Natalie DeMichele

(847) 254-2499 | ndemichele889@gmail.com

EDUCATION

Illinois State University Normal, IL

Bachelor of Science in Public Relations Aug 2019 - Present
William Rainey Harper College Palatine, IL
Associate of Arts Jan 2018 – May 2019
Northern Arizona University Flagstaff, AZ
Aug 2017 – Dec 2017

PROFESSIONAL EXPERIENCE

Biaggi’s Ristorante Italiano Deer Park, IL

Hostess April 2018 – Dec 2019
· Scheduled reservations and planned seating arrangements prior to guests arriving
· Handled complaints with effective listening skills and working with management team
· Provided guests with alternative options if wait time was too long for their liking
· Assisted servers with tables during peak hours
Lorenn’s Hallmark Hoffman Estates, IL
Sales Associate March 2015 – Dec 2016

· Responsibilities included working the cash register and merchandise stocking

· Organized and styled shelves and mannequins that would appeal to customers
· Answered phone calls and provided customers with accurate information
· Provided excellent customer service

SKILLS

· Proficient in Microsoft Suite

· Excellent customer service, planning and organizational skills
· Can lead a team or co-workers
· Team oriented worker with great interpersonal skills
· Driven and hard working
· Certified in Google Analytics

VOLUNTEER WORK

St. Vincent de Paul Center Dec 2011 – Present

Chicago, IL
· Served food and beverage to low income families
· Handed out presents to children and raffled gift baskets to parents
Sparrow’s Nest Thrift Store May 2017
Palatine, IL
· Organized and styled store to make it look more appealing
 · Responsibilities included: cleaning, restocking and merchandising
Feed My Starving Children May 2013
Schaumburg, IL
· Packed food packs to be sent to developing countries