Professional Documents
Culture Documents
CT0803 MD0803
Task 1: Complete the missing part in the report.
Situation: An engineer who works for FA company writes a report to his boss about the
problem of incorrect packing.
Defect:
The wrong products were sent to the customer. Normally ‘ 2 blocks in 1
rail’ should be sent but ‘1 block in a rail’ was sent.
Investigation:
The problem occurred because the FA inspector is new, and she did not know
about the product code on the order card.
Temporary:
The inspector will be informed about the product code and its importance.
Permanent:
Restructing a new employee to receive training before starting work.
Task 2: Practice writing report
Situation: You are an engineer who works in the maintenance department of a machinery
company in Thailand. The KB-II machines are out of order. You consult
Mr. Otaka about the machine’s problem when the problem occurs. You follow
his suggestion regarding how to check and test the machines.