahs anw uto
ta NatLona b o e na Cror
Cro And

in CPA,2otg dus touct uto

euoeQ
10 Cro , Nottenols
and
10 rOR.
ab oye
 Handik Anord
6OIDD73
8. C a Commmon
On CPA,1Q 86 dabuict hoadod
And
Cunnt| Atmer dis Bu ot Jusa
D mmbos , A o u h o d e d
t JUda
went emAr Hgh Co
memburs, NatonaA
and at Jeast
SG
Ad
at Jeast Hmambos
Judga und
to PA, dOI diADi
dibuct
Wereas accerdins
leost
byf drt and a
|Mead frandon
Atate Ladad o
2memboA,
A membs
Nohono
and NahionsdJ
Ond
Ond at Jeast
Ruaidt and at L a n t
hoodadb
mmb o .
to CPAL86,
Arpaintmant: Accarding
. omumond
Comumilow Wl
elaciam
mamboA
eP A Oq No fraUvs N Jor Belachim
wn
Comnit are gt ven, Conrad 0vermant
OAnt tthrauA Moi dod
natlicoligns.
Hanel Anandd
601oID73

10.Alternat Diorudte are

PA ta86, h r e
Me ehanism: On
ohaas un ePA,Oi9
No urouLuM OM
wai be ottochod
Mdi
MLi atow
atnn CoUls
and Ntionol
disburt Aat
U
Jtshol ba Uelun o
CmmuUMLON,
e th NOnioA,
bundunA
Mdi otion Coll
and tho CenvauMOX
attached to each diatut, ,

Sheu b
Nadionall Javel ushi ch
Atata and
Js a tedioWA Dnd ng
taxk
a usom
11. Penalkies: Jn CPA,1086
nt
witm ondorg a
umwA@NMIt
ma 0A
ommu/Ns e
mgn and e0yX
tooOD
6et shreoA U CPAO19
doRs nt Omr h he

o
JmuUs anmOn
CmmAADM

u 3
Hardahu Anond 622
6010ID73

than 25, 0 0
in
i n e t Jom
ROno Jokh 6hu
extendabl
12e-CommuleL- f h r e a

CPA Q86 hre os Mn CPA O

un
it danes dir ect dUsA,
(eom
- mArere

Od e l t r en rwir NOndr,

Jhcotira verumnt ma NWAUUoR

u l s er Nantuna unaiir o d
e-CemmAtA md oirect
ratces
 Hodik Annd 7a2
60101073

Ano 1 Coumor MoUemont un yndsa a

ugotd h
Aciial
otutin ond
the neKmity
NenotunA h
dIant unhi colL ond
aganat ,

wair rad radicos. Jha

oudeo
th comnon
nithal4 o l t s
and manuocule
i h oharotigedtradoro

to MayimUne
Were Out

hou wth
a r monA
Ceamo eA-bong

Scontdegard or
shernA cold los
Selecti ve
ertA tomc at h
e r m aCorA Umo
Jnont
a nant 90vaming
9UAXMing
Joae
eorustagas tha
ArtLe TAYR ConAUMA
the o gal
Jn 60s: jha mawemant
no
Puonas

urmA AavarnmoKtt
Cmdiu thot
t reet
and agoun tth
b Untair
mo
moy
Jag,
omaUMOn m
mO
ot
ComeumoA

gamised ekhct maba 8aid

o howe
quM J q1S han
HadilL Anand
60IDID73
Arsodahon

POsengrs nd roltioa l iD
Mumboui. Jt O ha
| Conuma qidomeo aec a din
durablo
mad a
toute J 66, uich
eaamAS oionN hatE
UmnadU, anethor
karnataya
hCA
Mada a reng wnnat
deciety ormad i n
Cosumer

Sha movemat gaungd

MoVement in 10s.-
70 m Andra Prodom
Momemuumu jn
Kuth 15 other @nganisotsenO S[ea
alon
head ed th
roton Card haldory, Severcl
Juna
Jno

CosA oCouUmA unA Uer-chage

hh
by tod oA e r a d u t
educts o daily Use
th o walnal
daM at lgw er
ato Ad s n

MearommeA
UM
coduaing
eoucabon and COa mO -
ud.

n 1978, h Comumor deollon)

Conb ob aleo Artup
Apearch R
and
n Neneda.bad
Hdiu Anand 2
6Ot0Id73

Extaneuna utuach
garnatu
n
on
80g
were
A
rmod
Jag

Un 80'a. 3he total no.

