1Which of

Mark for
.these has
Review 
the
(1) Points
following
characteri
stics? It is
the first
module in
the
library;
there is
only one
per
library; it
contains
648 data
cartridge
slots, 198
slots for
diagnostic
and
cleaning
cartridges
, and 24
end slots.

RIM
DEM
CIM (*)
SEM

Correct

2. Cartridge slot designations within the SL8500 are identified by a five-

Mark for
digit numbering system. Which is the correct order for these numbers?
Review 
(1) Points

Library, rail, column, side, row (*)

Library, side, rail, column, slot
LSM, rail, side, column, row
Library, column, rail, side, row

Correct

3. With N + 1 power, how many power supplies are needed to support 30

Mark for
tape drives and 8 robots?
Review 
(1) Points

12
 10 (*)
8
6

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.

4. Using HSC and ACSLS, what is considered to be the drive panel?

Mark for
Review 
(1) Points

Panel 2
Panel 0
Panel 4
Panel 1 (*)

Correct

5. Why might the addresses and locations of the HandBots be useful?

Mark for
Review 
(1) Points

This is helpful information when looking at SLC screens and/or

troubleshooting (*)
It is helpful to be able to physically move the HandBot
It helps locate the PTPs and Elevators in a complex
This is helpful when troubleshooting the CAP, PTPs or Elevators

Correct

6Eac
Mark for
.h
Review 
robo
(1) Points
t
can
serv
ice
how
man
y
driv
es?

20
12
8
16 (*)
 Correct

7. Which of the following is a valid library address?

Mark for
Review 
(1) Points

1, 2, -3, 2, 9
1, 3, -6, 1, 5
2, 4, 9, 2, 13 (*)
1, 1, -6, 2, 9

Incorrect. Please refer to the appropriate SL8500 Modular

Library training for more information.

8. Which SLC tool would you select to enable the CAP pushbutton on the
Mark for
SL8500 key pad?
Review 
(1) Points

Reports
Utilities/ Diagnostics (*)
Monitors
System Detail

Correct

9. The location and selection of the drive power supplies depends on the type of
Mark for
power configuration and what other factor?
Review 
(1) Points

Type of Power Configuration

Number of tape drives installed (*)
Number of HandBots installed
Type of tape drives installed

Incorrect. Please refer to the appropriate SL8500 Modular

Library training for more information.

10.This circuit card is used to improve rail communications and reduce EMI
Mark for
emissions.
Review 
(1) Points

HBC
HBK
HBQ (*)
HBN
 Incorrect. Please refer to the appropriate SL8500 Modular
Library training for more information.

1The
Mark for
1.same
Review 
HBB
(1) Points
circuit
card
can be
progra
mmed
and
cabled
to
perfor
m
several
functio
ns in
the
SL8500
. Which
list of
functio
ns is
the
most
correct
?

Turntable control, CAP operations, monitoring the smoke detector

PTP, HandBot operations, & elevator control (*)
HandBot operations, control of the CAP, monitoring the front door
switches
Service Safety Door operation, PTP, monitoring Emergency Robot
Stop switches

Correct

12. When diagnosing a library fault, the best tool at this time is:
Mark for
Review 
(1) Points

SCSI/Fibre toolbox
Service Delivery Platform (SDP)
Streamline Library Console (SLC) (*)
A PC with a connection to the CLI port

Correct
 13. One DC power supply provides power for how many drives and
Mark for
HandBots, respectively?
Review 
(1) Points

8 drives and 1 HandBot

8 drives and 2 HandBots (*)
4 drives and 2 HandBots
2 drives and 2 HandBots

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.

14. Which is the correct list of tape drives currently supported by the
Mark for
SL8500?
Review 
(1) Points

T9840, LTO Gen 3,4,5,6, T10000, Quantum Super DLT (SDLT7000)

T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D, Quantum DLT
(DLT8000)
T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D, Quantum SDLT
(SDLT320)
T9x40, T10000 all generations, LTO all generations, Quantum Super
DLT (SDLT600) (*)

Correct

15. Identify the location address of a cartridge stored in CAP B of Library 2,

Mark for
rail 2, Column 31, Row 2. Hint: CAP A = L,R,C,2,r and CAP B =
Review 
L,R,C,1,r
(1) Points

2,2,31,1,2 (*)
2,31,2,1,2
31,2,2,2,1
1,2,31,2,1

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.
1With
Mark for
6.2N
Review 
pow
(1) Points
er,
how
man
y
pow
er
supp
lies
are
need
ed to
supp
ort
30
tape
drive
s and
8
robot
s?

12 (*)
14
8
10

Correct

17. How many door interlock switches are installed in the SL8500?
Mark for
Review 
(1) Points

8
2
6
4 (*)

Correct

18. The HBN card monitors which of the following SL8500 components?
Mark for
Review 
(1) Points

Smoke detector
Door switches
Robot Emergency Stop switches
All of the above (*)

Correct

19. The dynamic worldwide naming convention assigns names to the:

Mark for
Review 
(1) Points
 Drive trays
Drive slots (*)
Tape drive arrays
Tape drives

Correct

20. Most installations in EAME require which PDU?

Mark for
Review 
(1) Points

SUVA, 3-phase
Single phase 200-240
Wye, 3 phase (*)
Delta, 3-phase

Correct
2What
Mark for
1.happens
Review 
if a tape
(1) Points
Cartridge
Is
DEGAU
SSED
(fully
erased)?

Nothing
It takes too long and is not necessary.
It voids the manufacturer’s warranty.
The factory pre-recorded servo tracks are erased rendering the
media unusable. (*)
The factory pre-recorded servo tracks become a data security risk
and the media will be unusable

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.

22. Tape drives are installed in the tray based on drive type. Due to physical
Mark for
differences in drives, they have to be located at different positions
Review 
within the tray. What happens when installing the drive and the
(1) Points
incorrect mounting holes are used for that drive type?

This causes media limit errors.

