St.

Mary’s University
College of Open and Distance Learning
Managerial Communication/ Business Communication
Tutorial Questions
(2011-III)
Name: ____________________________
ID.N0: ____________________________
Department: _______________________
Center: ___________________________
Term: _____________________________
Program: Degree
Instructions:
 This is the only tutorial question of this course.
 This tutorial question is to be completed and submitted to the office of your center. Do
not attempt the tutorial questions until you are certain that you have understood the
units it covers and have revised your self-test exercises and learning activities, and other
necessary references.
 If you have any question about the units and activities, state the item/s clearly on a
separate sheet of paper and attach to your tutorial questions answer papers.
 Due Date: This tutorial question has to be submitted to the office of your center after
the TUTORIAL PROGRAM within a week time. Please strictly follow the deadline
indicated.
Part I Short Answer
Give short and precise answer to the following questions in the space provided.
(1pt. each)
1. Mention the impacts of advanced communication technologies to the business
communicator.
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2. Write down the types of messages that flow from management to subordinates.
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St. Mary’s University 1 Managerial Communication/ Business Communication (Degree)
3. What are the two types of cover letters?
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4. What are the four Taylor’s ‘best way’ to the problems of production and management?
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5. List down the types of consideration letters.
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6. Mention the four fundamental principles of sales.

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7. List down the purposes for which horizontal communication is important in an organization.
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8. Mention the importance of effective communication in business.
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9. List down the advantages of flat organizations.
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10. Mention the communication behaviors of theory ‘Y’ according to Douglas McGregor.
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St. Mary’s University 2 Managerial Communication/ Business Communication (Degree)