Mere
ocotons timata o
han 800, manu ubere enagoad

Ochutfas Omcorni ng CcmuoUMOn UMUA

aroda in ja60-
Jagrot qronak starta d in

Umras educoduen HhUAUgh

quhli cotugn and runs 5

Ccomdount Conu. loDULnh u l y ang

o c o tantad i n 1983 tam

Jaufu vonSar OAD

CUTS ad
ouuL
izen, kadoy
Jndiua- Jaupwu, NeD DehK
CAntus Ocr
Chutogarh Ond CalcubKO. Vouuntary
JnlUst
ComAuumor ducou) O S 4ar me d J m
1983 nd ainc be .
W
Qlhi
Qhi
d fe
engag
pomalA
tha inbnot
a COraumaS bedes
9t also MbliAhes
o dwco
Voie o
wo
mogenos
ComUmo
and
Ankit
Voni.
HUdi Anand
60t0 D73
Pauia ut Way unlo 21st
Contuu:

mauenoni Joek o n o h
CenAum
oUu d i n tho concuding docod 5
the Jan Contuy Jera.
a ei otiO
cdarduond ComyumUN

were omdJo doive h anu

readhs.

Cellectwe and
parmod
dlezew atots
hauwe om
He
0 hon
Hhan a
h Cowaumah
de edios o r noaknA
Houver
CwmMO Cause
Oun er ouBnA,
ut BOO adAd Condumer a s e u
e regardud a s w
onye
ha
amd uLnanised ar
reAd
have boAn Punuuing
Au wek ho
eaucaung th enumdo, adw acaug

CoUb, h t n Cot QpeA,

huur
Comlount, initati na
handn od
ComumAA OA M bos
AenbMA
Cmmusloos and Coaulkasi Ve
r i a l

edios.
Jilll
til nau
naub
Howewer,
Ha mavemant ha
Lenkuned t muololte lam uigens
Hardik Anand t 22

60 10ID73

J wban Cobos o Joug. Jt

h
and d
-
wloa
MOseRA UM a l
Aums
oas. Protemionolhalton) h
olso a r to
mot thon

Maor CoUtr auntt

even ad th

kDelare und t h Govermsr

Aom
aismenbevhu
gata u n
OUidng
oubsc u r o n and denotes hoMNA
ha main DLe oinounc
Ja
maoit otheae Voluntouuy

Cenoume 9udane Haaugh frodutt estin

he gun o990e a s maked
Cencn wnw
ConAimr rotoctuon when velunsoA
tho intyent e
gomisauon Un
edscatuen
alanod condiuati.
CenaNna
CoraJeoUng oheModutA
Hardik Anand 12 22
6O10D73
mankoE and ubyuumg
UUalaiblo
or th banat
autJag th c u
CenAUMar
eablo he cemA MNA
objctwwee as Mo
thomsels.
dLcAd ot uuy
Bo enhiu uuth
mauen
Jo nneUd CensumaN uitw ntor
amd t oau h odudA
wtue t s t s be cotrus o t , h
hihu Nouida tw
wut o are

Notiona dua uaim tha abectiwe

hat eb dusemi natid ameng
h th ConoUUMUUd.
 Handulc Anond 1322
6otoI073

CLowauma Pnstaton iw ,209

UntrOdLe d UM ok Sabha

Ula Poru o
CmuMA
Utotw tha doinas
dinad a
he Co
99do
awails a a Comiolorah o-
St daes not incude
btaun

oeds
oD eA Jt Caver
al moola
ams 0 on theugh
okna md
Jncluu
eloctreni maams, JXoshonina,
threu
muuli Jwel ouwwrt Alng-

Corbuna Rigs ha R g t to
Jhe
houwes umter mouono absut oarent

jb quolily, quLamuy potney

h
and atan dla
Hodiuk Anand 14 22
L6DIOl D73
igkts othe Conum

Lshuch " a boadyH oded Jm

Co uma PrsldLn Act,86 are:

Right tAaH b netmad.

Rigt
Right ehacde
to ha hoand.
Right
oresa

ConuUMa ducoti an.

Right
addition Jto he ha
Nd
ughb, hare
exisuA C AUUMAN
ghts shie
na
addad occerdng to tho

At A019 shieh
CeAm Praatie

Cre
CeNoint
1.Rght to
Ln whare: AcordUng

Pigh COO U M A D

tha

Comnwi anu Atat

ConsumAA
Hoxdik Anand IS22
6Ot01073

emo
em ehhino whila ana weokend
Jip. PJAenty tho OmsUMIUD
Qwre d Jo i
at ha Mor uohare h ModJct o

