Professional Documents
Culture Documents
Description
The last update of the Image Library Service Site was done three years ago. It is outdated in terms of
appearance, performance, and user experience.
An investigation was performed to develop performance requirements and a new vision of the UI.
The purpose of this project is to develop a new design and implement a brand new site. The new site
deployment is not a part of this project. Due to its complexity, it will be done as a separate project.
Any updates or improvements to the database should not be performed unless needed.
Nizhebetskiy Dmitriy is assigned as the project manager. He has the authority to select the required
team and determine the final budget.
Business Case
All closest competitors have up-to-date, responsive, and fast websites. Customer satisfaction with our
service has dropped to a level of severe attrition.
This project is called to update the Image Library Services site. The new site should have good
search and filtering capabilities. UI should be clutter-free and focused on finding and previewing
images in the library. The site should be fast, responsive, and support available accessibility features.
We expect to regain our first position as an image content provider within a year after the new site is
online.
Resources Preassigned
Patricia Smith from the design team is already assigned to the project on a full-time basis. The
project manager will predefine other Resources.
Stakeholders
Andrew Peterson represents the design team, Ray Jackson, from the customer support team, Lora
James, from marketing. They are available to support the project as required.
There are requirements for the new site’s performance and a description of a general vision of its
design as attachments to this document.
In no way, the new website should reduce existing functionality for users.
Product Description/Deliverable
The new version of the site that is tested and ready for deployment.
Assumptions
Constraints
The new site should be ready for deployment by October 20. The Project Manager should provide the
Work Breakdown Structure within one week. A list of risks should be delivered within three weeks.
The final design should be ready and approved within two months.
This project aims to develop a site with the speed performance level stated in the requirements.
Attrition should be reduced to 3%. Budget limits and deadlines are the next priority.
- Release date: Due no later than October 20, 2016. - Summary budget: $100,000
Project Approval Requirements
The final design will be approved by the Head of the Design Department. The Sponsor will approve
WBS.
Because we have little experience in improving and measuring customer satisfaction, it is possible
that the new site will not meet end-users’ expectations. Therefore, our goals will not be reached.
Due to customer attrition, project delays may cause serious customer losses.