Software Upgrade

Overview Install iVista

bellavista can be upgraded to new software versions Download iVista from https://www.ivista.ch and install it
and/or options via the internet. A USB memory stick with on any Windows computer.
a minimum capacity of 2 GB and a computer with inter-
net connection are required. The software iVista is used
to manage the upgrades. iVista can be downloaded from
the internet and also serves as viewer for exported trend-
ing data. Upgrades are individual for each bellavista and
cannot be installed on another unit. The software up-
grade procedure consists of five main steps:

iVista home page to download the software

 You require administration rights on your computer

to install the iVista software
 iVista automatically checks for new versions every
time it is started
Software upgrade procedure

Important The ports 80 and 443 must be config-

a) Make a USB stick “bellavista ready” (p. 2) ured as open in your PC and router net-
b) Get bellavista device information (serial number and work settings to use iVista
configuration) (p. 3)
c) Download the upgrade onto the USB stick (p. 3)
d) Install the upgrade on bellavista (p. 4)
e) Give feedback to the iVista database (traceability
data base) (p. 5)

The following chapters describe the above steps in de-

tail.

Important Please note that Trending Data and

saved Profiles may be lost during the
software upgrade. It is highly recom-
mended to export all saved Profiles
(see bellavista User Manual) and even-
tually relevant the Trending Data prior
to the software upgrade.

1
 Software Upgrade

Upgrade Procedure

a) Make USB Stick “bellavista-ready”

If a USB stick is used for software upgrading for the first Disconnect the USB stick from your computer
time, it has to be made “bellavista-ready”:
Start iVista (internet connection required)
Select Update bellavista

The application Update bellavista is password pro-

tected. Password is available upon request from imtmed-
ical technical support.

Connect the USB stick with your computer

Select the USB stick (if more than one is connected)
Click Prepare USB Stick
Wait, until the message USB stick prepared ap-
pears, then click OK
Download the following zip-file: Screenshot iVista

https://downloads.imt.ch/cyldafjvgc/iVista.UpdateDetectionHD.zip
Unpack/extract the downloaded zip-folder to the
Existing Data on your USB stick will not be affected.
USB stick
The file structure on your USB stick must then look
exactly as follows:

These directories and its content make the USB stick

“bellavista-ready”. They can be e-mailed or copied to
other USB sticks.

2
b) Get bellavista Device Information c) Download Upgrade onto USB Stick

Switch on the bellavista and wait until the start-up is
completed
Connect the “bellavista-ready” USB stick with the
bellavista
bellavista automatically stores LOG files and device ID
on the USB stick. A small grey bar pops up in the upper
left corner of the screen showing the download progress.
Wait until the grey bar disappears, then disconnect
the USB stick from the bellavista
Reconnect the USB stick with your computer running
iVista (iVista automatically changes to the screen
showed in the screenshot below)
Select the bellavista serial number you want to up-
grade in the Devices panel
Check if an update for the selected bellavista serial
number is available (if no update is available, there
will be the message Device is up to date in he On
server panel)
Select the (latest) update by checking the corre-
sponding checkbox in the On server panel

You can repeat the steps 2 to 4 for further bellavista se-

rial numbers. The serial numbers of all the devices of
those a device ID file is stored on the USB stick will be
displayed in the Devices panel.

Click Download selection to download all selected

updates and store them on the USB stick
Wait, until the Message Update copied success-
fully appears
Click OK
Screenshot bellavista device ID and LOG file download
Safely disconnect the USB stick from your computer
using Windows functionality

This file contains the device ID of the bellavista with se-

rial number MB100123. It is required for iVista to down-
load the right upgrade. This file can be e-mailed or cop-
ied to other USB sticks.

This is a bellavista LOG file of the bellavista with the se-

rial number MB100123, downloaded on May 27th 2014 at
08:06:43 PM. Please e-mail for trouble shooting.

Screenshot iVista

3
 Software Upgrade

d) Install Upgrade on bellavista

Reconnect the prepared USB stick with the bel-

lavista

This is an update description file for the bellavista with bellavista again automatically stores the actual LOG files

the serial number MB100123. and device ID on the USB stick. A small grey bar pops
up in the upper left corner of the screen showing the
download process. After the download is completed, a
This is the actual update data. message that indicates that a software upgrade has
been detected appears in the grey bar in the upper left
corner of the screen.

Save the current settings as a profile named “Last-

Settings”, then export all profiles to the USB stick
(see bellavista User Manual for details)
Export relevant Trending Data which may be used
for post-analysis to the USB stick (see bellavista
Service Manual for details)
As soon as the grey bar indicates that a upgrade has
been detected, go to page two of the bellavista Main
Menu (see screenshot below)

A new button Software Update appears in the section

User (see screenshot below)

Screenshot page two bellavista Main Menu

Select Software Update

Read the note on the appeared message box care-
fully, then select Start Update
Wait until the progress bar reached the end and bel-
lavista shuts down automatically
Switch on bellavista

The bootloader software starts and performs the upgrade

4
 e) Feedback to iVista

Wait until the software upgrade is completed and the

We sincerely ask you to perform this last step as it allows
bootloader software asks you to restart the device
us to give you much better support when we can be sure
(see screenshot below)
the upgrade has been performed successfully and our
database is up-to-date.

Disconnect and reconnect the USB stick on the bel-

lavista you just upgraded

bellavista again automatically stores the actual LOG files

and device ID on the USB stick. A small grey bar pops
up in the upper left corner of the screen showing the
download process.

Wait until the grey bar disappears, then disconnect

Screenshot bootloader software
the USB stick from the bellavista
Reconnect the USB stick with your computer running
Shut down bellavista by pressing and holding the
iVista (iVista automatically changes to the screen
power button for about ten seconds
showed in the screenshot below)
Switch on bellavista
iVista will automatically update the bellavista data base
During the prolonged start-up period the new version is
with the up-to-date device information
initialized and then ready for use. If the update includes
the operating system, the device will ask for system time
and touch screen calibration. Check if the iVista database indicates that the bel-
lavista is up to date (message Device is up to date
in the On server panel, see picture below)
Go to page three of the bellavista Main Menu
Select About bellavista
Check if the correct software version is installed on
bellavista
Import the profiles saved on the USB stick (see bel-
lavista User Manual for details)
Load the profile named “LastSettings”
Check if the trending data has been lost during the
software update and hand over the corresponding
exported files to the end user, if necessary

Danger After a software upgrade always per-

form a quick check (see bellavista Screenshot iVista

user manual) to ensure full function-

ality.