D4B805CB339-Manual For Troubleshooting and Diagnosing Noises

Service
Workshop Manual
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Golf Variant 2010 ➤ ,
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Manual for Troubleshooting and Diagnosing Noises
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Edition 12.2017
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List of Workshop Manual Repair Groups
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00 - Technical data
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Technical information should always be available to the foremen and mechanics,

because their careful and constant adherence to the instructions is essential to
ensure vehicle road-worthiness and safety. In addition, the normal basic safety
precautions for working on motor vehicles must, as a matter of course, be
observed.
All rights reserved.

No reproduction without prior agreement from publisher.
Copyright © 2017 Volkswagen AG, Wolfsburg D4B805CB339

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No reproduction without prior agreement from publisher. Prote AG.
Copyright © 2017 Volkswagen AG, Wolfsburg D4B805CB339

Arteon 2018 ➤ , Beetle 2012 ➤ , CC 2010 ➤ , CC 2012 ➤ , Eos 2006 ➤ , ...
Manual for Troubleshooting and Diagnosing Noises - Edition 12.2017
Contents
00 - Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Acoustic considerations during vehicle development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Vibration insulation film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 General procedure for identifying noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 General procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Identifying a noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.3 Aid for localising noise by means of audio recordings (frequencies) . . . . . . . . . . . . . . . . . . 6
3.4 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4 Volkswagen equipment for localising noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.1 Ultrasonic tester VAG 1842 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.2 Endoscope VAS 6748A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.1 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.2 Designations for noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Contents i
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ii Contents
00 – Technical data
1 Introduction
(VRL011149; Edition 12.2017)
During normal vehicle operation there are normal operating
noises and vibration. However, there may be disturbing sounds
or noises which indicate a special condition such as malfunctions,
wear or ageing and which sometimes indicate a potential failure
in the near future.
If noises or vibrations are perceived as unpleasant, they are to be
treated as an issue for the customer.
The customer may be worried by such noises even if they are not
very loud. It may be a new noise which was not heard before or
an unpleasant noise for the customer. Therefore, it is essential to
verify the customer complaint accordingly.
To allow for better classification and identification of these noises
it may be helpful to know the characteristics and theory of sound.
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1. Introduction 1
2 Acoustic considerations during vehi‐

cle development
Throughout the history of motor vehicles, noises have been con‐
tinuously reduced to achieve greater comfort. In addition, other
characteristics have been improved as well (stability, air condi‐
tioning, ergonomics, leak tightness, safety, corrosion protection,
engine output, etc.).
In addition to reducing the number and the level of noises, in‐
cluding dynamic noises, mechanical noises and noises from the
wheel suspension, the noises have been insulated to prevent AG. Volkswagen AG d
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In this way the noises have been insulated to an extent which riwas
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All this has been achieved not only by preventing noise from being
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generated, but also by insulating noise and vibrations. For this
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2.1 Vibration insulation film
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The vibration insulation film is mainly used for insulating the ve‐
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vehicle interior as well as the generation of noise by large vibrat‐
ing body panels.
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2 Rep. gr.00 - Technical data

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2. Acoustic considerations during vehicle development 3

2.2 Insulation
The noise insulation prevents the propagation of driving noise via
cavities into the vehicle interior and thus insulates the vehicle in‐
terior from excessive noise.
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2 - Noise insulation in upper au ac
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3 - Noise insulation in upper
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3 General procedure for identifying
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3.1 General procedure
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The steps below must be followed in the specified order when
identifying a noise:
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♦ To allow for properly identification of a noise and the reason
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for a complaint, the checklist must always be completed in the
presence of the regular vehicle user. Start with asking for the
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origin, the type, the point in time when the noise occurs and
the designation of the noise.
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♦ Refer to technical product information documents (TPIs).
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♦ Localise the noise using the specified tools.
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♦ After diagnosing the noise, complete the checklist.
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It is essential to note the environmental conditions at the point in

time when the noise occurred.
3.2 Identifying a noise

The general procedure must be adhered to when localising and
identifying a noise. The following factors are critical for identifying
a noise:
♦ Other sources of noise
♦ Hearing acuity of mechanic
♦ Reproducibility of the circumstances under which a noise is
generated
♦ New vehicle model which mechanic does not know well
The particular steps are described below. The order may be
adapted in accordance with the experiences the mechanic made
during previous noise-related work.
It is recommended to adhere to the order below as a reference.
3.2.1 Localising origin of noise