Nothing happens but it looks untidy.
This causes reach errors for the library. (*)
The HandBot is pushed into the maintenance area.
 Correct

23. Which of the following is NOT a characteristics of the web-cam?

Mark for
Review 
(1) Points

Attaches to a 10/100Base-T Ethernet connection

Provides remote video but no audio (*)
Includes two cameras (one on each side of the library)
Installs above the two front access doors
Uses motorized functions

Correct

24. The Redundant Electronics, (RE) feature consists of which of the

Mark for
following?
Review 
(1) Points

A second pair of HBC/HBCR and HBT controller cards, two ECM

cPCI power supplies, one ECM fan and four external PDUs
A second pair of HBC/HBCR and HBT controller cards, two
ECMs, one ECM fan and four HBS modules
A second pair of HBC/HBCR and HBT controller cards, two ECM
cPCI power supplies, one ECM fan ,one PUE Ethernet switch and
supporting cables and four HBS modules (*)
A second pair of HBC/HBCR and HBT controller cards, two ECM
cPCI power supplies,one PUE Ethernet switch and supporting
cables, and four external PDUs

Correct

25. If either of the Emergency Robot Stop switches is pressed, power is

Mark for
removed from which of the following?
Review 
(1) Points

All DC power supplies

Rails and all DC power supplies
Front power bus and all DC power supplies
Front power bus and Rails (*)

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.
2Which
Mark for
6.card
Review 
allows
(1) Points
for
automati
c
configur
ation
from
flash
memory
if the
HBC
card is
replaced
?

HBK (*)
HBC
HBM
HBD

Correct

27. How are LSMs numbered?

Mark for
Review 
(1) Points

Top down 1-4. LSM number 1 (rail 1) is on top.

9840B
Top down 0-3. LSM number 0 (rail 1) is on top. (*)
Bottom up 0-3. LSM number 0 (rail 1) is on bottom.

Correct

28. The Cartridge Access Port motors are controlled by what circuit card?
Mark for
Review 
(1) Points

HBN
HBZ (*)
HBB
HBK

Correct

29. Which of the following is used to connect libraries together to form a

Mark for
complex and pass cartridges horizontally from library to library?
Review 
(1) Points

Pass thru Ports (*)

Elevators
 CAPs
HandBots

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.

30. How many drop off slots are there in the SL8500?
Mark for
Review 
(1) Points

4
8
32
16 (*)

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.
3What
Mark for
1.does it
Review 
mean
(1) Points
when
yellow
LEDs
flash on
and off
for
approxim
ately 10
seconds?

An new tape drive has been inserted in the drive expansion module
An error has been detected requiring an intervention
The library is about to shut down
The library is about to start up (*)

Correct

32. What does a blinking green LED on the SL8500 drive tray rear panel
Mark for
indicate?
Review 
(1) Points

Power is applied to the tray, and the drive IPL is in progress.

Power is applied to the tray, and the drive/library is active.
Power is applied to the tray, but the tray power supply card is not
activated. (*)
Power is applied to the tray, but the drive failed to complete IPL.
 Correct

33. Which statement most accurately describes the robotic redundancy in

Mark for
the SL8500?
Review 
(1) Points

If a motor fails in the robot, the robot's second motor powers pushes
it into the service area. If both motor fails, the other robot on the
same rail pushes the robot into the service area
If a motor in the robot fails, another robot on the same rail pushes it
into the service area (*)
If a motor fails in the robot, the robot uses a second motor and
continues operation. If both motor fails, a different robot replaces
the motor and the robot continues operating
If a motor fails in a robot, a robot from a different rail pushes the
failed robot into the service area

Correct

34. If either of the Emergency Robot Stop switches is pressed, power is

Mark for
removed from which of the following?
Review 
(1) Points

Rails (*)
All drives in the library
Only DC power supplies
AC power that supplies the source for the DC supplies.

Correct

35. What function do the elevators serve in the SL8500?

Mark for
Review 
(1) Points

To pass cartridges from library to library horizontally

Module identification
For entering and ejecting cartridges from the library
The elevators move cartridges entered via CAP to rail 1 and, pass
cartridges from rail/LSM to rail/LSM (*)

Correct
3Assumi
Mark for
6.ng a
Review 
N+1
(1) Points
configu
red
library
(i.e.,
one
AC
power
source)
, which
additio
nal
SL850
0 drive
and rail
power
supply
slots
are
assigne
d the
N+1
designa
tion?

Power supplies 3, 4, 17, 18 (*)

Power supplies 11, 12, 23, 24
Power supplies 1, 2, 11, 12
Power supplies 1, 2, 23, 24

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.

37. True or False? The SL8500 library always reports to ACSLS that it has
Mark for
two CAPS, even if only one physical CAP is present.
Review 
(1) Points

True (*)
False

Correct

38. Which of the following tape drive protocols are supported in the SL8500?
Mark for
Review 
(1) Points

Fibre Channel, FICON and ESCON (*)

Fibre Channel, SCSI and ESCON
Fibre Channel, SCSI, FICON and ESCON
Fibre Channel and FICON

Incorrect. Please refer to the appropriate SL8500

Modular Library training for more information.
 39. How do libraries grow?
Mark for
Review 
(1) Points

Toward the front and to the right.

From right to left as referenced from the front. (*)
It depends on the library complex location.
Any way the data center manager wishes.

Correct

40. If the library attempts to insert an upside down cartridge into an LTO
Mark for
drive it meets with obstruction resulting in the failure of the 'putCartridge'
Review 
process. What happens next?
(1) Points

The library returns the cartridge to its source slot, and sends a load
error message to the host. (*)
The library does nothing
The library returns the cartridge to the CAP
The library places the cartridge into a system cell for later removal by
the operator.

Correct
4Which
Mark for
1.of the
Review 
followi
(1) Points
ng is
used to
mount
networ
k
compo
nents
or
servers
?

