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SAFETY INSTRUCTIONS
These instructions must be read in their entirety prior to installation, operation, or maintenance of the pump. All
safety instructions outlined in this operating manual must be followed. Failure to follow proper safety procedures
could result in equipment damage or serious / fatal injury. All installation, operation, and maintenance of the
pump must be carried out by qualified, professional personnel who have familiarized themselves with this manual.
These instructions apply solely to the GloTech SHP series pumps, for instructions related to associated and
auxiliary equipment (e.g. drives, controls, etc.), please consult the specific manuals of such equipment. It is the
user’s responsibility to ensure that the installation, operation, and maintenance of the pump complies with any
and all national and local safety standards / regulations that are beyond the scope of this manual.
The pump must not be operated beyond the specified conditions outlined in this manual. Failure to do so could
result in equipment damage or personal injury.
Failure to observe these instructions could result in equipment damage or serious / fatal injury
Electrical hazard, failure to observe these instructions could result in serious / fatal injury
Toxic hazard, failure to observe these instructions could result in serious / fatal injury
Ensure that the pump system is properly ground in accordance with national and local requirements.
Ensure that the power is cut off from the pump prior to installation, maintenance, and service. Do not use
automatic reset devices in cases where restarting the equipment may harm the personnel or equipment.
This pump is designed for pumping water. It cannot be used to pump other media unless the user has
consulted with the manufacturer, and it is specified in the purchase order.
Do not attempt to handle or clean the pump without proper protection and tools. Pump parts may have
sharp surfaces or contain hazardous objects from the pumpage.
Take extreme care when hoisting heavy equipment during installation. Precautions must be taken to protect
personnel working in the area of the suspended equipment.
Do not operate the pump for an extended period of time above or below the recommended operating flow
range.
If the pumped fluid contains hazardous elements, the fluid must be drained in a safe and environmentally
friendly manner, and the pump sanitized before contact.
For pumping potable water, ensure that all paint, lubrication, grease, solvents, etc are suitable for potable
water applications
Contents
Page #
I. General Information 4
Naming and Applications 4
General Description 4
Working Conditions 5
Motor Wiring & Monitoring System 5
Transportation, Receiving, and Storage 7
II. Installation 8
Preparation for Installation 8
Guide Rail System Installation 9
Pump Installation 10
III. Startup and Operation 12
Preparation for Startup 12
Startup 12
Normal Operation 13
IV. Maintenance and Troubleshooting 14
Routine Maintenance 14
Disassembly 15
Troubleshooting 15
V. Appendix 18
Typical Structural Drawing 18
Typical Wiring Diagram 19
SHP10-15 Installation Dimensions 20
SHP14-11 Installation Dimensions 21
I. General Information
This manual contains important information for installation, operation, and maintenance of the GloTech
SHP series submersible screw centrifugal pump. Following the information in this manual is vital for
proper, safe, and efficient operation of the pump. The pump should not be run beyond the required
operating conditions specified in this document.
This manual does not take into account any safety standards that apply specifically to the job site. It is
the site operator’s responsibility that such regulations are strictly observed, including by the personnel
responsible for installation of the pump.
NOTE: the pump model, specifications, and serial number are indicated on the nameplate. Please
provide this information on all inquiries, including re-orders and spare parts.
The GloTech SHP series is a submersible screw centrifugal pump. The SHP series incorporates
GloTech’s proprietary, advanced hydraulic designs originating from decades of research and
development focus in submersible pump technology. The pumps’ broad performance range,
material options, and industry leading efficiencies enable it to target a wide range of applications
including: storm water / flood control, irrigation, municipal waterworks, industrial water supply,
aquaculture, water parks, and more. The screw & centrifugal impeller design also provides non-
clogging and gentle operations that enables the pump to handle large solids and long, fibrous
materials.
Nomenclature Description:
SHP 10 - 15
The SHP series submersible screw centrifugal pumps consists of two major modules, separated by
the mechanical seal chamber:
1. Pump module. Consists of the wear liner (intake bell), screw impeller, volute, etc. The high-
chrome wear liner can be adjusted by regulating screws at intervals to compensate for
wear, thus helping to maintain optimal efficiency over time.
2. Motor module. Consists of the junction box, rotor, stator, shaft, bearings, mechanical seals,
cooling jacket, etc. The heavy duty, high efficiency GloTech submersible electric motor
offers Class H insulation and 1.10 service factor. Motor protection incorporates moisture
(leakage) sensors at the motor housing, oil chamber, and junction box, and thermal sensors
at the bearings and each phase of the windings.
The SHP series compact design and short shaft overhang has the benefits of minimizing vibration
and prolonging bearing and seal life, thus maximizing the safety and stability of prolonged
operation.
The GloTech SHP10-15 & SHP14-11 submersible screw centrifugal pumps are designed to operate
under following conditions:
The wiring diagram of the motor power and control cables are shown in Figure 1 below.