To simplify the procedure, it is recommended to start by dividing
the vehicle into quadrants, e.g. front, rear, left and right. In this
way, it is easier to isolate the potential cause.
The diagram from the ⇒ “3.4 Checklist”, page 8 may also be
used to mark the area or areas in which the noise could be local‐
ised.
3.2.2 Identifying the type of noise

In this step the noises are differentiated according to their char‐
acteristics to allow for identifying the potential cause more pre‐
cisely. For this, the hearing must be trained accordingly to be
3. General procedure for identifying noises 5

capable of differentiating the various sounds from each other for

a correct identification.
As explained above, low-pitch and high-pitch sounds must be dif‐
ferentiated. Low-pitch sounds have a low frequency such as the
male voice, whereas high-pitch sounds have a high frequency
such as the female voice.
In addition, it must be determined whether the noise occurs peri‐
odically or continuously.
The duration must be differentiated as well, i.e. whether it is a
short or long noise.
Another important aspect is the composition of a noise, i.e. wheth‐ gen AG
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3.2.3 Identifying the point in time when the
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In many cases the point in time when the noise occurs is the cru‐
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any other issue in the component.
Such point in time could be the activation of the air conditioner
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compressor, to driving through a pothole, etc.
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3.2.4 Identifying the noise by definition or des‐

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To identify noises by means of similarities with other noises from
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3.3 Aid for localising noise by means of au‐
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The aim of this chapter is to provide an aid for the identification
and localisation of noises by playing various audio frequencies
via the sound system of the vehicle.
In this way, vibrations can be generated in order to localise com‐
ponents that cause noise.
This method is used for noises in doors, trims and around loud‐
speakers which are generated by the output of the audio system.
This method can be used for noise caused when the vehicle is
stationary.
3.3.1 Preparing an audio CD with downloaded

files
– Download the WAV files and CD cover from the website of
your importer or contact your importer.
– Copy the various audio files in this order onto a CD.
♦ 01. Music [1:38]
♦ 02. 50 Hz sine curve [0:42]

♦ 03. 60 Hz sine curve [0:42]

♦ 04. 70 Hz sine curve [0:42]
♦ 05. 80 Hz sine curve [0:42]
♦ 06. 90 Hz sine curve [0:42]
♦ 07. 100 Hz sine curve [0:42]
♦ 08. 110 Hz sine curve [0:42]
♦ 09. 120 Hz sine curve [0:42]
♦ 10. 130 Hz sine curve [0:42]
3.3.2 List of audio tracks

Track 1 ► Music
Note
When this track is played at the volume specified for the vehicle,
there may be no noises in the area of the loudspeakers and the
door trims.
Tracks 2 - 10
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♦ Theses
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♦ The individual tracks are to be played in succession until a
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potential noise source can be identified.

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3.3.3 Conditions for testing

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The following conditions must be observed during execution:

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♦ Start fault finding with activation volume level 2 on the radio

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♦ Bass and treble of the radio must be set to neutral

♦ The fader control must be set to neutral
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♦ Slowly increase the volume of the radio until the components

causing the noise begin to vibrate
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♦ The maximum volume of 50% should not be exceeded

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3.3.4 Conditions for performing the audio test

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It is recommended to perform noise localisation by two mechan‐

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The workshop area in which the test is carried out must be as
quiet as possible.

Note
After the source of the noise has been eliminated, perform the
audio test again.
3.4 Checklist
The checklist provides assistance when identifying and localising
a noise in the workshop and is used as a protocol. It is very useful
for the data acquisition. The first part is to be completed in ad‐
vance together with the regular user of the vehicle to obtain more
information on the respective noise.
Description of the checklist (guideline)
This section describes the most important fields in the checklist.
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Description of the checklist (guideline), part I