Elevator Racks
PTPs
Accessory Racks (*)
CAPS

Correct

42. Which tool in the SLC would you select to find the definition of an Result
Mark for
Code?
Review 
(1) Points
 Monitors
System Detail
Utilities/ Diagnostics (*)
Reports

Correct

43. This PWA is installed in every drive tray assembly. It is considered to be

Mark for
the library/drive interface card.
Review 
(1) Points

HBD (*)
HBC
HBJ
HBV

Correct

44. When the elevator function is fully implemented, how many cartridges
Mark for
will each elevator be capable of transporting across rail boundaries at one
Review 
time?
(1) Points

5
2
4 (*)
3

Correct

45. The base SL8500 consists of what library modules?

Mark for
Review 
(1) Points

Drive and Electronics, Robotics Interface, GUI Interface

Drive and Electronics, Cartridge Interface, GUI Interface
Drive and Electronics, Cartridge Interface, and Customer Interface
Drive and Electronics, Robotics Interface, and Customer Interface (*)

Incorrect. Please refer to the appropriate SL8500 Modular

Library training for more information.
4Whi
Mark for
6.ch
Review 
mod
(1) Points
ule
is
hom
e for
the
Tall
Bot
and
how
do
they
oper
ate?

The DEM is home to the TallBots that travel back and forth, up and
down, and side to side to access cartridges from cartridge slots, tape
drives, or CAP(s).
The Base is home to the TallBots that travel back and forth, up and
down, and side to side to access cartridges from cartridge slots, tape
drives, or CAP(s).
The CEM is home to the TallBots that travel back and forth, up and
down, and side to side to access cartridges from cartridge slots, tape
drives, or CAP(s).
The TallBot does NOT belong to any one module. One or two
TallBot(s) travel back and forth, up and down, and from side to side to
access cartridges from cartridge slots, tape drives, or CAP(s). (*)

Correct

47. What is the main purpose of a library audit?

Mark for
Review 
(1) Points

To help determine the number of cartridges the customer has stored in

the Base Module.
To ensure the Dynamic World Wide Names are properly assigned
(including the elevator, the PTP and the CAP).
To make sure the customer is charged correctly for their service
contract.
To create a cartridge database and to ensure the integrity of the cartridge
database by checking each accessible cell location (*)

Incorrect. Please refer to the appropriate SL3000 Modular

Library training for more information.

48. The Drive Expansion Module can house how many tape drives?
Mark for
Review 
(1) Points

16
48
24
32 (*)
 56

Incorrect. Please refer to the appropriate SL3000 Modular

Library training for more information.

49. In the HLI-PRC numbering system for tape drives, the only numbers that are
Mark for
significant are those pertaining to the:
Review 
(1) Points

Panel and Column

LSM and Row
Panel and Drive (*)
Drive and Column
LSM and Drive

Correct

50. Which card is the library controller?

Mark for
Review 
(1) Points

HBCR (*)
PUK
PUN
HBB

Correct
5What
Mark for
1.is
Review 
being
(1) Points
done
when
the
follo
wing
proce
dure
is
execu
ted?
Add
anoth
er
PDU
of the
same
rating
,
Balan
ce the
numb
er of
requir
ed
drive
DC
powe
r
suppl
ies
for
each
PDU,
Move
the
powe
r
suppl
y in
the
Rail
Modu
le
Asse
mbly
from
the
secon
d slot
to the
third
slot,
Move
the
ECM
cPCI
powe
r
suppl
y
from
one
side
of the
cente
r line
to the
other,
Turn
on
both
PDU
powe
r
switc
hes,
Turn
on
both
ECM
powe
r
switc
hes.

Adding extra PDUs to the rail power supply

Converting from N+1 to 2N power. (*)
Adding extra PDUs to the base power supplies
Converting from N+1 to 2N+1 power.

Correct

52. What happens if the module ID block is incorrect?

Mark for
Review 
(1) Points

Nothing
The library will fail to initialize. (*)
Initialization takes too long.
The TallBot will become unmanageable.

Correct

53. Which of the following are components of the TallBot?

Mark for
Review 
(1) Points

Preloaded transfer mechanisms with short-term storage, gear and track,

copper strips for power and signal, brushes, proximity sensor and bar
code scanner
Preloaded CAP, gears and motors, copper strips for grounding the
library, brushes, proximity sensor and bar code scanner
Preloaded transfer mechanisms with short-term storage, gear and track,
copper strips for power and signal, brushes, proximity sensor and bar
code scanner
Preload assembly, reach safe sensor, brushes, proximity sensor and bar
code scanner (*)

Correct
 54. Which card is the backplane for all other cards in the ECM?
Mark for
Review 
(1) Points

HBCR
HBB
PUN
PUM (*)

Correct

55. If the TallBot hand gripper does not fully release a cartridge when it is
Mark for
placed in a slot, what prevents the cartridge from being pulled back out?
Review 
(1) Points

Cartridge retention features that have small “speed bumps” that help
prevent a cartridge from being pulled out. (*)
Cartridge retention features know if the grippers won’t release and
don’t allow the TallBot to enter cartridges into the slot.
Proximity Sensors prevent cartridges from being pulled out.
There are no features that can prevent this occurrence – cartridges
always get pulled out if this happens.

Incorrect. Please refer to the appropriate SL3000 Modular

Library training for more information.

5Assume
Mark for
6.the
Review 
custom
(1) Points
er
ordered
a dual
TallBot
configu
ration
and
wants
non-
disrupti
ve
replace
ment of
the
faulty
TallBot.
Which
of the
followi
ng
should
they
do?

Use the DEM as a parking garage so faulty TallBot replacements are

non-disruptive.
Convert a DEM to a PEM by changing the module ID at the host.
Use the AEM as a parking garage so faulty TallBot replacements are
non-disruptive. (*)
Convert two CEMs to PEMs by changing the module ID labels
shipped with the dual TallBot feature of the CEMs.

Incorrect. Please refer to the appropriate SL3000

Modular Library training for more information.

57. If you convert a Cartridge Expansion Module to a Parking Expansion

Mark for
Module, you will lose how many cartridge slots?
Review 
(1) Points

624
548
312
620 (*)
552

Correct

58. Assuming an SL3000 with a Base, DEM, and three CEMs, what is the
Mark for
maximum number of cleaning cartridges that can be stored in the
Review 
reserved system cells.
(1) Points

35
38
15
27 (*)
30

Correct

59. The SL3000 provides two 1-rack unit spaces in the Base and DEM that
Mark for
can be used for:
Review 
(1) Points

The Service Delivery Platform (SDP)

Customer hubs
Optional Ethernet switches (*)
Routers
 Any of the above devices

Incorrect. Please refer to the appropriate SL3000

Modular Library training for more information.

60. Which of the following statements is FALSE?

Mark for
Review 
(1) Points

The remote SLC must be used for partitioning setup.

Storage cells and drives not allocated to any partition can be accessed
by any host (*)
For SCSI host connections, the entire CAP can be allocated for
exclusive use by the partition or they can be left unallocated for
common use by all SCSI partitions
Storage cells and tape drives allocated to a partition can be used only
by the host(s) assigned to that partition.
Host partition connections can use either SCSI or HLI

Correct

6Inside the
Mark for
1.Tallbot
Review 
hand, the
(1) Points
proximity
sensor is
comprised
of two
parts: a
transmitte
r and a
receiver.
The
transmitte
r sends
out a
pulsed
frequency
signal and
the
receiver
detects
this signal
when it is
reflected
off of a
surface.
When a
signal
detected
by the
receiver
matches
the signal
sent by
the
transmitte
r, what
happens?

The Cartridge
Present sensor
sends an
electronic
signal to the
host to eject
the media.
A valid surface
is detected
indicating tape
cartridge
presence. (*)
The reach safe
sensor is
triggered and
the TallBot
stops until an
operator can
move the robot
safely.
The TallBot
goes to the
CAP to eject a
cartridge.

Cor
rect

62Which of the
Mark for
. following is NOT a
Review 
licensed feature of
(1) Points
the SL3000?

Partitioning
Native fibre
channel (*)
Service
Dual ports
 Dual TallBots

Cor
rect

63To support the dual

Mark for
. Tallbot feature, an
Review 
SL3000 must have
(1) Points
this minimum
power.

240V, 2N (*)
120V, 2N
240V, 2N+1
240V, N+1

Cor
rect

64Which circuit card

Mark for
. in the SL3000 is
Review 
the most difficult
(1) Points
to remove and
replace?

PUZ
PUK
PUW
PUF (*)
PUN

Cor
rect

65Which is the
Mark for
. following describes
Review 
the TallBot?
(1) Points

All parts on the

TallBot can be
replaced.
 The TallBot is
a CRU or
FRU.
The TallBot is
a CRU.
The TallBot is
a FRU. (*)
Most parts on
the TallBot can
be replaced.

Cor
rect
66. What
Mark for
does a
Review 
Cartrid
(1) Points
ge
Presen
ce
sensor
do?

It determines whether or
not the reach is safe to
get or put the cartridge
in a cell.
It lets the hand assembly
know that a cartridge is
present inside the hand
assembly. (*)
It tells the ECM to
supply power to the rail
for the TallBot.
It terminates the power
and control signal to the
TallBot is a Cartridge is
present.

Incorrect.
Please
refer to
the
appropriat
e SL3000
Modular
Library
training
for more
informati
on.
67. The Base module ships with
Mark for
the following components
Review 
installed:
(1) Points

CAP
PDUs
DC power supplies (for
a single TallBot and
eight tape drives) (*)
Choices 1 & 3
Choices 1, 2, and 3

Correct

68. What is the advantage of a

Mark for
2N versus an N + 1 Power
Review 
Configuration?
(1) Points

It provides extra power

to the DEM and is
therefore more efficient
There is no advantage –
it is simply a customer
preference.
It provides extra power
to the rails and is
therefore more efficient.
It provides AC and DC
Power redundancy. (*)

Correct

69. Where is the documentation

Mark for
for Power Distribution and
Review 
Cooling requirements found?
(1) Points

The System Assurance

Center
My Oracle Support
The Tape Support Web
Site (*)
The Customer Portal

Correct

70. What is the difference

Mark for
between N+1 and 2N power
Review 
configuration in the SL3000?
(1) Points
 N+1 power is redundant
for drives while 2N is
redundant for all
devices.
N+1 power uses two
PDUs and one more than
required DC supplies,
while 2N uses twice the
number of DC supplies.
N+1 power uses one
PDU and provides one
more than required DC
supply for drives and
rails, while 2N is fully
redundant power at AC
and DC level. (*)
N+1 power uses one
extra rail supply.

Incorrect.
Please
refer to
the
appropriat
e SL3000
Modular
Library
training
for more
informati
on.

71If you
Mark for
. were
Review 
having a
(1) Points
problem
with a
series of
CAPs on
either the
left or
the right
side of
the Base,
it would
be
prudent
to start
by
checking
the LEDs
on which
two
circuit
cards?

PUF & PUN

PUN & HBC
PUW & PUZ (*)
HBS & PUZ
PUM & HBS

Correct

72. What panel numbers are associated with a Base, a DEM, and
Mark for
two CEMs (one to the left of the DEM and one to the right of
Review 
the Base)?
(1) Points

Panels 8 - 15 (*)
Panels 10 - 17
Panels 8, 10, 12, and 14
Panels 1 - 8
Panels 1 - 4

Incorrect. Please refer to the

appropriate SL3000 Modular Library
training for more information.

73. The SL3000 has both positive and negative numbering for slot
Mark for
and drive columns. Where is the center line or reference point
Review 
and what is the highest column number possible?
(1) Points

On the left edge of the PEM module. The highest column

number possible is -18 and +18 in the AEM
On the left edge of the Base module. The highest column
number possible is -31 and +31 in the AEM. (*)
On the right edge of the Base module. The highest column
number possible is -1 and +1 in the PEM.
On the left edge of the Base module. The highest column
number possible is -18 and +18 in the AEM.