AchaA Od Jshare ho dollor e

th produut hos e gin wd al -

h Cenumr a a minusU
uls
C@danta amd aiy nam

4ar poung ho Lquired ae dindtolly

i nodw harvanan aCenuma
etantD,
2.Right to ak Cempanaotle Unoar
Prad t liabilitu- Any Comai nant
Can i COA
mo nuackuun lu the Modut
oroumH JoM Caused o tha cemgdaunont
MMAUMU a okaeetwe raduct
to al Hha rVuAA.
hre MOMactuung dt
ho odus n quexao dnes not
Cenorr OUnamy
 6 2
Hodik Anond
6010t073
Hh
e i M OM

ai r hald Jiablo. is
ambuU,
Undn wt
e-CommUU

and t wil bnailtd

at

CnAUmAv
Patt
3.Rht
Cemioimt hhat
haUe
alad
ada achcas
Uair
adwedsemorA ha an
mialso.ding
o he intuut
pndicio
o , L Lan do

mlasnt
eeconuO moda

to ddistist
aLonal
CommuMEns h
andCoSrol

Pr eturuon Authaiy
Jar t h C@ uma. h e Constal
Consumar Protiow AuthestC PA)
&akas
core o the Con moA.
Hodi Anand 7 22
400ID73

4.Lght khooruna w
Video Contncn
Accordu
Comuant

ha dis b u r t

damt
CmmUMMO ased on an A
eui don aes d
beore i t . J ananucalis

raUsd
Hraugh uldi Cen
or orumA
ala or Hs
COmmuYLAM Can
h Ma (om/aumo
Dal Ut aniba
Jsho
Jiuin J s i ding
Cemwmans
atd duxonr rom th
ed a ido
Cnd

ha rumuB
at a Jag

JD knad sh mpkalnt
5.RLght
Ritd
No gMM O CoM
Outha eofng
Cenlount
Lemuointnt. ho
Handik Anond 18 22

60101073
o
MUUxt darida abaut admiting
Ajecin uont
on tho da
iad 2 do emlomt
u y the
it
d r i dad

domod a
is
thon tho Comloint
admuta hy t
hn
auina
hauing
by on
onruunMO Comuni onu. Amd
tha ComAoina
m s tha Cemamt
q n d oaumdA,
Jo
ko bb
Cnlainont
hos a
uhich qtGUnd
word ond nod
oin t uDoA td b
Ce
Cwsunmoto
 9 e 222
Handi Anond
60tot0 73

Jecion
Awo.6 he CowNumer Protauti
Ud odaose on oAA
QU reatsd
the CaUMOA w. aLkin o n d
he onnuma
enoungthuir igh .

Pnouion At ,ao19 (MovdA r

duch Cunuw
ha eto.blishman o
UNBucE JvelL.
at Cotral, Atat OLnd

thakind tablishmunt
nL whol udoa
LeUmUA o
AO
emmoonw Omd

C@waumwls
ot

Jevele
lakivo ntnt
bctwe - ha Jgs
hind tho Conuumo fretrdkion A,
Att
NAud

201 CvouuMOUS
Jnloo
far th Aaid
Handi kL Ano nd
601OID73
etabli CUulin, auhouus
tima and
t w V o o d m i m a t r a t o h )

A
OUnd ttlmutt tha ConU m
dnut Consuma ruetnto bum
authgls

abe UeA).

Conral Conaumer Prelulon Cauunc

oduisa outil

mada undar &ecton 3 o t h Con/sume

Pstctio Ad ,2019, uah the mandalu

oadreMMunA Conyumars Complainto,
pedung CmsUMA esluroo anhd

ecoura troda, uindw and

ps ono OmOuotions o divelsp
ene qualiy tandardo
dongmo.d a l g u n d the

tho COnumAA
 Hadiy nand -2
160 1OIO73
Conumir
na ACCodn to Sectisn 35 o h

frototlon Act , Joi9

omlomt u areloLon JJo
9adsAsld dali verod ag
t e d
e

d u MauiAad agre_d ko
ba i l d ih
Mauids , m a
istu b
a he Consuma
) to whom Auch gaAds C

A agrend uo be
dolivered
duluvered Auch AArVALA UA nrouud

0heed Jo bo reuLdad,
ho aloqaD uneir ada unaci
a)

) ang AR ognused CoAma amecioion-

oeathur tha Cenuma to gm uc

ods are Aold dalivered oaareed

to
Alddalievered sulh
NOuLdrd aaresd to

ae avdad Lsho alage unde

practA such d
 Handid Amand
2o222
6 LOO73.

uru epid a m bu a
Ousod tuh a n a nott
share th Ore
a re
mere conumND -

Hh Kam
hUUmaas ConuoUUMahD ho

Qstut Cemmiuon baha

onat au nJamas

the Consral
) the Conrod vernmant,

th tat ae/ornman
aurhoy a
hat
CaA
hi Aub- Aactonn
o orlaunt wnd
ww
be il delectorCall
Mouy
mono ULsCUbd
uch
Act