The nature of change for Le Chic Restaurant is complex.

There are multiple internal and external factors

which contributes towards change. Most of the time it is essential for the organizations to change in
order to remain competitive in the market. The change will ultimately alter the current state either in
the form of transformational change or incremental change[CITATION Joh14 \l 1033 ].

I will use Nadler et al.’s Topology of Change [ CITATION Dav95 \l 1033 ] as mentioned on page 26 of
[CITATION Joh14 \l 1033 ]. This model elaborates the framework for nature of change in the
organization. The first dimension along with vertical axis is two types of change 1) incremental change 2)
transformation change. Second dimension is along horizontal axis which represent the how the
organization is responding to change. There are two elements for organizational response 1) Proactive
2) Reactive

Topology of Change – Le Chic Restaurant

Incremental Transformational

Proactive Tuning Reorientation

Reactive Adaptation Re-creation

Type of organizational Change (Source: Adapted from Nadler et al., 1995 in [CITATION Joh14 \l 1033 ]
page 26

Tuning is at the intersection of incremental change with proactive approach. This demonstrate a change
in which change is not done due urgent or critical reason. Main purpose of change in this situation is for
the betterment and improvement in different element of organization. This change is characterized by
small changes and regular adjustment to existing policies, procedures and operations of the business
over a period of time. In case of Le Chic Restaurant the change is neither incremental nor demonstrate
any proactive action from the side of the management.

Adaptive change is a result of gradual external change factors which forced management of
organization to consider change as an option. Adaptive change is does not require significant change in
the organizational setup.

Re-orientation is proactive approach by management to bring change in the anticipation of future

opportunities or threats. This approach is future focused and does not initiated by immediate threat due
to internal or external factors. Le Chic Restaurant did realize that change is imminent due to changing
external factors but this does not happen with proactive approach.

Re-creation is best representative of nature of change in Le Chic Restaurant. This type of change is
combination of transformational change but initiated when external threats already materialized. This
type of change will result in complete structural and organizational change in the Le Chic Restaurant.

Following are the factors elaborate this point:

 Competition is getting fierce for Le Chic Restaurant with the passage of time. The organization is
currently focusing on their existing menu and location of restaurant in busy area to grab
 customers. But this situation is changing with the entrance of new competitors in the form of
bars and alternate eatable places.
 Lack of operational efficiently is leading towards delayed orders which eventually result in
customer switching eating place.
 Le Chic Restaurant management using traditional method for order processing. Due to multiple
factors this system is becoming hindrance for the organization to work effectively and efficiently.
 Profit margin are shrinking due to increase in completion. This is leading towards financial
pressure to change the current way of running the restaurant.