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Dear students,

This e-mail serves to update you on the entry approval process for Student Pass (STP)
holders under the Safe Travel Office (STO).

Entry approval process for Student Pass (STP) holders under the Safe Travel Office (STO)

2 Since March 2020, STP holders have been applying for entry approvals from MOE via their
institutions. As part of the Government’s efforts to streamline entry application processes for
travellers, STP holders will be able to apply for their entry approvals directly via the Safe Travel Office
(STO) website. This is scheduled to take effect from Thursday, 1 April 2021.

3 Under the STO system, STP holders and their accompanying family members (if eligible)
should apply for entry directly through an online portal instead of through their institutions, up to
around two months in advance. Eligible applicants would be prompted to make payment (where
required) and Approval Letters for Entry (ALE) would be issued immediately upon successful payment.
The ALE would be valid for one week (Monday – Sunday of the week of the declared travel date).

4 Accompanying family members of STP holders who are planning to enter Singapore on an ICA-
issued pass type (e.g., Long-Term Visit Pass, Short-term Visit Pass), will have to meet the following
eligibility criteria:

(a) Parent/guardian of STP holders who are 19 years old and under (note that only one accompanying
adult per family unit is allowed); or
(b) Siblings who are aged 6 and under; or
(c) Spouse or children (i.e. direct family members) of STP holders on post-graduate programmes.

Family members must travel with the STP holders on the same date to be eligible for entry application.
A maximum of 3 family members (2 STP holders and 1 non-STP holder) will be allowed per application.

5 STP holders can apply directly through the STO website from 1 April 2021 onwards. STP
holders are advised to plan well in advance in applying for entry as payments are non-refundable. The
STO website (https://safetravel.ica.gov.sg/stpl/requirements-and-process) will be updated to enable
STP holders to self-help through the application process. You may check the STO website from 1 April
2021 onwards for the related information.

6 Thank you.

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