Correct

74. Assume that a library has a Base, a DEM, and a CEM (located
Mark for
beside the DEM) and the DEM has one drive bay, how many
Review 
media slots will there be on the back wall of the DEM?
(1) Points

216 (*)
195
 180
234
198

Correct

75. Which card provides the Safety interface controls and power
Mark for
distribution for accessories?
Review 
(1) Points

PUN (*)
HBB
PUK
HBCR

Incorrect. Please refer to the

appropriate SL3000 Modular Library
training for more information.
76Which
Mark for
. two
Review 
interfaces
(1) Points
are
supported
by the
T10000
tape
drive?

(Choose all correct answers)

USB 2/0
SCSI
SATA
Fibre Channel (*)
FICON (*)

Correct

77. Which statistical information is NOT included in the Media

Mark for
Information Region (MIR)?
Review 
(1) Points

Last 5 mounts statistics

End of Data block number and position
The last mounted tape drives physical address (*)
Total bytes read and written to the cartridge and number
of files on tape
 Total number of months (used to determine expiration)

Correct

78. Which is true of the 9840D drive media?

Mark for
Review 
(1) Points

It uses different media than the 9940B uses (*)

It uses the same media as the 9940B uses
Although it uses different media than the 9940B, the
9940 media can be reformatted in the 9840D drive
It uses the same media as the T10K uses

Correct

79. Which Oracle media type uses a single hub design with
Mark for
media wound around a take-up reel and positioned in front of
Review 
the read-write head?
(1) Points

9940, LTO, T10000 (*)

All Oracle media uses this design
9840, 9940, LTO
9840, 9940, T10000

Incorrect. Refer to Introduction to

Oracle StorageTek Tape Drive
Technology for more information.

80. Which of the following should you first try when

Mark for
troubleshooting read errors?
Review 
(1) Points

Shut down the drive so that customer cannot use it

Send the tape to Oracle to have it tested
Read the tape in another drive (*)
Transfer the data onto a new tape

Correct
81The MIR or
Mark for
. media
Review 
information
(1) Points
region is a
directory,
that is
written to
the back of
the tape as a
result of an
unload
command.

True
False (*)

Incorrect. Refer to Introduction to

Oracle StorageTek Tape Drive
Technology for more information.

82. What will be the indication when the drive is performing an

Mark for
Initial Program Load (IPL) or initialization?
Review 
(1) Points

The LED will flash red slowly for about two minutes
(*)
The LED will flash green until the load is complete
The LED will have a fast amber flash until the load is
complete
The LED will have a solid red light until the load is
complete

Correct

Fibre Channel Fundamentals

(Answer all questions in this section)

83. The SCSI Fibre Channel Protocol is also referred to as

Mark for
which of the following ?
Review 
(1) Points

IPPI (*)
ESCON
ATM
FCP

Incorrect. Please refer to the

“StorageTek StorageTek Fibre
Channel Fundamentals for Tape
Drives” course for more
information.

84. A World Wide Name is divided into three sections. What is

Mark for
described in Section 2 ?
Review 
(1) Points
 The port number
The serial number
The IEEE registration
The vendor identification (*)

Correct

85. A Frame in a Fibre Channel transmission includes which of

Mark for
the following ?
Review 
(1) Points

Frequency information
Calibration bits
Header information (*)
Tape drive model information

Correct
86Architectural
Mark for
. layer FC-0
Review 
describes
(1) Points
which of the
following ?

The protocol
The hardware (*)
The upper level mapping
The flow control

Correct

87. In a fabric topology, tape drives use how many bits for
Mark for
addressing ?
Review 
(1) Points

16
24 (*)
36
8

Correct

88. When a tape drive in a fabric network is powered on, what

Mark for
is the next step in the sequence required for it to be able to
Review 
operate as part of the network ?
(1) Points
 Port Login (PLOGI)
Process Login (PRLI)
Fabric registration
Fabric Login (FLOGI) (*)

Incorrect. Please refer to the

“StorageTek StorageTek Fibre
Channel Fundamentals for Tape
Drives” course for more
information.

89. What is a possible source of light in a Fibre Channel

Mark for
network ?
Review 
(1) Points

Laser (*)
Glass fiber
Electrical impulse
Fluorescent light

Correct

90. In a Fibre Channel network, a Node can best be described

Mark for
as which of the following ?
Review 
(1) Points

An optical connection
A disk
A device that can send and receive transmissions in a
Fibre Channel network (*)
A library

Correct
91In a fabric
Mark for
. topology,
Review 
what is the
(1) Points
purpose of
the Switch
Simple
Nameserver
?

It calculates World Wide Node Names

It maps each of the devices WWN to an address
assigned by the switch. (*)
It maintains a database of ports on the fabric
It connects to a public loop
 Correct

92. In an SL8500 library, how are the World Wide Names

Mark for
assigned ?
Review 
(1) Points

The host assigns the WWNs

The switch assigns WWNs
The library assigns dynamic World Wide Names (*)
They are hard coded

Correct

93. If a tape drive experiences a problem during a read

Mark for
operation it will do which of the following first ?
Review 
(1) Points

Execute the next command

Report the problem to the host by sending sense data
(*)
Eject the cartridge
Read to the end of the tape

Correct

94. Ports on Fibre Channel tape drives can operate as which of

Mark for
the following ?
Review 
(1) Points

ISL_ports
N_ports or NL_ports (*)
FL_ports
F_ports

Correct

Ethernet Fundamentals
(Answer all questions in this section)

95. What can be used to verify that the Ethernet network is

Mark for
functional ?
Review 
(1) Points

Library Operator Panel

 VOP Drive Operations (*)
SCSI Fibre Toolbox Library Drive Test
Cartridge will load and unload

Incorrect. Please refer to the

“StorageTek StorageTek Ethernet
Fundamentals for T-Series Tape
Drives” course for more infor
96Why does
Mark for
. Oracle
Review 
recommend
(1) Points
connecting
the drives
Ethernet
port to a
dedicated
service
network?