The monitoring system (leakage and overheating protection) of the SHP’s submersible motor
operates as follows:
1. Cores 1 and 0 are used for detecting leakage of the motor housing. It is normally open and
closes when leakage is detected.
2. Cores 2 and 0 are used for detecting leakage of the oil chamber. Resistance >20,000Ω
indicates normal; ≤20,000Ω indicates leakage detected.
3. Cores 3 and 0 are used for detecting leakage of the junction box. Resistance >20,000Ω
indicates normal; ≤20,000Ω indicates leakage detected.
4. Cores 4 and 0 are used for detecting bearing overheating. It is normally closed and opens
when overheating is detected.
5. Cores 5 and 6 are used for detecting stator winding overheating. It is normally closed and
opens when overheating is detected.
6. All above sensors are not self-powered. The electrical properties of the sensors are 12V, 1A.
The pump units are prepared at the factory for vertical transportation. Upon receiving the pumps,
examine to ensure that the packaging has not been damaged during transit.
Check the shipping documents to ensure the completeness of the order. Unpack the pump and
examine the nameplate and the product’s outer / installation dimensions to ensure that they are
identical to the installation drawings supplied with the order. Check that all parts / spare parts are
present, and promptly notify the manufacturer if there are any items missing.
The pumps should be stored in a clean, dry, well ventilated location free of vermin with
temperature <40°C, and preferably indoors. If outdoor storage is necessary, the location must be
well drained, and weatherproof covering used. Pumps stored while assembled must be rotated at
minimum once a month to ensure that the shaft rotates freely and to minimize deformation of
parts due to prolonged storage.
II. Installation
Installation Requirements
Check the condition of the site prior to pump installation; the intended operating conditions must
meet the design requirements of the selected pump model. The inner diameter of the well (if
applicable) must be wide enough for the installation and operating requirements of the pump, and
the depth sufficient to receive the pump. The capacity and drawdown of the pump must be
established and fit the operating requirements of the pump specified by the pump performance
curve and installation dimension drawings supplied with pump purchase.
Common tools and materials required for installation include the following (among other
equipment which are specific to the pump station design):
• Mobile crane / mechanical hoist with sufficient height and power to hoist the pump
assembly
• Stainless steel lifting chain
• Set of hand tools including pipe wrenches, wire brush, scraper, etc.
• Common instruments: level, dial indicator, feeler gauge, multimeter, etc.
Inspect and organize the unpackaged pump components, and check against the packing list and
pump structural drawing to ensure that all necessary parts are present. Clean the mating surfaces
(e.g. flanges) of the parts with solvent (e.g. kerosene), except components made of rubber. Check
the mating surfaces for damage such as nicks, burrs, scratches, and corrosion, etc. These surfaces
must be carefully cleaned up and applied with oil to counter rust before proceeding.
Prior to installing the pump, measure the insulation resistance to ground of the motor using a 500V
megohmmeter. The value cannot be lower than 1 MΩ. Using a multimeter, carefully check the
control cables according to the included wiring diagram.
WARNING: the SHP’s direction of rotation must be verified prior to installation. Failure to do
so may cause severe damage to the equipment.
Check the rotation direction of the motor: from pump suction end, the impeller should rotate
counterclockwise. Check the direction of rotation prior to initial startup and after each re-
installation as follows: prior to lowering the pump into pit, buzz start the pump, check if the
impeller rotation direction is consistent with the rotation indicator on the pump. If not, exchanging
any two of the three leads from the motor will reverse the direction of rotation. The pump cannot
be put into water until the rotation direction is correct.
Note: If several pumps are connected to a single control panel, please check the rotation direction
of each pump separately.
WARNING: To ensure proper sealing, the screws on the power & control cable gland must be
verified and tightened prior to installation. Failure to do so may cause severe damage to the
equipment.
Figure 3: The screws on the cable gland must be tightened prior to installation
1. Connect the lifting hook to the pump lifting chain and engage the pump onto the guide rails.
Lower (or lift) the pump along the guide rails slowly. Always ensure that the power & control
cables are loose during installation. DO NOT tug the cable for any installation or lifting
purpose.
2. The pedestal (duck foot) and the pump need to be fully engaged and form a tight flange
connection. Secure power & control cables onto the cable bridge.
1. Prior to starting the pump, measure the insulation resistance of the motor using a 500V
megohmmeter. The value cannot be lower than 5 MΩ. Using a multimeter, carefully check
the control cables according to the included wiring diagram.
2. The voltage of the power source must be within a range of ±5% from the rated voltage
specified on the pump nameplate. The voltage rise cannot exceed 10% of the rated voltage.
If the pump is located a far distance from the power supply, the cross-sectional area of the
cable should be increased, while the number of connectors minimized. Seal all cable
connections in order to prevent water damage.