A - Vehicle data 1) 1) 2) 2)
B - Vehicle inspection 3) 3) 4) 4) 5) 5)
C - When did the noise begin to occur 6) 6) 7) 7) 8) 8)
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D - Potential damage 9) 9) lksw
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E - Diagram for localisation 10) 10) ed b ara
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F - Noise level 11) 11) 12) 12) ss a ra
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G - Pitch 13) 13) 14) 14)
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H - Duration 15) 15) 16) 16)
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I - How often does the noise occur 17) 17)
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J - Types of noises according to designations 18) 18) 19) 19)
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K - Nuance of the noise 20) 20)
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1) Item no.: chronological list of cases which were processed in the workshop.
2) Retrofitted components: if components were retrofitted after production.
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3) Dynamic or static test during which the noise could be perceived.
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4) Can the customer complaint be confirmed?
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5) The mechanic confirms that the noise reported by the customer could be per‐
ceived and clearly identified and that it is currently regarded as suspicious.
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6) At which mileage did the noise occur, if this information is available.
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7) Did the noise become gradually more intense, develop recently, or has it always
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8) Did the noise occur after an accident or a certain event such as mechanical
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9) Potential noise-related damage or impairment, even though the customer is not . C py
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10) This diagram is used for marking the area or areas in which the noise is per‐
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ceived. It is permissible to mark several areas.
11) Decibel value, if a sound level meter is available.
12) Check the options for high, medium or low sound level which is to be assessed
in the vehicle interior with doors and windows closed.
13) Depending on the respective pitch, check the options "High", "Medium" or
"Low".
14) If the sound is between two options, it is permissible to check several fields.
15) Check the respective field in accordance with the duration.
16) If the sound is between two options, it is permissible to check several fields.
17) Intermittent, if there are several noises, or isolated if there is only one noise.
18) Check the designation which resembles the respective noise the most.
19) If the noise resembles several sounds, it is permissible to check several fields.
20) Check at least one nuance, which is characteristic for the primary noise or
only the secondary noise.

Description of the checklist (guideline), part II

L - Under which circumstances does the noise occur (scenario)?
21) 21) 22) 22)
M - Vehicle speed when the noise occurs and gearbox type23)

23) 24) 24)
N - Vehicle speed 25) 25)

O - Engine speed 26) 26)
P - Operating conditions of engine 27) 27)
Q - Environmental conditions 28) 28)
R - Ambient temperature 29) 29)
S - Nature of the road surface 30) 30)
T - On which seat can the noise be perceived most intensely?
31) 31)
U - Can the cause of the noise be localised? 32) 32) 33) 33)
V - Remarks 34) 34) 35) 35) 36) 36) 37) 37) 38) 38)
21) First, specify whether the noise can be heard continuously, often, rarely or
very rarely.
22) Then, specify the respective circumstances under which the noise occurs. If
the relevant circumstance is not listed, describe it in the "Other Circumstances"
field.
23) Specify whether an automatic gearbox or a manual gearbox is installed.
24) Check the gear or gears in which the noise occurs.
25) The vehicle speed range within which the noise occurs. Check the respective
fields for the lower and upper limits of the vehicle speed range.
26) The engine speed range within which the noise occurs. Check the respective
fields for the lower and upper limits of the engine speed range.
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27) Check the operating condition orVoperating
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28) Check the climatic condition
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29) Check the ambient stemperature or temperatures in which the noise occurs.
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30) Check the condition or conditions of the road surface under which the noise
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31) Check the seat on which the noise is the most intense.
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32) After the list has been completed, the mechanic is to specify a preliminary
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33) If none of the fields is applicable, check "Other" and describe it under "Which?".
es, in part or in w
t to the co
34) To ensure efficient data acquisition it is essential that the regular driver of the
vehicle is present when the first part of the checklist is completed.
35) The data acquisition together with the driver can be performed by the me‐
rrectness of i
chanic or by a service advisor. The mechanic who is in charge of the work on the
vehicle must complete the remaining sections of the checklist.
l purpos
36) To acquire as much specific information as possible, the mechanic must ask
suitable open-ended questions to allow for a flawless diagnosis of the noise.
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37) In addition, the mechanic must explain the reasons for asking the questions
and must inform the customer about the required measures so that the customer
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can approve the measures accordingly.

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38) If the checklist is used correctly, it facilitates the identification of the operating
o
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conditions of the vehicle under which the noise in question occurs. When identi‐
at
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fying the area or component which generates the noise, consider the history of
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the vehicle, analyse the acoustic characteristics of the noise and adhere to the
um
or
specified order.
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4 Volkswagen equipment for localising ss
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In some cases noises can be very complex and their origin is dif‐
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The sections below describe the available Volkswagen equip‐
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ment to be used and the respective procedure for localising
t to the co
noises. In some cases, the equipment is used in combination for
identifying noises.
4.1 Ultrasonic tester - VAG 1842-
rrectne
The ultrasonic tester - VAG 1842- detects ultrasonic signals,
ss
which cannot be perceived by the human ear. The unit converts
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the signals both into light signals as well as into acoustic signals
inform
so that the origin of the noise can be determined more precisely.
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This unit is used to enhance the hearing of the mechanic.
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4.1.1 Design of the ultrasonic tester - VAG
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4.1.2 Example of procedure for identifying