To increase switch sales

Private networks have less traffic contention (*)
To minimize security risk
To simplify network administration

Correct

97. What information does the Get ID command issued by

Mark for
STDS expect in return ?
Review 
(1) Points

The tape drive identification information such as drive

type and firmware level (*)
The tape library ID
The remote server name
The network classification

Correct

98. What is needed to run the diagnostics from the VOP ?

Mark for
Review 
(1) Points

A Fibre Channel network connection

A laptop with the service VOP installed (*)
A site server with STDS installed
A remote connection
 Correct

99. In an Ethernet switched environment, where the T10000

Mark for
tape drive is connected to an Ethernet switch and the switch
Review 
is connected to a StorageTek Diagnostic Platform, what
(1) Points
type of cable should be used ?

Fibre cables
Twisted pair serial cables
USB cables
CAT5 Ethernet cables (*)

Correct

100. What type of traffic goes across the Ethernet interface ?

Mark for
Review 
(1) Points

Data
SCSI commands
Library commands
TCP/IP Telnet and FTP commands (*)

Correct
Ethernet Fundamentals
(Answer all questions in this section)

101.What type of physical connector is used for Ethernet cables ?

Mark for
Review 
(1) Points

N_Port
D Style
RS-422
RJ45 (*)

Correct

Tape Automation Troubleshooting and Repair

(Answer all questions in this section)

102.A customer is having problems with their 9840C drives taking 37F4
Mark for
errors. Using your available resources determine what is the first
Review 
question to ask?
(1) Points
 Are there any 9840D drives in the library?
Do any tapes fail that are written by 9840C drives?
What type of drive wrote the tapes that are failing? (*)
When were the tape drives last cleaned?

Correct

103.What case progression tool uses a decision tree concept?

Mark for
Review 
(1) Points

My Oracle Support
Poirot (*)
ATR Tool
All use decision trees

Incorrect. Please refer to the Tape Automation Troubleshooting

and Repair course for more information.

104.A Customer with six 9840D Tape Drives is seeing this IEA486E
Mark for
console message with a refcode of 38D3 informing them that the
Review 
cartridge may not be performing up to its full potential. Using your
(1) Points
available resources determine which two of the following remedies
will fix this condition.

(Choose all correct answers)

This situation can be repaired by the host by locating to the

EOD block on the tape (*)
This situation can be repaired by loading this tape in an offline
drive and running the offline MIR Rebuild utility (*)
Replace the tape drive
Clean the tape drive
Send the tape back to the manufacture for warranty replacement

Incorrect. Please refer to the Tape Automation Troubleshooting

and Repair course for more information.

105.You have a T10000B drive that took a FSC 3777 permanent read
Mark for
error. What are the three most likely possibilities for this failure?
Review 
(1) Points

(Choose all correct answers)

The drive has a marginal read system (*)

The drive has down level microcode (*)
The tape has the wrong bar code label
 The tape experienced physical damage after it was written.
(possibly dropped) (*)
The tape is the wrong type for this drive

Incorrect. Please refer to the Tape Automation Troubleshooting

and Repair course for more information.

Tape Automation Troubleshooting and Repair

(Answer all questions in this section)

106You need to find instructions on how to diagnose a cleaning tape

Mark for
. issue on an StorageTek 9940B tape drive. Which technical
Review 
instruction should you reference? Refer to:
(1) Points
https://tapesupport.us.oracle.com/Products/Drives/9940/9940b.php
and https://support.oracle.com

1013660.1
1014242.1
1015810.1
1013666.1 (*)
1015284.1

Correct

107When interpreting a Fault Symptom Code for a customer, it is a

Mark for
. good practice to always share the Engineering text with them. True
Review 
or False?
(1) Points

True
False (*)

Correct

108Which section of the tape support web site

Mark for
. (https://tapesupport.us.oracle.com)contains a list of the available
Review 
tape library and drive tools?
(1) Points

Drive FSC Lookup Tool

Code and Drivers
Troubleshooting
FABs and Tech Tips
Tape Product Tools Reference (*)

Correct

109Which version of the Oracle System Handbook does not provide

Mark for
. support related information?
 Review 
(1) Points

Public (*)
Partner
Internal
Support related information is available in all versions

Correct

T10000 Tape Drive

IPL Process, Drive Error Logging and the Federal Information Processing Standards
(Answer all questions in this section)

110The purpose of the hub lock is to do what? (choose one)

Mark for
.
Review 
(1) Points

Prevent the file reel from turning or wobbling when not in use
To prevent theft
To lock the cartridge to the drive when mounted
Identify a WORM Cartridge (*)

Correct
111The
Mark for
. RFID
Review 
contains
(1) Points
which
one of
the
following
items?

Dump logs (*)

Library serial number
The state and location of the MIR (media information
region)
Servo information

Incorrect. Please refer to the

applicable StorageTek StorageTek
T10000 Tape Drive course for
more information.

112. The MIR contains various pieces of information. (choose

Mark for
one)
Review 
 (1) Points

Pointers to locate data blocks on the tape

Customer files
Error logs (*)
Drive speed settings

Correct

113. True or False: T10000 drive memory consists of an

Mark for
EEPROM, which is large enough to hold 40 mega bytes of
Review 
dumps, and about 800 kilobytes of event logs.
(1) Points

True
False (*)

Incorrect. Please refer to the

applicable StorageTek StorageTek
T10000 Tape Drive course for
more information.

114. During read and write operations, which of the following

Mark for
errors can a T10000 drive log?
Review 
(1) Points

Only permanent errors where all retry attempts failed

Only transient errors; which are recoverd in a single try
Only temporary errors which succeed after mulitple tries
Transient errors, Temporary errors and Permanent errors
(*)

Incorrect. Please refer to the

applicable StorageTek StorageTek
T10000 Tape Drive course for
more information.

