This Study Resource Was: ENGL6163 - English Professional

Personal Assignment 3
Week 7 Session 11
Listening Skill 5
DO EXERCISES: Passage 1-4 in Listening Skill 5, page 164-167.
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(Longman IBT Book)
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Reading Skill 5
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DO EXERCISES Passage 1-4 in Reading Skill 5 as follows.

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Reading Skill 6
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DO EXERCISES Passage 1-4 in Reading Skill 6, page 59-69. (Longman IBT

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Book)
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Speaking: A Public Presentation
You should give a speaking to your staff. You will be a presenter and delivering
a presentation about what is a good communication? Make 7-10 minutes
individual presentation related to that topic.
1. Use your own idea to explain it.
2. Please record your presentation in video file then upload it in you tube.
3. Put the link of your video together with your Personal Task answers.
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ANSWERS
Listening exercise 5:
1. B
2.
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3.
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4. A
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5.
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6.
7. D
8.
9. .
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10. B
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11.
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12.
Th
13.
14.
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Reading exercise 5:
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1. D
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2. A
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3. D
4. C
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5. B
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6. C
7. A
8. D
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9. B
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10. C
11. A
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12. D
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13. C
14. B
15. D
16. A
17. B
18. A
19. C
20. D
21. C
22. D
Reading exercise 6:
1. D
2. C
3. A
4. D
5. B
6. C
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7. A
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8. D
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9. C
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10. D
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11. D
12. A
o
13. B
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14. D
15. C
16. D
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17. A
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18. B
19. D
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20. D
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21. C
22. A
Speaking: A Public Presentation
Good morning everyone, today I would like to discuss to you all the topic of
the day, A Good Communication. We all know the meaning of Communication,
which is exchanging of information or news, or Communication is simply the
act of transferring information from one place to another. Although this is a
simple definition, when we think about how we may communicate the subject
becomes a lot more complex. There are various categories of communication
and more than one may occur at any time.
The different categories of communication include:

a. Spoken or Verbal Communication: face-to-face, telephone, radio or
television and other media.
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b. Non-Verbal Communication: body language, gestures, how we dress or
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act - even our scent.
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c. Written Communication: letters, e-mails, books, magazines, the Internet
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or via other media.
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d. Visualizations: graphs and charts, maps, logos and other visualizations
can communicate messages.
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Effective communication skills are fundamental to success in many aspects of

life. Effective communication is a key interpersonal skill and learning how we
can improve our communication has many benefits. Communication is a two-
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way process, so improving communication involves both how we send and

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receive messages.
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Having good communication skills in the workplace is all about being able to
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convey information to people clearly and simply, in a way that means things
are understood and get done. It's about transmitting and receiving messages
clearly and being able to read your audience.
In the workplace, one of the most important skills to possess is

communication. Employers value employees who can communicate
effectively; it means they are able to listen to others, as well as successfully
relay their own ideas and opinions. While listening and speaking are important
in communication, there are other facts that are very vital to efficient
communication in the workplace.
1. Being able to listen to others is imperative in the communication

process. This means not only listening with your ears, but also being
able to comprehend what the person is saying. Giving co-workers your
full attention when they are conveying an idea can go a long way in
building relationships and furthering progress.
2. Having empathy is very useful in communication. Empathy involves
seeing things from the point of view of others. Put yourself in the other
person’s position instead of being judgmental or biased by your own
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beliefs. While this may be difficult for some, empathizing with others can
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be very helpful to keep in tune with your own emotions and ideas.
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3. Encouraging others will heighten morale and appreciation in the
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workplace. By praising and offering words of encouragement, you help
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others feel they are wanted, welcomed and respected by co-workers.
People are much more likely to put forth their best effort if they know
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they are valued.

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4. Being aware of others and their emotions means being sympathetic to

misfortunes and praising positive milestones. To achieve this
successfully, you need to know what is going on in other people’s lives.
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Getting to know co-workers on a first-name basis and holding

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meaningful conversations through the work week creates a better and

more productive work environment.
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5. Body language can greatly impact how others perceive you in the
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workplace. Maintaining an extroverted, friendly persona lets co-workers

know you are open to hearing their opinions about projects or new
designs. Body language is a large part of being empathetic and
encouraging. Be sure to maintain eye contact the majority of the time
you are speaking with someone and use hand gestures to help you form
clearer thoughts. Smiling is incredibly dynamic and creates a noticeable
difference in how you are perceived. People who smile more are seen as
more approachable and trustworthy.
Those things that we need to practice everyday then we could build a good
communication.
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Personal Assignment 3

DO EXERCISES: Passage 1-4 in Listening Skill 5, page 164-167.

DO EXERCISES Passage 1-4 in Reading Skill 5 as follows.

DO EXERCISES Passage 1-4 in Reading Skill 6, page 59-69. (Longman IBT

Speaking: A Public Presentation

Speaking: A Public Presentation

The different categories of communication include:

Effective communication skills are fundamental to success in many aspects of

way process, so improving communication involves both how we send and

In the workplace, one of the most important skills to possess is

1. Being able to listen to others is imperative in the communication

they are valued.

4. Being aware of others and their emotions means being sympathetic to

Getting to know co-workers on a first-name basis and holding

meaningful conversations through the work week creates a better and

workplace. Maintaining an extroverted, friendly persona lets co-workers

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