noises using ultrasound
Clattering, knocking and humming sounds
The low-frequency noises such as dull knocking (e.g. when the
headliner strikes against the roof) or low-frequency humming
noises do not generate any ultrasound signals or only weak ul‐
trasound signals. Therefore, the combined probe should be used
to detect and amplify the audible noise and ultrasound simulta‐
neously. This probe is connected to the receiver via two connec‐
tors. Due to the high directivity and the possibility to amplify the
sound, the noises can be localised very precisely although they
are not very intense or located behind trims.
Note
Headphones are mandatory to avoid being confused by the whis‐

tling noises emitted by the unit itself.
Noises from the engine compartment or body

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Are localised using an ultrasonic receiver or a microphone and

o
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magnetic mountings. They are attached in pairs near the suspec‐

a
do
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ted origin of the noise. The supplied extension cables are used to
p
cum
or
connect them to a changeover switch on the receiver in the ve‐

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hicle interior. The noise is analysed during the road test and the
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origin is determined by switching between the sensors and by
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Caution
It is recommended to secure the sensors and cables using ad‐

hesive tape to avoid any damage to them or to other compo‐
nents when the position of the sensors is changed. Do not
attach the sensors and cables near any heat sources.
4. Volkswagen equipment for localising noises 13

Localising small leaks in the intake connecting pipe and exhaust

system
The receiver allows for clearly localising leaking joints, loose
clamps, porous or defective vacuum lines and damagedgeseals AG. Volkswagen AG d
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when the engine is running. If there is a leak, a whistling/intake
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sound can be heard through the headphones.ed by ara
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These small leaks may cause noises at increased
au
th engine speed. or
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First, inspect the entire engine compartment using the receiver
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set to maximum sensitivity and with headphones connected.
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A strong air flow generates higher ultrasound levels. In this case,
ab
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reduce the sensitivity of the unit accordingly. After the origin of
ot
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the sound has been identified roughly, the exact location is de‐
, is n
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termined using the unidirectional probe or the pointed attachment
hole
spec
to ensure a higher accuracy.
es, in part or in w
t to the co
Noises from mechanical components or bearings
Nearly any friction between metal components generates ultra‐
rrectness of i
sound which becomes audible and visible using the ultrasonic
tester.
l purpos
First, identify the potential origin of the noise using the receiver
with headphones connected. Set the sensitivity on the receiver to
nform
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a level at which the noise can be heard well but is not too loud.
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The status LED must be in the medium range (yellow LED) at Cop py
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most. However, the intensity of the noise itself is the deciding py
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factor. Weak signals may be audible even if they are not dis‐ co Vo
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the noise, the stronger is the received signal. Fit the unidirectional
attachment (with pointed attachment as necessary) to localise the
source of the noise more precisely.
After the source of the noise has been determined, it is to be veri‐
fied by holding the tip of the ultrasonic tester for structure-borne
noise against the component.
Ingress of air into vehicle interior

This type of leaks can be identified during a road test using the
receiver and the unidirectional attachment. This test always re‐
quires two mechanics. Any search for leaks on the driver side
during a road test bears a certain risk. In this case it is safer to
perform a static test using the sender in the vehicle interior and
the receiver outside the vehicle. In this way, air leaks can be lo‐
calised by sensing the seals of doors, windows and panoramic
tilting sunroof.

Air leaks may cause whistling noises and dynamic noises in the
vehicle interior.
WARNING
♦ Always adhere to the safety precautions when performing

road tests which include 2 mechanics. One mechanic
drives the vehicle while the other performs the test.
♦ Always adhere to the traffic rules when performing road
tests on public roads. The vehicle safety as well as the
safety of any other road users must never be impaired by
the test.
4.2 Endoscope - VAS 6748A-

The endoscope - VAS 6748A- is an electronic display device for
detecting noises and allows for localising noises in the vehicle
using the images which are provide by a micro-camera on the
probe with its own light and a high zoom.
4.2.1 Design of the endoscope - VAS 6748A-

♦ Transport case
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♦ Control panel
Allows for capturing colour images and videos.
rrectness of i
2 GB SD card
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4. Volkswagen equipment for localising noises 15

4.2.2 Procedure for identifying noises using

the endoscope
The endoscope shows the interior of various components and can
be used to search for additional indications leading to the cause
of a noise at hidden locations and without the need to remove
components.
Examples:
Check vent flaps, fans and push rods on bulkheads.
Check bearings for metal particles and proper condition.
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5 Attachments
5.1 Checklist
Protocol for localising noises
Vehicle data: (fill in together with vehicle user)
Item no.: Brand: Production date:
Date: Status: Partner:
Engine type: Mileage: Retrofitted components:
Gearbox Service techni‐
type: cian:
Has the vehicle been checked? YES _ NO _
Can the customer complaint be confirmed? YES _ NO _
When did the noise begin to oc‐ _____k It has always exis‐ _ Shortly _
cur? m ted _ Since a modification _
Increased gradually _ Since an accident
Area affected by the modifica‐
tion or accident:
Potential damage: (related observations)
Black smoke _ Power loss _ Gearbox fault _
Battery charge _ Play in steering _ Coolant leakage _
Vibrations _ Jerking _ Bad starting behaviour _
Warning lamp on _ Excessive force for steer‐ _ Fuel leakage _
Oil leakage _ ing _
Suspension bouncing
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Noise localisation in vehicle: ir se
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tee
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t to the co
rrectness of i
Noise level: dB __________ High _ Medium _ Low _

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Pitch of noise High _ Medium _ Low _

Duration of noise: Long Short Continuous
nf
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_ _ _
or
How often does noise Intermittent or periodic Occasionally _

m
m
_
atio
occur:
om
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c
Types of noises according to designations:

or
thi
te
sd
a
Flapping Explosion Crunching _ Uncommon Puffing

iv
_ _ _ _
o
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Whining Howling Droning _ Boom Boom Groaning

o
_ _ _ _
m
f
Oscillating Knocking Grinding _ Bubbling Squeaking

en
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_ _ yi _ _
Rattling Chirping Grunting _ Buzzing Whipping
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_ _ C _ _
Clattering Humming Whistling _ Jingling Knock Knock
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5. Attachments 17
Screeching _ Mooing _ Siren _ Murmuring _ Pop Pop _

Cracking _ Whooshing _ Rattle _ Click Clack _ Whistle _
Clacking _ Crackling _ Bells _ Clip Clip _ Lisping _
Sizzling _ Scratching _ Chattering _ Clucking _ Tap Tap _
Creaking _ Scraping _ Whirring _ Tuning fork _ Ticking _
Nuance of the Resonance (echo) _ Metallic sound _ Plastic sound _
noise
Under which circumstances does the noise occur?
Always _ Often _ Rarely _ Very rarely _
Engine off _ With ignition _ With ignition _ At engine start-up _
Idling _ switched off _ switched off _ When accelerating _
At full acceleration _
Engine on _
When accelerating _ moderately _
When decelerating slowly When driving
With vehicle sta‐
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When braking _ When disengaging is_ed b When engaging _ When changing
ua
ran _
r tee
When steering _ clutch ut
ho _ the clutch _ gears or _
a ac
When going down‐ _ Under load ss _ Without load _ When driving _
ce
e
hill _
When going uphill _ In right-hand _
through potholes _
nl
pt
du
an
With air condition‐ At air recirculation bends In left-hand bends
itte
y li
erm
ing system switch‐ mode in vehicle in‐ With heater With auxiliary
ab
ility
ot p
ed on terior switched on heater switched on
wit
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With interior blow‐ _With interior blow‐ _ With interior blow‐ _ Other circumstan‐ _
hole
spec
er set to low stage er set to medium er set to highest ces
es, in part or in w
stage stage
t to the co
Which? _____________________________________________________________
In which gear:
rrectness of i
Manual gearbox _ 1. _ 2. _ 3. _ 4. _ 5. _ 6. _ R _
l purpos
Automatic gearbox _ P _ N _ D _ R _
Vehicle speed range: 0 25 50 75 100 125 150 175 200 225 250 km/h
nf
ercia
Engine speed range: 0 1000 2000 3000 4000 5000 6000 7000 orm
m
atio
m
Engine condition: Cold Medium Warm

o
_ _ _
n in
c
warm
or
thi
te
Weather:
sd
iva
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Rainy Dry Windy Hot Ice or snow

o
_ _ _ _ _
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Ambient temperature: -20 -15 -10 -5 0 5 10 15 20 25 30 35 40 45 50
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Condition of road surface:
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Smooth _ Rough _ With pot‐ _ No tarmac _ Bumpy _
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On which seat the noise can be per‐

ceived as the most intense?
Front right _ Front left _ Rear right _
Rear left _ Same on all seats _
Can the source of the noise be localised?
Right front area _ Left front area _ Front centre area _ Left front door _
Right front door _ Right rear area _ Left rear area _ Rear centre area _
Left rear door _ Right rear door _ Rear lid _ Mirror _
Bumper _
Roof _
Solar roof _
Body _
Vehicle interior _ Seats _ Interior trims _ Dash panel _

Engine _ Power train _ Gearbox _ Clutch _
Differential _ Intake connecting _ Turbocharger _ Coolant pump _
Air conditioner _
pipe _
Wheel _
Alternator _
compressor Exhaust system

Fuel pump _ Fuel filter _ Underbody _ Suspension _

Pulley _ Bearing _ Belt _ Other… _
Which? ______________________________________________________________________
Remarks: 39)
39) Always consider loose objects in the glove compartment, the storage compartments in the doors and the luggage compartment including
jack, vehicle tool kit and spare wheel.
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5.2 Designations for noises
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Refer to the noise database.
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rrectness of i
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5. Attachments 19

D4B805CB339-Manual For Troubleshooting and Diagnosing Noises

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Service

Passat (NMS - US) 2012 ➤ ,

Passat (NMS - US) 2016 ➤ ,

Passat Variant 2006 ➤ ,

Passat Variant 2011 ➤ ,

Passat Variant 2015 ➤ , Polo 2010 ➤ ,

Polo Lim IN 2016 ➤ ,

Polo Lim MY 2014 ➤ ,

Polo Lim MY 2016 ➤ ,

Polo Lim RUS 2011 ➤ ,

Polo Lim RUS 2016 ➤ , Scirocco 2009 ➤ ,

Service Department. Technical Information

Scirocco 2015 ➤ ,y VolkSharan

The Beetle Cabriolet

The Beetle Cabriolet 2017 ➤ ,

Tiguan 2008 ➤ , Tiguan 2016 ➤ ,

Touareg 2010 ➤ , Touareg 2015 ➤ ,

Touran 2003 ➤ , Touran 2016 ➤ ,

Service Department. Technical Information

Technical information should always be available to the foremen and mechanics,

All rights reserved.

Copyright © 2017 Volkswagen AG, Wolfsburg D4B805CB339

Copyright © 2017 Volkswagen AG, Wolfsburg D4B805CB339

2 Acoustic considerations during vehi‐

purpose, noise insulation elements are fitted in specific areas

2 Rep. gr.00 - Technical data

2. Acoustic considerations during vehicle development 3

4 - Noise insulation in lower

4 Rep. gr.00 - Technical data

♦ Note the examples.

It is essential to note the environmental conditions at the point in

3.2 Identifying a noise

3.2.1 Localising origin of noise

3.2.2 Identifying the type of noise

3. General procedure for identifying noises 5

capable of differentiating the various sounds from each other for

3.2.3 Identifying the point in time when the

vated. In this way, it is easier to identify a malfunction, wear or

3.2.4 Identifying the noise by definition or des‐

For more information on designations for noises refer to section

⇒ “5.2 Designations for noises”, page 19 .

3.3.1 Preparing an audio CD with downloaded

6 Rep. gr.00 - Technical data

♦ 03. 60 Hz sine curve [0:42]

3.3.2 List of audio tracks

potential noise source can be identified.

3.3.3 Conditions for testing

The following conditions must be observed during execution:

♦ Start fault finding with activation volume level 2 on the radio

♦ Bass and treble of the radio must be set to neutral

♦ Slowly increase the volume of the radio until the components

♦ The maximum volume of 50% should not be exceeded

3.3.4 Conditions for performing the audio test

It is recommended to perform noise localisation by two mechan‐

One mechanic controls the radio system to determine the track

which is most suitable.

3. General procedure for identifying noises 7

8 Rep. gr.00 - Technical data

Description of the checklist (guideline), part I

I - How often does the noise occur 17) 17)

K - Nuance of the noise 20) 20)

4) Can the customer complaint be confirmed?

6) At which mileage did the noise occur, if this information is available.