115. During a cartridge load, two sensors are initially triggered.

Mark for
Select the correct pair of sensors.
Review 
(1) Points

Cartridge in Slot sensor and Cartridge Seated sensor (*)

Cartridge Seated sensor and Sport Cartridge sensor
Cartridge in Slot sensor and Write Protect sensor
Write Protect sensor and RFID

Correct
11Which one of the following describes the
Mark for
6. encryption feature of the T10000 tape drive?
Review 
(1) Points

A field upgrade
Host based
Device based (*)
A configurable software
application

Correct

117. Which of the following is a

Mark for
FIPS requirement for the
Review 
T10000 firmware?
(1) Points

Firmware must be able

to be loaded from tape
All Oracle tape drives
have to use the same
firmware
Firmware updates must
be digitally signed (*)
Customers must have
access to the firmware

Incorrect.
Please
refer to the
applicable
StorageTe
k
StorageTe
k T10000
Tape
Drive
course for
more
informatio
n.

T10000 Tape Drive Operation, Installation, and Service

(Answer all questions in this section)

118. When you press the reset

Mark for
switch on the drive or
Review 
SL8500 drive tray for more
(1) Points
than two seconds to force a
dump, the Status LED will
change to what indication?

Slow flashing green

Fast flashing red (*)
Alternating between red
and green
Slow flashing amber

Correct

119. Which one of the listed

Mark for
applications runs in your
Review 
Web browser?
(1) Points

StorageTek Diagnostic
System (STDSWin)
Virtual Operator Panel
SCSI/Fibre ToolBox
NMS Console (*)

Incorrect.
Please
refer to the
“StorageT
ek
StorageTe
k(TM)
T10000
Tape
Drive
Operation,
Installatio
n, and
Service”
course for
more
informatio
 n.

120. What application includes

Mark for
the Configure main menu?
Review 
(1) Points

Virtual Operator Panel

(*)
SCSI Fibre Toolbox
Library Drive Test
NMS Console
StorageTek Diagnostic
System (STDSWin)

Correct
12What application provides an operator panel
Mark for
1. simulation that you use to format a cartridge tape as
Review 
a dump tape?
(1) Points

NMS Console
Virtual Operator Panel
StorageTek Diagnostic
System (STDSWin) (*)
SCSI/Fibre ToolBox

Correct

122. When you replace a failed

Mark for
drive, what application do
Review 
you use to update the
(1) Points
Tracking Serial No. field
for the Service Delivery
Platform?

SCSI/Fibre ToolBox
NMS Console (*)
Virtual Operator Panel
StorageTek Diagnostic
System (STDSWin)

Correct
123. What software application
Mark for
contains a menu option to
Review 
set the drive to the
(1) Points
shipping position?

NMS Console
SCSI/Fibre ToolBox
Virtual Operator Panel
(*)
Tape Analysis Program

Correct

124. What is the application

Mark for
that does NOT provide the
Review 
capability to display drive
(1) Points
configuration settings?

StorageTek Diagnostic
System (STDSWin)
SCSI/Fibre ToolBox (*)
Virtual Operataor Panel
All of these applications
have that capability
None of these
applications provide
that capability

Correct

125. When you press the reset

Mark for
switch on the drive or
Review 
SL8500 drive tray for
(1) Points
more than two seconds to
force a dump, what
indication will the Status
LED have after the drive
completes the IPL
process?

Alternating between red

and green
 Fast flashing red
Slow flashing amber
Slow flashing green (*)

Incorrect.
Please
refer to
the
“StorageT
ek
StorageTe
k(TM)
T10000
Tape
Drive
Operation,
Installatio
n, and
Service”
course for
more
informatio
n.
12In the Virtual Operator Panel, what main menu
Mark for
6. item would you select to obtain the drive's
Review 
firmware version?
(1) Points

Drive Operations
Retrieve (*)
Configure
About

Incorrect.
Please refer
to the
“StorageTe
k
StorageTek
(TM)
T10000
Tape Drive
Operation,
Installation,
and
Service”
course for
 more
information
.

127. In the Virtual Operator

Mark for
Panel, what main menu
Review 
contains the option "Code
(1) Points
Load from Tape"?

Configure (*)
File
Drive Operations
Retrieve

Correct

128. In the Virtual Operator

Mark for
Panel, an indicator color of
Review 
magenta has what meaning?
(1) Points

A transition from one

drive state to another (*)
The initial program load
(IPL) drive process has
begun
A new firmware file has
been loaded into RAM
The drive contains an
uncollected dump file

Incorrect.
Please refer
to the
“StorageTe
k
StorageTek
(TM)
T10000
Tape Drive
Operation,
Installation,
and
Service”
course for
more
information
 .

129. In the Virtual Operator

Mark for
Panel, what main menu item
Review 
contains the option to enter
(1) Points
the IP address when you
connect to the drive?

File (*)
Drive Operations
Retrieve
Help

Incorrect.
Please refer
to the
“StorageTe
k
StorageTek
(TM)
T10000
Tape Drive
Operation,
Installation,
and
Service”
course for
more
information
.

130. The drive Status LED is fast

Mark for
flashing green. What action
Review 
should you take?
(1) Points

Click the Loaded

indicator in the Virtual
Operator Panel
Force a dump and call
support for assistance
Run the Quick QC test
that is available in the
SCSI/Fibre ToolBox
Remove the code tape
from the drive (*)
 Incorrect.
Please refer
to the
“StorageTe
k
StorageTek
(TM)
T10000
Tape Drive
Operation,
Installation,
and
Service”
course for
more
information
.

9Which three statements about PTPs are correct?

Mark for
.
Review 
(1) Points

(Choose all correct answers)

Power for the PTPs comes from inside

the assembly
The PTP feature requires at least one
Accessory Rack and for two for
redundancy (*)
Pass-thru ports (PTPs) are electro-
mechanical devices that pass one or two
cartridges to another LSM in the same
complex (*)
PTP configuration can be either: 6
assemblies, one per rail or 2 assemblies
1 per rail
An Inter-Library Communications kit
(ILC) is needed to implementPTPs and
each ILC kit supports up to five libraries
that connect to form a comple (*)

Incorrect. Please refer to

Using the the appropriate SL8500
Mark for
SLC, what Modular Library training
Review 
two items for more information.
(1) Points
in the
Permanent
Reports list
contain
information
that can
 NOT be
found
elsewhere
within the
SLC menu
pages?

