5.

QUALITY ASSURANCE/QUALITY CONTROL

Quality control started from reception, processing, grading, packing and dispatch. To mark the
continuity of quality control, the certification must be given to the industry. It must have the approvement
of COA certification of analysis and the confirmation of the third party before packed and release to the
customer. For example, the certification of the ISO 9001:2000 and quality management standard in 2003
by Lyords register Quality Assurance incorporated received in 2001 were be given to Syarikat Tenaga
(Gemas) Sdn Bhd.

In certain industry baling, they It began from the incoming raw materials at the reception until the final
stage. They have the QC department, which is a total quality worker, to make sure that the incoming
products are in good shape and to test the DRC for the raw materials right after they arrive. It is intended
to ensure that high-quality cup lumps are collected and to define the price that should be offered to
stakeholders. Apart from that, the bale is often supposed to be thoroughly dry and matured enough before
the release process. If the bales are not completely mature, they will be stored in a particular store until
they are fully matured. If it is not yet mature, it will be reprocessed with the normal protocol and care.
Items will undergo consistency checking in the plant laboratory.

In order for PRI, ammonia content in the rubber and viscosity to be examined at home using Mooney
Viscosity and for the external lab, the factory must give a few samples of the product to monitor for the
other parameters before continuing with further processes of SMR 10 and SMR 20. During the baling
process, employees will remove the white spot in the rubber biscuits to ensure their quality before
packing.