3. A suitable control panel must be used in conjunction with the SHP pump. Prior to startup,
careful check that the cables of the starting device are connected correctly, the connectors
have tight contacts, and that the metal casing of the starting device is adequately grounded.
4. Typically the SHP pump has two cables - the power cable and the control cable. The power
cable has four cores: U, V, W, and PE. U, V, and W represent three phase power, and PE is
the ground wire (usually yellow/green). The ground wire must be securely connected.
5. The control box for the SHP pump must be protected from moisture.
3.2 Start-up
1. If the pump does not rotate upon switching on the power, disconnect the power at once to
avoid damaging the motor.
2. If excessive noise or vibration is observed after startup, shutdown immediately and
diagnose the cause prior to proceeding.
3. After starting the motor, if abnormal voltage or current of is observed, stop the pump at
once and diagnose the issues. Restart after repairing problems.
4. Limit the number of repeated starts according to the requirements in section 1.3.
5. If several motors are powered by one transformer, start from the largest motor to the
smallest one. Do not start all the motors simultaneously.
6. Current monitoring: during operation the motor current should not exceed the rated
current specified on the pump nameplate. The three-phase current imbalance must not
exceed 10% under no load, and 5% under half load.
7. Voltage monitoring: the voltage of the power source must not exceed ±5% of the rated
voltage on pump nameplate. Three phase imbalance cannot exceed 1.5%.
8. If the pump is installed and operating properly, it should run smoothly and free of abnormal
noise and vibration. Otherwise, stop the pump at once and check the cable connections and
rotation direction.
Routine maintenance should be performed and a detailed operational log kept for pumps under
normal operation:
1. Perform routine checks that the operating current and voltage values fall within the
parameters specified in Section 3.2 above. In addition, note the noise and vibration of the
pump assembly.
2. Routinely monitor the pump’s discharge flow. Keep the pumps operating at the “high
efficiency zone” (as seen on its performance curve) by adjusting the discharge valve.
3. If the pump is operating with sewage content, mud and trash may accumulate around the
motor housing, which will decrease heat exchange, causing the motor temperature to rise.
This will shorten the operational life of the motor and/or cause frequent tripping.
Therefore, it is recommended to periodically wash accumulated debris away from the
pump using a hose. If necessary and applicable, disassemble and clean inside the pump’s
cooling jacket.
4. Check the control panel to for any leakage / overheating detection from the SHP’s
protective sensors.
5. Monitor the sand / solids content of the water. Rising sand content may cause rapid wear
of the pump.
6. Check the discharge pipeline for any leakage.
7. If the pump is to be shut down for an extended period of time, it must be briefly turned on
(~10 minutes) periodically (around every two weeks).
The GloTech SHP series submersible axial flow pumps are carefully inspected and tested at the
factory prior to shipping. Nevertheless, after an initial period of operation, in order to ensure
continued proper operation and to maximize the pump’s service life, periodic pump inspection and
maintenance is recommended.
Routine maintenance can prevent the necessity and cost of extensive repairs and downtime, it also
helps maintain pump reliability and efficiency.
• Wash the pump body and the flow passage with a hose, cleaning out any visible debris
within the pump.
• Tighten any loose fasteners.
• If the pump will be out of service for an extended period, store the pump in a clean, dry,
and well ventilated location and take care to avoid freezing.
• The SHP pump is filled with adequate oil to lubricate the bearings prior to factory shipping.
The oil level and contamination should be checked once yearly. If water is found to be
contaminating the oil, replace the oil and re-tighten the bolts with new seal rings. Check
the oil again in three weeks, if it has emulsified, the mechanical seals should be inspected
and replaced if necessary.
• There are two holes located on the flange that connects the oil chamber and the motor
housing. These holes are designated with different letters "K" and "N". "K" represents the
oil intake hole and "N" is the hole for pressure testing.
• The motor of the SHP pump is internally cooled by circulating oil. Section 5.1 is the pump's
structural drawing that shows the cooling jacket with the oil circulating inside. There are
two holes at the top of the cooling jacket with one of them being the oil intake and the
other being the air vent. The oil level needs to be maintained at around 5mm below the
intake hole.
4.2 Disassembly
Major service items beyond those outlined in the previous section may require disassembly of the
pump. Before servicing / disassembling the pump, ensure that the pump is stopped and the power
is cut off. Consult the factory for proper disassembly instructions.
If you have any questions regarding spare parts or need to order replacement parts, please contact
the manufacturer and provide the pump model and serial number provided on the pump name
plate. When ordering spare parts also provide the part name as indicated on the pump structural
drawing provided at time of purchase.
4.3 Troubleshooting
Below is a list of common pump problems and recommended solutions. If a pump encounters a
problem that cannot be diagnosed by the following methods, we suggest taking the pump out of
service and contacting the factory for service assistance.
V. Appendix