Library Details and Event Log

Software Versions and Cartridge Summary
Software Versions and Drive Details
Event Log and Cartridge Summary (*)

27. Non-labeled
Mark for Review 
cartridges will NOT
(1) Points
be supported in
SL8500 libraries. If
a cartridge is found
without a label, it
will be:

Reported by the console

Marked as a scratch tape
Exported (*)
Left alone and flagged

What
Mark for Review 
card is
(1) Points
the
interface
between
the host
and the
library?
41.Which is
Mark for Review 
the
(1) Points
correct
list of
tape
drives
currently
supported
by the
SL8500?

T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D,

Quantum DLT (DLT8000)
T9x40, T10000 all generations, LTO all
generations, Quantum Super DLT (SDLT600)
(*)
T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D,
Quantum SDLT (SDLT320)
T9840, LTO Gen 3,4,5,6, T10000, Quantum
Super DLT (SDLT7000)

48.Where can
Mark for Review 
card and
(1) Points
component
 functions
as well as
LED status
indicators
and their
meaning
be found?

My Oracle Support
StorageTek SL3000 Modular Library System
Principles of Operation found on the Tape
Support Website (*)
StorageTek System Assurance Guide located on
the Tape Support Website
The Oracle SPLAT WebSite

55.Which
Mark for Review 
statement
(1) Points
describes this
configuration:
A Base
module with
eight drives,
no operator
panel or
window. One
DEM with
eight drives
and no
operator
panel,
window or
CAP. Eight
CEMs with
cartridge slots
only, dual
TallBots with
two AEMs.

This configuration provides average storage

capacity.
This configuration provides the maximum
storage capacity. (*)
 This configuration provides the minimum
storage capacity.
This configuration is not possible with that
much storage capacity.
68.Where do
Mark for Review 
direct
(1) Points
power and
control
signals for
the TallBot
come from
and how
are these
terminated?

Power and control signals for the TallBot come

from the DEM and power terminators are stored at
the end of each rail.
Power and control signals for the TallBot come
from the ECM which is directly connected to the
TallBot. Rail terminators are stored at the
beginning of each rail.
Power and control signals come from two copper
strips separated by an insulator. Rail power
terminators are installed at each end of the power
strips. (*)
Power and control signals for the TallBot come
from the Base Module and power terminators are
stored at the beginning of each rail.

Incorrect. Please refer

to the appropriate
SL3000 Modular
Library training for
more information.
.Why
Mark for Review 
aren’t
(1) Points
drive
trays
replaced
if a tape
drive is
faulty?

Replacing them is too laborious. If a drive has problems,

the entire drive tray is decommissioned.
They are tied to entitlement, only the drives within the
tray are replaced. (*)
It is common for a drive tray to be replaced.
 They are tied to entitlement and therefore, if a drive has
problems, the entire drive tray is decommissioned.

Incorrect. Please refer to

the appropriate SL3000
Modular Library training
for more information.
6.If the tape
Mark for Review 
cartridge
(1) Points
RFID is
unreadable
by the
T10k tape
drive, the
drive will
still mount
the tape
and
emulate a
9940 tape
drive.

True
False (*)

Incorrect. Refer to
Introduction to Oracle
StorageTek Tape Drive
Technology for more
information.
1.Which
Mark for Review 
three
(1) Points
elements
are kept in
the RFID
chip on
the T10K
tape
Cartridge?

Type of tape (data, dump, code, or cleaning), location of

the MIR and end of data on tape, and manufacturing
information (*)
The IP address of the drive that is tape is inserted into,
type of tape (data, dump, code, or cleaning), and the cell
location that the tape cartridge was taken from
State of the MIR, cell location that the tape cartridge was
taken from, and IP address of the drive the tape is inserted
into
Type of tape (data, dump, code, or cleaning), cell location
that the tape cartridge was taken from, and state of MIR
 Incorrect. Refer to
Introduction to Oracle
StorageTek Tape Drive
Technology for more
information.

8When
Mark for
5.a tape
Review 
drive
(1) Points
in a
fabric
netw
ork is
powe
red
on,
what
is the
next
step
in the
seque
nce
requir
ed for
it to
be
able
to
opera
te as
part
of the
netw
ork ?

Fabric Login (FLOGI) (*)

Fabric registration
Port Login (PLOGI)
Process Login (PRLI)

Incorrect. Please refer to the

“StorageTek StorageTek Fibre Channel
Fundamentals for Tape Drives” course
for more information.
10You
Mark for
8. have a
Review 
T10000
(1) Points
 B drive
that
took a
FSC
3777
perman
ent
read
error.
What
are the
three
most
likely
possibil
ities for
this
failure?

(Choose all correct answers)

The tape has the wrong bar code label

The tape experienced physical damage after it was
written. (possibly dropped) (*)
The drive has a marginal read system (*)
The drive has down level microcode (*)
The tape is the wrong type for this drive

Incorrect. Please refer to the Tape

Automation Troubleshooting and
Repair course for more information.
11Why
Mark for
1. does
Review 
the
(1) Points
T10
000
drive
matc
h the
tape
spee
d to
the
data
trans
fer
spee
d
 from
the
host
?

To minimize tape repositioning (*)

The drive cannot change its speed
To enable it to work with more operating systems
To empty the buffer quicker

Incorrect. Please refer to the applicable

StorageTek StorageTek T10000 Tape
Drive course for more information.
1Which
Mark for
4.IPL
Review 
stage
(1) Points
perform
s the
function
al code
initializa
tion?

Stage 2
Stage 4
Stage 1
Stage 5
Stage 3 (*)

Incorrect. Please refer to the

applicable StorageTek StorageTek
T10000 Tape Drive course for more
information.
12The
Mark for
9. drive
Review 
Encryp
(1) Points
tion
LED is
green.
What
does
this
tell
you?
The drive is enabled for encryption
The drive has keys for the currently loaded tape
The drive is not enabled for Encryption (*)
The drive is set up for Encryption but has no tape
loaded

Incorrect. Please refer to the

“StorageTek StorageTek(TM)
T10000 Tape Drive Operation,
Installation, and Service” course for
more information.