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JOB DESCRIPTION
Reason for Evaluation:
 New Job  Existing Job  Promotion or  Other __________
Job Title Lead Business Analyst Job Code
Business/Function IT Grade/Career Level
Segment/Family Business Analysis FLSA Status (US Only) Exempt
Sub-Function

POSITION SUMMARY
In just a few sentences, broadly describe the main purpose of the job. Indicate what is done and why (outcome). i.e., answer the
question, “Why does the job exist?” Please describe in simple terms what the job holder must do to accomplish the main purpose of
the job and the amount of direction that is required to perform the function. If the job manages others, describe the management
duties (including authority to hire/fire/recommend pay increases/manage overall work product/schedule, etc.

The purpose of this position is to manage the development and ongoing support for multiple software
applications.

The role involves participating in the entire lifecycle of the application from concept, requirements, design,
development, and QA to delivery.

Helps product management set functional plans and then produces designs to execute those plans.

ESSENTIAL JOB RESPONSIBILITIES

List and describe the position’s key responsibilities in order of importance, and indicate the approximate percentage of time spent
on the responsibility. (Percentages should add up to 100%.) For each, describe in simple terms what the job holder must do to
accomplish the main purpose of the job and the amount of direction that is required to perform the job duties. If the job manages
others, describe the management duties (including authority to hire/fire/recommend pay increases/manage overall work
product/schedule, etc.) Insert additional rows as needed.

Note: These statements are not intended to be an exhaustive list of all responsibilities and duties.

% of time
Responsibility
spent
1 Requirements Analysis and Development 50%
- Lead User Group Meetings and work with key business stakeholders to prioritize
feature requests
- Develop Support development of product roadmap
- Write business specifications detailing the operation of the application or specific
function based on Roadmap needs
- Driving a solution set across development teams through market requirements,
product roadmap, and positioning.
- - Liaise with development team to ensure requirements are clear and to resolve
outstanding questions or issues

Working under limited supervision:

• Elicit requirements from internal and external stakeholders using various
methods, such as interviews, document analysis, and product analysis, and create
functional specifications.
• Support Q&A from colleagues across the company on their domain's business
functionality
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* Directs the functional aspect of the day-to-day sprint team work
* Perform acceptance testing on features they have designed, to ensure the
features deliver the expected business value/result
* Maintain high level knowledge of the entire application, and be an expert
resource on the functional behavior of multiple modules/areas of the system.
* Serve to provide usability perspective and direction to the development team, in
conjunction with customers and User Experience designers
* Use knowledge of the industry and product domain to proactively suggest
solutions and help with product backlog development

2 End User Support 30%

- Prepare training materials
- Answer users’ questions
- Troubleshoot bug reports
3 QA 20%
- Participate in the development and execution of test plans
- Provide sign off on functionality prior to promotion to production.
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POSITION SCOPE
Provide quantitative and qualitative information related to the position’s scope and job impact. If not applicable, indicate “n/a”.

Revenue generation / Individual revenue accountability

asset management n/a
(i.e., personal revenue goal)
accountability
Team revenue accountability
(i.e., total revenue for team(s) under the n/a
position’s management)
Management
responsibility Number of direct reports 0
(i.e., hiring, coaching,
scheduling / delegating work, Total reports
0
performance reviews) (Direct and indirect)
Project management Typical project team size 2-8
(i.e., indirect management of
project teams) Manages multiple projects?
yes
(Yes/No)
Percentage of time spent on
15%
project management
Regional Scope of Domestic (focus is within a country
responsibility or neighboring countries):
(identify and provide detail) Specify Country/Countries
Regional (Focus is across a
continental region [e.g. Europe, Asia,
Middle East, Latin America]):
Specify Region/Regions
Global (world-wide) x

KNOWLEDGE, SKILLS AND ABILITIES

Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for
this position.

Education Bachelor’s degree in finance related field (e.g. finance, economics,

(degree / diploma)
Experience
Knowledge and skills
(general and technical)
Other requirements
(licenses, certifications,
specialized training)
mathematics, etc.) or equivalent combination of education and work
experience acceptable.
 10+ years of experience developing and supporting LOB software
applications.
 Excellent oral and written communication skills
 Demonstrate the ability to facilitate, negotiate and influence when
working with teams and projects as well as business decisions
 Excellent creative problem solving skills
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WORKING RELATIONSHIPS
Indicate the primary internal and external contacts with whom the position interacts on a regular and recurring basis, and the
purpose / nature of the relationship. If describing a consulting role, indicate the typical client contacts (e.g., manager, vice
president, CEO, board of directors.) Indicate whether the contacts are typically domestic or international. If not applicable, indicate
“n/a”.

Internal contacts Internal LOB contacts

(and purpose / nature of
relationship)
External contacts Vendors
(and purpose / nature of
relationship)

ORGANIZATION STRUCTURE
Indicate the reporting relationship of this position to others in the business / function. If not applicable, indicate “n/a”.

Next Level Manager Title

Manager / Supervisor Title “Dotted Line” Manager Title

Leader Business Analysis n/a

Job Title Job Titles of Peers

Lead Specialist Business n/a

Analysis

Job Title(s) of Direct Reports

ADDITIONAL INFORMATION / COMMENTS

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APPROVALS

Name: Enterprise Wide Compensation

Prepared by Design Team Date: 11/25/14
Title: (Karel Turner)
Name:
Business/Function Approval Date:
Title:
Name:
Human Resources Approval Date:
Title:
MMC Legal Review Name:
Date:
(For US FLSA) Title:
New FLSA Status Date: